Все способы:
- Способ 1: Предоставление необходимых разрешений
- Способ 2: Выбор активного устройства
- Способ 3: Отключение визуальных эффектов
- Способ 4: Отключение аппаратного ускорения
- Способ 5: Обновление драйвера веб-камеры
- Способ 6: Очистка кеша Discord
- Вопросы и ответы: 0
Все исправления, описанные в инструкциях ниже, относятся именно к тем случаям, когда веб-камера не работает исключительно в Discord. Если вы не уверены в том, что она вообще где-то может выводить изображение, сначала стоит проверить ее общую работоспособность. Для этого подойдут специальные программы или онлайн-сервисы, о которых вы узнаете из статьи по ссылке ниже. Там же вы найдете рекомендации по решению проблем, если окажется, что камера сейчас в принципе не работает нигде.
Читайте также: Проверка веб-камеры в Windows
Способ 1: Предоставление необходимых разрешений
Одна из самых частых причин проблемы с работой веб-камеры в Дискорде — отсутствие необходимых разрешений в операционной системе. Настройки конфиденциальности могут блокировать включение устройства, из-за чего изображение и не будет передаваться другим пользователям во время общения. Для проверки этих самых разрешений в Windows выполните следующие действия:
- Откройте «Пуск» и перейдите в «Параметры», нажав по значку с изображением шестеренки.
- На панели слева выберите раздел «Конфиденциальность и защита», затем прокрутите список до блока «Разрешения приложений» и щелкните по «Камера».
- Обязательно активируйте переключатель «Доступ к камере», а также «Разрешить приложениям доступ к камере». В списке можете найти «Discord» и убедиться в том, что это приложение тоже имеет нужное разрешение.
- Прокрутите список еще ниже, найдите «Разрешить классическим приложениям доступ к камере», включите этот параметр и попробуйте активировать камеру в Дискорде. Приложение должно появиться в этом списке сразу же с уведомлением «В данный момент используется».
Если проблема возникает при использовании Дискорда в браузере, то принцип предоставления необходимых разрешений немного меняется, поскольку теперь параметрами конфиденциальности управляет непосредственно веб-обозреватель. Сначала необходимо инициировать запуск веб-камеры, после чего разобраться с текущими настройками и по необходимости их изменить.
- Вам не нужно звонить своему другу или подключаться к какому-то голосовому каналу, поскольку активировать веб-камеру для проверки можно и через настройки. Поэтому нажмите по значку шестеренки справа от имени вашей учетной записи.
- В параметрах выберите «Голос и видео», затем щелкните по «Проверить видео».
- Должно появиться уведомление с предоставлением доступа к устройству, если вы впервые включаете веб-камеру в браузере. Обязательно нажмите «Разрешить».
- Если доступ к оборудованию уже запрещен, обязательно появится уведомление о том, что камера заблокирована. Вам нужно нажать по любому из них левой кнопкой мыши и изменить параметр.
- После новых настроек отобразится информация о перезагрузке страницы, поэтому сделайте это и переходите повторно к попытке использования веб-камеры.
Что касается обладателей мобильных устройств, которые столкнулись с проблемой использования веб-камеры в приложении Дискорда, то тут обычно все связано как раз с неправильно установленными разрешениями, поскольку другие методы исправления актуальны исключительно для ПК. Вам понадобится просто отыскать настройки Discord как приложения в Android или iOS, найти список разрешений и активировать там камеру, о чем более детально читайте в другом материале на нашем сайте по следующей ссылке.
Подробнее: Как включить камеру на телефоне в Discord
Способ 2: Выбор активного устройства
Этот метод исправления по большей части относится к тем пользователям, кто подключил к своему компьютеру несколько веб-камер или для каких-то целей инсталлировал виртуальные устройства. Для корректной работы передачи изображения в Дискорде необходимо правильно выбрать активное устройство, которое вы и используете в качестве основного. Сначала настройку нужно проверить непосредственно в ОС, а затем просмотреть выбранные параметры в самой программе.
- Через «Параметры» переключитесь в раздел «Bluetooth и устройства», затем справа щелкните по категории «Камеры».
- Здесь найдите используемое устройство и запомните его название. Оно обязательно должно находиться в блоке «Подключенные камеры». Если веб-камера находится среди отключенных, обязательно активируйте ее.
- При наличии ненужных устройств в виде второй веб-камеры или виртуального оборудования лучше отключить такие девайсы, чтобы они не мешали работе Дискорда. Для этого просто кликните по названию такого устройства и в следующем окне выберите действие «Отключить».
- Теперь можете перейти в Дискорд и открыть настройки профиля.
- Перейдите к разделу «Голос и видео», прокрутите колесико вниз, чтобы отобразился блок «Камера». В нем необходимо выбрать именно то устройство, которое вы сделали активным в операционной системе.
- Здесь же можно кликнуть по «Проверить видео», чтобы узнать, наладилась ли работа оборудования.
Способ 3: Отключение визуальных эффектов
Включение визуальных эффектов в виде заднего фона или дополнительных элементов может вызывать конфликты в работе драйвера веб-камеры, поэтому при наличии проблем их все необходимо отключить. Сделайте это как в настройках «Голос и видео» в самом Дискорде, так и в тех сторонних программах, которые вы ранее устанавливали для наложения различных эффектов, если такие присутствуют на вашем компьютере.
Если говорить как раз о стороннем софте для добавления различных функций камеры, то его даже лучше полностью удалить, поскольку его фоновые процессы и дополнительные драйверы могут негативно сказываться на общем функционировании устройства или его работе в конкретных программах. После выполнения всех подготовительных действий снова вернитесь к Discord и проверьте работоспособность камеры.
Способ 4: Отключение аппаратного ускорения
Аппаратное ускорение по умолчанию включено в Дискорде и позволяет использовать мощности вашего GPU для повышения производительности приложения во время декодирования и кодирования видео. Не на всех компьютерах эта технология функционирует исправно, вызывая различные зависания или значительное снижение производительности. Мы советуем отключить ее через тот же раздел «Голос и видео» в настройках Discord. Достаточно будет просто деактивировать переключатель «Аппаратное ускорение», после чего можно переходить к проверке веб-камеры.
Способ 5: Обновление драйвера веб-камеры
Возможно, именно использование устаревшей версии драйвера для вашей веб-камеры или его полное отсутствие привело к тому, что оборудование не во всех программах функционирует корректно. Для большинства веб-камер предоставляются отдельные драйверы производителем, которые можно скачать с официального сайта. Именно это мы и советуем сделать, чтобы актуализировать программное обеспечение и исключить конфликты, возникающие из-за его отсутствия. Детальные инструкции по этой теме вы найдете в другой статье на нашем сайте по ссылке ниже, а также можете через поиск на нашем сайте отыскать руководства по установке ПО веб-камеры именно вашей модели.
Подробнее: Устанавливаем драйвер веб-камеры
Способ 6: Очистка кеша Discord
Если ничего из перечисленного выше так и не помогло исправить проблему, но при этом вы точно уверены в том, что сама веб-камера функционирует исправно, вполне вероятно, что ошибка связана непосредственно с Дискордом. Попробуйте полностью переустановить его, но для начала просто очистите кеш. Сделать это можно как через консоль разработчика, так и путем удаления всех связанных файлов вручную. Выбор метода зависит исключительно от ваших предпочтений.
Подробнее: Очистка кеша в Discord
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Discord is a famous chatting media loved by millions of gamers. Yet, sometimes you may face a Discord camera not working problem when using your device camera for a video call. A black or green screen pops up on the screen, and even sometimes, you may face a blank image with a never-ending loading screen. This issue gets reported by both in-built (internal) and webcam (external) cameras. This problem is not always hardware-related either. Follow the below-discussed troubleshooting guide to resolve this issue on your device comprehensively.
Table of Contents
How to Fix Discord Camera Not Working on Windows 10
If you use an external camera, ensure the USB port is plugged-in correctly. Also, confirming the status of the inbuilt camera on your laptop will save you time from going over every troubleshooting process mentioned further in this article. Some other reasons for this problem to arise on your system are:
- An unstable internet connection may lead to the Discord or Skype camera not working issue on your device. Run a Speedtest on your device to know the exact status of internet connectivity.
- If Discord server maintenance is underway, users commonly face this issue for some time. Visit the Discord status website to ensure the same.
- Outdated webcam drivers can disrupt the fluidity of camera performance with the Discord app on your system.
- Disabled camera access to the Discord app will have this issue stay on your system until you perform any action.
- If you are using an operating system with an outdated version, you may face this issue on your device.
You will further see the other reasons with comprehensive solutions for this Discord webcam green screen issue. Read and follow the mentioned steps carefully to implement the given fixes.
Method 1: Exit Background Programs
If you encounter a Discord webcam green screen on your device, your camera might be used by some other applications. There may be plenty of applications running in the background that increases the CPU and memory space, thereby affecting the performance of the system. Follow the below-mentioned steps to close the background tasks.
1. Press Windows + X keys together to launch Windows Power User Menu. Select Task Manager as shown.
2. In the Task Manager window, click on the Processes tab.
3. Now, search and select the unnecessary running tasks in the background and select End task
4. Similarly, make sure no other Programs are using Camera, for example, Zoom. Click on it & End task button as depicted below.
5. Finally, Restart your PC to implement the changes.
Also Read: How to Fix Discord Keeps Freezing
Method 2: Run Discord as an Administrator
You need administrative privileges to access a few files and services in Discord. If you do not have the required administrative rights, you might face a Discord camera not working issue. However, few users have suggested that the problem can be resolved when running the program as an administrator.
1. Right-click on the Discord shortcut on your desktop to open the Context menu.
Note: Or navigate to the Discord installation directory in the File Explorer and right-click on it.
2. Now, click on the Properties option.
3. In the Properties window, switch to the Compatibility tab.
4. Now, check the Run this program as an administrator box.
Note: You can also check the box marked Run this program in compatibility mode for previous Windows versions.
5. Finally, click on Apply and OK to save the changes. Now, relaunch Discord to see the issue fixed.
Method 3: Allow Camera Access to Discord
Your system will have a list of applications and programs that are allowed for audio and camera access. If in case, Discord is not on this list, you cannot access the camera while using the app. Therefore, ensure the camera settings are enabled for Discord on your PC by following the below-mentioned steps.
1. Press Windows + I keys together to launch Windows Settings.
2. Now, click on Privacy as depicted below.
3. Here, scroll down the left pane and click the Camera option. Ensure Allow apps to access your camera option is enabled as shown.
4. Scroll down the right pane section and make sure the Discord app is toggled on under Choose which apps can access your camera option.
Also Read: How to Delete Discord
Method 4: Update Windows OS
If you did not obtain any fix using the above methods, then there are few chances that you might have bugs in your system. Installing new updates will help you to fix the bugs in your system. Hence, always ensure that you are using your system in its updated version. Otherwise, the files in the system will not be compatible with the Discord files leading to the Discord camera not working problem. Follow the below-mentioned steps to update Windows operating system:
1. Press the Windows + I keys together to open Settings.
2. Now, click on the Update & Security option.
3. Now, select Check for Updates from the right panel.
4A. Click Install now to download the latest update available. Restart your PC to install it.
4B. If your system is already up-to-date, then it will show You’re up to date message.
Method 5: Update Camera Drivers
Old and outdated camera drivers can be the culprit behind the Discord camera not working issue. If the current drivers in your system are incompatible/outdated with the Discord files, then you will face the Discord webcam green screen. But thankfully the fix is pretty simple and straightforward.
Note: As an example, we have used an HP TrueVision HD camera driver for illustrating the steps below.
1. Type Device Manager in the Start Search menu and press Enter on your keyboard to launch it.
2. You will see the Cameras menu on the main panel; double click on it to expand it.
3. Right-click on HP TrueVision HD and click Update driver.
4A. Click on Search automatically for drivers to allow your computer to go online and search for available compatible drivers.
4B. Or, choose the Browse my computer for drivers option to select the folder containing camera drivers on your device. Then proceed to install them manually.
5A. After the installation process, the drivers will be updated to the latest version. Restart your PC to implement the update.
5B. If they are already in an updated stage, the screen displays the following message: The best drivers for your device are already installed. Click on Close to exit the window.
Also Read: How to Go Live on Discord
Method 6: Reinstall Camera Drivers
If updating drivers does not give you a fix, you can uninstall the drivers and install them again. To do that, follow the below-mentioned steps:
1. Launch the Device Manager using the steps mentioned above and expand Cameras by double-clicking on it.
2. Now, right-click on the HP TrueVision HD and select Uninstall device from the context menu.
3. Click on Uninstall for this prompt message: Warning: You are about to uninstall this device from your system.
4. Lastly, Restart your device. The camera drivers will automatically be installed by Windows and the issue should be fixed.
Method 7: Update Discord App
If you face a Discord webcam green screen issue, there is a chance that the recent update is incompatible with the application, and a new update has been released to fix the problem. So, install and download the latest update to fix the problem as follows:
1. Press the Windows Key and type %LocalAppData% to launch Local AppData folder.
2. Double-click on the Discord folder to open it.
3. Now run the Update application and wait for the process to be completed.
4. Lastly, relaunch Discord and check if you have fixed the issue.
Method 8: Try Discord PTB Version
Discord PTB or Public Test Build can be used for the desktop version of the app. It contains some fixes for bugs and features that are not included in the full version of Discord.
Note: Interestingly, you can use both the PTB version and the normal version of Discord simultaneously on your system.
You can download and use Discord PTB as instructed below:
1. Download the Discord PTB version on your Windows PC.
Note: Read about different testing versions of Discord here.
2. Save DiscordPTBSetup.exe file as shown.
3. After downloading, follow the on-screen instructions to install the file and use the PTB version of Discord instead
Method 9: Delete Discord AppData
Temporary and corrupt Discord files could cause problems in the camera settings. Also, improper account settings in Discord lead to the Discord webcam green issue. Read and follow the forthcoming steps to clear all Discord AppData:
1. Exit from Discord and click the Windows Search box and type %appdata% to open AppData Roaming folder.
2. Right-click on discord folder and select the Delete option to remove it, as shown.
3. Again, click on the Windows Search box again and type %LocalAppData% to open AppData Local folder.
4. Right-click the Discord folder and Delete it as earlier.
5. Finally, Restart your Windows 10 PC & relaunch Discord.
Also Read: How to Join a Team in Pokemon Go
Method 10: Use Discord Web Version Instead
If you did not attain any fix by using the PTB version of Discord, use the web version of Discord. Luckily, you may fix the Discord webcam green screen. Here is how to do it:
1. Open your preferred browser and launch the Discord website.
2. Login with your credentials and start video streaming or make a video call.
Method 11: Turn Off Hardware Acceleration (If applicable)
Turning off the hardware acceleration feature will help you fix the Discord camera not working issue.
1. Launch the Discord application and click on the cog-wheel icon to open Settings.
2. Scroll down to the APP SETTINGS tab and click on the Advanced option as shown below.
3. Now, turn off the Hardware Acceleration option using the switch toggle. and click on Okay in the confirmation prompt.
4. Click on Okay in the confirmation prompt.
Method 12: Reinstall Discord
If none of the methods has helped you, then try to reinstall the software if possible. All the settings and configurational setup will be refreshed when you reinstall Discord, and hence there are more chances that you will attain a fix for your problem.
1. Launch the Run dialog box by pressing the Windows + R keys together.
2. Type appwiz.cpl and click OK.
3. The Programs and Features utility will open on the screen. Now search for Discord.
4. Now, select Discord from the list and click the Uninstall option.
5. Now, click Yes when this message prompts on the screen: Are you sure want to uninstall Discord?
6. Restart your PC once you have completed all the steps mentioned above.
7. Navigate to Discord download page and click on the Download for Windows option as depicted below.
8. Now, navigate to My downloads in the File Explorer and launch the DiscordSetup file.
9. Follow the on-screen instructions to complete the Discord re-installation on your device.
Also Read: Discord Commands List
Method 13: Contact Discord Support
Still, if you face the Discord camera not working problem, then drop a message to the Discord support team. Your problem will be analyzed by the talent team and corresponding solutions will be demonstrated to you.
Recommended:
- Fix The Handle is Invalid Error in Windows 10
- How to Use Push to Talk on Discord
- Fix Discord Keeps Crashing
- Fix Discord Not Detecting Mic
We hope that this guide was helpful and you could fix Discord camera not working on your Windows 10 PC. Let us know which method worked for you the best. Also, if you have any queries/suggestions regarding this article, then feel free to drop them in the comments section.
Is your webcam not working in the Discord App? Well no worries, we’re here to help. Usually, this issue occurs due to some hardware and driver issues in an externally connected Webcam. Maybe you have not selected your default system webcam for Windows. That’s why Discord can’t access the camera. However, if the problem is occurring in Laptop’s inbuilt webcam, then the issue might be with the Discord App itself. Well, whatever the cause, follow all the solutions mentioned in this article to troubleshoot the Discord Webcam issue.
Camera check before using Discord.
- If you’re using an external webcam, then make sure you have connected properly. Try changing the USB Port. If you’ve connected the webcam to a USB 2.0 port then try connecting it to a USB 3.0 port. Also, check Device Manager to see if your computer detects it or not.
- 2. If you’re facing an issue with an internal laptop webcam. Then, the first open the camera app in Windows 11 to see if the camera is working or not. If not, then it might be the hardware or maybe a driver issue.
- If you’re using your external webcam with any other App like Skype or Zoom. Then, do properly close those Apps.
- The certain webcam comes with a physical button to turn the camera on or off, for user privacy. Make sure, your camera is on. After that, launch the Discord App.
Additional Tip: If your camera isn’t working, then you can use your smartphone camera as a Webcam App. Yes, you can use your Android, iPhone/iPad camera as a webcam. I have written articles on it, do check that out.
- Use Android Phone as a Webcam
- Use iPhone/iPad as a Webcam
FIX – Discord Camera in Windows 11
Change Default Camera in Windows 11
We all know how bad Laptop Webcam is. So, If you’re using a third-party camera instead of the internal laptop camera. Then, you have to set up it as the default camera. Because some applications like Discord sometimes overlook the external camera and use the inbuilt camera as the default one. And, if your internal camera is faulty, then the Webcam doesn’t work in the Discord App. Therefore, you have to configure Windows 11 to use the specific camera for Discord. Yes, you can select the webcam from Discord settings. But, do the setup first for Windows.
Well, Windows doesn’t come with an option to change your default camera. However, there is an unconventional method. By disabling your internal webcam, you can make your external camera default.
1. Press the Windows + X key, and from the WinX menu open the device manager.
2. Expand the Camera section, here you will find all connected webcams. (internal and external)
3. Right-click on the camera that you want to disable. And, then click on “Disable Device”.
A confirmation window will appear, click on Yes.
That’s it, now automatically the second camera will be the default webcam for all Apps. And, the Discord camera not working issue will be resolved.
Enable Camera Permission for the Discord App
The latest version of Windows 11 is privacy-oriented. You can now manage app permissions just like Android and iOS. Mainly, you can decide which App can use your mic and camera. It could be possible that these camera permissions are blocking Discord from using the Camera. And, that could be the reason behind the Discord camera not working issue. If Discord is showing, No Video Devices, then this solution will come in handy.
1. Press the Windows + I key to open Settings App.
2. Click on Privacy & Security. Now, from the left pane, click on the camera option available under app permission.
3. First, make sure camera access for the device is on. If it’s off, you can click on change, to turn it on.
4. After that, make sure the “Let Apps access your camera” option is turned on.
5. Since the Discord App is a desktop application, scroll down and enable the “Allow desktop apps to access your camera” option.
6. That’s it, now restart your computer, so that all Discord app-related services can restart. Hopefully, your camera will start working again.
Turn Off Hardware Acceleration and Developer Mode
If you’re using an external GPU, then the “hardware acceleration” feature is for you. This feature routes certain graphics-related tasks to GPU, to improve overall performance. However, many users are reporting that their Webcam in Discord stopped working, after enabling Hardware Acceleration. That’s why you can disable this option.
1. Open Discord Desktop App settings by clicking on the cogwheel icon.
2. From the left pane under the app settings, click on the Advanced option.
3. Now, scroll down and you will find both options – Hardware Acceleration and Developer Mode.
Turn both options off. And, restart Discord App or Restart Computer to see changes.
There is one more Hardware Acceleration option in the voice & video settings, you can turn that off as well.
Try Discord Web App.
Discord Web App works exactly like a desktop App. It might be possible that due to some Discord App services or files, the Webcam isn’t working in the desktop App. So, try the web version of Discord.
1. First, Open the Discord Web Application in Chrome or Edge.
2. After that go to User Settings > Voice and Video.
3. It will show you, “default” in the camera field. Click on Test Video.
4. A popup will appear for camera permission, Click on Allow.
That’s it, your camera name will now appear. And, the webcam will now work flawlessly on Discord Web Application.
Reinstall Discord App
If your camera works in the Discord Web Application. Then, It could be possible that Discord App files got corrupted. So, you can reinstall the desktop App to fix the camera issue.
1. Close the Discord App completely, even from the system tray.
2. Right-click on the Windows icon and then click on Apps & features.
3. Here you will find all installed Apps, click on Discord, and then click on Uninstall.
Follow all prompts, uninstall Discord, and Restart your Windows OS.
Delete Discord Temporary Files and App Data.
Before installing a newer version of Discord, first, you have to delete the Discord folder from two directories.
1. Press the Windows + R key to open Run Dialog. Type the %appdata% in it and press enter.
The roaming folder will open, delete the Discord folder from it.
2. After that, open the same run dialog box again, and this time type %LocalAppData% and press enter.
The local App data folder will open, and delete the Discord folder from here as well.
Now, restart Windows, and install the latest version of Discord. After that go to User Settings > Voice & Video and select your camera. Hopefully, this solution will fix, the Discord Camera not working problem.
Install Driver Software
Usually, an Internal webcam doesn’t require separate driver installation. Windows automatically installs the required driver software. Though, if you’re using an external webcam then check the manufacturer’s site for driver software..
Summing-up – Discord Camera not Working
So, these were the solutions, which you can apply to fix the Discord Webcam issue. First, check external webcam is connected properly or not. If using an external webcam with an internal webcam then disable the internal webcam using device manager. Do check camera permission from Windows settings. Also, disable hardware acceleration. If that doesn’t help, then try using a webcam in Discord Web Application. If the camera works in the Discord Web App, then reinstall the Discord App. If still camera isn’t working in Discord, feel free to let us know in the comment section.
Discord is a popular communication platform that allows users to communicate with each other through voice, text, and video calls. However, users often encounter issues with their camera (webcam) not working on the Discord app. If you’re facing this issue, you’re not alone. In this article, we’ll go over some of the common reasons why your Discord camera may not be working and provide step-by-step solutions to help you fix it.
Allow Windows Apps to use your Webcam
First, close Discord and open up your Windows settings. In the Privacy & Security section, scroll down and select Camera.
Windows Settings > Privacy & Security > Camera
Enable the Let apps access your camera option and below, make sure that the Let desktop apps access your camera option is enabled as well. This will ensure that apps like Discord have permission to use your external camera.
Let desktop apps access your camera.
Update Camera Driver
When this is done, you should also ensure that your webcam driver is up to date. Open up your Device Manager. In this list of devices, expand Cameras. Right-click the webcam you wish to use and click on Update Driver. Next, select Search automatically for drivers. It will take a few seconds to ensure your camera driver is up to date.
Device Manager > Cameras > Update driver
Discord Camera Settings
Next, open up the Discord application and navigate to your User Settings by clicking on the gear icon on the bottom left of this window. In your settings, navigate to the Voice & Video section. In your Video Settings, ensure that the correct webcam is selected in the Camera drop-down menu.
Discord Voice & Video Settings > Camera
Disable any Video Backgrounds when troubleshooting your webcam, and in your Advanced settings, disable Hardware Acceleration. This can in a lot of cases fix the problem when your camera is not working on Discord, as the application will not use your graphics card to help encode the video footage.
Discord Voice & Video Settings > Advanced > Hardware Acceleration
Run Discord as Administrator
Lastly, if nothing helped you out, you should make sure that you have admin permissions on your PC—completely close Discord. Exit out of the application in your system tray and end all of the app’s processes in your Task Manager.
Task Manager > Processes
Next, make sure your webcam is not faulty by changing its port on your PC or testing it on a different system. Search for Discord in your start menu search and select to run the application as an administrator. This will fix the webcam problem you are getting with Discord.
Run Discord as Admin
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If your camera is not showing up in the Discord app, make sure it’s connected to your computer and turned on. If it’s still not appearing, try restarting your computer and the app. If that doesn’t work, try updating the drivers for your camera.
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To give Discord access to your camera in privacy settings, go to your computer’s privacy settings and select the option to allow access for the Discord app. You may need to restart your computer for the changes to take effect.
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If your Discord camera is not working on a specific call, try leaving and re-entering the call to see if that resolves the issue. If not, try restarting your computer and the app. If the issue persists, try the solutions outlined in this article.
If Discord can’t access your camera, we’re glad to let you know your quest for solutions ends here.
In this guide, we’re going to list five troubleshooting solutions that helped many users to iron out this issue.
Contents
- 1 Troubleshooting Discord Camera Access Issues
- 1.1 Check your camera permissions
- 1.2 Update your webcam drivers
- 1.3 Disable Hardware Acceleration
- 1.4 Update your OS
- 1.5 Switch to the Discord web app
Troubleshooting Discord Camera Access Issues
Check your camera permissions
Windows 10 features many privacy-related options that let you control which apps can access and use your microphone and camera.
It’s not uncommon for these microphone and camera permission settings to prevent Discord from using your camera or mic.
To rule these settings out, do the following:
- Go to Settings and select Privacy
- On the left-hand pane, scroll down to App permissions and select Camera
- Make sure apps are allowed to use your camera.
Additional camera checks
- If you’re using an external webcam and not your computer’s built-in camera, make sure you connected it properly.
- Start the camera first and then launch Discord. If Discord is unable to wake the camera up, this quick workaround should help you fix the problem.
- Check if there’s a switch or button on your camera. Certain webcam models come with a physical button that allow users to turn the camera on or off.
- Test with a different webcam. If the camera you’re using is not working properly, Discord should work with another camera. In this case, you may need to replace your faulty camera.
Update your webcam drivers
If your webcam drivers are outdated, Discord may not be able to access and use your camera. On the other hand, if your webcam drivers got corrupted, you need to uninstall them.
- Open the Device Manager and select your webcam driver
- Right-click on Camera and select Update driver
- Restart your computer and check if Discord can now access your camera
- If not, try uninstalling and reinstalling the webcam driver by selecting Uninstall device in the Device Manager.
Disable Hardware Acceleration
If you’re using the Discord desktop app, try turning off the Hardware Acceleration feature.
- Under App Settings, click the gear icon
- Select Appearance
- Scroll down, locate the Hardware Acceleration feature and toggle it off.
Update your OS
Running the latest Discord and Windows 10 version is of outmost importance if you want everything to run smoothly on your computer.
Outdated app and OS versions may break certain features. Fortunately, if this is the actual cause of the Discord camera issues you’re experiencing, updating your OS should fix quickly fix it.
On Windows 10, go to Settings → Update & Security → Windows Update → Check for update.
Discord is set to update automatically. Theoretically, this means that users should already be running the latest app version on their machines.
Switch to the Discord web app
If Discord still can’t access your camera, try using the web app instead. If you’re lucky, maybe you’ll be able to use the camera via the web app.
As a last resort, you can uninstall and reinstall Discord. If this issue was caused by corrupted or missing Discord files or processes, installing a fresh copy of the app should fix it.