Признаки
В период с 11 декабря 2023 г. по 14 декабря 2023 г. вы не могли скачать файлы с помощью веб-браузера. Эта проблема наиболее распространена при попытке загрузить файл с помощью веб-приложения. Однако это может повлиять на всех пользователей, использующих браузер. Это повлияло на все веб-браузеры, включая Microsoft Edge. Эта проблема не затрагивает домашних пользователей.
Примечание Эта проблема не связана с проблемой, которая мешает сохранить PDF-файл в Microsoft Edge. Edge Stable версии 120.0.2210.77 устранил эту проблему 14 декабря 2023 г.
Причина
В Защита от потери данных Microsoft Purview (DLP) есть новая реализация функции. Он извлекает сведения о свойстве, но не удаляет старые ссылки на объекты должным образом. Из-за этого средство проверки файлов остановило скачивание файлов из различных веб-приложений. Для защиты от потери данных Microsoft Purview требуется подписка на Microsoft 365 E5 или Microsoft 365 A5.
«Разрешение»
Затронутая функция была автоматически отключена на устройствах Windows. Это больше не должно вызывать эту проблему.
Перед отключением затронутой функции была развернута краткосрочная мера по устранению рисков. Эта мера отключает средство проверки файлов для файлов, сохраненных по пути к папке Загрузки. Эта проблема может по-прежнему возникать при скачивании в другие пути к файлам. Возможность сканирования папки «Загрузки» будет снова включена в будущем. Если эта проблема по-прежнему возникает при скачивании файлов в папку «Загрузки», можно перезагрузить устройство с Windows. Это гарантирует правильное распространение разрешения на устройство.
Некоторые пользователи Microsoft Edge могут включить параметр «Спросите меня, что делать с каждой загрузкой» в параметрах браузера Edge, чтобы обойти эту проблему. Это решение было жизнеспособным не для всех затронутых организаций.
Примечание для ИТ-администраторов Чтобы убедиться, что на устройствах Windows применено устранение рисков, проверьте следующий раздел реестра:
Расположение: Computer\HKEY_LOCAL_MACHINE\Software\Microsoft\Windows Advanced Threat Protection\Status
Ключ: ConfigurationVersion
Значение: 10,8699.icm450350786.2023.12.14.01-2D153B40CE0194E989F549365C4CD2E400CB1005E8D404C7EBAC83CE3DF9FE0E
Дальнейшие действия
Проблема устранена автоматически.
Нужна дополнительная помощь?
Нужны дополнительные параметры?
Изучите преимущества подписки, просмотрите учебные курсы, узнайте, как защитить свое устройство и т. д.
Рис. 3 Защита от вирусов и угроз, добавление исключений
В новом окне «Исключения» в строке «Добавить исключение» нажимаем на кнопку со знаком плюс (+). Откроется меню, где имеется возможность выбрать исключения из четырех вариантов: файл, папка, тип файла, процесс. Каждый из предложенных виндоус вариантов помогает решать конкретную проблему. Это может быть проблема запуска файла или открытия папки, которые уже имеются на вашем компьютере, для этого можно выбрать: «Файл» или «Папка».
Для решения нашей проблемы: скачивания нужного файла из интернета, а конкретно скачивание с яндекс диска, лучше подойдет вариант: «Тип файла».
Для обмена файлами между друзьями и коллегами, а также для переноса файлов с одного компьютера на другой, я уже давно использую яндекс диск. Если файлы большие или они специального назначения, с расширением типа .exe, то удобнее и безопаснее обмениваться заархивированными файлами, тогда используются архиваторы, типа zip, rar, 7zip.
It could be awful that you can’t download anything from the Internet. Why a computer won’t download anything? There are plenty of causes and the most possible ones and their corresponding solutions are discussed in this post from MiniTool.
Failing to download files from the Internet can be ascribed to many reasons. Generally, they are:
- Poor or busy network connection.
- Wrong drive location in your Internet Options settings.
- Browser’s cache accumulating.
- Virus infection.
- PC security protection software interference.
- System files’ corruption.
- File type issue on Firefox.
- Not enough free disk space.
- …
Based on these causes for the issue “can’t download anything Windows 10”, we draw up some solutions displayed below.
How to Fix “Can’t Download Anything”?
- Check if a large number of files are being downloaded.
- Change internet option settings.
- Clear your browser’s cache.
- Scan your computer for viruses.
- Temporarily disable your PC security protection software.
- Run SFC scan.
- Adjust file type settings (for Firefox users).
- Check your hard drive space usage.
- Reset your computer.
Scroll down to see how to perform these solutions step by step.
Fix 1: Check If Many Files Are Being Downloaded
Are you downloading large files like a Steam game? If you are downloading a huge game or a large program, the game or the program may use the entire bandwidth and you don’t have enough bandwidth for other downloads.
In this case, there are two choices. You can either wait for the current downloading processes to end and then download the files you need or pause these processes and download the files you need. Take one of them based on your emergency.
If there is no other downloading process, but still can’t download anything, the following cases you might be in.
Fix 2: Change Internet Option Settings
When your drive location in your Internet Options is not the system drive, it can prevent you from downloading files. How to set the drive location as the system drive on Windows 10? Refer to the following tutorial.
Step 1: Press Windows + R, input control in the Run dialogue box, and hit the Enter key.
Step 2: Once Control Panel opens, click the Network and Internet option.
Step 3: Locate the Internet Options option on the right side.
Step 4: On the Internet Properties window, click the Settings button under the General tab. Then, view the drive location under Current location.
If the drive location is C:, you can close this window and move to the next workaround. If not, continue performing the following operations.
Step 5: Click the Move folder button under Current location and select a folder in drive C:. After selecting a folder, click the OK button to save the change.
Step 6: Restart your system and see if the issue gets solved.
If you still can’t download anything, please try resetting your internet security settings.
Step 1: Reopen the Internet Properties window.
Step 2: Switch to the Security tab, click the Internet icon, and click the Custom level… button.
Step 3: Scroll to Downloads and make sure all options are enabled.
Step 4: If you make certain changes, save the changes, and then restart your computer.
Fix 3: Clear Your Browser’s Cache
When you can’t download anything from a browser, clearing the browser’s cache could be helpful. Here take Google Chrome for example.
Steps to clear cache and data in Google Chrome.
Step 1: Click the three dots at the top-right corner in Google Chrome.
Step 2: Choose the More tools option from the drop-down menu.
Step 3: Choose the Clear browsing data from the sub-menu.
Step 4: On the Clear browsing data window, what should be done is:
- Switch to the Advanced tab.
- Select Time range based on your needs.
- Check the boxes next to Browsing history, Cached images and files, and Cookies and other site data (optional).
- Click the Clear data button.
When data and cache have been removed from Google Chrome, check whether you can download your files now.
If you still fail to download anything, please reinstall Google Chrome.
Fix 4: Scan Your Computer for Virus
Networking faults can be a symptom of virus infection. Thus, when you can’t download anything from the Internet, it is recommended that you perform a virus scan.
How to perform a virus scan? You can try Windows Defender. Windows Defender is a Windows built-in antimalware product that is preinstalled on your computer. Follow the steps below to run this product for virus scan.
Step 1: Press Windows + X and then select the Settings option from the menu.
Step 2: Select the Update & security setting on the Settings window.
Step 3: Select the Windows Defender option from the left side and then click the Open Windows Defender Security Center from the right side.
Step 4: Click the Virus & threat protection option on the new window.
Step 5: Click the Advanced link, choose Full scan, and click the Scan now button.
If your computer is infected with viruses, Windows Defender will remove it and you will be able to download files from the Internet again.
Fix 5: Disable Your PC Security protection Software
There is a chance that programs on your computer like third-party antivirus, Windows Defender, and Windows Firewall block certain files from downloading. So, in this case, you need to disable these programs. But note that you can do this if you ensure that the files you want to download are 100% safe.
To disable third-party antivirus, generally you need to right-click the program icon on the Windows taskbar and then choose the Disable option to disable it temporarily.
To disable Windows Defender, please refer to [Solution] How to Disable Windows Defender Antivirus on Win 10.
To disable Windows Firewall, you can:
- Type Control Panel on the Windows search bar and then choose the result.
- Choose System and Security from the Control Panel window.
- Choose Windows Firewall from the right side.
- Choose Turn Windows Firewall on or off from the left side.
- Tick Turn off Windows Firewall under both private and public network settings.
After disabling these programs, try downloading files again.
Fix 6: Run SFC Scan
If system files have some issue, you can’t also download anything. You can run the SFC tool to repair these files.
Now, run the SFC tool on your computer.
Step 1: Open Command Prompt as administrator.
- Type Command Prompt in the search bar.
- Right-click the result and choose Run as administrator.
Step 2: On the Command Prompt window, type the command sfc/scannow command and hit the Enter key to run this command.
Step 3: Wait for the process to finish. Then, restart your computer.
Fix 7: Adjust File Type Settings on Firefox
If you can’t download anything from Firefox, there is a chance that this browser is set to handle different types of files in different ways, and this could prevent you from downloading a certain type of file.
How to change the situation? Rest the file type settings to default.
Step 1: Launch the Firefox app on your computer.
Step 2: Open the Firefox menu by clicking the three-striped button. From the menu, select Help, and select Troubleshooting information.
Step 3: Locate Profile Folder in the Application Basic section. Then, click the Open Folder button following Profile Folder and a window pops up.
Step 4: Relaunch the Firefox menu and choose the Exit option from the menu.
Step 5: On the popping-up window, locate the handlers.json file and delete or rename it. If you choose to rename it, you can rename it “handlers.json.old”.
Now, you can relaunch Firefox and try downloading files again.
Fix 8: Free up Disk Space
You can’t download any files from anyplace when your free disk space is not enough. In this case, you can remove some large and unimportant files and then try downloading files again.
Can you download files now? If you can download files after removing some files, there is a suggestion for you. Please keep reading.
Removing some files just a temporary solution to the issue “Windows 10 can’t download anything”. Your free disk space is still in a low state, which can lead to the issue again and other issues like computer crash when playing games, Windows update failing, and more. So, it is highly recommended that you go on freeing up your disk.
To avoid mistakenly deleting, you can try MiniTool Partition Wizard. It is a professional partition manager for Windows computers that can analyze your hard drive space usage for free and offer you a detailed analysis report, showing file size, file extension, file type, file creation time, and more.
How to use this tool? The guide is below.
Step 1: Download MiniTool Partition Wizard by clicking the following button.
MiniTool Partition Wizard FreeClick to Download100%Clean & Safe
Step 2: When the downloading process ends, install the tool on your computer and then launch it gets its main interface.
Step 3: On the main interface of the software, click the Space Analyzer feature from the top toolbar.
Step 4: Select the partition you want to analyze and then click the Scan button. The software will start scanning the selected partition.
Step 5: When the process ends, view the analysis report. Through the analysis report, you can see which file occupies too much disk space. If the file is unnecessary, you can right-click it and choose the Delete option.
How to find larges files or hidden files on your hard drive with ease? Run the Space Analyzer feature of MiniTool Partition Wizard.Click to Tweet
Fix 9: Reset Your Computer
If all the above workarounds are not helpful, the last resort you can take is to reset your computer. Here are steps.
Step 1: Click the Windows icon on the taskbar and then click the Settings icon.
Step 2: Choose the Update & security setting on the Settings window.
Step 3: Choose the Recovery option on the left side and then click the Get Started button under Reset this PC on the right side.
Step 4: Choose Keep my files.
Step 5: Click Reset to actually commit.
Your computer will restart and it will boot back up again after several minutes.
Also, watch this video for a more intuitive guide:
Here are 9 fixes to “Windows 10 can’t download anything”. Have a try if you are facing the same issue.Click to Tweet
Bottom Line
Can you download files again on Windows 10? If you have some doubts about the above solutions please let us know by leaving a message in the comment zone below. If you want to learn more about MiniTool Partition Wizard, please send us an email to [email protected] and we will reply to you as soon as possible.
At many times, the browsers Won’t Download EXE File in Windows 10 showing various error codes. Users are complaining that the download progress appears in the browser but once it is 100% over, the exe file gets disappear from the destination. So, in this guide, you see the solutions to overcome this issue. If you prefer Edge, as a precaution, you can follow How to Block Unsafe File Download on Microsoft Edge.
When browsers Won’t Download EXE File In Windows 10, there is a possibility that the Internet Properties are not correctly configured. Moreover, few options to download executable files might have been accidentally disabled in Internet Properties. Or may be certain software changed the configuration during its installation which makes the exe files unable to download. So, let’s start fixing this issue so that you can smoothly download your preferable executable files.
Solutions to Won’t Download EXE File In Windows 10
Solution 1 – Through Internet Options
Step 1 – Open Internet Properties dialog if the browser Won’t Download EXE File In Windows 10. To do so, first, type inetcpl.cpl on Cortana search field and select the same that appears as the Best match.
Step 2 – Switch to Security tab and henceforth click the button namely Custom level in the Internet Properties dialog.
Step 3 – Search Downloads section in the Security Settings – Internet Zone dialog that comes into view. Here, you can see two sub-options – File download and Font download respectively. Select Enable dot for both these sub-options.
Step 4 – Moving ahead, underneath Miscellaneous section, scroll until you find a setting “Launching applications and unsafe files“. Choose the dot Prompt (recommended) for this setting.
Step 5 – Click OK to make the changes of Internet Properties effective.
Solution 2 – Using Registry Editor
The antivirus on your PC starts scanning the files when you choose to download them. Usually, it treats the executable files as viruses and stops them from downloading on your Windows 10 PC. So, disable the antivirus scan and avoid the problem from occurring.
Step 1 – Open Registry Editor when the web browser Won’t Download EXE File In Windows 10. So, type regedit on Cortana and select the result that shows up on the top.
Instead, you can also Access Registry Editor in Windows 10 – 5 Simple Tips.
Step 2 – Click Yes when UAC prompt comes up on the computer screen.
Step 3 – Go to the below keys on the left side of Registry window.
HKEY_CURRENT_USER => Software => Microsoft => Windows => CurrentVersion => Policies => Attachments
Note – In case, you cannot find Attachments, create the key. Right-click Policies and hover the mouse over New followed by a click on Key. Finally, name this key as Attachments.
Step 4 – On the adjoining side of Attachments, conduct a right-click and select New => DWORD (32-bit) Value.
You may like to read How to Create a New DWORD Value in Registry Editor on Windows 10.
Step 5 – Name it as ScanWithAntivirus and then perform a double-click on it. On its edit box, set its Value as 1 and disable the scan by clicking OK button.
After configuring the above registry correctly, the antivirus will thus not scan any downloads which eventually prevents any interruptions in the downloads.
Conclusion
You can successfully download .exe format files in Windows 10 after completing the above two solutions. Well, there can be many possibilities of this issue but these are the popular ones. Hence, try out the methods above and write to us if you more solutions for this.
There have been reports that users aren’t able to download anything off the internet after updating Windows 10. Well, this issue often occurs due to your Internet options settings located in your Control panel. The issue has been known to occur with all the browsers and not only Microsoft Edge. Due to this factor, the problem becomes critical as not being able to download something that you really need off the internet can be really frustrating.
In this modern era, everything is wrapped around the Internet. Users usually upload files, documents, backups etc. on the internet so that they can easily access it later on. However, if you are not able to download the things that you uploaded for the sole purpose of using it later on it can be really annoying. Nonetheless, as every problem has a solution, we are here to help you get out of the dark.
What causes the unable to download anything issue on Windows 10?
Well, the reasons for this can be different depending on the cases. However, from what we have brought together, this can be caused by the following factors —
- Internet options settings. If the location added to your Internet options settings is different than your system drive, it can cause the issue mostly.
- Third-party antivirus. In some cases, the third-party antivirus on your system can be causing the issue to rise up.
- Malfunctioning browser. Your browser can sometimes be the guilty party by not operating properly which can cause the issue.
As we mentioned, this issue can be caused by different factors depending on the situation. Hence, make sure to go through all the solutions listed below.
Solution 1: Turn off Third-Party Antivirus
Antiviruses are known to block files that it detects as a threat to the system. However, in some cases, it can be the cause of such an issue as well. Your antivirus might be interfering with the download process which can cause the download to not complete successfully. Thus, you are not able to download anything. Therefore, a way of solving the issue would be to turn off your antivirus.
Solution 2: Turn off Windows Firewall
Windows Firewall is used to allow and block certain outgoing and incoming connections. To put this simply, Windows Firewall is a security application that is used to filter network transmissions. Sometimes, your Windows Firewall might be blocking the connections due to which you are unable to download anything off the internet. In such a case, you will have to turn it off. Here’s how:
- Go to Start Menu and open up the Control Panel.
- Search for ‘Windows Firewall’ and open it.
- On the left-hand side, click ‘Turn Windows Defender Firewall on or off’.
- Select the ‘Turn off Windows Defender Firewall’ box under both Public and Private settings.
Turning Off Windows Defender Firewall - Hit OK.
Please make sure that once you have fixed your issue and Windows Defender Firewall didn’t happen to be the cause, turn it back on.
Solution 3: Change Internet Option Settings
This solution was reported by most of the users and has successfully fixed their issue. Sometimes, when the drive location in your Internet Options settings isn’t the system drive, it can cause the error to pop up. Hence, you’ll have to make sure that it is correct. Here’s how to do it:
- Open up the Control Panel.
- Search for Internet Options and open it.
- Under the General tab, click on Settings.
Internet Options - Under Current Location, if the drive location is C:, close the window.
Internet Options Settings - If it is not, click on ‘Move folder…’ and select a folder of your choice in drive C:.
- Hit OK.
- Restart your system and see if it fixes your issue.
Solution 4: Clearing Cache
If the above solutions don’t fix your problem, then the root of the issue is probably your browser. Hence, to start off with the most general thing, you have to clear your browser cache and data. Here’s how to do it in Mozilla Firefox:
- Click on the three-bar menu in the top-right corner.
- Select Options.
- On the left-hand side, select ‘Privacy and security’.
- Scroll down until you see ‘History’.
- Click ‘Clear History…’.
Clearing Browser History - Now, make sure to select ‘Browsing and Download History’ and ‘Cache’ boxes.
- Click ‘Clear Now’.
Solution 5: Reinstall your Browser
Finally, your last resort of fixing the issue would be reinstalling your browser. In some cases, the browser doesn’t install correctly or the files get damaged due to which it isn’t able to operate normally. Therefore, you will have to reinstall your browser and see if it fixes your issue.
If you are using the Microsoft Edge, what you can do is reset your browser. This will restore your browser to its default settings. Follow this article published on our site that will show you how to reset your Microsoft Edge.
Kevin Arrows
Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.