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/t5/acrobat-discussions/please-wait-while-windows-configures-adobe-acrobat-dc/td-p/12394454
Sep 20, 2021
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Hi all,
Every time I start Acrobat DC on Windows 10, I get this message:
«Please wait while Windows configures Adobe Acrobat DC»
I wait an extra minute or so while it seemingly reinstalls Acrobat DC.
What can I do about it?
Mike in Florida
Mike Witherell
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1 ACCEPTED SOLUTION
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/t5/acrobat-discussions/please-wait-while-windows-configures-adobe-acrobat-dc/m-p/12412662#M331427
Sep 29, 2021
Sep 29, 2021
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Adobe Employee
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/t5/acrobat-discussions/please-wait-while-windows-configures-adobe-acrobat-dc/m-p/12394901#M329842
Sep 21, 2021
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Hi Mike,
Sorry for the trouble caused.
Could you please confirm if the issue occurs when you trying to open any particular file? Or when launching the application directly?
Please share the Acrobat version and OS version on the machine.
Thanks,
Meenakshi
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/t5/acrobat-discussions/please-wait-while-windows-configures-adobe-acrobat-dc/m-p/12395384#M329910
Sep 21, 2021
Sep 21, 2021
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This happens when I launch the app directly; not when I double-click on a PDF file.
Latest Win 10 and Acrobat 2021.007.20091
Mike Witherell
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Sep 21, 2021
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In Response To Mike Witherell
same issue — any updates?
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Explorer
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/t5/acrobat-discussions/please-wait-while-windows-configures-adobe-acrobat-dc/m-p/12396470#M330032
Sep 21, 2021
Sep 21, 2021
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In Response To Mike Witherell
Same thing happening over here.
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Sep 21, 2021
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In Response To Mike Witherell
I’m also having this issue, it wasn’t happening before. Any fix yet?
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Sep 22, 2021
Sep 22, 2021
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In Response To miguele53834162
I am having the same problem (from 22.9.21) when launching acrobat. No issues prior before then.
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/t5/acrobat-discussions/please-wait-while-windows-configures-adobe-acrobat-dc/m-p/12397761#M330143
Sep 22, 2021
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In Response To soniam9090000
In the Adobe Acrobat Diagnostics dialog box, select Advanced logs, and then select the following options: Acrobat process monitor: Gather currently running Acrobat processes using Procmon. Systems apps information: Gather installed Acrobat version information.
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/t5/acrobat-discussions/please-wait-while-windows-configures-adobe-acrobat-dc/m-p/12398850#M330266
Sep 22, 2021
Sep 22, 2021
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Checking back in with this issue, I uninstalled Acrobat DC from the CC apps panel. I rebooted. Then I reinstalled Acrobat DC from the CC apps panel. The problem went away.
Mike Witherell
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Sep 22, 2021
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In Response To Mike Witherell
…having the same problem on 21.007020091 as OP. Please post fix. Uninstalling and reinstalling is a last resort.
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Sep 23, 2021
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Sep 23, 2021
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I noticed this issue would only occure when launching Acrobat from the task bar. I unpinned from task bar and pinned back from application launcher on the Windows button. Now I can open Acrobat from anywhere without getting the installing/configuring prompt.
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Sep 23, 2021
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Awesome, this worked for me.
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Sep 23, 2021
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In Response To defaultecckxn6r5d9u
Hey DM2 — Your solution worked for me. Thanks for posting!
Unpinning and repinning the taskbar icon is sure better than uninstalling and reinstalling the whole application!
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Sep 26, 2021
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In Response To defaultecckxn6r5d9u
You own the Internet. Awesome solution — worked for me!!!
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Sep 24, 2021
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Perfect! Thanks for sharing. Solved the issue.
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/t5/acrobat-discussions/please-wait-while-windows-configures-adobe-acrobat-dc/m-p/12403733#M330744
Sep 24, 2021
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Didn’t work for me, but uninstall/reinstall did (so far).
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Sep 25, 2021
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Thank you for your solution. It fixed my problem also, no most waiting while it configures.
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Sep 27, 2021
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Still a problem when trying to generate documents through an application. Any other ideas?
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Sep 29, 2021
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Some MS Office users can’t get rid of a configuration dialog box that pops up every time they open one of the suite’s programs.
The window pop up says Please wait while Windows configures Microsoft Office.
Some Microsoft Office users can still open the software, but the configuration window keeps popping up every time they do. Because of this, the apps don’t start up very quickly.
Several versions of Office are affected by this error in the configuration dialog box. Here’s how to get rid of that configuration window if it keeps popping up every time you start MS Office.
Repair Microsoft Office
Select the Windows Search Option
Press Win + R to open Run dialog.
Type appwiz.cpl and press Enter.
Click Turn Windows features on or off.
Select the Windows Search option if it’s not currently checked.
Press the OK button.
Switch Off MS Office Add-ins
Open any MS Office app.
Go to File tab and select Options.
Click on Add-ins.
Select COM Add-ins from the drop-down menu and press Go.
Deselect all the selected add-ins listed.
Press the OK.
Close and reopen Microsoft Office.
Rhousse
Commerce major. My training enabled me to fully use the various Microsoft Applications while also allowing to work around problems. I spent my high school years working as a campus writer and researcher, as I get older, I want to broaden my horizons and live life to the fullest.
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Encountering the «Please wait while Windows configures Microsoft Office» message can be a frustrating experience for users. This prompt generally appears when starting Microsoft Office applications such as Word, Excel, or PowerPoint. The notice can arise for various reasons, from incomplete installations, corrupted files, to issues related to Windows settings. This article will delve deep into its causes and provide detailed fixes so that you may resolve this inconvenience and get back to work seamlessly.
Understanding the Issue
The message typically appears under the following circumstances:
-
Incomplete Installation or Update: If the installation or update process of Microsoft Office is interrupted, it might lead to this error.
-
Corruption in Software: Any corruption in Office program files or registry settings can lead to this configuration prompt.
-
Multiple Installations: Having multiple versions of Microsoft Office installed can cause conflicts, prompting Windows to configure the application every time it launches.
-
Windows Updates: Certain updates to Windows may inadvertently impact how Microsoft Office operates, resulting in configuration prompts.
-
Profile Issues: If your Windows user profile is corrupted or improperly configured, it might lead to compatibility issues with Office applications.
Initial Troubleshooting Steps
Before implementing more advanced fixes, consider performing some basic troubleshooting:
-
Restart Your Computer: Sometimes, a simple restart can resolve temporary software glitches.
-
Check for Multiple Instances of Office: If you suspect multiple versions of Office are present, you will need to uninstall the unused versions.
-
Update Windows and Microsoft Office: Ensure that both Windows and Microsoft Office are up-to-date. Pending updates can lead to various software issues.
Detailed Fixes for the Configuration Issue
If the initial steps do not solve the problem, explore the following detailed techniques to fix the «Please wait while Windows configures Microsoft Office» message:
Method 1: Repair Office
Repairing the Office installation can often fix issues related to configuration prompts.
-
Navigate to Control Panel:
- Open the Control Panel by searching for it in the Windows search bar.
-
Go to Programs and Features:
- Select ‘Programs’, then click on ‘Programs and Features’.
-
Locate Microsoft Office:
- Find Microsoft Office in the list, click on it, and then click ‘Change’ or ‘Modify’.
-
Choose Repair Option:
- Select ‘Quick Repair’ and click ‘Repair’. If the issue persists, you can opt for the ‘Online Repair’ option, which is more thorough but requires an internet connection.
-
Follow the Prompts:
- Follow the on-screen instructions to complete the repair process.
Method 2: Remove and Reinstall Office
If repairing does not work, reinstalling Microsoft Office might be necessary:
-
Uninstall Microsoft Office:
- Go back to ‘Programs and Features’ in the Control Panel, click on Microsoft Office, and then select ‘Uninstall’. Follow the prompts to remove it completely.
-
Clean Up Remaining Files:
- Use a tool like the Microsoft Support and Recovery Assistant or manually delete Office-related folders in
C:Program FilesandC:Program Files (x86)while ensuring none of your other files are accidentally removed.
- Use a tool like the Microsoft Support and Recovery Assistant or manually delete Office-related folders in
-
Reinstall Microsoft Office:
- Download the latest version suitable for your system from the Microsoft website and install it. During installation, ensure you have a reliable internet connection for any necessary updates.
Method 3: Delete Configuration Files
Sometimes, rogue configuration files can prompt unnecessary installations:
-
Open the Run Dialog:
- Press
Win + Rto open the Run dialog.
- Press
-
Type
%appdata%and Press Enter:- This will open the ‘Roaming’ folder within ‘AppData’.
-
Find and Delete Microsoft Folder:
- Locate the ‘Microsoft’ folder and delete it. This will reset various settings associated with Microsoft Office.
-
Repeat for Local Folder:
- Return to Run, type
%localappdata%, and repeat the deletion for the ‘Microsoft’ folder found there.
- Return to Run, type
Method 4: Modify Registry Entries
Modifying the Windows registry can help remedy specific misleading configurations. Caution is advised, as improper handling of the registry can lead to serious software issues.
-
Open Run Dialog:
- Use
Win + Rto open Run, then typeregeditand press Enter.
- Use
-
Back Up Your Registry:
- Navigate to ‘File’ > ‘Export’ to back up the registry. This step ensures you can restore it in case of any issues.
-
Locate Office Configuration Keys:
- Navigate to
HKEY_CURRENT_USERSoftwareMicrosoftOffice.
- Navigate to
-
Delete Unnecessary Keys:
- Expand the Office folder, identify the version of Office you’re using (e.g., 16.0 for Office 2016), and delete the corresponding key.
-
Close the Registry Editor:
- Exit the registry editor and restart your computer.
Method 5: Change Installation Properties
Experimenting with installation properties might help alleviate the configuration prompt. Changing the installation settings can sometimes clear up lingering problems.
-
Access Command Prompt:
- Search for
cmdin the Windows search bar, right-click it, and select ‘Run as administrator’.
- Search for
-
Use Installation Command:
- Navigate to the Office installation directory. Normally, it’s located in
C:Program FilesMicrosoft OfficeOfficeXX.
- Navigate to the Office installation directory. Normally, it’s located in
-
Input and Execute Command:
- Type in the command
setup.exe /repairorsetup.exe /configureto rerun the installation process and command the Office applications to fix themselves.
- Type in the command
-
Restart and Test:
- Reboot your computer and check if the issue persists when opening Office applications.
Method 6: Check Windows Installer Services
If the Windows Installer service is malfunctioning, it could result in configuration issues.
-
Open Run Dialog:
- Press
Win + R.
- Press
-
Type
services.mscand Press Enter:- This opens the Windows Services window.
-
Locate Windows Installer:
- Scroll down until you find ‘Windows Installer’.
-
Restart the Service:
- Right-click and choose ‘Restart’.
-
Change Startup Type:
- If it’s not set to ‘Manual’, double-click on it, change it to ‘Manual’, and apply the changes.
Method 7: Disable Office Add-Ins
Sometimes, third-party add-ins can interfere with normal operations, including unexpected prompts. Disabling them can resolve the issue.
-
Open Any Microsoft Office Application:
- Launch Word, Excel, or any Office app.
-
Navigate to Options:
- Click on ‘File’, and then ‘Options’.
-
Go to Add-Ins:
- Choose ‘Add-ins’ from the left pane.
-
Manage COM Add-ins:
- At the bottom, you’ll see a ‘Manage’ dropdown. Select ‘COM Add-ins’ and click ‘Go’.
-
Uncheck Add-Ins:
- Uncheck any add-ins that are not necessary and click ‘OK’. Restart the application and see if the issue resolves.
Method 8: Check User Profile Integrity
Corrupt user profiles can lead to several application issues, including the configuration prompt.
-
Create a New User Profile:
- Navigate to ‘Settings’ > ‘Accounts’ > ‘Family & other users’.
-
Add Someone Else to This PC:
- Click ‘Add someone else to this PC’.
-
Follow On-Screen Directions:
- Follow the prompts to create a new user profile and transfer files if necessary.
-
Sign into the New Profile:
- Log out of your current profile and log into the newly created one. Test to see if Microsoft Office works correctly.
Method 9: Check System File Integrity
Utilizing the System File Checker tool can rectify corrupted system files that may affect Office’s operation.
-
Open Command Prompt as Administrator:
- Search for
cmd, right-click, and select ‘Run as administrator’.
- Search for
-
Run SFC Scan:
- Type
sfc /scannowand press Enter. The system will scan and repair corrupted files.
- Type
-
Wait for the Process to Finish:
- This can take a while, so let it complete before restarting your computer.
Summary
Dealing with the «Please wait while Windows configures Microsoft Office» error can be disheartening, but there is often a straightforward solution. By following the steps outlined above—from simple restarts to detailed registry alterations—you can effectively troubleshoot the issue.
Take time to evaluate minor issues that could escalate into larger problems, such as corrupted installations or user profiles. The above methods not only help in resolving the immediate configuration issue but can also enhance your overall experience with Microsoft Office and Windows.
If the problem persists after trying all recommended solutions, it may be helpful to consult Microsoft support or consider professional assistance. Maintaining a healthy and functioning software environment ensures not just productivity but a stress-free computing experience.