Windows is hibernated refused to mount remount failed operation not permitted

damon@rapthalia:/run/media/damon$ mount /dev/nvme0n1p2 -o rw /mnt
Mount is denied because the NTFS volume is already exclusively opened.
The volume may be already mounted, or another software may use it which
could be identified for example by the help of the 'fuser' command.
damon@rapthalia:/run/media/damon$ umount CED8E5E3D8E5C9B3/
umount: /run/media/damon/CED8E5E3D8E5C9B3: must be superuser to unmount.
damon@rapthalia:/run/media/damon$ sudo umount CED8E5E3D8E5C9B3/
Password:
damon@rapthalia:/run/media/damon$ mount /dev/nvme0n1p2 -o rw /mnt
Windows is hibernated, refused to mount.
Falling back to read-only mount because the NTFS partition is in an
unsafe state. Please resume and shutdown Windows fully (no hibernation
or fast restarting.)
ntfs-3g-mount: user has no write access to mountpoint /mnt
damon@rapthalia:/run/media/damon$ sudo ntfsfix /dev/nvme0n1p2
Mounting volume... Windows is hibernated, refused to mount.
FAILED
Attempting to correct errors...
Processing $MFT and $MFTMirr...
Reading $MFT... OK
Reading $MFTMirr... OK
Comparing $MFTMirr to $MFT... OK
Processing of $MFT and $MFTMirr completed successfully.
Setting required flags on partition... OK
Going to empty the journal ($LogFile)... OK
Windows is hibernated, refused to mount.
Remount failed: Operation not permitted

• Forum
• The Ubuntu Forum Community
• Ubuntu Official Flavours Support
• General Help
• [SOLVED] I can’t access an NTFS partition, ubuntu thinks it’s hibernating…

1. I can’t access an NTFS partition, ubuntu thinks it’s hibernating…
   

   … But it’s really not.
   I have been sure to have both Fast Startup and Hibernation off (unchecked) in Windows 10.
   Yet when I come to Ubuntu there’s this NTFS partition that won’t give me access saying (in a pop up):

   Code:

   Unable to access �315 GB Volume� - Error mounting /dev/sda2 at /media/javier/766862CE68628D25: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000" "/dev/sda2" "/media/javier/766862CE68628D25"' exited with non-zero exit status 14: Windows is hibernated, refused to mount.Failed to mount '/dev/sda2': Operation not permitted
   The NTFS partition is in an unsafe state. Please resume and shutdown
   Windows fully (no hibernation or fast restarting), or mount the volume
   read-only with the 'ro' mount option.

   Then I tried this:

   Code:

   ntfsfix dev/sda2
   Failed to determine whether dev/sda2 is mounted: No such file or directory
   Mounting volume... Failed to access 'dev/sda2': No such file or directory
   Error opening 'dev/sda2': No such file or directory
   FAILED
   Attempting to correct errors... Failed to access 'dev/sda2': No such file or directory
   Error opening 'dev/sda2': No such file or directory
   FAILED
   Failed to startup volume: No such file or directory
   Failed to access 'dev/sda2': No such file or directory
   Error opening 'dev/sda2': No such file or directory
   Volume is corrupt. You should run chkdsk.

   In the mean time I will go back to Windows and try to use chkdsk to check that partition.

   What do you guys think?

   Thanks

   ---

2. Re: I can’t access an NTFS partition, ubuntu thinks it’s hibernating…
   

   First, you would need to use «ntfsfix /dev/sda2 with the leading slash. However ntfsfix has very limited abilities to correct an NTFS filesystem. You need to use chkdsk. From «man ntfsfix»:

   ntfsfix is a utility that fixes some common NTFS problems. ntfsfix is NOT a Linux version of chkdsk. It only repairs some fundamental NTFS inconsistencies, resets the NTFS journal file and schedules an NTFS consistency check for the first boot into Windows.

   ---

3. Re: I can’t access an NTFS partition, ubuntu thinks it’s hibernating…
   

   If the partition isn’t a «simple partition» in Windows, that can cause issues for Linux too. https://msdn.microsoft.com/en-us/lib…(v=vs.85).aspx

   I always use the file system tools from the OS that created that file system. Trying to use Linux tools to fix Windows file systems is risking corruption. Microsoft has modified the partitioning and NTFS for years. Did all those changes get included in the tools made by Linux developers?

   And a clear understanding of relative paths and absolute paths is needed too. Disk devices are located in the /dev/ directory, so if you are in / already, using /dev/….. is required.

   ---

4. Re: I can’t access an NTFS partition, ubuntu thinks it’s hibernating…
   

   NTFSfix turns on the chkdsk flag. And the Linux NTFS driver will not mount NTFS with the chkdsk flag on in read/write mode.

   So running NTFSfix locks out Linux until you boot Windows and run chkdsk on the NTFS partition(s).

   ---

5. Re: I can’t access an NTFS partition, ubuntu thinks it’s hibernating…
   

   Man!
   You all guys «always» exceed my expectations!

   Thank you for you help

   JDL

   ---

6. Re: I can’t access an NTFS partition, ubuntu thinks it’s hibernating…
   

   Well, chkdsk did not find anything wrong
   And there are no BIOS updates available for me

   Should I try formating the partition?

   JDL

   ---

7. Re: I can’t access an NTFS partition, ubuntu thinks it’s hibernating…
   

   I guess I’ll have to format the partition, because I ran ntfsfix and gave me this:

   Code:

   sudo ntfsfix /dev/sda2
   [sudo] password for javier: 
   Mounting volume... Windows is hibernated, refused to mount.
   FAILED
   Attempting to correct errors... 
   Processing $MFT and $MFTMirr...
   Reading $MFT... OK
   Reading $MFTMirr... OK
   Comparing $MFTMirr to $MFT... OK
   Processing of $MFT and $MFTMirr completed successfully.
   Setting required flags on partition... OK
   Going to empty the journal ($LogFile)... OK
   Windows is hibernated, refused to mount.
   Remount failed: Operation not permitted

   ---

8. Re: I can’t access an NTFS partition, ubuntu thinks it’s hibernating…
   

   You said you have hibernation off.
   But ntfsfix is saying it is on.

   Mounting volume… Windows is hibernated, refused to mount.

   Windows on updates may turn fast start back on. So you have to regularly check.
   If you have auto update on in Windows it may just update & turn it on again.
   Fast Start up off (always on hibernation)
   http://ubuntuforums.org/showthread.php?t=2324331&p=13488472#post13488472
   http://www.tenforums.com/tutorials/4189-fast-startup-turn-off-windows-10-a.html
   http://www.tenforums.com/tutorials/2859-hibernate-enable-disable-windows-10-a.html

   ---

9. Re: I can’t access an NTFS partition, ubuntu thinks it’s hibernating…
   

   I see. I’ll check now again.
   One odd thing I have noticed (in Win10) though, the Time is never correct. I fix it every time. But if I have to reboot, it shows the wrong time again when booted up.
   If it normally relies on writing information to some kind of log file to keep this consistent, then wouldn’t this suggest that it is having a hard time doing it? If so, could this be related to the problem I have with the hibernation?

   ---

10. Re: I can’t access an NTFS partition, ubuntu thinks it’s hibernating…
    

    Do not know if specifically Windows or Ubuntu, some links.
    hardware clock, Windows clock, Ubuntu clock times

    https://help.ubuntu.com/community/UbuntuTime#Multiple_Boot_Systems_Time_Conflicts
    time, UEFI, windows 8 — several posts by sudodus
    http://ubuntuforums.org/showthread.php?t=1769482&p=12608648#post12608648

    http://askubuntu.com/questions/90504…alling-windows
    Clock and some boot settings like fsck, login, tmp retain time.
    /etc/default/rcS
    # Set UTC=yes if your hardware clock is set to UTC (GMT)
    UTC=no
    sudo hwclock —localtime —adjust

    ---