Связь с телефоном windows 11 не работает

Multiple users have been reporting issues with the Your Phone app in Windows 11. This includes scenarios where the application does not show you the notifications or in some cases even refuses to open. Some users even reported that the voice quality is bad and choppy which is something you certainly would not want. Now, depending on your specific case, the problem can be caused by a few reasons which include the app not being allowed in the background and much more. In this article, we will take you through the process and show you how to fix this frustrating problem pretty easily so just follow through.

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As it turns out, Your Phone application has been recently gaining popularity due to which more and more users are trying to test out the application. As obvious from the name of the application itself, it essentially lets you integrate your smartphone with your computer so you can receive all of your notifications and calls on the computer instead of having to pick up the phone from time to time. While the application has recently received updates and is a lot better, especially if you have upgraded to Windows 11, the user interface has received an overhaul. In case the application is not working properly, it can usually be due to the following reasons that may trigger the problem.

Now that we have gone through the possible list of causes of the problem in question, we can get started with the different methods that are available to you in order to resolve the issue. So, with that said, let us get started without any further ado.

Allow Your Phone App in the Background

As it turns out, the first thing that you should do when the application is not working properly is to make sure that the app is allowed to run in the background. Windows has a feature that lets you control which apps can run in the background. When an app is not allowed to run in the background, it won’t be able to operate properly when you are using it. This highly affects the functionality of the application especially for an app like Your Phone which constantly needs to check for updates and sync with your phone in order to show you whatever notifications you receive on the phone.

If this case is applicable, you can easily resolve the problem by allowing the application to run in the background. This way, the app will be allowed to perform its tasks without any blockage. To do this, follow the instructions given down below:

1. First of all, open up the Run dialog box by pressing Windows key + R on your keyboard.
2. In the Run dialog box, type in gpedit.msc and hit the Enter key.
   

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3. This will open up the Local Group Policy Editor.
4. There, navigate to the following path:

   Computer Configuration\Administrative Templates\Windows Components\App Privacy​

5. After that, on the right-hand side, double click the Let Windows apps run in the background policy.
6. Choose the Enabled option.
   

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7. After that, under Options, you can choose Force Allow from the Default for all apps drop down menu.
   

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8. Alternatively, you can also choose the User is in control option, and then in the first box, provide the following family package name:

   YourPhone_8wekyb3d8bbwe

   

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9. This is the family package name for the Your Phone app. Doing this will allow the Your Phone app only instead of all of the applications.
10. Once you have done that, click Apply and then hit OK.
11. After that, see if the problem persists.

Allow Sharing Across Devices

Like we have mentioned, another reason that the problem in question may appear is when your computer is not allowed to share data across other devices that it is linked to.

If this case is applicable, you will be able to resolve the problem by simply enabling the share across devices feature. This will allow your computer to share data that you have linked to your PC via the Microsoft account. To do this, follow the instructions given down below:

1. First of all, open up the Windows Settings window by pressing Windows key + I on your keyboard.
2. On the left hand side of the Settings app, click the Apps option.
   

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3. Now, make your way to the Apps and features option provided at the top.
   

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4. After that, click on the Share across devices drop-down menu.
5. From there, make sure that you have selected the My devices only option.
   

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6. Once you have done that, double-check that you are using the same Microsoft account on your computer as well as the mobile phone. After that, see if the problem still persists.

Disable Third-Party Antivirus

As it turns out, in some cases, the problem can also surface due to the presence of a third-party security program on your computer. This happens when the antivirus program is not allowing your phone app to sync with your mobile phone. This generally occurs due to a false positive which is pretty common when it comes down to third-party security programs.

Therefore, if you have a security program installed on your computer, go ahead and disable the antivirus temporarily and see if the problem still persists. In case it goes away, we would recommend uninstalling the security program and sticking to Windows Defender which has gotten a lot better over the years and receives frequent updates.

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Reset Your Phone App

In some cases, the problem can be due to the application’s data that is stored on your computer. This usually contains general information regarding your mobile phone so that it automatically connects and doesn’t require you to go through the setup all the time.

If this case is applicable, you can try to fix the problem by simply resetting the application which will get rid of the app’s data on your computer. To do this, follow the instructions given down below:

1. First of all, open up the Settings app by pressing Windows key + I on your keyboard.
2. On the left hand side, click the Apps option.
   

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3. Then, navigate to the Apps and features option.
   

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4. Now, from the list of applications, search for Your Phone app.
   

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5. Click on the three dots next to the application and choose Advanced options from the drop down menu.
   

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6. There, simply scroll down and then click the Reset button provided.
   

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7. Once you have done that, see if that resolves the problem.

Reinstall Your Phone App

Finally, if none of the above methods have fixed the problem for you, then the issue may be related to the application’s installation files. This can happen when the app’s files are damaged or corrupted in which case you will have to reinstall the application. This is pretty easy to do, so just follow the instructions that are given down below:

1. First of all, open up the Settings app by pressing Windows key + I.
2. Then, in the Settings app, click the Apps option on the left hand side.
   

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3. There, make your way to the Apps and features option.
   

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4. Now, search for the Your Phone app via the search bar.
   

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5. After that, click the three dots at the end of the application and click Advanced options from the drop down menu.
   

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6. Then, scroll down and then click the Uninstall button provided.
7. In case the uninstall option is greyed, do not worry as there is another way to uninstall it as well.
8. Open up the Start Menu and search for Powershell. Right-click on the result shown and click on the Run as administrator option. Alternatively, you can also click the Run as administrator on the right hand side.
   

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9. After that, in the Powershell window, type in the following command and hit Enter:

   Get-AppxPackage Microsoft.YourPhone -AllUsers | Remove-AppxPackage

10. Once the application has been uninstalled, open up the Microsoft Store by searching for it in the Start Menu.
    

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11. After that, search for the Your Phone app and install it.
12. Once you are done with that, use the application again to see if the problem is still there or not.

The Phone Link (formerly Your Phone) app enables users to integrate Android smartphones with Windows PCs. However, users can’t utilize that app when it doesn’t work. Some users have reported on support forums they need to fix Phone Link not launching in Windows.

So, if your Phone Link app doesn’t open properly in Windows 11, try applying these potential resolutions to kick-start it.

1. Run the Windows Store App Troubleshooter

The Windows Store App troubleshooter exists to resolve issues that stop apps from starting properly. So, that troubleshooter could help some, but not necessarily all, users fix Phone Link when it’s not working. Nevertheless, you should try it first when encountering app issues.

These are the steps for running the app troubleshooter in Windows 11:

1. First, launch Settings with that app’s handy Windows + I hotkey.
2. Select Troubleshoot to bring up further navigation options.
3. Click Other-troubleshooters to reach the troubleshooting tools.
4. Select Windows Store Apps’ Run option.
   

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5. Then select to apply potential resolutions suggested by that troubleshooter.
   

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2. Update the Phone Link App

Issues arise more regularly for outdated app versions. So, users must ensure they have the latest Phone Link version installed. You can update that app via Microsoft Store in the following steps:

1. Open the Microsoft Store.
2. Click Library to view a list of apps for which updates are available.
   

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3. Select the Get updates option.
   

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4. Click Update all if there’s an update for Phone Link.
5. Wait for the app updating to finish in MS Store.

3. Select Phone Link’s Reset and Repair Options

The Repair and Reset options have helped some users fix the Phone Link app not working. Those are two troubleshooting options available for almost all UWP apps in Settings. So, select the Reset option for the Phone Link app, as covered in our guide to resetting apps in Windows 11/10. Also, click the Repair button for the app just above its Reset option.

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4. Make Sure Your Phone Is Allowed to Run in Background

Phone Link can’t fully operate when it’s not allowed to run in the background. So, make sure you have background app permissions set to always for Phone Link. This is how you can set that app to always run in the background via Settings:

1. Press both the Windows + X keys and select Search to access that tool.
2. Type Apps & Features inside the search utility’s text box.
3. Select Apps & features to open Settings’ uninstaller tool.
4. Then click the three-dot menu button for Phone Link.
5. Select Advanced options to access the Background apps permissions menu for Phone Link.
   

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6. Click the Always option on the Background apps permissions drop-down menu.
   

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5. Turn Off Battery Saver Mode

Windows 11 has a battery saver mode for laptops that restricts background app activity when enabled. That feature can hamper Phone Link from running in the background, so disabling that mode could feasibly fix Phone Link not working for some users. You can turn off the battery-saver mode in Windows 11 by following these steps:

1. Open the Windows System Settings app with its pinned Start menu shortcut.
2. Then click the Power & battery navigation option.
3. Under Battery, click on Battery saver.
4. Press the Turn off now button for the Battery saver option.
   

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We also recommend keeping your laptop plugged in before you try to launch Phone Link. That will ensure the battery-saver mode never automatically starts when the battery drops below 20 percent.

6. Enable Data Sharing Across Linked Devices

Phone Link is an app for which data sharing is important. Data sharing for linked devices needs to be enabled for Phone Link to work. You can allow sharing across devices for that app like this:

1. First, open the Apps & Features tool in Settings as instructed for the first three steps of solution four.
2. Click Share across devices to view those settings.
3. Select the My devices only radio button.
   

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4. In addition, make sure you’re not utilizing different Microsoft user accounts on the Windows 11 PC and Android mobile your Phone Link app is installed on. You need to utilize the same Microsoft account on both devices.

7. Turn Off Third-Party Anti-Virus Apps

If you’ve installed a third-party anti-virus utility on your PC, that software might be blocking the Phone Link app syncing with your mobile device. It’s not entirely unusual for anti-virus tools to stop legitimate apps from starting properly by wrongly identifying them to be malware (otherwise known as false positives). That’s why many anti-virus apps incorporate exclusion lists for software.

To check if your anti-virus software is causing any Phone Link issues, temporarily disable its shield. You’ll probably find an option for turning off your anti-virus tool’s shield on its context menu. Click your anti-virus tool’s system tray icon with the right mouse button to select an option for turning off its shield. Then check if Phone Link works any better with your anti-virus switched off.

If that resolves the issue, add Phone Link to your anti-virus app’s exclusion list. Alternatively, uninstall the anti-virus software to ensure it can’t interfere with the app. The pre-installed Windows Security appa goodient replacement.

8. Reinstall the Phone Link App

Reinstalling Phone Link will repair that app’s files if any are corrupted or missing. However, the Uninstall option for Phone Link is usually greyed out in Settings. You’ll need to uninstall Phone Link with a PowerShell command instead. Uninstall and reinstall Phone Link in Windows 11 as follows:

1. Open up Windows 11’s search box for finding files and apps.
2. Type in the search phrase PowerShell to find that app.
3. Select Run as administrator to open the Windows PowerShell app from the search tool.
4. Enter this command for uninstalling Phone Link and press Return:

           Get-AppxPackage Microsoft.YourPhone -AllUsers | Remove-AppxPackage
       

   

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5. Next, open the Phone Link Microsoft Store page in web browser software.
6. Select Phone Link’s Get in Store app option.
7. Press the Open Microsoft Store button on the prompt that pops up.
8. Click Get to reinstall Phone Link.
   

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Access Your Smartphone in Windows 11 With Phone Link

Phone Link is a good app for integrating mobiles with Windows PCs when it works. Although not guaranteed, the potential solutions above will address many of the causes for Phone Link not working in Windows. If they’re not enough, try clearing the cache, enabling notifications, and disabling battery optimization on the mobile that includes your Android Phone Link companion app.