Microsoft Store doesn’t open
Applies ToWindows 11 Windows 10 Microsoft Store
If you’re having trouble launching Microsoft Store, here are some things to try:
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Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.
Note: A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.
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Make sure Windows has the latest update.
Check for Windows Updates
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Check your time and location settings.
Check for Language/Region
See also
I can’t find or install an app from Microsoft Store
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Contact Support
For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.
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The Microsoft Store is a vital component of Windows 10, giving users access to various apps, games, and software. However, there are times when the Microsoft Store may not function properly, leading to issues like not opening, crashing, or displaying errors. If you’re facing this problem, you’re not alone.
This Fortect guide will cover multiple troubleshooting methods to help you resolve the “Microsoft Store “not working” issue in Windows” s 10.
Common Causes of Microsoft Store Issues
Before diving into solutions, it’s essential to understand the potential causes behind this issue:
- Corrupted Cache: The Store’s cache corrupted, preventing the app from functioning correctly.
- Date and Time Mismatch: Incorrect system time or date can disrupt the connection with Microsoft’s server’s end.
- Windows. Older versions of Windows 10 might have bugs that affect the Microsoft Store.
- Network Issues: Connectivity problems can prevent the Store from accessing the internet.
- Corrupted Files: System file corruption can also hinder the Store’s ability Store’stion.
8 Ways to Fix Microsoft Store Not Working in Windows 10
Check Your Internet Connection
A poor or unstable internet connection is one of the most common causes of Microsoft Store issues.
- Open Settings by pressing Windows + I.
- Go to Network & Internet and check your connection status.
- If you’re on Wi-Fi, switching to a wired connection or resetting your router.
Adjust Date and Time Settings
An incorrect date or time can prevent the Microsoft Store from syncing with its servers.
- Open Settings and go to Time & Language > Date & Time.
- Toggle on Set time automatically and Set time zone automatically.
- Restart your computer and check if the Store is now working.
Clear Microsoft Store Cache
Clearing the cache can help remove any temporary files that are causing issues.
- Press Windows + R to open the Run dialog.
- Type wsreset.exe and press Enter.
- A command prompt will appear briefly, and the Microsoft Store will restart automatically after clearing the cache.
Run the Windows Store Apps, Troubleshooter
Windows 10 has a built-in troubleshooter that can help identify and fix problems related to Microsoft Store apps.
- Open Settings and go to Update & Security > Troubleshoot.
- Scroll down to find Windows Store Apps, then click on Run the troubleshooter.
- Follow the on-screen instructions to diagnose and fix the issue.
Update Windows 10
You need to check for available Windows updates. An outdated version of Windows might be causing compatibility issues with the Microsoft Store. Updating to the latest version can resolve these problems.
- Open Settings and go to Update & Security > Windows Update.
- Click on Check for updates.
- If any updates are available, download and install them, then restart your PC.
Reinstall Microsoft Store
If none of the above steps work, reinstalling the Microsoft Store may resolve the issue.
- Open PowerShell as an administrator (press Windows + X and select Windows PowerShell (Admin)).
- Run the following command to remove the Microsoft Store:
Get-AppxPackage *Microsoft.WindowsStore* | Remove-AppxPackage
Once removed, reinstall it by running this command:
Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
Reset Microsoft Store
Resetting the Microsoft Store will restore it to default settings without uninstalling it.
- Open Settings and go to Apps > Apps & Features.
- Please scroll down to find the Microsoft Store and click on it.
- Select Advanced options and then click Reset.
- Confirm the Reset and restart your PC.
Use Fortect to Fix System Files
If you suspect that corrupted system files or crashed programs are causing the Microsoft Store to malfunction, using a third-party tool like Fortect can help. Fortect scans your PC for corrupted or missing files and replaces them automatically.
- Download and install Fortect.
- Run a full system scan to detect any issues.
- Once the scan is complete, follow the prompts to repair your system files.
- Restart your PC and check if the Microsoft Store is now functional.
Download and install Fortect now.
Final Thoughts
The Microsoft Store not working in Windows 10 can be frustrating, but by following these troubleshooting steps, you should be able to resolve the issue quickly. From adjusting your date and time settings to clearing the cache or reinstalling the Store, there are several ways to fix this common problem.
The Microsoft Store is a vital hub for downloading apps, games, and software on Windows 10. However, when it stops working, it can be frustrating. In this short guide, we’ll explore the common reasons why the Microsoft Store may not be functioning correctly on your Windows 10 computer and provide you with quick and effective solutions to get it up and running again.
Table of Contents
In this section, you will come to know about the reasons that trigger Microsoft Store not opening Windows 10 issue. Analyze them deeply so that you might get an idea about which troubleshooting method you must follow accordingly.
- Internet connectivity issues.
- Outdated Windows OS.
- Incorrect date and time settings.
- Corrupt Microsoft Store cache and components.
- Antivirus and Firewall interference.
- Proxy/VPN interference.
- Malware or virus attack.
- Problematic apps on PC.
- Glitches in a user profile.
- Not enough space for a computer.
This section comprises a collection of troubleshooting ideas to fix Microsoft Store not opening Windows 10 issue. Follow them as instructed to attain perfect results.
Always create a System restore point to restore your computer if something goes wrong during the process.
Method 1: Basic Troubleshooting Steps
1. To fix any temporary glitches in your computer, restart your PC.
2. You must have an adequate internet connection to download any apps from Microsoft Store.
3. Disable all the security software and VPN services from your computer.
4. Update all the drivers available on your PC.
5. Ensure that the Date and time settings are correct and synced on your PC.
6. Make sure your PC has adequate space to install games or apps on your computer.
Method 2: Sign In Again
1. Hit the Windows key and type Microsoft Store. Then, click on Open.
2. Click on your profile icon and then select the Sign out option.
3. Now, click on Sign in as shown.
4. Select your Microsoft account and click on the Continue button.
5. Type the login credentials and sign in back to your Microsoft account.
Also Read: Fix Can’t Download from Microsoft Store
Method 3: Restart Microsoft Store Processes
If there are no login issues in your Microsoft account, but still facing Microsoft Store not loading issue, then you must try restarting Microsoft Store processes as instructed below.
1. Press and hold Ctrl + Shift + Esc keys together to open the Task Manager window.
2. Now, in the Processes tab, click on Microsoft Store followed by the End task button.
3. Reopen Microsoft Store and check if Microsoft Store not opening Windows 10 is resolved or not.
Method 4: Close Incompatible Background Processes
Few background processes in your Windows 10 computer might interfere with Windows Store processes. Try closing all the background processes before opening Windows Store and then you will not face Microsoft Store not working Windows 10 issue. To do so, follow our guide on How to End Task in Windows 10.
Method 5: Sync Date & Time Settings
Incorrect date and time settings in your computer will not cooperate with the installation process of Microsoft applications and programs. Always sync the date, region, and time settings to fix any incompatibility issues contributing to Microsoft Store not opening in Windows 10 problem. Follow as instructed below.
1. Press and hold Windows + I keys together to open Windows Settings.
2. Now, click on Time & Language.
3. In the Date & Time tab, make sure to Set the time automatically and Set the time zone automatically options are toggled on. Then, click on Sync now
Method 6: Run Windows Store Apps Troubleshooter
Luckily, Windows has an inbuilt troubleshooting tool to identify and resolve any issues in Microsoft Store. Follow the below-mentioned steps to run the Windows Store Apps troubleshooter.
1. Hit the Windows key and type Troubleshoot settings, then click on Open.
2. Click on Troubleshoot option from the left pane.
3. Select Windows Store Apps and click on Run the troubleshooter.
4. If there are any problems identified after the troubleshooting process, click on Apply this fix.
5. Finally, follow as instructed in successive prompts and reboot your PC.
Method 7: Delete Windows Store Cache
Removing the Microsoft Store cache will fix Microsoft Store not opening Windows 10. Deleting the Windows Store cache is simply possible by a Run command.
1. Press and hold Windows + R keys together to open the Run dialog box.
2. Now, type wsreset.exe and hit Enter key.
Ensure you have fixed Microsoft Store not working Windows 10 issue.
Method 8: Install App Updates
To fix Microsoft Store not opening in Windows 10 issue, ensure your PC has up-to-date apps in Microsoft Store that are updated to its latest version. Already if there is a bundle of updates pending in action, you cannot proceed with new installations. So, install all the pending updates as instructed below.
1. Launch Microsoft Store from Windows Search.
2. Then, click on the Library icon at the bottom left corner of the Microsoft Store window.
3. Click on the Get updates button.
4. Click on the Update all button.
5. Wait for the updates to be downloaded to your Windows 10 PC and make sure you get Your apps and games are up to date prompt.
Check if you have fixed the Microsoft Store won’t install apps issue.
Method 9: Update Windows
The presence of bugs and faulty patches in your computer will lead to Microsoft Store not opening Windows 10 issue. All these problems can be fixed by installing a Windows update. Hence, make sure whether you are using the updated version of the Windows Operating System and if any updates are pending in action, follow the steps as instructed in our guide How to Download and Install Windows 10 Latest Update
After updating your Windows Operating System, check if you have fixed Microsoft Store not loading issue.
Method 10: Disable Proxy & VPN
Sometimes, inappropriate network connectivity problems in your Windows 10 PC will cause Microsoft Store not working Windows 10 issue. If you are a VPN or proxy server user, read our How to Disable VPN and Proxy on Windows 10 and implement the steps as instructed in the article.
After disabling the VPN client and proxy servers, check if you have fixed Microsoft Store not opening Windows 10 issue. Again, if the issue annoys you, connect to a mobile hotspot and check if it recurs again.
Method 11: Switch to Google DNS Address
Several users have reported that switching to Google DNS addresses may help you fix Microsoft Store not opening in Windows 10 issue. When you cannot download any programs on your Windows 10 computer, follow our guide to change the DNS address. This will help you fix all DNS (Domain Name System) problems so you can launch Microsoft Store without any errors and prompts.
Method 12: Restart Windows Update services
Many users have suggested that Microsoft Store not working Windows 10 issue will be fixed by restarting the Windows Update Services. The below-listed instructions will help you do the task without any trouble.
1. Launch the Run dialog box by pressing Windows + R keys simultaneously.
2. Type services.msc as follows and hit Enter key to open Services window.
3. Now, scroll down the screen and right-click on Windows Update.
Note: If the current status is not Running, you can skip the below step.
4. Here, click on Stop if the current status displays Running.
5. You will receive a prompt, Windows is attempting to stop the following service on the Local Computer… Wait for the prompt to be completed. It will take around 3 to 5 seconds.
6. Now, press the Windows + E keys together to open File Explorer and navigate to the given path.
C:\Windows\SoftwareDistribution\DataStore
7. Now, select all the files and folders and click on the Delete option.
8. Navigate to the given path and Delete all the files as you did earlier.
C:\Windows\SoftwareDistribution\Download
9. Now, go back to the Services window and right-click on the Windows Update.
10. Here, select the Start option.
11. Wait and close the below prompt.
12. Finally, check if Microsoft Store not loading issue is resolved on your computer.
Method 13: Reset Windows Update Components
When your Windows 10 PC is stuck with any Windows update agent-related issues, you cannot launch Microsoft Store that easily. If your computer has any corrupt or incomplete Windows update components, you will face Microsoft Store not loading issue. You are advised to follow our guide on How to Reset Windows Update Components on Windows 10. At the end of the process, your computer will restart some common mandatory Windows services like BITS, MSI Installer, Cryptographic, and Windows Update Services.
Note: In addition, you can use an automated repair tool to fix Microsoft Store not opening in Windows 10 problem.
Method 14: Tweak Registry Keys
Still, if you are facing Microsoft Store not working Windows 10 even after trying all these methods, it’s time to tweak some registry keys in the Registry editor. When you enable a feature Replace all child object permission entries with inheritable permission entries from this object in your Registry editor, all the permissions of the parent folder will be transferred to all of its subfolders.
1. Hit the Windows key and type Registry editor and click on Run as administrator.
2. Now, in the Registry Editor, navigate to the following path.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\NetworkList\Profiles
3. Right-click on the Profiles folder and click on Permissions…
4. Then, in the Permissions for Profiles window, click on the Advanced button as shown.
5. In the next window, check to Replace all child object permission entries with inheritable permission entries from this object box as highlighted.
6. Finally, click on Apply > OK and reboot your PC.
Check if you have fixed Microsoft Store not working Windows 10 issue or not.
Method 15: Reset Microsoft Store
Resetting Microsoft Store will help you fix Microsoft Store not opening in Windows 10 issue. This method is very simple to implement also it does not delete or uninstall any applications and programs. Here are a few instructions to reset Microsoft Store.
1. Hit the Windows key and type Microsoft Store.
2. Now, select the App settings option as highlighted.
3. Scroll down the Settings screen and click on the Reset option as highlighted.
Note: Your app data will be deleted while resetting Microsoft Store.
4. Now, confirm the prompt by clicking on Reset and rebooting your computer.
Method 16: Re-register Microsoft Store
If resetting Microsoft Store does not fix Microsoft Store not opening in Windows 10 issue, re-registering the Windows Store might help you. Follow as instructed below.
1. Hit the Windows key, type powershell, and click on Run as administrator.
2. Now, paste the following command in the Windows PowerShell and hit Enter key.
PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}
3. Wait until the commands are executed and now you will not face Microsoft Store not opening in Windows 10 issue.
Also read: Where Does Microsoft Store Install Games?
Method 17: Reinstall Microsoft Store
If none of the above-discussed methods has helped you fix Microsoft Store not working Windows 10 issue, you have no other options than to reinstall Microsoft Store. As you do regularly, reinstalling Microsoft Store cannot be implemented by Control Panel or Settings procedure. PowerShell commands will help you reinstall Microsoft Store as discussed below.
1. Launch Windows PowerShell as administrator.
2. Now, type get-appxpackage –allusers and hit Enter key.
3. Search for Microsoft.WindowsStore Name and copy the entry of PackageFullName.
4. Now, go to a new line in the PowerShell window and type remove-appxpackage followed by a space and the line you have copied in the before step. For Example:
remove-appxpackage Microsoft.WindowsStore_22202.1402.2.0_x64__8wekyb3d8bbwe
Note: The command may vary a little according to the version of Windows you use.
5. Now, Microsoft Store will be deleted from your PC. Reboot your Windows 10 PC.
6. Then, to reinstall it, again open Windows PowerShell as an administrator and type the following command.
Add-AppxPackage -register "C:\Program Files\WindowsApps\Microsoft.WindowsStore_11804.1001.8.0_x64__8wekyb3d8bbwe\AppxManifest.xml" –DisableDevelopmentMode
Finally, Microsoft Store will be reinstalled on your PC and you will not face Microsoft Store not opening Windows 10 issue.
Method 18: Create New User Profile
Some users have reported creating a new user profile fixed Microsoft Store not loading issue. You can create a new user profile by following the steps discussed in our guide, How to Create a Local User Account on Windows 10
After creating a new user profile, check if you have fixed Microsoft Store not working Windows 10 issue.
Method 19: Perform Clean Boot
If you find no issues with Microsoft Store, but still facing Microsoft Store not working Windows 10 issue, we advise you to reset your computer. To resolve the discussed problem, read and implement the steps in our guide How to Reset Windows 10 Without Losing Data.
Method 20: Perform System Restore
If none of the methods has helped you, then try restoring your computer to the previous version where it was working well. You can easily implement the same by following our guide on How to use System Restore on Windows 10.
We hope the guide was useful and you were able to fix Microsoft Store not working Windows 10. Keep visiting our page for more cool tips & tricks and leave your comments below. Let us know what you want to learn about next.
You have found this article because the Microsoft Store won’t open on your Windows 10 PC. So we have all the information you need to know.
Microsoft introduced its App Store when it rolled out Windows 8 and has been improving its offering ever since.
Windows 10 brought an exponential increase in the number of available apps. Still, some users reported that the Microsoft Store wouldn’t open after installing the latest Windows 10 update or upgrading to the latest OS version.
In some cases, the error message read, You’ll need a new app to open this ms-windows-store link.
But updates are just one potential culprit, and the list of usual suspects is much more extensive. For some, it can be a specific action, while others can’t get the Microsoft store to open regardless of their acts.
So, let’s quickly review some frequent scenarios.
Why won’t my Microsoft apps open?
You may have issues opening the Microsoft Store application on a Windows 10 or 11 PC for a few reasons. Here are a few common ones:
- Faulty internet connection – You may be able to launch the app, but it will never fully open if the internet connection is not strong enough.
- Wrongly configured devices date and time – This affects many web services, and resetting your time should resolve the problem.
- Corrupted registry of data – Valuable device information is stored on the registry. If essential data concerning the app is destroyed in the registry, it will no longer launch.
- Incompatible programs – A few programs cancel out others, and you may have to uninstall recently installed applications.
There are more reasons you may face this problem, and we will discuss them. Here are a few variations to this error that you should take note of:
- Microsoft Store won’t open after reset/update
- Microsoft Store won’t open in Windows 11
- The Microsoft Store opens then closes immediately
- Microsoft Store won’t open on Xbox
- The Microsoft Store won’t load (Issues with the Microsoft Store not loading can affect all versions of Windows, including the latest Win 11).
- Microsoft Store won’t download or install anything
- Microsoft Store keeps crashing/freezing/not working (When the cache gets overloaded, it can cause the Microsoft Store to keep crashing).
With a new interface optimized for tablets and other touch input devices, apps are becoming a crucial part of the Windows experience.
That can be a big problem if you can’t open the Microsoft Store to download apps. So, before we try to fix this issue, ensure your OS is current. If not, download the latest updates via Windows Update.
How do I force a Microsoft Store to open?
Launch the Run dialog box by pressing the Windows Key + R, type wsreset.exe, and click OK. After roughly ten seconds, an empty Command Prompt will start shut, and the Microsoft Store will launch independently.
Let’s see what to do when the Microsoft Store doesn’t open.
How do I fix Microsoft Store when it won’t open?
1. Delete local cache
Clearing the store cache can help you fix other Windows Store app issues like Microsoft Store error 0x00000005; read this guide to learn more.
2. Use the Powershell
- Open the Start menu, and in the Search field, enter Powershell, then choose Run as administrator.
- Enter the code below.
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"} - Press Enter to execute the command.
3. Make sure you’ve got enough storage space
If you’re running low on storage space, this may explain why the Microsoft Store won’t launch. In this case, clean up your system partition.
As a quick reminder, if you don’t have enough free space, Microsoft Store updates and installations might get stuck.
Remove all the apps and programs you don’t use frequently. Also, transfer multimedia files to another partition on save them on an external storage device.
4. Repair your registry
- Open the Start menu, type CMD and select Run as Administrator.
- Now type the script below and hit Enter.
sfc /scannow
- Wait for the scanning process to complete, and then restart your computer. All corrupted files will be replaced on reboot.
If you’re having trouble accessing Command Prompt as an admin, you better look at this guide.
You can also use Microsoft’s System File Checker to check for system file corruption. The utility verifies the integrity of all protected system files and repairs files with problems when possible.
For better system file checking, we recommend using dedicated system repair software. It specializes in scanning systems and recovering original versions of corrupted or damaged files.
5. Change the DNS addresses
- Click on the Start menu, type Network Connections, and open the View network connections option.
- Choose the network connection you currently use, right-click it, and select Properties.
- Scroll to Internet protocol version 4 (TCP/IPv4) and choose Properties.
- Choose Use the following DNS Server addresses, and enter the values 8.8.8.8 as Preferred DNS Server and 8.8.4.4 as Alternate DNS Server.
- Press OK to save your changes.
You could try changing the DNS addresses if the local cache solution didn’t work. If you notice any changes with your Internet connection, repeat the process and return everything to its default values.
You can’t open Control Panel on Windows 10? Take a look at this step-by-step guide to find a solution.
6. Sign out/ Sign in to your account
- Open the Microsoft Store.
- Click on your Profile icon in the upper right corner, and select the Sign out option.
- Close the Microsoft Store and start it again.
- Click on the blank icon and select Sign In.
- Enter your credentials and look for improvements.
If the sign-out button is available, hit it to disconnect from your Microsoft account. Some users reported that this quick and simple action fixed many Microsoft Store issues. Then sign back in and check if the issue persists.
7. Run the Windows Troubleshooter
- Open the Settings app.
- Click on System in the left pane and scroll down, then click Troubleshoot in the right pane.
- Click on Other troubleshooters.
- Scroll down to Windows Store Apps, click the Run button, and then follow the troubleshooter wizard.
Windows 10 Creators Update features a dedicated built-in Troubleshooter that can fix general PC issues. If you’re having trouble opening the Setting app, take a look at this article to solve the issue.
If you run an older Windows version, you can download the Microsoft Easy Fix tool to troubleshoot various software and hardware issues.
The tool is compatible with Windows 10 Version 1607, Windows 8.1, Windows 8, Windows 7 Enterprise, Windows 7 Home Basic, Windows 7 Professional, and Windows 7 Ultimate.
Go to the official Microsoft Easy Fix tool webpage, and scroll down to select the troubleshooter that best suits your needs. When you choose the respective tool, your PC will start downloading the troubleshooting software.
8. Run a full system scan
- Open the Start menu, type Windows Security and select the Windows Security tool.
- Click on Virus & threat protection.
- In the new window, click the Scan options.
- Check the Full scan option and click Scan now.
Malware may cause various issues on your computer, including Microsoft Store app issues. Perform a full system scan to detect any malware on your computer.
You can use Windows’ built-in antivirus, Windows Defender, or third-party antivirus solutions.
9. Update Microsoft Store
- Open the Microsoft Store app from the Taskbar.
- Click on the library icon on the lower left pane.
- Click on the Get Updates button.
If you can’t open the Microsoft Store, this might result from a temporary bug plaguing the current version. The quickest way to fix that is to check frequently for updates.
- Microsoft Windows Store cache may be damaged
- Microsoft Store: Something happened on our end error
- Microsoft Store doesn’t work in Windows 10/11
- Microsoft Store closes immediately after opening
- Microsoft Store not loading in Windows 10/11 [Full Guide]
10. Disable Proxy or VPN
- Click on the Start menu, type internet options, and select the Internet Options app.
- Open the Connections tab and click on LAN settings.
- Uncheck the box beside Use a proxy server for your LAN.
- Confirm changes and try to log in again.
Particular Proxy or VPN settings may block the outgoing connection to the Microsoft Store servers. If you can’t launch the Store, try to disable these settings before you log in with your Microsoft account.
Now, turn off your VPN and try to relaunch the Microsoft Store. That should address some connectivity issues caused by the Proxy server or VPN.
11. Reinstall the problematic app
- Click the Start menu, type Apps & features, and select the first app.
- Click the ellipses of the problematic app and select Uninstall.
- Restart your PC.
- Now, open Microsoft Store, search for the app you just uninstalled, and install it again.
Sometimes, the Microsoft Store won’t open simply because certain apps fail to function correctly. So the best way to solve this problem is to uninstall and reinstall those particular apps.
12. Check time, date and region settings
- Open the Settings app and click on Time & language.
- Select Date & time from the left pane.
- Toggle on the Set time automatically switch.
- Enable the Select time zone automatically feature.
- Close Settings and look for changes in the Store.
Make sure that the time and date are properly set. Also, set your country and region to the United States.
13. Update your OS
- Open the Settings app.
- Click on Windows Update.
- Then in the right pane, select Check for updates.
As a quick reminder, Microsoft constantly rolls out Windows updates to improve the system’s stability and fix various issues. These updates are often targeted at improving the Microsoft Store experience and reliability.
14. Clean your temporary files and folders
- Go to the Start menu, type Disk Cleanup, and launch the tool.
- Select the disk that you want to clean and click OK.
- The tool will tell you how much space you can free up, then click the Clean up system files button.
The simplest and quickest manner to delete your temporary files and folders is to use Disk Cleanup. Using your computer or browsing the Internet, your PC accumulates various unnecessary files.
These so-called junk files may affect your computer’s processing speed, causing apps to respond slowly and even preventing them from launching.
Clean your temporary files and then try to write data on the problematic storage device again.
What can I do if Microsoft Store won’t open on Windows 11?
1. Remove recently installed apps
- Open the Start menu, type control panel and click Uninstall a program.
- Click on the recently added program from the program list and click the Uninstall button.
- Repeat step two for other newly added programs till the problem is resolved.
How do I reinstall the Microsoft Store?
- Open the Settings app, click on Apps, and select Apps and features.
- Click the Microsoft Store ellipses and select Advanced options.
- Scroll down and select the Reset button.
That’s all you should do if the Microsoft Store won’t open on Windows 10.
We hope that at least one of these solutions helped you with your App Store issue. Note that we have not made these solutions in any particular order and will advise that you use the solutions that seem most relevant to your situation.
If you have any comments or suggestions, please write them down in the comments section below.
Microsoft Store app won’t open after the Windows 10 update, Microsoft Store not opening or closes immediately after opening? The main culprit behind this problem is the local caches that might be corrupted. If you are also experiencing similar problem with the Microsoft store Here are some effective solutions you may apply.
Contents
- 1 Why Microsoft store not responding?
- 2 Fix Windows 10 store won’t open
- 2.1 Run WSReset.exe command
- 2.2 Check Date & time are correct
- 2.3 Disable the Proxy connection
- 2.4 Windows Store App troubleshooter
- 2.5 Reset Microsoft Windows Store from the settings
- 2.6 Re-register Microsoft store
- 2.7 Create a New user account
Why Microsoft store not responding?
The Microsoft Store app caches some details about installed and available apps to speed up the process of browsing them and improve the responsiveness of the Store app. But sometimes due to a corrupt system file or bug on the latest update, this cache may get corrupted or damaged. That results Microsoft store being unresponsive, Microsoft store won’t open or close immediately after open.
Whenever you experience problems with the Microsoft store such as the Microsoft store not working, the Microsoft store opens and closes immediately or the Microsoft store not loading or downloading apps apply the solutions listed below.
Run WSReset.exe command
- Press Windows key + R, type wsreset.exe, and press Enter.
- The WSReset tool reset or clear the Windows Store without changing the account settings or deleting installed apps.
- A blank Command Prompt window will open, It would clear the caches of the Windows store. After about ten seconds the window will close and the Microsoft Store will open automatically.
- Check this time Microsoft is stable now there is no more error occurs.
Check Date & time are correct
Another common reason that might cause the Microsoft Store doesn’t launch is incorrect Date & time settings. Basically, the Store app requires an Internet connection to connect to Microsoft server to download or install apps and games. And if your PC time zone is different from your region then you will get errors while launching the app store, because its data compares the date and time and fails to load if the comparison is not equal. For that, you must update the time and date according to your region.
- Open settings using the keyboard shortcut Windows + I
- Click Time & Language, then Date & time
- Here adjust the exact time zone depending on your region.
- Restart Windows and open the Microsoft store, check problem is resolved.
Also, you can right-click on task manager and select adjust date/time. From here adjust date and time according to your timezone.
Disable the Proxy connection
Sometimes may Your proxy settings might be stopping your Windows store from opening. Try to disable the proxy connection and then launch the applications and check.
- Search for and open “Internet Options”.
- Under the “Connections” tab click on “LAN Settings.”
- Uncheck Use a proxy server for your LAN and click on “OK”.
Windows Store App troubleshooter
Run the windows store troubleshooter that automatically detects and fixes some of the basic issues that might be preventing your Store or apps from running – such as lower screen resolution, incorrect security or account settings, etc.
- Open Windows settings then Update & Security.
- Select troubleshoot on the left-hand side the click additional troubleshooter link
- Scroll down to locate the Windows store, select it and click Run the troubleshooter to allow Windows to check and fix the problems prevent the windows store from opening properly.
Reset Microsoft Windows Store from the settings
- Open Windows settings, (Windows + I)
- Click Apps, then Apps & Features,
- Search for Microsoft Store and select Advanced options.
- A new window opens, click reset to reinstall the app and revert to its default settings.
- You’ll receive a warning that you’ll lose data on this app. Click ‘Reset’ again, and you’re done, Restart windows And Check Windows store working properly.
Re-register Microsoft store
If none above solutions work for you, then create a new local cache folder and rename the old cache folder. that most probably fixes the problem for you.
Open This PC on the desktop, look for the View tab and checkmark the Hidden items.
Now navigate to the following path.
C:\Users\username\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache
Note: Replace username with your current login user account name.
Now In the LocalState folder, Look for the folder named cache if you find the Cache folder, rename it Cache.old. Then create a new folder and name it Cache. If the Cache folder doesn’t exist by default, simply create an empty new folder and name it Cache. Now close File Explorer and reboot Windows, On the next start open the Microsoft Store and check the problem is resolved.
If not then, Right click on the start menu and select PowerShell (admin)
Then execute the following command.
$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + ‘\AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest
Restart Windows and check the Store app working properly.
Create a New user account
Try these steps to create a new user account and check if it fixes the issue.
- Go to Settings.
- Choose Accounts and then select Other User Accounts towards the left.
- Select Add an Account.
- Enter a user name and hit Next.
- Click on Finish.
- Sign out from the current Account and Log into the new account.
- Check if the issue persists.
Did these solutions help to fix Microsoft Store won’t open, the Microsoft store not opening or closes immediately after opening? Let us know in the comments below, Also read:
- Solved: Microsoft Store App missing in Windows 10
- Windows 10 Store error: You’ll need a new app to open this ms-windows-store
- Solved: Can’t download Apps or Games from Microsoft store windows 10
- Solved: Windows 10 brightness not working (can’t adjust brightness)
- Microsoft store not opening or closes immediately after opening? Try these solutions