Операционные системы от Майкрософт стараются нам «помочь» все больше и больше с каждым поколением.
В чем проблема: Устройство установлено, с виду все корректно, в диспетчере задач в том числе, даже работает, но сканер при этом один раз сканирует и уходит в анабиоз до ближайшего передергивания usb шнурка.
Задача тривиальная для айтишника торговой сети: организация нового кассового места с торговым оборудованием, в частности со сканером штрихкода. В качеств операционной системы — Windows 10, в качестве товарно-учетной программы используется 1С, наиболее правильный вариант вариант работы со сканерами — по com, а поскольку оборудование современное, «живых» com портов все меньше, то сканер ШК с эмуляцией com-порта. Для его работы необходим драйвер эмулятора com-порта, после установки которого в системе появляется новое устройство (фото чужое):
Но это мы видим, если ставим драйвер «руками». Если мы даем десятке поставить драйвер автоматом, то она ставит универсальный драйвер 10 версии.
Выход: отключить автоматическую установку драйверов в Windows 10 и установить насильно драйвер «USB COM Driver 6.3.0», предварительно удалив дрова, которые поставила винда и перезагрузившись.
После установки драйвера, зайти в диспетчер устройств, убедиться, что стоит нужный драйвер(не 10…, а именно 6.3)
После этого сканер начинает работать правильно
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A serial port can be helpful, but some users reported being unable to open serial port error messages on their PCs. This can be a big problem, and in today’s article, we’ll show you how to fix this error.
The most common reasons why this happens are incorrect communication settings, wrong serial cables, software conflicts, and faulty wiring. No matter the cause, the options below will help you get it fixed.
How do I fix unable to open serial port?
1. Make sure that you have the necessary drivers
- Right-click the Start menu and select Device Manager.
- Expand the Universal Serial Bus controller category.
- Right-click on your driver and choose Update driver.
- Lastly, click on Search automatically for drivers.
2. Verify that the port isn’t open/disconnect the cable
Sometimes the Unable to open serial port message can appear if the port is already open. To fix this problem, users are suggesting disconnecting the cable from the other device and trying to connect again.
This is a simple workaround, but several users reported it worked for them, so feel free to try it out.
3. Stop the Windows Fax and Scan service
- Press Windows Key + R keyboard shortcut to open the Run dialog.
- Enter services.msc and press Enter or click OK.
- When the Services window opens, locate Windows Fax and Scan service and double-click it to open its properties (If this service isn’t available, try changing the settings of the Fax service).
- Set the Startup type to Manual and click the Stop button to stop the service. Now click Apply and OK to save changes.
4. Disable the serial port in Device Manager
- Press Windows Key + X and choose Device Manager from the list.
- When Device Manager opens, locate the serial port, right-click it, and choose Disable device from the menu.
- When the confirmation dialog appears, click Yes.
- Wait for a couple of moments, and then enable the serial port.
5. Try using a different cable
Sometimes, an unable to open serial port error can appear if your USB cable isn’t working. Be sure to check if your cable is connected correctly. In addition, check for any visible damage.
If your cable seems in order, try replacing it and check if the problem appears with a different cable.
6. Reinstall the serial port driver
- Open Device Manager.
- Locate your serial port, right-click it, and choose Uninstall device.
- Now click Uninstall to confirm.
- Once the device is uninstalled, restart your PC.
As we already mentioned, sometimes issues with your serial port can be caused by your drivers.
If you keep getting Unable to open serial port message, you might be able to fix the problem simply by reinstalling the serial port driver.
After your computer restarts, Windows should install the default driver, and the problem will be completely resolved.
7. Make sure that the system is up to date
- Open the Settings app and go to the Update & Security section.
- Now click the Check for updates button in the right pane.
- If any updates are available, they will be downloaded automatically in the background and installed as soon as you restart your PC.
Sometimes, an unable to open serial port message can appear if your system isn’t out of date.
An outdated system can lead to various compatibility issues, and the best way to avoid these issues is to update your system.
This process is relatively straightforward in Windows 10, and for the most part, Windows installs the updates on its own. Once your system is updated, check if the problem is still there.
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How to enable COM port in Windows 10?
- Click the Windows key, enter regedit and select the Registry Editor app.
- Navigate to the part below:
Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\USBSTOR
- On the right pane, double-click on Start.
- Change the Value data to 4 and click OK.
Getting the Unable to open serial port message can be a problem for many users that use the serial port frequently, but you should be able to fix this problem using one of our solutions.
Remember that we have not made these solutions in any particular order, so you should try what seems most appropriate for your situation.
Let us know which one worked for you in the comments area below.
Milan Stanojevic
Windows Toubleshooting Expert
Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.
Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.
1. в свойствах адаптера 1, все стандартно, ничего не настроить.
2. у автоадаптер.ру и покупал кабель, у меня лицензия, AVTOадаптер VAG 16.5.0.7 эта прога работает без проблем с ауди, а вот с газелью матерится. Программа для газели видит только com порты и вот тут трудности. я конечно попробую дрова и прогу по ссылке, в любом случае спасибо.
3. прога дает возможность выбрать 1 из 4 com портов, но проблема в том что подключенный адаптер в диспетчере устройств определяется как usb устройство, как следствие, прога не видит адаптер.
нет господа, не выходит. снес винду, отформатировал диск, заново поставил, делал все по инструкции, но к этому устройству дрова от vagcom3112rus не идут. все от имени админа, цифровые подписи отключил, никак, родной драйвер встал и та же песня, определилось как устройство usb.
как то так.
This article brings to light the three most effective solutions for the COM ports missing in the Device Manager problem.
COM ports facilitate the connection between a serial device and your computer. You can find the COM ports in the Device Manager as its crucial component. However, many users have reportedly found the COM ports missing in Device Manager.
Are you also among those users? If yes, you need not fret, as this article has the best possible solutions to the issue you are experiencing.
However, before fixing the Windows 11/Windows 10/Windows 7 COM ports missing in the Device Manager issue, let us understand the factors responsible for it. If you know why the problem may have occurred, solving it becomes as simple as ABC.
Hence, the following section shares the possible reasons COM ports are not showing in the Device Manager.
Why Are COM Ports Missing in Device Manager
The following factors may be responsible for the Windows 7/Windows 10/Windows 11 COM ports missing in the Device Manager issue.
- Outdated motherboard drivers
- Recent software changes
- Outdated COM port drivers
The above were some common reasons you may find COM ports missing in Device Manager. Let us look at the tried and tested fixes for this issue.
Fixes for COM Ports Missing in Device Manager (100% Working)
Below are the solutions you can try to get rid of the COM ports missing in Device Manager issues.
Fix 1: Enable the Option to Show Hidden Devices
Windows updates and other software changes can disable the option to view the port on your device, leading to the COM ports missing in the Device Manager issue. Thus, you can follow these steps to enable it.
Also Read: How to Enable or Disable USB Ports in Windows 10/8/7
Fix 2: Update Drivers (Recommended)
Outdated motherboard or COM port drivers are among the top reasons you find COM ports missing in Device Manager. The driver is a connecting bridge between your computer and peripheral devices, enabling them to communicate with each other. Out-of-date drivers result in many annoying PC problems and updating them solves a lot of these issues.
Hence, you can update the drivers on your computer to solve the problem. You can update drivers automatically in no time with a single click using expert software like Bit Driver Updater.
The Bit Driver Updater updates all outdated drivers on your computer automatically with one click of the mouse. Moreover, it offers many other advantages like scheduled scans for out-of-date drivers, driver backup and restoration, driver download speed acceleration, ignore option for the drivers you do not wish to scan, and a lot more.
You can download and install this wonderful software from the following link to try it.
Bit Driver Updater scans your computer for two to three seconds after its installation. Once the scan is done, a list appears on your screen showing all the outdated drivers present on your computer.
You can Update All the trouble-creating drivers automatically with one click on the button given below the list of drivers.
Bit Driver Updater also boasts options to update the motherboard or COM port drivers individually. However, updating all drivers is a better choice to ensure your PC performs smoothly without any errors.
Also Read: Asus USB BT500 Drivers Download and Update for Windows 10, 11
Fix 3: Try Manual COM Port Addition
If none of the above solutions happens to solve the problem, you can add the COM ports manually to fix the COM ports missing in the Device Manager issue. Here is the step-by-step way to do it.
Also Read: Fresco Logic USB Display Driver Download & Update for Windows
COM Ports Missing in Device Manager (Fixed)
This article brought to fore the top fixes for the Windows 11/Windows 10/Windows 7 COM port missing in the Device Manager issue. However, you need not try all these solutions. You can start with the first fix and keep moving to the next solution until the problem is resolved.
However, if you do not have much time, you can directly perform driver updates using Bit Driver Updater to solve the problem. In case of any confusion or questions about this article, please contact us in the comments section.
Проблема с последовательным портом
Проблема с последовательным портом |
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