Все способы:
- Способ 1: Решение проблем с драйверами
- Способ 2: Сброс сетевых настроек
- Способ 3: Встроенное средство устранения неполадок
- Способ 4: Перезапуск Winsock
- Способ 5: Откат системы до точки восстановления
- Вопросы и ответы: 3
Способ 1: Решение проблем с драйверами
Если в Windows 10 пропали сетевые подключения, то в первую очередь проверьте состояние драйвера для адаптеров, отвечающего за доступ к сети. В большинстве случаев программное обеспечение лучше переустановить.
Практически все сетевые адаптеры, использующиеся на ПК или ноутбуке, успешно определяются системой, которая, в свою очередь, устанавливает подходящие драйверы с собственных серверов. Этого должно хватить для выхода в интернет и скачивания актуального фирменного ПО (то есть драйвер от Майкрософт, установленный автоматически, не всегда является полноценной заменой). Именно поэтому начинать лучше со стандартной переустановки драйверов:
- Откройте «Диспетчер устройств», кликнув по «Пуску» правой кнопкой мыши и выбрав соответствующий пункт из отобразившегося меню.
- Разверните список «Сетевые адаптеры» и найдите сетевую карту (LAN). Обычно в названии устройства есть слово «Realtek» или «Qualcomm», что говорит о производителе компонента. Если таких адаптеров несколько, то выбирайте тот, где есть слова «PCIe», «PCI-E» или «Ethernet». Щелкните по названию устройства правой кнопкой мыши и воспользуйтесь пунктом «Удалить устройство».
- Во всплывающем системном окне подтвердите действие.
Если в «Диспетчере устройств» сетевая карта не отображается, то, вероятно, проблема носит аппаратный характер, например компонент поврежден или неисправен. Если это подозрение подтвердится, потребуется заменить комплектующее.
Когда программное обеспечение для сетевого адаптера будет полностью удалено вручную, перезагрузите систему. При следующем запуске Windows 10 самостоятельно установит ПО для карты. Если это не помогло, то воспользуйтесь инструкциями из нашего отдельного материала о способах установки драйверов для сетевой карты.
Подробнее: Инсталляция программного обеспечения для сетевого адаптера в Windows 10
Вместо переустановки можете попробовать обратный вариант: откат состояния программного обеспечения сетевого драйвера. Дело в том, что при его автоматической попытке обновления или из-за ошибок в работе самой системы какие-то файлы могли оказаться повреждены. В этом случае может помочь восстановление предыдущей версии, при которой не было проблем. Однако сразу же отметим, такая возможность имеется не всегда.
Для этого в «Диспетчере устройств» дважды кликните по названию сетевого адаптера, чтобы открыть окно с его свойствами. На вкладке «Драйвер» нажмите на кнопку «Откатить». Если она доступна, значит, восстановление состояния ПО возможно.
Способ 2: Сброс сетевых настроек
Сброс сетевых настроек может помочь в ситуации, когда все подключения пропали. Таким образом, все параметры вернутся к установленным по умолчанию, ведь именно из-за стороннего вмешательства (пользователя или вирусного ПО) сбиваются настройки сетевых подключений. Процедура выполняется довольно просто:
- Щелкните по кнопке «Пуск» и выберите значок в виде шестеренки, чтобы открыть системные «Параметры».
- Перейдите в раздел «Сеть и Интернет».
- Далее, оставаясь на вкладке «Состояние», пролистайте основную часть окна вниз и щелкните по строке «Сброс сети».
- В следующем окне выберите кнопку «Сбросить сейчас».
После того как все сетевые настройки вернутся к тем, которые были по умолчанию, переходите в раздел «Панели управления» и проверяйте, появились ли сетевые подключения.
Способ 3: Встроенное средство устранения неполадок
Для проверки сетевых подключений (а также других компонентов системы) в Windows 10 предусмотрено встроенное средство, которое позволяет быстро отыскать неисправности и устранить их по возможности. Использовать инструмент можно и в случае сетевых сбоев:
- Перейдите в «Параметры» так же, как и в предыдущем способе, но после откройте раздел «Обновление и безопасность».
- На панели слева нажмите на «Устранение неполадок», затем по ссылке «Дополнительные средства устранения неполадок».
- В списке компонентов отыщите «Подключения к Интернету». Щелкните по строке ЛКМ, затем нажмите на кнопку запуска средства.
Останется дождаться, пока средство проверит систему на наличие проблем, связанных с сетевыми подключениями, например ошибки, из-за которой они не отображаются.
Способ 4: Перезапуск Winsock
Winsock, или Windows Socket, – это программный интерфейс, который решает, каким программам можно подключаться к интернету через стандарт TCP/IP. В некоторых случаях его перезапуск решает проблему с корректным отображением сетевых настроек. Для этого используется специальный файл «winsock.dll», связывающий штатные утилиты и подключение TCP/IP. Перезапуск интерфейса можно проделать через «Командную строку»:
- Откройте консоль от имени администратора: в строке поиска введите «cmd» и выберите соответствующий пункт в окне справа.
- Введите следующие команды, выполняя каждую нажатием клавиши «Enter»:
netsh winsock reset catalog
netsh winsock reset
netsh int ip reset
Таким образом, будет сброшена конфигурация сетевых подключений, включая программный интерфейс Winsock, после чего произойдет перезапуск параметров.
Читайте также: Запуск «Командной строки» от имени администратора в Windows 10
Способ 5: Откат системы до точки восстановления
Если ни один метод не помог, попробуйте откатить состояние системы до того момента, когда таких проблем не наблюдалось. Вероятно, сетевые подключения пропали из-за недавно инсталлированных программ или из-за некорректных настроек, которые пользователь случайно внес сам. Если создание контрольной точки в Windows 10 активно, то восстановить ОС вручную несложно. Более подробно об этом читайте в нашем отдельном пошаговом руководстве.
Подробнее: Откат к точке восстановления в Windows 10
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When the network adapter goes missing, connecting to the internet becomes difficult. Learn how to fix the Realtek ethernet driver disappearing from Windows 7 and 10.
The network adapter is responsible for transmitting data to and from devices. Therefore, it is essential to have it running. We’ve put together workable solutions to fix the Realtek LAN driver issue.
How To Fix Realtek Ethernet Driver Keeps Disconnecting Error?
Below we’ve mentioned some of the workarounds to troubleshoot the problem. Go through them one by one to find the right solution for you.
1. Restart PC
The most basic fix to troubleshoot any problem is to restart the laptop. Once the PC is rebooted try to connect to the internet. In addition, always check the Ethernet cable to fix any loose ends and unplug and replug it. If this doesn’t help, no worries, we have others fixes.
2. Unhide Hidden Drivers
Probably the network driver is missing; this is why it is not visible in the Device Manager. Follow these steps to view the network adapter:
- Press Windows + X and select Device Manager from the context menu to open it.
- Click the View menu > select Show hidden devices.
3. Detach the Battery From Laptop
If you use a laptop with a removable battery, try detaching and re-attaching them. When the battery is removed, the motherboard is forced to perform a soft reset of its settings. This might help fix the problem.
4. Temporarily Disable VPN and Antivirus
To hide your digital footprints, if you use a VPN and an antivirus to protect PCs, try disabling them. After that, reboot your computer and see if it helps.
Related: How to Use a VPN and Why You Need One
If it helps, you can try enabling each one to find the culprit. Once you have narrowed down what was causing the problem, uninstall it to enjoy uninterrupted network connectivity.
5. Use Network Adapter Troubleshooter
To fix different Windows-related issues, Windows 10 and 11 provide a list of built-in troubleshooters; you can fix network adapter issues using them.
To run it, follow these steps:
- Press Windows + I to open Windows Settings.
- Click Update & Security > Troubleshoot > Additional troubleshooters.
- Under Find and fix other problems, select Network Adapter > Run the troubleshooter.
- Follow on-screen instructions; this should fix the problem.
6. Reset Network
If the above steps don’t help reset the Network. This will restore network settings to default settings. To reset the network, here are the steps:
- Open Windows Settings by pressing Windows + I.
- Go to Network & Internet.
- Click Status and navigate to Network reset > click Reset now.
Note: To go online, re-enter login credentials after resetting the network.
7. Analyze Power Management Settings
When the battery on a Windows 10 laptop is low or battery saver mode is enabled, it will disable some of the features. To modify these settings, check Power Management by following these steps:
8. Reset Winsock Settings
Winsock is a programming interface that helps determine how Windows network software uses its network services. If Winsock files get corrupted, the network adapter vanishes from Windows 10. To reset the Winsock data, follow these steps:
- Open elevated Command Prompt with admin rights.
- Type netsh winsock reset, press Enter.
- Restart your PC or laptop to save the changes.
9. Clean Up Network Devices
If the above method didn’t work, follow these steps to clean up network devices:
- Run Command Prompt as administrator.
- In Command Prompt, type netcfg -d.
- Restart your device and try to connect to the network.
10. Check Background Services
When Windows background service stops working, follow these steps to manage them:
- Press Windows + R > to open the Run window.
- Type services.msc and press Enter key.
- Find WWAN AutoConfig.
- Right-click on it to check if the Service status is Running. If it is stopped, click Start to get it going.
- Set Startup type to Automatic.
- Click Apply > OK.
- Restart your device and check if the problem is fixed.
Writer’s Tip –
Update The Realtek Driver
Once the network connectivity is restored, we suggest updating the network adapter driver. Even though you can update the driver manually, it’s a tedious task. There’s a risk involved because mistakenly updating incorrect drivers will create issues. Therefore, we suggest using Advanced Driver Updater to update the Realtek driver to prevent you from facing them.
Related: How To Update Realtek Bluetooth Driver
Advanced Driver Updater will automatically identify your system and find its correct drivers. To use it, there’s no need to know the details of the operating system you are running.
You can update your drivers automatically with the FREE or the Registered version. The registered version helps update all outdated drivers in just 2 clicks, while the Free version allows updating single drivers.
- Download and install Advanced Driver Updater.
- Run the best driver updating software and click the Start Scan Now button.
- To update the driver click the Update driver link next to the Realtek network driver. To update all outdated drivers, automatically click Update All.
- Restart the PC to save changes.
Final Words
Hopefully, the methods above will help fix the Ethernet disappearing issue, and you will be able to restore network connectivity. If you have any suggestions or feedback, feel free to leave your comments.
Recommended-
How to Download Realtek Ethernet Controller Driver
How to Update Realtek Wi-Fi Driver in Windows PC
How to Download and Update Realtek Audio Console
Download Windows Speedup Tool to fix errors and make PC run faster
One of the worst things that can happen to a professional is the crashing of the Network Adapter, it hinders the work of the users by stopping them from connecting to the network. In this article, we will know what you can do if your Network Adapter keeps crashing or is not working on your computer.
There are many reasons for Network Adapters crashing or not working on Windows 11. Some common causes of a crashing network adapter are malware infections and outdated or corrupted drivers. We will try to fix this problem with some simple solutions. So, if your Network Adapter is crashing or not working, follow the below steps.
- Run the Network adapter troubleshooter
- Re-enable the Network adapter
- Update the Network driver
- Reset the Network settings
- Reset your Windows
Let’s resolve this issue using these methods.
1] Run the Network adapter troubleshooter
A Network adapter troubleshooter is a built-in utility that automatically diagnoses the issue and fixes common network problems. This troubleshooter will check incorrect network settings and conflicts with other devices on the network. If this utility finds any issue with the network adapter, it will fix it automatically.
You can use Network Troubleshooter from the Get Help app or use the steps mentioned below to do the same from Settings.
Windows 11
- Press Windows + I key to open the Settings app.
- Click on System and on the left side of the screen, scroll down and click on Troubleshoot option.
- Next click on Other troubleshooters.
- Find out the Network Adapter troubleshooter there and click on the Run button associated with it.
Windows 10
- Open Settings.
- Go to Update & Security > Troubleshoot.
- Click on Additional troubleshooters.
- Select Network Adapter troubleshooter and click Run the troubleshooter.
Here if the troubleshooter finds any errors and will ask you to fix them, click on apply to this fixed issue. Hopefully, the network adapter crashing issue will be resolved after running the network troubleshooter.
2] Re-enable the Network adapter
Your Network adapter can crash due to some temporary glitches. These glitches can be easily removed by restarting the adapter. This will allow all the related services to flush out the stored cache and rebuild them again. Follow the steps mentioned below to do the same.
- Right-click on the Start Menu icon and click on Device Manager to open it.
- Here, in the following window, expand the Network adapters section.
- Right-click on your network driver and select Disable device option wait for a while and then Enable it.
Enabling after disabling the network adapter will resolve your issue.
3] Update the Network driver
One of the most common reasons behind the network adapter crashing is outdated or corrupted network drivers. If the drivers are not updated, communication between the system and its hardware will hinder, leading to a malfunction and the problem we are facing among many others. In such scenarios, we recommend updating the Network driver.
To update Network drivers in Windows 11 using Windows Updates, follow these steps. The best way to do it is via Optional Updates.
- Press Win+I to open Windows Settings.
- Go to the Windows Update tab on the left side.
- Click on the Advanced options.
- Click the Options updates menu under Additional options.
- Expand the Drivers updates section.
- Tick the checkbox and click the Download & install button.
4] Reset the Network settings
A lot of times, some of the network settings are not compatible and cause the network adaptor to crash. However, this can be easily fixed by setting the configuration to its default mode. To do the same, we will perform a Network reset as it removes all the customized settings, network profiles, and drivers that may be interfering with the proper functioning of the driver. Follow the steps mentioned below to do the same.
- Press the Windows + I keys to open the Settings app.
- On the left side of the screen, select Network & internet.
- Scroll down the screen and click on Advanced network settings.
- Here click on Network reset under the More settings section.
- Finally, click on the Reset now button and wait for a while to complete the process and check if the issue is resolved.
Hopefully, this will do the trick for you.
5] Reset your Windows
If none of the above solutions worked in this case, perform a Reset operation with your PC, making sure to keep files and data.
Hopefully, you can resolve the issue using the solutions mentioned in this article.
How do I fix my network adapter in Windows 11?
Network Adapter can be easily fixed by running the Network Troubleshooter. It is a built-in tool that can scan what’s wrong with your adapter, find the best possible solution for it, and then apply the same. If that does not help, try the Network Reset option.
Read: Windows could not find a driver for your Network Adapter
Your network will keep on disconnecting if the router or the network device is facing some issues. In that case, check if yours is the only device facing some issue, if it’s true run the troubleshooter. In case, all devices are facing issues while connecting to the system, reboot your router and make sure that there is no such device in its close proximity hindering the network.
Yusuf is an Engineering graduate from Delhi. He has written over 1000 technical articles and has knowledge of programming languages including Java, and C++, and technologies such as Oracle 12C and MsSQL. Troubleshooting Windows is his favorite past-time.
How to Fix Windows 10 Ethernet Driver Problems
Get your computer back on the network
Updated on August 27, 2024
Wireless internet has its benefits, but nothing matches the speed and reliability of a solid, wired Ethernet connection. Ethernet isn’t immune to problems. So when you run into difficulties with the network adapter driver in Windows 10, try some standard quick-fix solutions to resolve networking errors.
How to Fix Windows 11 Ethernet Driver Problems
How to Fix Problems With Windows 10 Network Drivers
Start with the easiest and most common solutions until you find an approach that works:
-
Restart the computer. Most problems relate to glitches with memory allocation, so a reboot flushes the memory and often resolves the error.
-
Use the Network Troubleshooter. Windows has a built-in network troubleshooter utility. It can help you find and repair the cause of the issue. To run it:
- Search for Network Troubleshooter, then select the corresponding result.
- Let it run for a moment to see if it discovers the Ethernet problem.
- If it does, select Try these repairs as an administrator, then give admin approval if requested.
If you are unable to find the Network Troubleshooter you can also go to Settings > Update & Security > Troubleshoot > Additional troubleshooters. Then select from Internet Connections or Network Adapter.
-
Reinstall Ethernet drivers automatically. If Windows can’t fix Ethernet driver problems, give it a gentle nudge. Select Network Adapters to expand it in Device Manager, right-click (or tap and hold) the Ethernet adapter, and select Uninstall Device > Uninstall. Then reboot Windows.
If you’re not sure which is your Ethernet adaptor, it will probably have the company name of Realtek or Intel in its name or GBE.
-
Reinstall Ethernet drivers manually. If the drivers that Windows 10 installs don’t fix the driver problem, manually update the drivers. Alternatively, you can use a driver updater tool to fix the problem drivers.
-
Reset the network adapter. Even with driver problems, the Windows network adapter sometimes generates additional mischief on its own.
-
Reset the Winsock. Open an elevated Command Prompt, then perform a Netsh Winsock Reset.
Causes of Ethernet Driver Problems
Ethernet driver errors are not too distinct from driver problems related to other facets of a system. Sometimes driver files become outdated. Other times, drivers become corrupt because of an operating-system glitch, and in some cases, failing hardware breaks drivers.
FAQ
-
Open Device Manager and find the category you need from the list (this could be under something like «Internet» or «LAN»). Right-click on the list item for your ethernet and select Update Driver from the drop-down menu. If Windows is unable to find a driver update, check the ethernet card manufacturer’s website to see if they have a new driver you can manually download.
-
Download the necessary drivers using a computer that does have an internet connection, then transfer the driver files to another form of media you can use on the disconnected computer (for example, a USB flash drive). Next, connect the media with the drivers to the disconnected computer and copy them over. Then double-click the driver files that have been copied to your disconnected computer to begin the installation process, and follow the prompts.
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Ethernet cable connections are supposed to be more stable; however, some users have said on forums that their Ethernet connections keep disconnecting.
If you have many devices using a large bandwidth simultaneously, your overall performance may suffer and disconnect from the Ethernet.
The likelihood of this occurring increases when you live with a large group. Wireless devices can potentially become disconnected from the Wi-Fi network due to overload.
How do I stop Ethernet from disconnecting?
1. Run the Network adapter troubleshooter
-
1. Press the Start button and input the keyword troubleshoot within the search text box.
-
2. Next, click on Troubleshoot settings to open that tab within Settings.
-
3. Next, click on Additional troubleshooters to open the troubleshooter list in Settings.
-
4. Select Network Adapter in Settings, and press the Run the troubleshooter button.
-
5. Select the Ethernet option in the Network Adapter troubleshooter, and click Next to go through any suggested resolutions.
If your Ethernet keeps disconnecting, you have a built-in troubleshooter on your PC that you can use to fix the problem.
Windows has a Network Adapter troubleshooter that will scan your device for issues and recommend solutions to your specific problem within seconds.
2. Update your Ethernet adapter driver
You might need to fix an outdated or faulty Ethernet driver to resolve the Ethernet cable that keeps disconnecting Windows 10 or Windows 11 issue. You can quickly and easily update drivers with driver updater software.
A driver updater utility will scan your PC and list devices you need to update drivers for. PC HelpSoft Driver Updater is excellent for this, plus, this tool will also help you keep your drivers up to date by regularly scanning and informing you of their status.
⇒ Get PC HelpSoft Driver Updater
3. Adjust the power management setting for your Ethernet adapter
- First, launch the Run accessory, which you can do by pressing Windows and R keyboard keys simultaneously.
- Type in this command and click OK:
devmgmt.msc - Next, double-click the Network adapters category in Device Manager to expand it.
- Right-click your Ethernet adapter listed there to select its Properties option.
- Then you’ll need to select the Power Management tab and deselect the Allow the computer to turn off this device to save power checkbox.
- Click the OK option to save your new setting. Unfortunately, the Ethernet keeps disconnecting, but the Wi-Fi works issue will be fixed.
In the case of some users, they are not able to find the Ethernet adapter in the Device Manager window. If that is the case for you, please read through our guide on the topic.
4. Make sure Ethernet is enabled
- Open the search tool by pressing Windows, then type the keyword network into the search tool’s text box. Finally, click View network connections to open it.
- Right-click your listed Ethernet connection there to open its context menu.
- Then select the Enable option if Ethernet is disabled.
5. Try a different Ethernet cable
If the Ethernet keeps disconnecting on Windows 10, check the condition of your Ethernet cable. If it’s not in OK shape, consider replacing your Ethernet cable with a new one.
In addition, try connecting your Ethernet cable to different ports on your router and check if that helps.
6. Disable the Windows firewall
- Press the Windows keyboard key and S simultaneously to open the search utility.
- Input firewall in the search box to find Windows Defender Firewall. Then, click the Windows Defender Firewall applet in the search results.
- Then click Turn Windows Defender Firewall on or off on the left of the open applet.
- Select both the Turn off Windows Defender Firewall options within Customize Settings.
- Click OK to confirm the new settings.
If you also have a third-party antivirus utility installed, disable that software for at least a few hours.
You can usually disable a third-party antivirus utility by right-clicking its system tray icon and selecting a disable (turn off) shield setting of some description.
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7. Don’t use a proxy server
- Open Windows 10’s a search box, and type the keyword Internet Options in the search tool’s text box. Next, click Internet Options to open the Internet Properties window.
- Select the Connections tab. Now click the LAN settings button.
- Then click the LAN settings button to open a Local Area Network (LAN) Settings window.
- Deselect the Use a proxy server checkbox if that option is selected.
- Click OK to exit the Local Area Network window.
8. Reset your network
- Open Settings with the Windows key + I hotkey, then click Network & Internet to open a Status tab in Settings.
- Then click the Network reset option.
- Press the Reset now button to confirm and restart your PC.
9. Disable VPN software
It’s also recommended that users disable any VPN software installed on their desktops or laptops. Our guide on how to turn off VPN provides further details on how you can disable a VPN connection permanently or temporarily.
If you have a VPN browser extension enabled, make sure you also disable it. You can do that by opening the extensions tab in your browser and toggling the VPN extension off there. Alternatively, you can altogether remove the extension.
What can I do if my Ethernet keeps disconnecting on Windows 11?
Resolving this issue is not very different from the resolutions presented in this guide. The steps are mostly the same, with very slight changes when it comes to the things you need to click on.
Can I use Ethernet and Wi-Fi at the same time?
Yes, a personal computer can use both Wi-Fi and Ethernet simultaneously, provided that the computer’s network settings are adjusted to give equal weight to each connection.
And that they are programmed not to disconnect from either connection when the other reference is made. For more information, check out our post on how to combine Internet connections on Windows 10.
So, various potential resolutions can help you fix if Ethernet keeps disconnecting on Windows 10.
Now that we know what variations this error has been presented in, we can discuss another important topic -where does this issue occur?
- Ethernet keeps disconnecting on Windows 10
- Ethernet keeps disconnecting on Xbox
- Ethernet keeps disconnecting on Windows 7
- Ethernet keeps disconnecting on PS5
For more information on this topic and potential solutions, please look at our article on Ethernet not working in Windows 10/11 to learn what to do about it.
Also, find out what to do when you get the unidentified network error message from our dedicated article.
If none of the resolutions stabilize your Ethernet connection, consider contacting your ISP support line for further assistance.
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.