If you’re dealing with a boot error or other problem that requires you to reset your Windows 11 or Windows 10 PC, you might also bump into another issue where the “Resetting this PC” process gets stuck at a certain percentages, such as (specifically) 1%, 99%, 64%, 34%, 35%, 42%, 43%, or 12%. In many cases, you might also see an extra error message that says “There was a problem resetting your PC“. In this guide, we’ll show you what you can do to fix the problem.
Also see: Windows 11/10 “Diagnosing your PC” Startup Repair Loop
Reasons for Windows 10 or 11 factory reset stuck
The Windows factory reset process can get stuck due to several reasons. One of the most common causes is corrupted system files. This can happen at any percentage of the reset process, but it is more likely to occur at 1% and 99%, and sometimes in the middle of the process, such as 64%. A lot of users from all over have had this problem.
How to fix windows 11 or 10 reset stuck issues
The below are some solutions you can try to fix the issue of Windows factory reset getting stuck at various percentages, such as 1%, 99%, or others.
Wait for the process to complete
Sometimes, it might look like nothing is happening, but the reset is still going on in the background. So, first try waiting for a couple of hours to see if it finishes on its own. If it’s taking too long, then try the other methods below.
System restore your Windows 10 or 11
If you have a system restore point or image saved previously, you can use it to restore your PC to an earlier date. This assumes that your computer was working properly when the system image was created. To do this, you need to boot into Windows Recovery Environment, since you can’t boot into Windows now. Here are the steps:
- Hold and press the power button of your computer to force it to shut down.
- Switch it on again. As soon as it gets past the BIOS screen, force another shut down.
- Repeat this for 3 times. When Windows detects unusual startup, it will boot into Windows Recovery automatically.
In the Windows Recovery, navigate to Troubleshoot > Advanced Options > System Restore. Follow the on-screen instructions to restore your PC to an earlier date. See also: How to System Restore Windows 11 or 10 to a Previous Date.
While you are at the Windows Recovery screen, you may also want to try re-running the Windows reset from there.
Run startup repair
If you don’t have a restore point to revert to, try running startup repair for your Windows 10 or Windows 11. This has solved the Windows factory reset stuck issue for many users. If you have a bootable Windows installation disk, insert it into your computer and set your BIOS to boot the disk first. When it’s booted up, choose “Repair your computer” from the Windows installation interface. Next, navigate to Troubleshoot > Advanced Options > Startup Repair.
If you don’t have a Windows installation disc, you can still run the startup repair from Windows Recovery Environment. Follow the steps outlined in the first solution above to boot into Windows Recovery, and then navigate to Troubleshoot > Advanced Options > Startup Repair. Follow the on-screen instructions to complete the startup repair.
You may also want to try running command line repair tools such as SFC, DISM or CHKDSK using the Command Prompt via Windows RE. For detailed guide on how to do this, see: How to startup repair Windows 11 or 10 using Command Prompt.
Clean install Windows
If nothing works to fix the Windows factory reset stuck issue, the last resort is to reinstall your Windows. Doing this will lose all your files and data on the previous Windows installation, so make sure to backup your important files first.
There are several methods and tools to backup your files when you can’t boot into Windows. The easiest and cost-free method would be to remove the hard disk drives from the problem computer and put them into another working computer. This will allow another Windows PC to read and copy the files in the HDD.
To clean install Windows, you need to first create a bootable Windows 11 or 10 installation media. After that, insert the installation disc into your computer and set your BIOS to boot from the disk first. Once you’re on the “Install Windows” screen, just follow the on-screen instructions to complete the process. Note that this will include formatting your existing hard disk drives.
If you want a solution to PC reset stuck at 99%, you have landed at the right place. This post will guide you in resolving this issue. It’s common for the reset process to get stuck at any percentage for a few minutes, but if it is too long(above 5 hours), then there might be an issue that you need to resolve before getting into fixes; it’s essential to understand why this PC reset stuck for such long time.
The reasons can be different. This error happens if system files are corrupted for the reset options, sometimes due to file permission and corruption. Sometimes, the reset process gets stuck because of a glitch. In such a situation, we recommend users stay calm and follow the solutions given in this post.
- #1. Wait for the PC to Complete the Reset Procedure
- #2. Check and Fix Disk Error
- #3. Run SFC
- #4. Run Startup Repair
- #5. Reinstall Windows OS Instead of Resetting
Workarounds for PC Reset Stuck At 99% on Windows PC
In this part of this post, we will provide you with the five best and working solutions to resolve the PC reset stick at 99% on Windows PC. We recommend users follow each solution carefully to resolve the issue.
1. Wait for the PC to Complete the Reset Procedure
The PC reset procedure usually takes time to complete. According to experts, it might take 40 minutes to 5 hours long. So calm down and have patience. Wait for the complete reset procedure. If it’s more than the suggested hours and still stuck at 99%, then it’s time to move on and try our methods to resolve this issue.
2. Check and Fix Disk Error
If you are facing the PC reset stuck at 99%, then checking and fixing the disk error can be the best solution. For this, you can take the help of a reliable third-party tool like EaseUS Partition Master Professional.
This tool’s check file system feature helps users find disk errors and fix corrupted or problematic disks. To understand how to use this tool to check and repair disk errors, follow the below guide.
Step 1. Open EaseUS Partition Master on your computer. Then, locate the disk, right-click the partition you want to check, and choose «Advanced» > «Check File System».
Step 2. In the Check File System window, keep the «Try to fix errors if found» option selected and click «Start».
Step 3. The software will begin checking your partition file system on your disk. When it completes, click «Finish».
When the process completes, feel free to restart your PC and reset your computer. Also, don’t forget to share this tutorial solution with your friends they have the same demand of resetting PCs online:
3. Run SFC
If your PC reset is stuck at 99%, it might be because of the corrupted system files. In such cases, you can fix it by running the SFC command on your PC. Follow the steps below to perform this process.
Step 1. We need to create a bootable USB drive. For this, Download the Windows 11 installation media from here. Now run the media tool creation tool and follow the prompts to choose a USB flash drive to create the bootable USB drive.
Step 2. Plug the bootable USB drive into your PC and restart it. Press the appropriate key (usually F2, F12, Del, or Esc) during startup to enter BIOS/UEFI settings.
Step 3. Change the boot order to select the USB drive. Save and exit BIOS/UEFI settings.
Step 4. On the Windows Setup screen, click Next. Now click on Repair your computer.
Step 5. From the options, choose Troubleshoot > Advanced options. From the troubleshooting page, select the command prompt.
Step 6. In the Command Prompt window, type sfc /scannow command and press Enter.
It will take some time to fix errors if there are any.
4. Run Startup Repair
Running startup repair can quickly fix the PC reset stuck at 99% issue. To perform a startup repair, follow the steps below.
Step 1. Insert the Windows bootable drive into your computer and boot from it.
Step 2. On the setup screen, click Next and then choose Repair your computer.
Step 3. Follow the on-screen prompts to choose a language and keyboard layout. Click Troubleshoot and then Advanced options.
Step 4. From the Advanced Options page, Choose «Startup Repair» and let the process run.
Wait patiently and let the procedure to fix internal errors that block your computer from resetting.
5. Reinstall Windows OS Instead of Resetting
If nothing works, reinstalling Windows OS instead of resetting is best. To reinstall Windows, follow the below steps. Reinstalling Windows will erase all your data, so we suggest you back up your important data before this process.
Step 1. We need to create a bootable USB drive. For this, click Download Windows 11 installation media from here. Now run the media tool creation tool and follow the prompts to choose a USB flash drive to create the bootable USB drive.
Step 2. Plug the bootable USB drive into your PC and restart it. Press the appropriate key (usually F2, F12, Del, or Esc) during startup to enter BIOS/UEFI settings.
Step 3. Change the boot order to select the USB drive. Save and exit BIOS/UEFI settings.
Step 4. Once booted from the USB drive, the Windows setup process will begin
Step 5. Select language and keyboard layout. Accept license terms. Choose the Custom Install Windows only (advanced) option.
Step 6. Select the drive to install Windows (usually C: drive). Format the selected drive (erase all data) and wait for installation.
Your computer may restart several times during this process. After installation, set up Windows by creating a user account.
Tips You Should Know About Resetting This PC
Before resetting your PC, you need to follow some tips to avoid any unwanted issues further.
- Resetting wipes everything stored in your hard drive, so we recommend you back up your important data before going for a PC reset.
- Turn off running programs.
- Make sure that your internet connection is stable.
- Collect software installation files and activation keys to avoid frustration later.
- Download the latest drivers for your PC
Conclusion
If you are still following this post, you must know how to resolve the PC reset stuck at 99%. We recommend you stay calm while encountering this issue. Make sure to wait for the procedure to complete, which usually takes time. If nothing changes for a long time, we suggest trying all our solutions to resolve this issue. During the application of our fixes, there might be a risk of data loss, so we recommend backing up all your valuable data in advance to avoid frustration.
If you like these provided methods, feel free to share this page online to help more of your friends get rid of a similar issue on their computers successfully:
FAQs About PC Reset Stuck at 99%
Here, we have discussed some of the frequently asked questions related to PC reset stick at 99%, which will clear additional doubts for readers, so don’t skip this vital part.
1. Why can’t I reset my PC?
PC reset failure may result from corrupted system files, disk errors, low storage, software conflicts, antivirus disruptions, or hardware issues. Multiple factors like these can hinder the process, necessitating varied troubleshooting approaches for resolution.
2. When should I reset my PC?
Deciding when to reset your PC requires careful consideration, as it’s a crucial step with several drawbacks. Here are some situations where resetting your PC might be a good idea, like
- If your PC is extremely sluggish and has a stability issue, you can go for a PC reset.
- In case of malware infection, you need a PC reset.
- Suppose your PC has conflicting applications. As a result, your software crashes frequently so that you can reset the PC.
3. Is resetting this PC the same as restoring the system image?
No, resetting this PC and system image restore are two different methods for restoring your computer to a previous state. Still, they have distinct differences; like in the case of resetting the PC operating system reinstall to a clean state by removing personal files and settings, but in the case of system image restore, you will get your computer to a replica of its state when you created the system image backup. It keeps all files, programs, settings, and Windows registry entries.
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Windows
By
Abhishek Silwal
Resetting your PC is the last option you have to repair any system issues. You can use it to change your system to the default state which is free of any errors. However, sometimes, this process gets stuck at certain percentages like 1%, 26%, 36%, 76%, 99%, and so on.
Usually, it happens due to temporary issues in the process, for which you only need to wait a while. But it can also happen due to disk failures, corrupt system files as well as internet issues (for cloud download).
How to Fix Reset PC Stuck at 1%, 26%, 36%, 76%, 99%?
The first thing you should do is wait. Resetting the PC can take a lot of time in some cases. To be safe, we recommend giving it up to 10 hours.
Also, if you selected Local Reinstall while resetting the PC, you should cut off access to the internet by disconnecting the Ethernet cable. You can also do the same for Cloud Download if the process gets stuck at a higher percentage like 76% or 99%. This is because you may encounter this problem if there are some issues while downloading updates.
If it has been more than 10 hours since you started, force shut down the PC by pressing and holding the power button for three seconds. Then, follow the possible solutions below to resolve your issue.
Use Another Method to Reset PC
Windows allow resetting the PC using two methods, Local Reinstall, and Cloud Download. The former method allows using the recovery files already present on your system to reset the OS. And the latter downloads the necessary files from the internet and uses them for the reset.
If the process got stuck in one of the methods, you can first try using the other and see if it works.
First, you need to get to Advanced Startup or Windows Recovery Environment (WinRE) using an installation drive.
- Create a Windows installation USB drive and connect it with your PC.
- Restart or power up your computer and get to your BIOS by pressing your BIOS key. We recommend you start pressing the key multiple times immediately after booting to get the timing right.
- On the BIOS, look for Boot Order or Priority or a similar setting and reorder USB to the top of the priority list. The instructions to do so should also be displayed on the screen.
- Then, save the changes and exit the BIOS. Usually, you need to press F10 and select Yes to do so.
- Then, your system restarts and you can directly boot using the USB.
- Set your language preferences and accept the license terms if necessary. Click Next in both cases.
- On the Install screen, select Repair your computer to get to Windows Recovery Environment.
Once you access the WinRE, use the following steps to use alternate methods to reset your PC:
- Go to Troubleshoot > Reset this PC.
- Select between the options Keep my files and Remove everything depending on your preference. If keeping the files also gives the error in this case, you need to try resetting again and select Remove everything that time.
- Choose Local Reinstall if you encountered the issue while selecting Cloud Download and vice versa. Then, select Reset.
Also, we recommend disconnecting the internet connection by removing the Ethernet cable if you are using Local Reinstall. The cable is mandatory if you are using Cloud Download as you can only connect to the internet through Ethernet without properly booting to Windows OS.
Run Startup Repair
If the reset gets stuck on the earlier stage, such as 1%, your boot manager or other boot files may have some issues. You need to run a startup repair to resolve such boot errors. Here’s how you can do so:
- Get to Windows Recovery Environment using the steps in the above method.
- Go to Troubleshoot > Advanced Options > Startup Repair.
Restart your PC and try resetting it again.
Run System Restore or System Image Recovery
You can also try restoring your system to a previous point or image before resetting your PC. If some corrupted system components are responsible for the issue, it should help fix it, allowing you to reset your PC without any problem.
However, please keep in mind that in such scenarios, system restore or image recovery itself will take longer than usual to complete.
First, try restoring your system using the steps below:
- Get to WinRE using an installation drive.
- Go to Troubleshoot > Advanced options > System Restore.
- Pick the OS you had trouble resetting.
- Select an appropriate restore point and follow the on-screen instructions.
If system restore doesn’t work, you need to perform the latter method. To do so, access WinRE and select Troubleshoot > Advanced options > System Image Recovery > See more recovery options > System Image Recovery and follow the given instructions.
After that, try resetting your computer again and see if it progresses smoothly.
Check Disk for Errors
It is also possible that some disk sectors on your device have gone corrupt, resulting in the process being unable to store the default data on the disk.
In such cases, you need to check your disk for corrupt sectors and repair them. To do so,
- Access Windows Recovery Environment and get to Troubleshoot > Advanced options > Command Prompt.
- Enter the following command:
bcdedit(check the drive letter of osdrive under Windows Boot Loader)chkdsk D: /r /x(Here replace C: with the drive letter from above)
If the Disk Checking tool reports that it encountered errors but couldn’t fix them, your disk is likely failing. You need to recover data by connecting it to another PC and then take it to a hardware expert for repair or replacement.
Clean Install Windows
If none of the previous methods work, your only choice is to clean install Windows on your PC. You need to install the same edition (Home, Pro, or Enterprise) so that you don’t need another license key.
However, a clean installation won’t allow you to keep your user files, unlike a system reset. So we recommend using a bootable USB device to boot to an external system image and then back up your necessary user files beforehand.
You can also use SATA to USB or NVMe/M.2 to USB adapter to connect the internal disk with another computer and back up your necessary data there.
Then, use the following steps to clean install Windows on the PC:
- Boot using a Windows installation drive.
- Choose your language preferences and click Next.
- Then, click on Install Now on the Install screen.
- Select I don’t have a product key.
- Choose your Windows version and click Next.
- Accept the license agreements and go to Next.
- Pick Custom: Install Windows only.
- Make a note of the drive numbers.
- Select the partitions of the Drive with the OS and click Delete for each. Their types should show Primary, Recovery, System, and Reserved.
- You shouldn’t delete other drive partitions as they are secondary drives where you store your data.
- Select the Unallocated Space and click Next to initiate the Windows installation.
07.03.2018, 20:44. Показов 71628. Ответов 7
Добрый вечер.
Решил вернуть компьютер в исходное состояние с удалением всех данных. До 99% загрузка прошла относительно быстро, но на этих 99% повис и уже так стоит четвертые сутки. Я читал, что у многих оно так висит по несколько часов, бывает по 10, но это уже перебор.
Проблемы с win10 начались еще давно. После очередного обновления windows компьютер перестал включаться, вернее, он включался, но был черный экран, который никак не удавалось пофиксить (проблема была именно в ОС, поскольку смены монитора не помогали, а с видеокартой все было в порядке). Восстановил в исходное состояние с сохранением файлов, немножко попользовался и подумал, а зачем мне система огромной кучей мусора от удаленных программ. Решил восстановить в исходное с удалением всего, но вот незадача. Перезагружать боюсь, поскольку обычно этого делать не советуют.
Никаких сообщений об ошибках, или что он не смог что-то сделать, не было.
Вообще говоря, если это будет полезно, раньше это была нелицензионная Win7, которую успешно бесплатно обновил до Win10, о чем многократно пожалел. Сразу после этого фестиваля халявы начались многочисленные проблемы с драйверами видеокарты: после каждого обновления они слетали (Nvidia), компьютер работал на встроенной, приходилось обновлять дрова Nvidi`и. Вручную отключил все обновления, 2 года пользовался, но потом что-то пошло не так. Все мои устройства (другие компьютеры под win10) начали обновляться, хотя это было отключено, т.е. никто не должен был даже искать обновления, и после именно этого обновления он перестал включаться.
Возможно черный экран был следствием экспериментов с драйверами видеокарт, мне припоминается, что я отключал встроенную, возможно драйвера опять слетели, после обновления, в том числе и встроенные.
Сейчас это все неважно (рассказал как предысторию, может будет полезно), проблема в 99% зависания «возвращения в исходное состояние».
Что посоветуете?
Добавлено через 6 минут
Если будет полезно: на одном компьютере стояла win10 и winXP, возможно проблема в этом?
Добавлено через 23 часа 52 минуты
Проблема решена.
На пятые сутки он все-таки закончил.