No sound after updating Windows! Don’t be upset; follow the best fixes listed below & troubleshoot Realtek HD audio manager problems.
For Windows users, encountering audio issues is not new. After each Windows update, some or the other user faces audio-related issues. This leaves users with no sound; if you can relate to it and are looking for ways to fix the Realtek audio driver problem, you are right.
Quick Tip- When manually downloading the latest Realtek audio driver from the official website, ensure your operating system’s correct name and version is selected. Realtek high-definition audio comes preinstalled on Windows 11 and 10, but this doesn’t mean Realtek audio is not working issue cannot be encountered. If you are facing the issue, here are the best ways to fix sound and not working issues.
Common Realtek Audio Issues
- Missing Audio Manager Icon
- Conflicts with preinstalled Microsoft Drivers
- Windows 11, 10, no audio devices are installed
- The audio service is not responding
- No sound
Besides, there are other sound problems that Windows users face. This troubleshooting guide will cover all this and the best ways to fix these issues.
Download and Install Advanced Driver Updater.
Why is there a Realtek High Definition Audio on My PC?
The Realtek HD Definition Audio is the popular sound driver for Windows. It helps choose the audio configuration for the speaker system, and the software also allows adjusting the volume for individual speakers.
However, due to certain reasons, you may face issues with Realtek High Definition Audio.
6 Common Reasons That Cause Realtek Audio Problems
1. Outdated Realtek audio driver.
2. There is a conflict between installed Microsoft and Realtek audio drivers.
3. Audio service is either not running or responding.
4. Misconfigured audio settings.
5. Incorrect output device for audio is selected.
6. Disable audio service.
How to Fix Realtek Audio Issues in Windows 11, 10
Whether you face audio problem issues after installing the latest Windows update or uninstalling a driver, try these 8 ways to troubleshoot the issue.
Basic Troubleshooting
You should always check the device and cable connections before updating the drivers and trying other technical fixes.
- Check the output audio device whether working or not.
- Ensure the output device is receiving power.
- Correct output should be selected on Windows 11 and 10.
- Use the volume controls to ensure the sound is not muted.
- Disconnect and reconnect the output device, and also use the alternate port to ensure the connection is proper.
After following these steps, try the following methods if the audio is still not there.
1. Update Realtek High-Definition Audio on Windows 11 and 10
Common sound problems on Windows are outdated, corrupt, or missing drivers. To fix this issue, downloading and installing the latest driver is recommended. This can be done either manually or automatically.
To download and update the latest driver manually, visit the sound card manufacturer and look for the right driver download. Before this, you must collect information about the operating system’s version, your motherboard’s model, or the sound card. Once you have, only then can you download the correct driver.
Update Audio Drivers using Manufacturer website –
- Search for the audio driver’s manufacturer website on a browser. Click on it.
- Enter your device’s serial number.
- Click the ‘Detect’ button for automatic identification.
- Select your product manually from the list.
- Browse products for general information or resources.
- Download the audio driver on your computer.
Update Audio Drivers using Device Manager –
Another way to update drivers on your computer is to use the Device Manger.
- Open Device Manager.
- Right click on the device, in this case, audio device.
- Select ‘Update Driver’.
- Choose “ Search automatically for updated driver software”.
- Now follow the on-screen instructions to complete the update.
Suppose this sounds like too much work, or you don’t have the technical expertise to collect all this information. In that case, you can try Advanced Driver Updater, a third-party driver updating utility.
This tool lets you download and install compatible drivers without collecting system or device information. Not only this, but Advanced Driver Updaters also keep a backup of old drivers for security reasons. It is easier to use as you have to click Start Scan Now, wait for the scanning to finish, and update the driver.
Also Read: Advanced Driver Updater Review
Here are the detailed steps on how to use Advanced Driver Updater
1. Download and install Advanced Driver Updater
2. Run the professional tool and click Start Scan Now to perform the scanning for outdated Realtek sound drivers.
3. Wait for the scanning to finish.
4. After that, click the Update driver option and update the driver.
Note : If you are using a trial version of the product, you will have to update each driver by clicking the Update driver option. However, if you want to update all drivers in a go, you need to upgrade to the Pro version as it offers an Update All feature. Not only this, but the excellent driver updating utility also comes with a money-back guarantee.
Read more at the official website
5. After updating the driver, restart the system to apply changes.
Now try to play a video or song; the Realtek sound not working issues should not be fixed.
See This- How To Update And Download Realtek 802.11 N WLAN Adapter Driver- Windows 11, 10
Method 2. Disable Audio Enhancement
Changes made to Audio Enhancements might conflict with sound on Windows 11 and 10. Therefore, it is recommended to disable audio enhancement. To do so, follow the steps below:
1. Right-click the Volume icon present in System Tray.
2. Select Open Sound settings > Device properties > Additional device properties.
3. This will open a new window; click the Enhancements tab and uncheck the box next to Disable all enhancements > Apply > Ok
This should troubleshoot Realtek audio problems on your PC.
3. Enable/ Restart Windows Audio Service
Ensure Windows Audio service is enabled to fix high-definition audio devices not working. To do so, follow the steps below:
1. Press Windows + R to open the Run window
2. Type services.msc > Ok
3. Look for Windows Audio service > right-click > Properties
4. Click the down arrow next to Startup type and select Automatic > Start > Apply > Ok
Note: If the service is already running and set to Automatic, you need to restart it. To do so, look for Windows Audio service > right-click > Restart.
Now try to play the sound; this should fix Realtek audio speakers’ not working issues.
Also, Read- How To Update Realtek Bluetooth Driver – Windows 11,10
Method 4. Disable Microsoft UAA Bus Driver
Usually, when two high-definition audio drivers run on the system, a conflict occurs. Therefore, to fix the issues with Realtek audio speakers not working, we must disable Microsoft UAA Bus Driver. To do so, follow the steps below:
1. In the Windows search bar, type Device Manager
2. Look for System Devices > double click to expand it
3. Select Microsoft UAA Bus Driver for High Definition Audio.
Note: If it is not on the list, it is already disabled. This means you can skip this step and move to the next one.
4. If you see it > right-click > Disable device.
5. Restart the system to apply changes; now, try to play the sound. Realtek audio driver issues should be fixed.
Method 5. Use a Generic high-definition Audio Device Driver
You can fix Realtek audio driver issues by switching to a generic driver. To learn how to do that, follow the steps below:
1. In the Windows search bar, type Device Manager
2. Search for Audio inputs and outputs
3. Double-click to expand all the audio drivers
4. Right-click the Realtek audio device > select Update driver from the list
5. Next, select Browse my computer for driver software
6. After that, choose Let me pick from a list of available drivers on my computer
7. Select High Definition Audio driver from the list > Next > follow on-screen instructions.
This will load the default sound driver, and the problem with the Realtek audio driver will be solved.
Check This- How to Download Realtek Ethernet Controller Driver
Method 6. Change Default Sound Format
By altering the default sound format, you can fix high-definition audio devices not working. To do so, follow the steps below:
1. Right-click the sound icon present in the system tray.
2. Select Open Sound settings
3. In the new window that opens, click Device Properties.
4. Click the Additional device properties option
5. This will open a new pop-up window here; click the Advanced tab
6. Next, click the down arrow and select the following depending on the speaker configuration:
24bit/44100 Hz
24bit/192000Hz
7. Click Apply > Ok to save changes.
This should fix Realtek audio speakers not working problems. If this doesn’t work, let’s move to the next step.
Method 7. Reinstall Sound Driver
1. Type Device Manager in the Windows search bar
2. Look for audio inputs and outputs. Double-click to expand it.
3. Right-click the sound driver > select Uninstall device from the context menu
4. Once done, click the computer icon with lens (Scan for hardware changes)
5. Now, restart the system. Windows will automatically install the default driver.
This should fix the issue, and the speaker Realtek audio not working problem should be resolved.
Method 8. Select the Correct Output Device
When an incorrect output device is selected, you might face Realtek audio driver problems. We need to switch to the correct output device to fix it. To do so, follow the steps below:
1. Right-click the volume icon present in System Tray.
2. Select Open Sound settings from the context menu.
3. Set Speakers or Headphones as the output device
Now, check your system, the Realtek audio speakers are not working, and the problem should be resolved. If you still face the issue, try updating Windows. If you are using an older version, there are chances that you are facing the issue due to some bug. Updating Windows will help resolve it. Press Windows + I to open Windows Settings > Click Windows Update > Check for updates > Download & Install and restart the PC.
See Also-How to Fix Microsoft Teredo Tunneling Adapter Missing
Frequently Asked Questions
Q1. How do I fix Realtek’s no sound?
To fix Realtek’s no sound issue, set the speakers as default. To do so, follow these steps:
1. Press Windows + R and open the Run window.
2. Type mmsys.cpl > press enter.
3. Click the Playback tab > right-click Speakers > Set as Default Device > Apply > Ok.
4. Exit the Sound Settings window and reboot the PC.
Now check you should not face an audio issue.
If this doesn’t help, automatically update the Realtek Audio driver using Advanced Driver Updater.
Q2. How do I repair and fix Realtek audio driver Windows 10?
To repair and fix Realtek Audio Driver try the following fixes:
1. Check cables, volume, speaker, and headphone connections
2. Update Realtek High-Definition Audio.
3. Disable Audio Enhancement.
4. Enable/Restart Windows Audio Service.
5. Disable Microsoft UAA Bus Driver.
6. Use a Generic High-Definition Audio Device Driver.
7. Change Default Sound Format.
8. Reinstall Sound Driver.
9. Select Correct Output Device.
10. Run the Audio Troubleshooter.
Q3. How do I get my sound back on Windows 10?
Use a generic driver to get the sound back and fix Realtek audio driver issues.
1. Right-click the Windows Start icon,> select Device Manager
2. Go to Audio inputs and outputs> double-click on it.
3. Right-click the Realtek audio device > select Update driver from the list
5. Choose the second option, “Browse my computer for driver software.”
6. Select, “Let me pick from a list of available drivers on my computer.”
7. Select High Definition Audio driver from the list > and follow on-screen instructions.
Q4. Why is there no sound on my Windows 10?
There are chances that the audio device is muted, has been disabled, or the driver is outdated. To fix the problem, unmute the audio device, enable it and update the driver through Device Manager or Advanced Driver Updater.
Q5. How do I fix a corrupted Realtek driver?
The easiest way to fix a corrupted Realtek driver is to reinstall and update the driver. You can do it manually through Device Manager or use Advanced Driver Updater, a driver updating tool, to update corrupt and problematic drivers.
Q6. How do I fix my Realtek audio?
To fix issues with Realtek audio, you can try the following techniques:
1. Update Realtek driver
2. Disable Audio-Enhancement
3. Restart Windows Audio Service
4. Disable Microsoft UAA Bus Driver
5. Modify Default Sound Format
Fix – Realtek Audio Driver Problems
You can quickly troubleshoot Realtek audio problems on your system using these fixes. Alongside these fixes, we suggest checking whether the speakers are correctly connected. Also, ensure that the speaker is not muted. This will help resolve Realtek speakers not working.
We hope using these steps, you can fix the problem with sound. To keep drivers updated and avoid facing such issues in the future, use Advanced Driver Updater, the best driver updater to update outdated drivers in a go. We’d love to hear from you; please share your feedback in the comments section. If you have any product-related queries, contact the support team.
Recommended :
12 Best (Free & Paid) Driver Updater Software To Fix Driver Issues on Windows
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How To Download & Update Realtek Audio Driver on Windows 11/10
Quick Tips
- It’s best to install the Realtek driver using the OEM driver setup.
- If you can’t hear anything, chances are that the Realtek Audio Universal Service is not running.
- Ensure to enable the playback device if you don’t have any other speaker on your laptop or PC.
Fix 1: Check for Realtek HD Audio Manager in Apps
Step 1: Open Windows Settings (Win + I) and navigate to Apps > Installed Apps.
Step 2: In the search bar, type Realtek. If the Realtek app is installed, it will show up. If it doesn’t, download and install it again.
It is available on Intel’s website and Dell.
Fix 2: Add Realtek HD Audio to Windows Startup
If you have the Realtek HD audio driver installed on your PC, it also registers the Realtek Audio Universal Service.
Step 1: Type services.msc in the Run prompt (Win + R) and press Enter.
Step 2: In the Services Snap-in, locate and double-click the Realtek Audio Universal Service and open its Properties.
Step 3: Select Automatic from the drop-down next to Startup type. Click on OK to save the changes.
Next time you restart the PC, the Realtek services and app launch will automatically be ensured.
Fix 3: Enable Realtek Audio for Playback Devices
Windows sometimes disable devices for no reason, or if you have been experimenting and have accidentally disabled the speaker, then you need to enable it.
Step 1: Open the Control Panel by typing control in the Run prompt (Win + R) and pressing Enter.
Step 2: Locate and click the sound icon to open the Sound settings.
Step 3: Find the Realtek speaker, right-click, and click on Enable. Now, play an audio file to check if you can hear it.
Fix 4: Troubleshoot Audio Driver Issues
Windows 11 packs a bunch of troubleshooters that diagnose and automatically fix some of the common issues on a computer. Here’s how to run an audio-specific troubleshooter to detect and fix the issue:
Step 1: Open the Get Help app on Windows by searching it on the Windows Start menu.
Step 2: Type Audio troubleshooter in the search box and press enter.
Step 3: You should see a Welcome to Windows audio or sound troubleshooter message and a confirmation prompt. Here, you give your consent to proceed with the diagnostics and try automated steps to fix the problem.
Step 3: Click on Yes, and the audio troubleshooter will run. It will diagnose and apply fixes for your computer’s audio problem.
Fix 5: Uninstall Buggy Realtek HD Audio Driver
A corrupt or buggy driver can make the device visible in the system, but it may not work as expected. Device Manager can help you uninstall the device and then add it again. The best part is that you have the option to delete the driver along with the uninstallation.
Step 1: Right-click on the Start button, and from the menu that opens, select Device Manager.
Step 2: When the Device Manager window opens, expand the Sound, video, and game controllers section.
Step 4: Right-click on the Realtek High Definition Audio and select Uninstall.
Step 3: Check the Delete the driver for this software option and tap on OK to proceed with the uninstallation.
Ensure to restart the PC for the final cleanup. Once done, you can install the driver again. This will ensure that all corrupted existing drivers are fixed.
Fix 6: Create Realtek HD Audio Driver Shortcut
To ensure the Realtek HD Audio Manager works, you can create a shortcut of the app’s display icon on the desktop of your Windows computer.
Step 1: Press the Windows + E keys to launch File Explorer and navigate to this location:
C:\Program Files\Realtek\Audio\HDAStep 2: Right-click RAVCpl64, click on Send to, and select Desktop (create shortcut).
Step 3: Go to the desktop and double-click the shortcut to launch it if it is not running in the background.
FAQs
Why Is Realtek Not Showing Up in Device Manager?
One of the primary reasons for it to be missing is disabled status. You need to go to the Sound section of the Device Manager, and if the Realtek device is disabled, enable it.
What Is an Alternative for Realtek HD Audio Manager?
If your PC only supports Realtek devices, you don’t have an option. However, if your configuration supports Dolby, it is an excellent alternative to Realtek Audio HD Manager. It features automatic audio control and enhances the overall quality.
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No sound after upgrading to Windows 10? It’s probably a driver problem. Your audio driver is probably missing or out of date (and therefore incompatible with Windows 10).
So it’s usually a pretty quick fix. Most of the time, you just need to update your audio driver. Here’s how…
STEP 1 – Confirm it’s a driver problem
STEP 2 – Update your audio drivers
TIP: Tired of driver problems? Scroll down to learn how you can eliminate them altogether.
STEP 1 – Confirm it’s a driver problem
To confirm if your PC sound problem is caused by driver issue, you need to check for the driver status in Device Manager:
- Open Rub box
On your keyboard, press the Windows logo key and R at the same time to invoke a Run box.
- Open Device Manager
Type devmgmt.msc and click OK. This will start the Windows 10 Device Manager.
- Check if Realtek High Definition Audio device is having problems
In Device Manager, expand Sound, video and game controllers. Under this category, you’ll see Realtek High Definition Audio. If there’s a yellow mark next to the device name (usually an exclamation or a question mark), there’s problem with the driver, and you need to update it. E.g.:
STEP 2 – Update your audio drivers
There are three ways you can update your audio drivers:
Method 1 – via Device Manager – You can uninstall the driver from Device Manager, then allow Windows to reinstall the driver automatically. This could be easy to follow with the step-by-step guide below.
OR
Method 2 – Manually – You’ll need some computer skills and patience to update your drivers this way, because you need to find exactly the right the driver online, download it and install it step by step.
OR
Method 3 – Automatically (Recommended) – This is the quickest and easiest option. It’s all done with just a couple of mouse clicks – easy even if you’re a computer newbie.
Method 1 – Uninstall then reinstall the driver via Device Manager
To fix the Realtek high definition audio driver issue, you can uninstall the driver first then allow Windows to reinstall it.
To do so, follow these steps:
1) On your keyboard, press the Windows logo key and R at the same time to invoke a Run command.
2) Type devmgmt.msc and click OK. This will start the Windows 10 Device Manager.
3) In Device Manager, expand Sound, video and game controllers. Right-click on Realtek High Definition Audio (in some Windows versions, this could be Realtek Audio) and select Uninstall.
4) Once you get the prompt to ask you to confirm the uninstall, click Uninstall. If you see a checkbox “Delete the driver software for this device”, select it then click Uninstall.
5) Restart your computer and check too see if the Realtek audio driver problem is resolved.
Method 2 – Download and install the driver manually
You can download Realtek audio drivers from Realtek. To get them, you need to go to the Realtek website, find the drivers corresponding with the sound card model and your specific flavor of Windows 10 (32 or 64 bit) and download the driver manually.
Once you’ve downloaded the correct drivers for your system, double-click on the downloaded file and follow the on-screen instructions to install the driver.
Method 3 – Automatically update Realtek audio drivers
If you don’t have the time, patience or computer skills to update the Realtek driver manually, you can do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing.
You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks (and you get full support and a 30-day money back guarantee):
1) Download and install Driver Easy.
2) Run Driver Easy and click Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
3) Click the Update button next to the Realtek driver to automatically download and install the correct version of this driver (you can do this with the FREE version).
Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
Realtek Audio Driver
Tired of driver problems?
Windows is a very old technology. Sure, Windows 10 is relatively new, but it’s still just the latest iteration of a decades-old operating system, designed for a bygone era (pre-internet).
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Also because everything’s installed and saved locally, it doesn’t take long before you run out of disk space, and your disk gets fragmented, which makes everything even slower and more unstable.
For most people, the simplest way to solve Windows problems is to ditch Windows altogether, and switch to a faster, more reliable, more secure, easier to use and cheaper operating system…
Google ChromeOS.
ChromeOS feels much like Windows, but instead of installing heaps of programs to email, chat, browse the internet, write documents, do school presentations, create spreadsheets, and whatever else you normally do on a computer, you use web apps. You don’t need to install anything at all.
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Hopefully you find this article helpful. If you have any questions, ideas or suggestion, feel free to leave a comment below.
Realtek High Definition Audio Issue is a common issue that several Windows 10 users face now and then. This trouble arises primarily when you are playing Audio on your System. In general, the no sound bug appears due to a corrupt or incompatible device driver.
Hence, the first thing you need to do is to update any obsolete/ outdated drivers that exist inside your System. A yellow exclamation mark next to any driver indicates that it has become corrupt. Here, in this article, we will discuss some easy tips to solve this issue on Windows 10. They are- update sound drivers, run troubleshooter, and modify speaker properties. Let’s explore them in detail-
Note: If you experience a similar issue on your HP computer, read this article to solve the problem.
Here, we explain three different ways to encounter this Realtek High Definition Audio Issue on Windows 10 PC. They are-
1. Update obsolete Sound driver
Most of the time, a malfunctioning Audio driver is the root cause behind Realtek’s High Definition Audio Issue. Hence, before proceeding any further, you should first check the running status of the installed Audio driver. Here are the steps-
- Press Win & R altogether, to invoke Run dialog.
- In the void box, type
devmgmt.mscthen hit Enter to open Device Manager. - On the next window, expand the Sound, video, and game controllers driver.
Note: If you see any yellow exclamation mark next to the device driver, it indicates the problem lies in that particular section. Therefore, you should update the same.
If you follow the above steps and found a yellow warning message along with the Realtek High Definition Audio driver, you should update this too.
- Make a right-click on it and select Update Driver on the context menu.
- Succeeding after, select Search automatically for updated driver software followed by Next.
- Now go through onscreen instructions to complete the whole process.
Once finished, Reboot your system so that changes made so far come into effect. After the restart, try playing audio on your device and see whether it works or not. We hope it does, however in case it doesn’t, move forward to the next fix.
2. Use the Windows Troubleshooter Tool
Windows Troubleshooter is yet another in-built diagnostic tool that can solve many hitches on your system. In case, you don’t know how to proceed, here are the steps-
- At first, open Control Panel then click Troubleshooting on the current window.
Note: Select large icons in view by category using the top-right drop-down menu.
- Again under Hardware and sound item, select Troubleshoot audio recording.
- If a new window pops up, click Next to start this process.
This will detect the problem in sound automatically and repair the same if possible. In case, the issue still persists, changing speaker properties might solve this bug.
3. Change in Speakers Properties
If you continue struggling with no sound issue even after updating the driver, you should configure the Audio services. You can adjust settings inside the properties section by following these steps –
- Press Win logo & S shortcut keys together to launch Cortana, type Sound followed by the Enter key.
- Under the Playback tab, click Speakers (connected at present), and then the properties button.
- On the succeeding window, tap the Advanced tab and select a bit rate 24bit/44100 Hz or 24bit/192000Hz (as per your speaker’s configuration) using the drop-down menu.
- At last, hit Apply next OK to confirm the changes.
After the task is over, Reboot your system, this will make the necessary changes.
Note: While trying the above fixes, make sure that you don’t mute the High Definition Audio device accidentally on your Windows 10 machine.
Wrapping…
I hope, this article helps you to fix the Realtek Audio High Definition issue on Windows 10 while playing audio. If you have any queries related to this post, do ask us in the below comment section.
Многие пользователи, обновившиеся до Windows 10 или же после чистой установки ОС столкнулись с самыми разными проблемами работы звука в системе — у кого-то просто пропал звук на ноутбуке или компьютере, у других — перестал работать звук через выход на наушники на передней панели ПК, еще одна распространенная ситуация — звук сам по себе делается тише со временем.
В этой инструкции по шагам описаны возможные способы исправить наиболее распространенные проблемы, когда воспроизведение аудио работает неправильно или просто пропал звук в Windows 10 после обновления или установки, а также просто в процессе работы без видимых причин. См. также: что делать, если звук Windows 10 хрипит, шипит, трещит или очень тихий, Нет звука по HDMI, Служба аудио не запущена.
Не работает звук Windows 10 после обновления до новой версии
Если у вас пропал звук после установки новой версии Windows 10 (например, обновления до 1809 October 2018 Update), для начала попробуйте следующие два метода исправления ситуации.
- Зайдите в диспетчер устройств (можно через меню, которое открывается по правому клику на кнопке Пуск).
- Раскройте раздел «Системные устройства» и посмотрите, есть ли там устройства с буквами SST (Smart Sound Technology) в названии. Если есть, нажмите по такому устройству правой кнопкой мыши и выберите «Обновить драйвер».
- Далее выберите «Выполнить поиск драйверов на этом компьютере» — «Выбрать драйвер из списка доступных драйверов на компьютере».
- Если в списке есть другие совместимые драйверы, например, «Устройство с поддержкой High Definition Audio», выберите его, нажмите «Далее» и установите.
- Учитывайте, что в списке системных устройств может быть более одного устройства SST, выполните шаги для всех.
И ещё один способ, более сложный, но также способный помочь в ситуации.
- Запустите командную строку от имени администратора (можно использовать поиск на панели задач). И в командной строке введите команду
- pnputil /enum-drivers
- В списке, который выдаст команда, найдите (при наличии) пункт, для которого исходное имя — intcaudiobus.inf и запомните его опубликованное имя (oemNNN.inf).
- Введите команду pnputil /delete-driver oemNNN.inf /uninstall для удаления этого драйвера.
- Зайдите в диспетчер устройств и в меню выберите Действие — Обновить конфигурацию оборудования.
Прежде чем приступать к шагам, описываемым далее, попробуйте запустить автоматическое исправление проблем со звуком Windows 10, кликнув правой кнопкой мыши по значку динамика и выбрав пункт «Устранение неполадок со звуком». Не факт, что сработает, но, если не пробовали — стоит попробовать. Дополнительно: Не работает звук по HDMI в Windows — как исправить, Ошибки «Выходное аудио устройство не установлено» и «Наушники или динамики не подключены».
Примечание: если звук пропал после простой установки обновлений в Windows 10, то попробуйте зайти в диспетчер устройств (через правый клик по пуску), выбрать в звуковых устройствах вашу звуковую плату, кликнуть по ней правой кнопкой мыши, а затем — на вкладке «Драйвер» нажать «Откатить». В дальнейшем вы можете отключить автоматическое обновление драйверов для звуковой платы, чтобы проблема не возникала.
Пропал звук в Windows 10 после обновления или установки системы
Самый распространенный вариант проблемы — на компьютере или ноутбук просто пропадает звук. При этом, как правило (сначала рассмотрим этот вариант), значок динамика на панели задач в порядке, в диспетчере устройств Windows 10 для звуковой платы написано «Устройство работает нормально», а драйвер не нуждается в обновлении.
Правда, в то же самое время обычно (но не всегда) в данном случае звуковая плата в диспетчере устройств называется «Устройство с поддержкой High Definition Audio» (а это верный признак отсутствия установленных драйверов на нее). Обычно это случается для звуковых чипов Conexant SmartAudio HD, Realtek, VIA HD Audio, ноутбуков Sony и Asus.
Устанавливаем драйвера на звук в Windows 10
Что делать в этой ситуации, чтобы исправить проблему? Почти всегда работающий способ состоит из следующих простых шагов:
- Ввести в поисковике Модель_вашего_ноутбука support, или Модель_вашей_материнской_платы support. Не рекомендую при возникновении проблем, о которых идет речь в этой инструкции, начинать поиск драйверов, например, с сайта Realtek, прежде всего посмотрите на сайте производителя не чипа, но всего устройства.
- В разделе поддержки найти драйверы аудио для загрузки. Если они будут для Windows 7 или 8, а не для Windows 10 — это нормально. Главное, чтобы не отличалась разрядность (x64 или x86 должно соответствовать разрядности системы, установленной в настоящий момент, см. Как узнать разрядность Windows 10)
- Установить эти драйверы.
Казалось бы, просто, но многие пишут о том, что уже так делали, но ничего не происходит и не меняется. Как правило, это происходит из-за того, что несмотря на то, что установщик драйверов проводит вас по всем шагам, фактически драйвер на устройство не устанавливается (легко проверить, посмотрев свойства драйвера в диспетчере устройств). Причем, установщики некоторых производителей не сообщают об ошибке.
Есть следующие способы решения этой проблемы:
- Запуск установщика в режиме совместимости с предыдущей версией Windows. Помогает чаще всего. Например, для установки Conexant SmartAudio и Via HD Audio на ноутбуках обычно срабатывает этот вариант (режим совместимости с Windows 7). См. Режим совместимости программ Windows 10.
- Предварительно удалить звуковую плату (из раздела «Звуковые, игровые и видеоустройства») и все устройства из раздела «аудиовходы и аудиовыходы» через диспетчер устройств (правый клик по устройству — удалить), по возможности (если есть такая отметка), вместе с драйверами. И сразу после удаления запустить установщик (в том числе и через режим совместимости). Если драйвер все так же не установится, то в диспетчере устройств выбрать «Действие» — «Обновить конфигурацию оборудования». Часто срабатывает на Realtek, но не всегда.
- Если после этого установился старый драйвер, то кликнуть правой кнопкой мыши по звуковой плате, выбрать «Обновить драйвер» — «Выполнить поиск драйверов на этом компьютере» и посмотреть, появились ли в списке уже установленных драйверов новые (кроме Устройство с поддержкой High Definition Audio) совместимые драйвера для вашей звуковой платы. А если знаете ее название, то можно посмотреть и среди несовместимых.
Даже если вы не смогли найти официальных драйверов, все равно попробуйте вариант с удалением звуковой платы в диспетчере устройств с последующим обновлением конфигурации оборудования (пункт 2 выше).
Звук или микрофон перестал работать на ноутбуке Asus (может подойти и для других)
Отдельно отмечу способ решения для ноутбуков Asus со звуковым чипом Via Audio, именно на них чаще всего возникают проблемы с воспроизведением, а также подключением микрофона в Windows 10. Путь решения:
- Зайти в диспетчер устройств (через правый клик по пуску), открыть пункт «Аудиовходы и аудиовыходы»
- Через правый клик по каждому пункту в разделе, удалить его, если есть предложение удалить и драйвер, сделайте это тоже.
- Зайдите в раздел «Звуковые, игровые и видеоустройства», удалите их тем же образом (кроме HDMI-устройств).
- Загрузите драйвер Via Audio от Asus, с официального сайта под вашу модель, для Windows 8.1 или 7.
- Запустите установщик драйвера в режиме совместимости с Windows 8.1 или 7, желательно от имени Администратора.
Отмечу, почему я указываю на более старую версию драйвера: замечено, что работоспособным в большинстве случаев оказывается VIA 6.0.11.200, а не более новые драйвера.
Устройства воспроизведения и их дополнительные параметры
Некоторые начинающие пользователи забывают проверить параметры устройств воспроизведения звука в Windows 10, а это лучше сделать. Как именно:
- Кликните правой кнопкой мыши по значку динамика в области уведомлений справа внизу, выберите пункт контекстного меню «Устройства воспроизведения». В Windows 10 1903 путь будет иным: правый клик по значку динамика — Открыть параметры звука — Панель управления звуком в разделе «Сопутствующие параметры», а в Windows 10 1809 и 1803: правый клик по значку динамика — «Звуки», а затем вкладка «Воспроизведение».
- Убедитесь, что установлено правильное устройство воспроизведения по умолчанию. Если нет, кликните по нужному правой кнопкой мыши и выберите пункт «Использовать по умолчанию».
- Если динамики или наушники, как и требуется, являются устройством по умолчанию, кликните по ним правой кнопкой мыши и выберите пункт «Свойства», а затем перейдите на вкладку «Дополнительные возможности».
- Отметьте пункт «Отключить все эффекты».
После выполнения указанных настроек, проверьте, заработал ли звук.
Звук стал тихим, хрипит или автоматически снижается громкость
Если несмотря на то, что звук воспроизводится, с ним есть какие-то проблемы: он хрипит, слишком тихий (причем громкость может меняться сама), попробуйте следующие варианты решения проблемы.
- Зайдите в устройства воспроизведения, кликнув правой кнопкой мыши по значку динамика.
- Кликните правой кнопкой мыши по устройству, со звуком с которого возникает проблема, выберите «Свойства».
- На вкладке «Дополнительные возможности» отметьте «Отключить все эффекты». Примените настройки. Вы вернетесь к списку устройств воспроизведения.
- Откройте вкладку «Связь» и уберите уменьшение громкости или отключение звука при связи, установите «Действие не требуется».
Примените сделанные настройки и проверьте, была ли решена проблема. Если нет, есть еще один вариант: попробуйте через диспетчер устройств выбрать вашу звуковую плату — свойства — обновить драйвер и установить не «родной» драйвер звуковой платы (показать список установленных драйверов), а один из совместимых, которые Windows 10 может предложить сама. В данной ситуации иногда случается, что на «не родных» драйверах проблема не проявляется.
Дополнительно: проверьте, включена ли служба Windows Audio (нажмите Win+R, введите services.msc и найдите службу, убедитесь, что служба выполняется и тип запуска для нее установлен в «Автоматически».
В заключение
Если ничто из описанного так и не помогло, рекомендую также попробовать использовать какой-нибудь популярный драйвер-пак, а предварительно проверить, а работоспособны ли сами устройства — наушники, колонки, микрофон: случается и так, что проблема со звуком не в Windows 10, а в них самих.