Если после обновления или установки Windows 10, а также после перезагрузки уже успешно установленной системы вас встречает черный экран с указателем мыши (а возможно, и без него), в статье ниже я расскажу о возможных способах исправить проблему, не прибегая к переустановке системы.
Проблема обычно связана с неправильной работой драйверов видеокарт NVidia и AMD Radeon, однако это не единственная причина. В рамках этой инструкции будет рассматриваться тот случай (наиболее распространенный в последнее время), когда, судя по всем признакам (звуки, работа компьютера), Windows 10 загружается, однако на экране ничего не отображается (кроме, возможно, указателя мыши), также возможен вариант, когда черный экран появляется после сна или гибернации (или после выключения и повторного включения компьютера). Дополнительные варианты этой проблемы в инструкции Не запускается Windows 10. Для начала несколько быстрых способов решения для распространенных ситуаций.
- Если при последнем выключении Windows 10 вы видели сообщение Подождите, не выключайте компьютер (идет установка обновлений), а при включении видите черный экран — просто подождите, иногда так устанавливаются обновления, это может занять вплоть до получаса, особенно на медленных ноутбуках (Еще один признак того, что дело именно в этом — высокая нагрузка на процессор, вызываемая Windows Modules Installer Worker).
- В некоторых случаях проблема может быть вызвана подключенным вторым монитором. В этом случае попробуйте его отключить, а если это не сработало, то зайти в систему вслепую (описано ниже, в разделе про перезагрузку), после чего нажать клавиши Windows+P (английская), один раз клавишу вниз и Enter.
- Если вы видите экран входа, а после входа появляется черный экран, то попробуйте следующий вариант. На экране входа нажмите по кнопке вкл-выкл справа внизу, а затем, удерживая Shift, нажмите «Перезагрузка». В открывшемся меню выберите Диагностика — Дополнительные параметры — Восстановление системы.
Если вы столкнулись с описываемой проблемой после удаления какого-либо вируса с компьютера, а на экране видите указатель мыши, то вам с большей вероятностью поможет следующее руководство: Не загружается рабочий стол — что делать. Есть еще один вариант: если проблема появилась после изменения структуры разделов на жестком диске или после повреждений HDD, то черный экран сразу после логотипа загрузки, без всяких звуков может быть признаком недоступности тома с системой. Подробнее: Ошибка Inaccessible_boot_device в Windows 10 (см. раздел про изменившуюся структуру разделов, несмотря на то, что текст ошибки у вас не показывается, это может быть ваш случай).
Перезагрузка Windows 10
Один из работающих способов исправить проблему с черным экраном после повторного включения Windows 10, судя по всему, вполне работоспособный для владельцев видеокарт AMD (ATI) Radeon — полностью перезагрузить компьютер, после чего отключить быстрый запуск Windows 10.
Для того, чтобы сделать это вслепую (будет описано два способа), после загрузки компьютера с черным экраном несколько раз нажмите на клавишу Backspace (стрелка влево для удаления символа) — это уберет заставку экрана блокировки и удалит любые символы из поля ввода пароля, если вы их туда случайно ввели.
После этого, переключите раскладку клавиатуры (если требуется, по умолчанию в Windows 10 обычно русский, переключить почти гарантированно можно клавишами Windows + Пробел) и введите свой пароль учетной записи. Нажмите Enter и подождите, пока система загрузится.
Следующий шаг — перезагрузка компьютера. Для этого, нажмите на клавиатуре клавиши Windows (клавиша с эмблемой) + R, подождите 5-10 секунд, введите (опять же, может потребоваться переключить раскладку клавиатуры, если по умолчанию в системе у вас русский): shutdown /r и нажмите Enter. Через несколько секунд еще раз нажмите Enter и подождите около минуты, компьютер должен будет перезагрузиться — вполне возможно, в этот раз вы увидите изображение на экране.
Второй способ перезагрузки Windows 10 при черном экране — после включения компьютера несколько раз нажать клавишу Backspace (а можно пробел или любой символ), затем — пять раз нажать клавишу Tab (это переведет нас к иконке включения-выключения на экране блокировки), нажать Enter, затем — клавишу «Вверх» и еще раз Enter. После этого компьютер перезагрузится.
Если ни один из этих вариантов не позволяет перезагрузить компьютер, вы можете попробовать (потенциально опасно) принудительное выключение компьютера долгим удерживанием кнопки питания. А затем снова включить его.
Если в результате вышеописанного изображение на экране появилось, значит дело именно в работе драйверов видеокарты после быстрого запуска (который по умолчанию используется в Windows 10) и для исключения повторения ошибки.
Отключение быстрого запуска Windows 10:
- Кликните правой кнопкой мыши по кнопке Пуск, выберите Панель управления, а в ней — Электропитание.
- Слева выберите «Действия кнопок питания».
- Вверху нажмите «Изменение параметров, которые сейчас недоступны».
- Пролистайте окно вниз и снимите отметку с пункта «Включить быстрый запуск».
Сохраните сделанные изменения. Проблема в дальнейшем повториться не должна.
Использование интегрированного видео
Если у вас имеется выход для подключения монитора не от дискретной видеокарты, а на материнской плате, попробуйте выключить компьютер, подключить монитор к данному выходу и снова включить компьютер.
Есть немалая вероятность (если интегрированный адаптер не отключен в UEFI), что после включения, вы увидите изображение на экране и сможете выполнить откат драйверов дискретной видеокарты (через диспетчер устройств), установить новые или же использовать восстановление системы.
Удаление и переустановка драйверов видеокарты
Если предыдущий способ не сработал, следует попробовать удалить драйвера видеокарты из Windows 10. Сделать это можно в безопасном режиме или в режиме с низким разрешением экрана, а о том, как в него попасть, видя только черный экран, я сейчас расскажу (два способа для разных ситуаций).
Первый вариант. На экране входа (черном) несколько раз нажмите Backspace, затем — 5 раз Tab, нажмите Enter, потом — один раз вверх и, удерживая Shift, снова Enter. Подождите около минуты (загрузится меню диагностики, восстановления, отката системы, которое вы, вероятно, тоже не увидите).
Следующие шаги:
- Три раза вниз – Enter — два раза вниз — Enter – два раза влево.
- Для компьютеров с BIOS и MBR — один раз вниз, Enter. Для компьютеров с UEFI — два раза вниз – Enter. Если вы не знаете, какой у вас вариант — нажмите «вниз» один раз, а если попадете в настройки UEFI (BIOS), то используйте вариант с двумя нажатиями.
- Еще раз нажмите Enter.
Компьютер перезагрузится и покажет вам особые варианты загрузки. Используя числовые клавиши 3 (F3) или 5 (F5) для того, чтобы запустить режим с низким разрешением экрана или безопасный режим с поддержкой сети. Загрузившись, вы можете либо попробовать запустить восстановление системы в панели управления, либо удалить имеющиеся драйвера видеокарты, после чего, перезапустив Windows 10 в обычном режиме (изображение должно появиться), установить их заново. (см. Установка драйверов NVidia для Windows 10 — для AMD Radeon шаги будут почти теми же самыми)
Если такой способ загрузить компьютер по какой-то причине не срабатывает, можно попробовать следующий вариант:
- Зайти в Windows 10 с паролем (так как это описывалось в начале инструкции).
- Нажать клавиши Win+X.
- 8 раз нажать вверх, а затем — Enter (откроется командная строка от имени администратора).
В командной строке введите (должна быть английская раскладка): bcdedit /set {default} safeboot network и нажмите Enter. После этого введите shutdown /r нажмите Enter, через 10-20 секунд (или после звукового оповещения)— еще раз Enter и подождите, пока компьютер не перезагрузится: он должен загрузиться в безопасном режиме, где можно будет удалить текущие драйвера видеокарты или запустить восстановление системы. (Для того, чтобы в дальнейшем вернуть обычную загрузку, в командной строке от имени администратора используйте команду bcdedit /deletevalue {default} safeboot )
Дополнительно: если у вас имеется загрузочная флешка с Windows 10 или диск восстановления, то вы можете воспользоваться ими: Восстановление Windows 10 (можно попробовать использовать точки восстановления, в крайнем случае — сброс системы).
Если проблема сохраняется и разобраться не получается, пишите (с подробностями о том, что, как и после каких действий произошло и происходит), правда не обещаю, что смогу дать решение.
FIX: Black Screen Issues in Windows 10 [Simple Guide]
Encountering a black screen on your Windows 10 device can be an incredibly frustrating experience. Whether you find yourself staring at a blank display after booting up your computer or the screen goes dark unexpectedly while you’re working, this issue can hinder productivity and create unnecessary stress. Fortunately, many users have faced similar challenges, and there are effective strategies to troubleshoot and resolve black screen issues. In this comprehensive guide, we will delve into the causes of black screen problems and provide you with a systematic approach to fixing them.
Understanding the Black Screen Issue
A black screen in Windows 10 may occur during startup, after emerging from sleep mode, or while using the system when you least expect it. It’s essential first to understand the potential reasons behind this problem. Here are some common culprits:
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Hardware Issues: Faulty hardware, such as a malfunctioning graphics card, loose connections, or a failing monitor may lead to a black screen.
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Software or Driver Issues: Outdated or corrupted graphics drivers can prevent Windows from displaying an image correctly. Incompatible software can also cause conflicts.
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Windows Settings Configuration: Sometimes, display settings may be incorrectly configured, leading to a lack of output.
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Operating System Malfunctions: Corrupted system files or Windows updates may affect functionality and result in a black screen.
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External Display Connectivity: If you’re using an external monitor or projector, improper connection or settings can also lead to a black screen.
Initial Troubleshooting Steps
Before diving into advanced troubleshooting, conduct some preliminary checks:
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Check Power and Cables: Ensure your computer is powered on, the monitor is connected, and the cables are securely plugged in. If you have a laptop, check that it’s charged and plugged in.
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Inspect For External Displays: If you’re using an external monitor, confirm that it’s turned on and properly connected to the computer. Ensure the correct input source is selected on the monitor.
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Restart Your Computer: Sometimes, a simple restart can resolve temporary glitches that cause the black screen.
Fixing Black Screen Issues During Startup
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Boot in Safe Mode:
- Restart your computer and repeatedly press the F8 or Shift + F8 key until the Advanced Boot Options menu appears.
- Select Safe Mode. If you can access Safe Mode, it’s often easier to diagnose the problem.
- Once in Safe Mode, you can troubleshoot further, such as updating drivers or uninstalling recently installed software.
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System Restore:
- Access the Advanced Startup Options by rebooting the computer and holding the Shift key while selecting Restart.
- Click on Troubleshoot > Advanced options > System Restore.
- Choose a restore point prior to when the black screen issue began.
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Disable Fast Startup:
- Boot into Safe Mode, then go to Control Panel > Power Options > Choose what the power buttons do.
- Click on Change settings that are currently unavailable, and uncheck Turn on fast startup.
Fixing Black Screen Issues After Logging In
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Update Graphics Drivers:
- Open Device Manager by right-clicking the Start button and selecting it.
- Expand the Display adapters section and right-click your graphics driver to choose Update driver.
- Select the option to automatically search for updated driver software.
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Rollback Graphics Drivers:
- If updating the drivers does not help, you may want to rollback to a previous version.
- In Device Manager, right-click the driver again and select Properties. Under the Driver tab, click Roll Back Driver.
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Check Display Settings:
- Press Windows + P to bring up display options. Ensure you have the correct display setting selected (PC screen only, Duplicate, Extend, Second screen only).
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Disable Display Driver:
- If your graphics driver is causing issues, you may disable it temporarily.
- In Device Manager, right-click the display adapter and select Disable device.
- Restart your computer to see if the issue persists.
Fixing Black Screen Issues with Hardware
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Inspect Monitor and Connection:
- Check that the monitor is functioning correctly by connecting it to a different device (e.g., another computer or laptop).
- Try different cable types (e.g., HDMI, DisplayPort) or different ports on your graphics card.
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Run Hardware Diagnostics:
- Many computers come with built-in diagnostics tools that can check hardware functionality. Access these tools through the BIOS or during boot.
Additional Advanced Solutions
If the issue persists, consider these advanced solutions:
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Perform a Clean Boot:
- Type msconfig in the Windows search bar and hit enter.
- In the System Configuration window, go to the Services tab and check Hide all Microsoft services.
- Click Disable all, then go to the Startup tab and click Open Task Manager. Disable all startup items.
- Restart your computer.
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Repair Windows with SFC and DISM:
- Boot into Safe Mode and open the Command Prompt as Administrator.
- Run the command sfc /scannow to check for and repair corrupted system files.
- Additionally, use DISM /Online /Cleanup-Image /RestoreHealth to repair Windows images.
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Reset Display Settings:
- If you suspect display settings may have been altered, access the Registry Editor by typing regedit in the Windows search bar.
- Navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlGraphicsDrivers and modify settings that may negate previous adjustments.
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Reset Windows 10:
- If all else fails, consider performing a reset of Windows 10.
- Access the recovery options through Settings > Update & Security > Recovery, then select Get started under Reset this PC.
Preventing Future Black Screen Issues
Once you’ve resolved your black screen issue, consider taking proactive steps to prevent it from happening again:
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Regularly Update Your System:
- Ensure your operating system, drivers, and software are up to date to minimize compatibility issues.
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Use Antivirus Software:
- Use reliable antivirus software to prevent malware from compromising system integrity, leading to potential black screens.
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Monitor Hardware Performance:
- Keep an eye on the condition of hardware components and replace any failing parts as necessary.
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Create Restore Points:
- Use System Restore to create regular restore points, allowing you to rollback changes if your system experiences issues.
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Stay Educated:
- Stay informed about Windows updates and read up on best practices for maintaining system performance.
Conclusion
Experiencing a black screen issue in Windows 10 can be daunting, but with a methodical approach, you can effectively troubleshoot and resolve the problem. By understanding potential causes, following step-by-step solutions, and taking preventive measures, you can restore functionality to your PC and maintain an optimal computing experience. Don’t hesitate to seek professional assistance if you’re uncomfortable performing any of these steps on your own. Empower yourself with knowledge and take control of your Windows experience—black screens are just another challenge you’ve learned to fix.
Fix Windows 10 Black Screen with Cursor: If you’re facing this issue where your laptop or PC screen suddenly goes black after the startup and you can’t get to the login screen then don’t worry today we are going to see how to fix this issue. When you start your PC, it normally boots and you see Windows 10 login screen, but in this case, you will see the BIOS screen with the Windows logo but after that, all you will see is a black screen with mouse cursor.
The left or right mouse click doesn’t work on the black screen, you will only able to drag the mouse pointer on the black screen which doesn’t have much use. The keyboard also doesn’t respond on the black screen, pressing Ctrl + Alt + Del or Ctrl + Shift + Esc doesn’t do anything, basically, nothing works and you are stuck on the black screen. The only thing which you can do is to force shutdown your PC and turn it off.
There is no particular cause for this issue as it can be caused by corrupted, incompatible or outdated display drivers, corrupted Windows or system files, battery residue etc. If you will try to boot into safe mode then you will get stuck again at the loading files screen and you will again see the black screen with mouse cursor. Anyway, without wasting any time let’s see How to Fix Windows 10 Black Screen with Cursor with the help of the below-listed troubleshooting guide.
Table of Contents
Make sure to create a restore point just in case something goes wrong.
If you are able to login to Windows then try these steps:
To access Windows, you will need to restart your computer in Safe Mode with Network and then follow the below-listed methods.
Method 1: Power Reset your Laptop
The first thing you should try is removing your battery from the laptop and then unplugging all the other USB attachment, power cord etc. Once you have done that then press and hold the power button for 15 seconds and then again insert the battery and try to charge your battery again, see if you are able to Fix Windows 10 Black Screen with Cursor Issue.
Method 2: Switch Displays
1.Press Windows Key + P to open Project menu.
2.Because of the black screen, you won’t be able to see the Project menu, don’t worry that is perfectly normal.
3.You need to press up or down arrow key a few times and hit Enter.
4.If you don’t see your screen and you’re still stuck on the black screen then you may need to repeat the above steps a few times.
Note: If your Windows account is password protected then you will need to press Space bar then enter your password and hit Enter. Once done, then only you will be able to follow the above steps. This can tricky because you will be doing this on a black screen, so you may need to try a few times before you’re successful.
Method 3: Uninstall Your Graphics Card Drivers
1.In Safe Mode press Windows Key + R then type devmgmt.msc and hit enter to open Device Manager.
2.Expand Display adapter then right-click on your integrated Display adapter and select uninstall.
3.Now if you have a dedicated Graphics Card then right-click on it and select Disable.
4.Now from the Device Manager menu click Action then click Scan for hardware changes.
5.Reboot your PC and see if you are able to Fix Windows 10 Black Screen with Cursor.
Method 4: Update your Graphics Card Drivers
Manually Update Graphics Drivers using Device Manager
1.Press Windows Key + R then type devmgmt.msc and hit enter to open Device Manager.
2.Next, expand Display adapters and right-click on your Graphics Card and select Enable.
3.Once you have done this again right-click on your graphics card and select “Update Driver“.
4.Select “Search automatically for updated driver software” and let it finish the process.
5.If the above steps were helpful in fixing the issue then very good, if not then continue.
6.Again right-click on your graphics card and select “Update Driver” but this time on the next screen select “Browse my computer for driver software.“
7.Now select “Let me pick from a list of available drivers on my computer.”
8.Finally, select the latest driver from the list and click Next.
9.Let the above process finish and restart your PC to save changes.
Follow the same steps for the integrated graphics card (which is Intel in this case) to update its drivers. See if you’re able to Fix Windows 10 Black Screen with Cursor, if not then continue with the next step.
Automatically Update Graphics Drivers from Manufacturer Website
1.Press Windows Key + R and in the dialog box type “dxdiag” and hit enter.
2.After that search for the display tab (there will be two display tabs one for the integrated graphics card and another one will be of Nvidia’s) click on the display tab and find out your graphics card.
3.Now go to the Nvidia driver download website and enter the product details which we just find out.
4.Search your drivers after inputting the information, click Agree and download the drivers.
5.After successful download, install the driver and you have successfully updated your Nvidia drivers manually.
Method 5: Disable Fast Startup
1.Press Windows Key + R then type control and hit Enter to open Control Panel.
2.Click on Hardware and Sound then click on Power Options.
3.Then from the left window pane select “Choose what the power buttons do.“
4.Now click on “Change settings that are currently unavailable.“
5.Uncheck “Turn on fast startup” and click on Save changes.
After the restart see if you’re able to Fix Windows 10 Black Screen with Cursor issue, if not then continue with the next method.
Method 6: Disable Integrated Graphics Card
1.Press Windows Key + R then type devmgmt.msc and hit Enter to open Device Manager.
2.Expand Display adapters then right-click on Intel HD Graphics and select Disable.
3.Reboot your PC to save changes and see if you’re able to Fix Windows 10 Black Screen with Cursor Issue.
Method 7: Activate the built-in Windows Administrator Account
The built-in administrator account is inactive by default and has full unrestricted access to PC. Built-in Administrator Account is a local account and the main difference between this account & the administrator account of the user is that the built-in administrator account doesn’t receive UAC prompts while the other one does. The administrator account of the user is an unelevated administrator account whereas the built-in administrator account is an elevated administrator account. So without wasting any time let’s see How to Enable Built-in Administrator Account.
Method 8: Update your BIOS
Performing a BIOS update is a critical task and if something goes wrong it can seriously damage your system, therefore, expert supervision is recommended.
1.The first step is to identify your BIOS version, to do so press Windows Key + R then type “msinfo32” (without quotes) and hit enter to open System Information.
2.Once the System Information window opens locate BIOS Version/Date then note down the manufacturer and BIOS version.
3.Next, go to your manufacturer’s website for e.g in my case it’s Dell so I will go to Dell website and then I will enter my computer serial number or click on the auto detect option.
4.Now from the list of drivers shown I will click on BIOS and will download the recommended update.
Note: Do not turn off your computer or disconnect from your power source while updating the BIOS or you may harm your computer. During the update, your computer will restart and you will briefly see a black screen.
5.Once the file is downloaded, just double click on the Exe file to run it.
6.Finally, you have updated your BIOS and this may also Fix Windows 10 Black Screen with Cursor.
Method 8: Reset your PC
Note: If you can’t access your PC then restart your PC a few times until you start Automatic Repair. Then navigate to Troubleshoot > Reset this PC > Remove everything.
1.Press Windows Key + I to open Settings then click on Update & Security icon.
2.From the left-hand menu select Recovery.
3.Under Reset this PC click on the “Get Started” button.
4.Select the option to Keep my files.
5.For the next step, you might be asked to insert Windows 10 installation media.
After the reset or referesh, check if the Windows 10 Black Screen with Cursor issue is reolved or not.
Method 9: Repair Install Windows 10
This method is the last resort because if nothing works out then this method will surely repair all problems with your PC. Repair Install just uses an in-place upgrade to repair issues with the system without deleting user data present on the system. So follow this article to see How to Repair Install Windows 10 Easily.
If you are not able to login to Windows then follow these steps:
Method 1: Run Startup/Automatic Repair
1.Insert the Windows 10 bootable installation DVD and restart your PC.
2.When prompted to Press any key to boot from CD or DVD, press any key to continue.
3.Select your language preferences, and click Next. Click Repair your computer in the bottom-left.
4.On choose an option screen, click Troubleshoot.
5.On Troubleshoot screen, click Advanced option.
6.On the Advanced options screen, click Automatic Repair or Startup Repair.
7.Wait till the Windows Automatic/Startup Repairs complete.
8.Restart and you have successfully Fix Windows 10 Black Screen with Cursor Issue.
Also, read How to fix Automatic Repair couldn’t repair your PC.
Method 2: Run System Restore
1.Put in the Windows installation media or Recovery Drive/System Repair Disc and select your language preferences, and click Next
2.Click Repair your computer at the bottom.
3.Now choose Troubleshoot and then Advanced Options.
4..Finally, click on “System Restore” and follow onscreen instructions to complete the restore.
5.Restart your PC to save changes.
Method 3: Run SFC and CHKDSK
1.Using above method open command prompt using Windows installation disk.
2.Type the following command in cmd and hit enter after each one:
sfc /scannow /offbootdir=c:\ /offwindir=c:\windows chkdsk C: /f /r /x
Note: Make sure you use the drive letter where Windows is currently installed. Also in the above command C: is the drive on which we want to run check disk, /f stands for a flag which chkdsk the permission to fix any errors associated with the drive, /r let chkdsk search for bad sectors and perform recovery and /x instructs the check disk to dismount the drive before beginning the process.
3.Exit the command prompt and restart your PC. This should Fix Windows 10 Black Screen with Cursor Issue but if you’re still stuck then continue with the next method.
Method 4: Run DISM
1.Again open the Command Prompt using the above method and enter the following command:
DISM /Online /Cleanup-Image /RestoreHealth
2.Press enter to run the above command and wait for the process to complete, usually, it takes 15-20 minutes.
NOTE: If the above command doesn't work then try on the below: Dism /Image:C:\offline /Cleanup-Image /RestoreHealth /Source:c:\test\mount\windows Dism /Online /Cleanup-Image /RestoreHealth /Source:c:\test\mount\windows /LimitAccess
3.After the process is completed restart your PC.
Method 5: Enable low-resolution video
First of all, make sure to remove all external attachment then remove any CD’s or DVD’s from PC and then reboot.
2.Press and hold the F8 key in order to bring up the advanced boot options screen. For Windows 10 you need to follow this guide.
3.Restart your Windows 10.
4.As the system restarts enter into BIOS setup and configure your PC to boot from CD/DVD.
5.Insert the Windows 10 bootable installation DVD and restart your PC.
6.When prompted to Press any key to boot from CD or DVD, press any key to continue.
7.Select your language preferences, and click Next. Click Repair your computer in the bottom-left.
8.On choose an option screen, click Troubleshoot.
9.On Troubleshoot screen, click Advanced option.
10.On Advanced options screen, click Command Prompt.
11.When the Command Prompt(CMD) open type C: and hit enter.
12.Now type the following command:
BCDEDIT /SET {DEFAULT} BOOTMENUPOLICY LEGACY
13.And hit enter to Enable Legacy Advanced Boot Menu.
14.Close Command Prompt and back on the Choose an option screen, click continue to restart Windows 10.
15.Finally, don’t forget to eject your Windows 10 installation DVD, in order to get Boot options.
16. On the Advanced Boot Options screen, use the arrow keys to highlight Enable low-resolution video (640×480), and then press Enter.
If the issues don’t appear in the low-resolution mode, then the issue is related to Video/Display drivers. You could Fix Windows 10 Black Screen with Cursor issue by simply downloading the display card driver from the manufacturer’s website and installing it via Safe Mode.
Recommended:
- Fix Video TDR Failure (atikmpag.sys) in Windows 10
- Wacom Tablet Error: Your device is not connected to your computer
- Fix Your Windows License Will Expire Soon Error
- Fix Clock Watchdog Timeout Error on Windows 10
That’s it you have successfully Fix Windows 10 Black Screen with Cursor Issue but if you still have any queries regarding this tutorial then feel free to ask them in the comment’s section.
Stuck on a black screen with only a cursor showing after starting your Windows 11 PC? You’re not alone—this common issue can be caused by anything from faulty updates to corrupted drivers.
But don’t worry, there are several reliable fixes you can try right now to bring your system back to life. In this guide, we’ll walk you through step-by-step methods to diagnose and solve the black screen with cursor problem, even if you can’t access your desktop normally.
How to Fix Windows 11 Black Screen With Visible Cursor Issue
Follow this step-by-step guide to fix the issue when you see a black screen with cursor on Windows screen.
1. Uninstall Updates
If your screen is black but you can see the cursor, don’t worry. Follow these steps to uninstall updates:
- The first step is to press Ctrl + Alt + Delete simultaneously on your keyboard.
- Once you do that, a menu should appear with options like “Lock,” “Switch User,” “Sign Out,” “Task Manager,” and more.
- You don’t see this screen, hold down the Shift key on your keyboard.
- While holding the Shift key, click on the Power icon at the bottom-right corner of the screen.
- From the options that appear, select Restart.
- Keep holding the Shift key till your PC begins to restart.
- Once your PC restarts, you should see a different screen.
- Once your computer restarts, you’ll be greeted with a screen that has several options like “Continue,” “Turn Off Your PC,” And “Troubleshoot.”
- Select Troubleshoot, then choose Advanced Options.
- Here, you can try uninstalling recent updates.
- To do that, click on Uninstall Updates to remove the latest quality updates that may be causing the issue. Follow the onscreen instructions to finish the process.
- You may need to enter your recovery key, but if you’re not prompted for it, continue with the process.
2. Perform a Startup Repair
If uninstalling updates doesn’t work, go back to Troubleshoot, select Advanced Options, and choose Startup Repair.
This will run a diagnostic process that can help fix startup issues, regardless of the brand or model of your computer.
If you get a message that says “Startup couldn’t repair”, you can continue with the next method.
3. Use System Restore
If the startup repair doesn’t work, go back to Troubleshoot then Advanced Options, and this time select System Restore.
This will restore your computer to an earlier state, potentially fixing any system-related issues causing the black screen.
4. Uninstall Programs in Safe Mode
Safe mode boots your PC in the basic state with bare minimal functionalities.
So, when you are stuck on a black screen with the cursor only, you can also enter safe mode. The Safe Mode will also help you to detect the actual problem behind the issue.
Follow these steps to boot into Windows Safe Mode:
- Open the Advanced Startup Recovery Menu from the previous methods.
- Choose Troubleshoot from the options.
- Select Advanced options then Startup Settings then Restart.
- Now press F5 button on your keyboard to enter Safe Mode with the networking.
- While in Safe Mode you can now uninstall problematic programs like graphics drivers, audio drivers, or, network drivers, etc.
- To do that, press Windows + X and select Device Manager.
- Locate the driver causing issues. Check for any yellow mark next to any driver. Or you can expand the Display adapters section, then right-click on the driver and select the Uninstall device option.
- You can repeat the same for Sound, video and game controllers for audio drivers, or Network adapters for network drivers.
- In the confirmation prompt, click on the Uninstall option.
- You can also uninstall programs like driver-related software or third-party tools from Control Panel. To do that, press Windows + R, type control, and hit Enter to open Control Panel.
- Navigate to Programs and Features.
- Find the problematic program, right-click on it, and select Uninstall. Confirm your action.
- After uninstalling the driver or program, restart your computer to complete the uninstallation process.
- After performing the steps in Safe Mode, reboot your system normally.
- Check if the black screen issue is resolved. If it is, great! If not, proceed to the next method.
5. Reset Your PC
If none of the above processes could help fix the Windows black screen with the cursor, reset your PC.
But before you do that, make sure to back up all your important data and files as this process can erase all your data.
Here is how you can reset your PC:
- Click on Windows Start Menu and select Settings.
- Go to System then choose Recovery from the right pane.
- Select the Reset PC option.
- Under Choose an option, you can select either Keep your files or Remove everything option.
- Select Additional Settings then Next.
- Then, choose the Remove My Files option and follow the on-screen instructions to finish the process.
- Once your PC is reset, reinstall your needed applications and restore all your backups.
Wrapping Up
Dealing with a black screen and visible cursor on Windows 11 can be frustrating, but with the right steps, it’s usually fixable.
Whether the issue was caused by a recent update, a faulty driver, or a corrupted program, methods like uninstalling updates, using Safe Mode, or resetting your PC can help you get back on track.