Magic mouse not scrolling on windows 10 even after installing drivers
I’ve followed these steps from a previous post but still can’t get the mouse to scroll. Any ideas?
After pairing the Magic Mouse follow these steps:
1. Update Windows 10 to latest (just in case).
2. Download Apple Boot Camp Drivers (Download Boot Camp Support Software 5.1.5769). Thats the latest I could find.
3. Execute \bootcamp5.1.5769\BootCamp\Drivers\Apple\AppleWirelessMouse64.exe and done!
Posted on Jul 11, 2023 7:45 AM
Posted on Jul 12, 2023 9:47 AM
Hi agjawergjera,
We’d love to see if we can help resolve this for you. The issue may be something simple such as a setting, so let’s go over a few things you can check that may resolve the issue.
- Let’s disable and then enable Bluetooth again.
- Let’s check that the option is selected in System Preferences > Accessibility > Pointer Control > Mouse & Trackpad options. If it is, try deselecting and reselecting it again.
Please let us know if that doesn’t resolve the issue and we’ll be happy to look into it further for you.
Cheers!
In this guide, we will show you various methods to fix the issue of scroll not working in the Apple Magic Mouse on your Windows 10/11 PC. Keeping the aesthetics aside, one major reason why the wireless mouse from the Cupertino giant is so popular among the masses is the plethora of nifty gestures that it beholds.
From swiping left and right for switching pages and apps, to double tapping to zoom in/out, or moving your fingers up and down for scroll, its usage experience is literally unparalleled. Owing to this, it’s no hidden secret why many Windows users are also inclined towards this mouse.
But while they are able to successfully pair their Apple Magic Mouse with their Windows 10/11PC, they are unable to use the scrolling gesture. If you are also in the same boat, then this guide shall help you out. Follow along for the fixes.
Table of Contents
It is recommended that you try out each of the below-mentioned workarounds and then see which one spells out success for you. So with that in mind, let’s get started.
FIX 1: Install AppleWirelessMouse64
AppleWirelessMouse64 is the Windows driver software from Apple for your Magic Mouse. This is the first prerequisite that your PC should have before you could use the mouse or any of these gestures. So if you haven’t installed it yet, then do so right away.
- To begin with, download the official Boot Camp Support Software from Apple.
- Once downloaded, extract it to any convenient location on your PC.
- Then go to the extracted folder > BootCamp > Drivers > Apple.
- Now double-click on the applewirelessmouse64.exe file to launch the setup.
- Then proceed with the on-screen instructions to complete the setup.
- Once done, check if it fixes the scroll not working in the Apple Magic Mouse in Windows 10/11.
FIX 2: Install Magic Utilities
Many users were able to resolve this issue after trying out the Magic Utilities third-party app. Do note that it only comes with a 28-day free trial version after which you’ll have to shell out some bucks. So with that in mind, let’s get started.
- To begin with, download the Magic Utilities app on your PC.
- Then launch it, check Magic Mouse Utilities, and click Next.
- The installation will now begin. Once done, hit Finish.
- Magic Utilities will now launch, check Scrolling to enable it.
- Then tweak the rest of the scrolling settings as per your requirement.
- Check if it fixes the scroll not working in the Apple Magic Mouse in Windows 10/11.
FIX 3: Re-Pair Magic Mouse
Your next course of action should be to unpair your mouse from your PC and then re-pair it. This will refresh the underlying Bluetooth settings of your mouse and could well resolve the underlying issue as well. So let’s put this fix to the test and check out the results.
- Launch the Settings menu via Windows+I shortcut keys.
- Then go to Bluetooth & Devices section from the left menu bar.
- Now click on the overflow icon next to your mouse and select Remove Device.
- Once done, go to Bluetooth and Devices and click on Add Device.
- After that, select Bluetooth from the list.
- Now click on Mouse from the list of devices. That’s it.
- Your Apple Mouse is now paired and connected with your Windows 10/11 PC.
- Check if it fixes the scroll not working in the Apple Magic Mouse in Windows 10/11.
FIX 4: Uninstall Third-Party Apps
If you have any other mouse-related third-party software installed on your PC, then it might conflict with the normal functioning of the mouse. Therefore, it is recommended to remove all those apps and then check out the results.
- Bring up Run via Windows+R shortcut keys.
- Then type in the below keyword and hit Enter.
appwiz.cpl
- Now select the conflicting third-party app from the list and hit Uninstall.
- Check if it fixes the scroll not working in the Apple Magic Mouse in Windows 10/11.
FIX 5: Disable Third-Party Services
A third-party service could also create a few roadblocks in the scroll functioning of your mouse. Therefore, you should consider disabling all the non-Microsoft-related services and then test out the results. Here’s how it could be done:
- Head over to the Start Menu, search System Configuration, and open it.
- Then go to the Services tab, checkmark Hide All Microsoft Services, and click on the Disable All button.
- Then go to the Startup tab and click on Open Task Manager.
- Now select a process from the list and click Disable. Do so for all the running services.
- Once done, restart your PC, and check if it fixes the scroll not working in the Apple Magic Mouse in Windows 10/11.
FIX 6: Boot to Safe Mode
In some instances, a third-party app might conflict with the normal data exchange process. The best way to verify and hence rectify this issue is to boot your PC to Safe Mode. Doing so will disable all the third-party apps and give you the stock environment with just the system apps. If you are able to install the app in this mode, then the culprit is indeed a third-party app or software. Therefore, you should consider uninstalling it right away. Here’s how:
- Bring up the Run dialog box via Windows+R shortcut keys.
- Then type in the below command and hit Enter to open the System Configuration menu
msconfig
- Now go to its Boot tab and checkmark Safe Mode under Boot Options.
- Finally, click OK followed by Restart in the confirmation dialog box.
- Your PC will now boot to Windows Recovery Environment.
- Go to Troubleshoot > Advanced options > Startup Settings > Click Restart > Press 4 to boot to Safe Mode.
- Check if it fixes the scroll not working in the Apple Magic Mouse in Windows 10/11. If it does, then one of the third-party apps is indeed the culprit.
- So boot your PC to the normal mode and then uninstall the recently installed apps after which you started facing this issue.
That’s it. These were the various methods to fix the issue of the scroll not working in the Apple Magic Mouse on your Windows 10/11 PC. If you have any queries concerning the aforementioned steps, do let us know in the comments. We will get back to you with a solution at the earliest.
Want to use your Apple Mouse to scroll on Windows 10? It’s simpler than you might think. You’ll need to install a small driver to make the Apple Magic Mouse work smoothly on a Windows PC. Follow these steps, and you’ll be scrolling effortlessly in no time.
This tutorial will walk you through the steps of setting up your Apple Magic Mouse to function properly, including scrolling, on a Windows 10 machine.
Step 1: Download the Apple Wireless Mouse Driver
First, download the Apple Wireless Mouse driver from the Boot Camp Support Software.
Go to Apple’s official site or search for Boot Camp Support Software on your favorite search engine. Download the latest version available. This driver will make the Magic Mouse compatible with Windows 10.
Step 2: Extract the Downloaded Files
Next, extract the downloaded files to a convenient location on your computer.
Right-click the downloaded .zip or .exe file and select “Extract All.” Choose a folder where you can easily find the extracted files. This will make the installation process smoother.
Step 3: Install the Driver
Now, navigate to the extracted folder and locate the driver installation file.
Open the folder and find the “AppleWirelessMouseDriver64.exe” file. Double-click to run the installer and follow the on-screen instructions. This step ensures your Apple Magic Mouse will function properly on Windows 10.
Step 4: Pair Your Apple Mouse with Windows
Go to your Windows settings to pair your Apple Mouse via Bluetooth.
Open “Settings” > “Devices” > “Bluetooth & other devices.” Turn on Bluetooth and click “Add Bluetooth or other device.” Select your Apple Mouse from the list of available devices. Follow the on-screen prompts to complete the pairing.
Step 5: Enable Scrolling Functionality
Finally, configure the scrolling settings in the Boot Camp Control Panel.
After pairing, open the Boot Camp Control Panel from the system tray or start menu. Navigate to the Mouse settings and enable scrolling. You can adjust sensitivity and other options to your liking.
Once these steps are completed, your Apple Mouse should scroll seamlessly on your Windows 10 computer.
Tips: How to Scroll with Apple Mouse on Windows 10
- Make sure your Bluetooth drivers are up to date to avoid connectivity issues.
- Customize your mouse settings through the Boot Camp Control Panel for a better experience.
- Keep the mouse firmware updated to ensure compatibility and new features.
- If you encounter issues, restarting your computer often resolves minor bugs.
- Consider using third-party software like Magic Utilities for enhanced functionality.
Frequently Asked Questions: How to Scroll with Apple Mouse on Windows 10
Why isn’t my Apple Mouse scrolling on Windows 10?
You probably need to install the Apple Wireless Mouse driver. Without it, Windows won’t recognize the scrolling feature.
How do I update my Apple Mouse firmware?
Firmware updates usually come with macOS updates. Connect your mouse to a Mac, if possible, to receive updates.
Can I use an Apple Magic Mouse 2 on Windows 10?
Yes, the steps are the same. Just make sure to install the correct driver.
What if my Apple Mouse isn’t showing up in Bluetooth devices?
Ensure that your mouse is turned on and in pairing mode. Also, check if your PC’s Bluetooth is functioning correctly.
Are there any alternatives to Boot Camp drivers?
Yes, third-party software like Magic Utilities can also enable scrolling and other functions on Windows 10.
Summary
- Download the Apple Wireless Mouse Driver.
- Extract the downloaded files.
- Install the driver.
- Pair your Apple Mouse with Windows.
- Enable scrolling functionality.
Conclusion
Setting up your Apple Magic Mouse to scroll on Windows 10 isn’t as daunting as it sounds. By following these simple steps, you’ll bridge the gap between Apple hardware and Windows software seamlessly. Installing the necessary driver and configuring your settings ensures that you get the most out of your Magic Mouse.
If you’re a fan of Apple’s sleek design but prefer using Windows 10, this guide is your ticket to combining the best of both worlds. For those seeking advanced features, exploring third-party software might be worth your while. Whatever your needs, we’ve got you covered. Now, go ahead and enjoy the smooth scrolling experience!
For further reading or troubleshooting, check out forums or Apple’s support page. Happy scrolling!
Matt Jacobs has been working as an IT consultant for small businesses since receiving his Master’s degree in 2003. While he still does some consulting work, his primary focus now is on creating technology support content for SupportYourTech.com.
His work can be found on many websites and focuses on topics such as Microsoft Office, Apple devices, Android devices, Photoshop, and more.
The Magic Mouse 2 is a striking piece of hardware, best known for its incredible design and the unique features it brings to the table. However, it is primarily tailored for macOS users. As an enthusiastic tech user who frequently bounces between platforms, my exploration of the Magic Mouse 2 on Windows 11 turned out to be an adventure filled with moments of joy and frustration. I previously wrote an article on how to get the Magic Mouse 2 working on Windows 11: CAN YOU CONNECT THE APPLE MAGIC MOUSE 2 WITH WINDOWS 11? A lot of you appreciated the article and video however most kept asking how to get the scrolling working. So in this article, I decided to create a guide on how to get this working.
Understanding the Features of the Magic Mouse 2
First off, it’s essential to appreciate what makes the Magic Mouse 2 unique. Apart from its sleek, minimalist design, this mouse is equipped with touch-sensitive surfaces that enable gestures such as swiping and scrolling with just a flick of a finger. Here’s a quick rundown of its standout features:
- Touch-sensitive Surface: Unlike traditional mice, the Magic Mouse 2 allows you to use gestures like swiping between pages or scrolling through long documents seamlessly.
- Rechargeable Battery: With a built-in rechargeable battery, you can say goodbye to disposable batteries. A quick charge usually lasts for weeks.
- Bluetooth Connectivity: This allows for a wireless experience without the hassle of tangled cords.
- Compatibility with Gestures: While primarily intended for macOS, many of its gestures can be customised with third-party applications on Windows.
Why Use a Magic Mouse 2 with Windows 11?
So, why would someone choose a Magic Mouse 2 for their Windows 11 device? The answer lies in its elegance and versatility. Although the Magic Mouse 2 is designed with Apple’s ecosystem in mind, it still provides a level of sophistication rarely matched by standard mice. When I first attempted to integrate it with my Windows 11 laptop, I was a bit sceptical. But my curiosity outweighed the doubts. The clunky feeling that can accompany some Windows interfaces was notably offset by the refined design of the Magic Mouse 2—it’s like pairing fine wine with a delicious home-cooked meal.
Troubleshooting Scrolling Issues
After spending countless hours exploring various forums and articles, I landed on what seemed to be the solution. I discovered that by downloading specific drivers, I could enable the scrolling feature and truly harness the power of the Magic Mouse 2 on Windows. So, if you find yourself facing similar issues, here’s a step-by-step guide based on my experiences:
- Visit the recommended website to download a zip file containing the necessary drivers.
- Extract the files to their default location.
- Navigate to the extracted folder and locate the “Magic Mouse drivers” folder. Inside it, you will find two subfolders.
- Open the “Apple wireless trackpad” folder first. Inside, right-click on the INF file, select “show more options,” and then click “Install.”
- Repeat the same process for the second folder, “Apple wireless mouse.”
- After these installations are complete, do a quick restart of your computer for good measure.
Although I didn’t initially see any visual feedback during the installation, I was assured that the installation was taking place in the background. And believe me, once the drivers were in place, scrolling transformed from being non-existent to fluid and responsive. The moment I felt that smooth scroll beneath my fingertips was a triumphant one—I had finally overcome the technical barrier that stood between me and my Magic Mouse 2’s full potential.
Through this process, I encountered some minor frustrations as I tried alternative solutions before settling on this path. I often found myself experimenting with third-party applications to unlock additional features, and although I had mixed results, the journey itself was quite enlightening.
Alas, my experience with the Magic Mouse 2 has been a mixed bag, filled with anticipation and unexpected challenges. While the hurdles of connecting and enabling all of its features can be daunting at first, the payoff is definitely worth it for those who appreciate design and functionality. As I continue to use this elegant piece of technology on my Windows machine, I look forward to the continual learning it offers on this adventure across platforms.
Step-by-Step Guide to Enable Scrolling
Enabling scrolling on a Magic Mouse 2 while using Windows 11 can seem daunting, but let’s break it down into manageable steps. I’ll share my own experiences throughout the process, which hopefully will make it easier for you to follow along.
Download and Extract the Necessary Files
The first step is to obtain the necessary files that will allow your Magic Mouse 2 to function as intended.
- Start by clicking the above link to download the zip file specific to the Magic Mouse 2. It will directly download the zip file from the website https://github.com/Rain9333/MagicMouse2DriversWin10x64
- Once you’ve downloaded the zip file extract the files from the zip folder. I initially overlooked this step, thinking I could skip it without consequence.
To extract the files:
- Right-click on the zip file and select ‘Extract All…’.
- Choose the default location or a folder where you prefer to keep these files organized.
- Once the extraction is complete, navigate to that folder. Inside, you’ll find named folders that hold the drivers you’ll need.
Install the Appropriate Drivers for Functionality
With the files extracted, we’re now ready to install the drivers, which is a fundamental step in getting the scrolling functionality activated. Within the extracted folder, you’ll see a folder called “Magic Mouse Drivers.” I found that the installation process itself is quite simple, yet the steps must be followed precisely.
- Access the first subfolder labelled “Apple wireless trackpad.” Inside this folder, you will find an INF file.
- Right click on the file and select Show More Options
- I remember feeling a tinge of doubt at this point since there was no immediate feedback after the installation began. But I assure you—this is entirely normal, and the drivers are indeed being installed in the background.
To install the driver:
- Right-click on the INF file and choose “Show more options.”
- Select “Install.”
- After a brief moment, the installation should be completed silently.
Next, navigate to the second folder labelled “Apple wireless mouse” and repeat the installation process for its INF file using the same steps. It’s vital to follow each step cautiously to ensure that the drivers are integrated correctly into your system.
Verifying Your Installation and Testing Scrolling
After completing the installation for both drivers, I found it essential to verify whether the scrolling function actually worked. I’ve faced moments in the past where everything appeared functional, only to discover scrolling was still a dud. So, don’t skip this testing phase!
- Start by opening a webpage or document on your computer.
- Try using the Magic Mouse to scroll through the content. You should feel the smooth scrolling action beneath your fingers as you glide across the mouse.
If you find that scrolling is not functioning after installation, don’t be discouraged; it may simply require a reboot of your computer. Sometimes, the changes need a little nudge to take effect. Rebooting often clears up any temporary glitches that could be preventing your mouse from responding as intended. Just make sure that the Magic Mouse 2 cursor moves when it is turned on and then test the scrolling.
Here’s a video showing you these steps on how to enable scrolling for the Apple Magic Mouse 2 on Windows 11:
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Scrolling with a Magic Mouse on Windows 11 can be tricky since the device is designed primarily for macOS. However, with the right software and settings adjustments, you can make it work seamlessly. By following these steps, you’ll be able to scroll smoothly and efficiently using your Magic Mouse on a Windows 11 computer.
This section will guide you through the steps required to set up and enable scrolling with your Magic Mouse on Windows 11. By the end of these steps, your Magic Mouse should function similarly to how it does on a Mac.
Step 1: Install Boot Camp Drivers
Download and install Boot Camp drivers from Apple’s official website.
Boot Camp drivers include the necessary software to make Apple peripherals, like the Magic Mouse, compatible with Windows. Ensure you download the correct version for your system.
Step 2: Connect Your Magic Mouse via Bluetooth
Pair your Magic Mouse with your Windows 11 PC through Bluetooth settings.
Navigate to Bluetooth settings in Windows 11 and follow the prompts to add a new device. Select your Magic Mouse from the list and complete the pairing process.
Step 3: Install Magic Utilities Software
Download and install Magic Utilities to enable scrolling and other features.
Magic Utilities is a third-party software specifically designed to enhance the functionality of Apple peripherals on Windows. It includes drivers and settings to improve compatibility.
Step 4: Configure Scrolling Settings
Open Magic Utilities and customize your scrolling preferences.
Within Magic Utilities, you can adjust scrolling speed, direction, and other touch features to your liking. Make sure to test the settings to ensure they work as expected.
Step 5: Restart Your Computer
Restart your Windows 11 PC to apply all changes.
A restart ensures that all drivers and settings are correctly applied. After rebooting, test your Magic Mouse to confirm that scrolling is working properly.
After completing these steps, your Magic Mouse should scroll smoothly on Windows 11, similar to its functionality on macOS. You can customize additional settings in Magic Utilities to better suit your needs.
Tips for Using Magic Mouse on Windows 11
- Update Drivers Regularly: Keep your Boot Camp and Magic Utilities software up to date for the best performance.
- Battery Check: Ensure that your Magic Mouse has sufficient battery power for uninterrupted use.
- Customize Gestures: Explore Magic Utilities to enable and customize gestures to enhance your workflow.
- Backup Settings: Save your settings configurations in case you need to reinstall software or switch devices.
- Troubleshoot Connectivity Issues: If you experience connectivity problems, re-pair the mouse via Bluetooth settings.
Frequently Asked Questions
Can I use a Magic Mouse on Windows 11 without additional software?
Yes, but you will lose advanced functionality like scrolling and gestures. Additional software like Boot Camp drivers and Magic Utilities is recommended to enable these features.
Is Magic Utilities software free?
Magic Utilities offers a free trial, but continued use requires a paid subscription. The investment is worth it for the enhanced functionality.
Does the Magic Mouse support all gestures on Windows 11?
Not all macOS gestures are available, but basic scrolling and some customizable gestures can be enabled through Magic Utilities.
What if my Magic Mouse stops scrolling after a Windows update?
Check for updates for Boot Camp and Magic Utilities. Reinstalling the software may resolve compatibility issues after major updates.
Can I use multiple Magic Mice on one Windows 11 PC?
Yes, you can pair multiple Magic Mice, but each may require individual configuration in Magic Utilities.
Summary
- Install Boot Camp Drivers
- Connect Your Magic Mouse via Bluetooth
- Install Magic Utilities Software
- Configure Scrolling Settings
- Restart Your Computer
Conclusion
Scrolling with a Magic Mouse on Windows 11 might initially seem like a daunting task due to the device’s native design for macOS. However, with the right tools and a few straightforward steps, you can seamlessly integrate this sleek device into your Windows workflow. By installing the appropriate drivers and software, such as Boot Camp and Magic Utilities, you can unlock the full potential of your Magic Mouse.
Moreover, the customization options available through Magic Utilities allow you to tailor the mouse’s functionality to perfectly suit your needs. Whether you’re adjusting scrolling speed or configuring gestures, these settings can significantly enhance your user experience.
If you haven’t yet tried using a Magic Mouse with Windows 11, now is the perfect time to give it a shot. You’ll find that with a little setup, this stylish piece of hardware can offer impressive performance and convenience on your Windows machine. Happy scrolling!
Matthew Burleigh has been writing tech tutorials since 2008. His writing has appeared on dozens of different websites and been read over 50 million times.
After receiving his Bachelor’s and Master’s degrees in Computer Science he spent several years working in IT management for small businesses. However, he now works full time writing content online and creating websites.
His main writing topics include iPhones, Microsoft Office, Google Apps, Android, and Photoshop, but he has also written about many other tech topics as well.
Read his full bio here.