The Microsoft Store is a vital Windows operating system component, providing users access to many apps, games, and software. However, like any digital store, it occasionally encounters issues like apps not downloading or updating correctly. One effective way to resolve these problems is by clearing and resetting the Microsoft Store cache.
Fortect will guide you through several methods to clear and reset the Microsoft Store cache on your Windows PC, ensuring smooth and hassle-free operation.
What is Microsoft Store?
The Microsoft Store is an online platform built into Windows. Users can browse, download, and install various applications, games, movies, and other digital content. It simplifies finding and managing software by offering a centralized location for downloads and updates.
However, accumulated cache and data over time can cause the store to malfunction, leading to errors and performance issues.
6 Ways to Reset and Clear Microsoft Store Cache
Reset on Settings
Resetting the Microsoft Store through Settings reinstates the app to its default state, clearing any corrupt or outdated cache that may be causing issues. This method is straightforward and can resolve most common problems quickly.
Steps:
- Press Win + I to open the Settings app.
- Navigate to Apps.
- Select Apps & features.
- Scroll down and find Microsoft Store.
- Click on Microsoft Store and select Advanced options.
- Scroll down and click Reset.
- Confirm by clicking Reset again.
Run WSReset.exe
The WSReset.exe tool is a built-in utility designed to clear the Microsoft Store cache without altering account settings or deleting installed apps. This method directly addresses cache-related issues.
Steps:
- Press Win + R to open the Run dialog.
- Type WSReset.exe and press Enter.
- A blank Command Prompt window will appear, indicating that the cache is being cleared.
- Once the process is complete, the Microsoft Store will open automatically.
Run Microsoft Store Apps Troubleshooter
The Microsoft Store Apps Troubleshooter is a diagnostic tool for detecting and resolving issues with apps downloaded from the Microsoft Store. It can identify problems that other methods might miss and apply specific fixes.
Steps:
- Press Win + I to open the Settings app.
- Navigate to Update & Security.
- Select Troubleshoot.
- Click on Additional troubleshooters.
- Find and click on Windows Store Apps.
- Click Run the troubleshooter and follow the on-screen instructions.
Run System File Checker
The System File Checker (SFC) scans for and repairs corrupted system files, which may be causing issues with the Microsoft Store. This method ensures that all essential system files are intact and functioning correctly.
Steps:
- Press Win + X and select Windows PowerShell (Admin).
- Type sfc /scannow and press Enter.
- Wait for the scan to complete. It may take some time.
- If any issues are found, the tool will attempt to fix them automatically.
- Restart your computer.
Open Regedit
Editing the registry can directly address deep-rooted cache issues by removing specific entries related to the Microsoft Store. This method should be used cautiously, as incorrect registry changes can cause system instability.
Steps:
- Press Win + R to open the Run dialog.
- Type regedit and press Enter to open the Registry Editor.
- Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\Applications.
- Find and delete the folder named Microsoft.WindowsStore_8wekyb3d8bbwe.
- Close the Registry Editor and restart your computer.
Find and Delete the Windows Store Cache for Your User
Deleting the Microsoft Store cache files can resolve issues caused by corrupted or outdated cache data specific to your user account. This method ensures a fresh start for the Microsoft Store app.
Steps:
- Press Win + R to open the Run dialog.
- Type %localappdata%\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache and press Enter.
- Delete all files and folders within the LocalCache directory.
- Restart your computer.
Conclusion
Clearing and resetting the Microsoft Store cache can resolve users’ many common issues, from apps not downloading to general performance problems. By following the methods outlined in this blog, you can ensure that your Microsoft Store operates smoothly, providing a seamless experience for downloading and managing your apps and games.
If you continue to face issues, consider seeking further assistance from Microsoft support or community forums.
Rick Akura
If you’re experiencing errors with Windows Store, you can clear the Windows Store cache or reset the Windows store to help solve the errors.
The built-in store application for Windows 10 has become a massive success ever since its release. It allows users to safely and reliably download new, third-party applications. However, despite Microsoft’s best efforts to make the software as streamlined and accessible as possible, it’s not perfect.
Table of Contents
- What is the Microsoft Store?
- How to Clear and Reset Microsoft Store Cache in Windows 10
- Method 1. Run WSReset.exe
- Method 2. Use the Settings app
- Method 3. Clear and reset Microsoft Store cache with the Registry
- SOLVED — Microsoft Store App — Error Code 0x800700AA (2021)
- “Something Happened and this App Couldn’t be Installed. Please try Again. Error Code 0x800700AA.”
- Final thoughts
All the cache files in Windows Store will be cleared if you perform a reset or the cache files of Windows Store. It will permanently delete the app’s data on your device including your sign-in details. Go to Settings> System> Apps & features> Click Store> Advanced options> Reset.
We discuss this process to clear and delete Microsoft store cache in detail here below.
What is the Microsoft Store?
The Microsoft Store, sometimes referred to as the Windows Store, is an application developed by Microsoft. It comes pre-installed on every instance of Windows 10, and it cannot be removed under normal circumstances. Its primary purpose is to allow users to acquire approved, safe applications with ease.
Developers are required to go through a screening process before their applications are published onto the Microsoft Store. This makes the marketplace safe, allowing you to browse without worries, even if an application is free to download.
Just like most other apps, the Microsoft Store uses cache technology to make your experience better. Unfortunately, this may lead to errors and issues if the cache is damaged. The good thing is that you can reset and clear the Microsoft Store cache with ease. Just follow the instructions below.
How to Clear and Reset Microsoft Store Cache in Windows 10
Note that you may require administrative permissions in order to perform the methods below.
Need help? Check out our How to make a local user an administrator in Windows 10 guide.
Method 1. Run WSReset.exe
The WSReset tool comes with the Microsoft Store. It resets the application without changing any of your account settings or deleting your installed apps. This is most likely the quickest way of deleting the Microsoft Store cache.
- Close all Microsoft Store applications you have running.
- Open the search bar in your taskbar by clicking on the magnifying glass icon. You can also bring it up with the Windows + S keyboard shortcut.
-
Type in wsreset and click on the first search result to run the command.
-
An empty Command Prompt window will open up. Leave this open and wait for about 30 seconds, and wait for it to automatically close.
- After the Command Prompt is closed, the Microsoft Store will launch, which should be reset now. Test if your issues are resolved.
Method 2. Use the Settings app
Some users prefer to approach the task of clearing Microsoft Store cache with the Settings app. It makes it easy to modify multiple installations from the same place, which might be better if you want to clear multiple applications in a short time.
-
Click on the Windows icon in the bottom left of your screen to bring up the Start menu. Choose Settings, or alternatively use the Windows + I shortcut.
-
Click on the Apps tile. Here, you can find all the applications installed on your computer.
-
Locate the Microsoft Store application, and then click on it once to expand its options. Click on the Advanced options link.
-
Scroll down and click on the Reset button. As the description says, if the application isn’t working as intended, this feature will reset its data in order to fix it.
-
A warning message will display, letting you know that resetting the Microsoft Store will delete your app data and sign you out of your account. If you accept these terms, click on Reset again.
- Check if your problems with the Microsoft Store app are fixed after completing the reset process.
Method 3. Clear and reset Microsoft Store cache with the Registry
Advanced users may prefer to dig deep into the Windows 10 Registry and promptly clear cache with the right tools. The instructions below will guide you to reset the Microsoft Store cache by using the Registry app.
Warning: Performing this method requires you to modify Registry keys. Entering the wrong keys may cause damage to your operating system. Ensure you create a system restore point, or a backup of your Registry before you proceed.
- Press the Windows + R keys on your keyboard to bring up the Run utility.
-
Type in “cmd” and press the Ctrl + Shift + Enter keys on your keyboard. By doing so, you’re launching the Command Prompt with administrative permissions.
- When prompted by the User Account Control (UAC), click Yes to allow the app to launch with administrative permissions.
-
Input the following command, and then press the Enter key to execute it: wmic useraccount get name,sid. This command will display the name and SID of every local user on your computer. Take note of the SID of the user you’re currently signed into.
-
Press the Windows + R keys on your keyboard again. Type in “regedit” without the quotation marks and press the Enter key on your keyboard. This will launch the Registry Editor application.
-
Navigate to the following Registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore.
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In the left-side pane, click on the key named after the SID number you noted down from the Command Prompt. Right-click on the key you selected, and choose Delete from the context menu.
-
When prompted, click Yes to confirm the action. This is going to reset your local user’s Microsoft Store application.
- After completing these steps, you should notice that all the Microsoft Store cache is gone. Check if your problem has been solved by this method.
Final thoughts
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Home » Windows 10 » How To Clear & Reset Windows Store Cache In Windows 10
Ever since the release of Windows 10, PC users have reported issues with the Windows Store app and Start menu. While Microsoft has issued updates to fix many of the issues, including the Settings app, users are still having issues while downloading and installing apps from the Store.
We have already discussed several ways to fix not opening the Store app in Windows 10. Some users who have gone through our fix: store app not opening guide have requested us to come up with a guide to resolve issues while downloading and installing apps from the Store.
Why clear and reset the Microsoft Store cache?
If the Store app fails to download apps or if the installation hangs in the middle without any specific error, you should be able to resolve the issue by deleting and resetting the Windows Store cache. Clearing and resetting Windows 10 Store cache can also be tried when the Store fails to update apps installed from the Store or when the Store app fails to load.
Luckily, the Store cache can be easily cleared and reset without using third-party apps or launching PowerShell. Windows 10 includes a built-in utility called WSReset to clear and reset the Store cache.
Note that clearing and resetting the Windows Store cache will not remove your installed apps or your Microsoft account info associated with the Store app.
If the Store app is failing to launch or load, we recommend you follow the instructions in our how to fix when the Store app is not opening or loading in the Windows 10 guide, along with the solution mentioned in this guide.
Method 1 of 2
Clear and reset the Microsoft Store cache in Windows 10
Here is how to clear and reset the Windows Store cache in Windows 10:
Step 1: Close the Windows Store app if it’s running.
Step 2: In the Start menu search box, type WSReset (Windows Store Reset) to see Wsreset in the search results.
Step 3: Right-click on WSReset and then click Run as administrator option. Click the Yes button when you see the User Account Confirmation box.
NOTE: If the WSReset utility does not show up in the search result, you can launch the same from the System32 folder (Windows\System32). To open the WSReset tool from the System32 folder, please navigate to the drive where Windows 10 is installed (usually “C”), open up the Windows folder, and open up the System32 folder. Here, you can find the WSReset.exe file. Right-click on it and then click Run as administrator option.
Step 4: The Store app should now automatically launch along with the Command Prompt. The Command Prompt window will automatically disappear after a couple of seconds.
That’s it! You have cleared and reset the Windows Store cache in Windows 10. Open the Store app and try to install some apps from the Store. You should be able to download and install apps without any issues now.
If the above method fails to fix Store issue(s), we recommend you try the method given below.
Method 2 of 2
Reset the Store app
Resetting the Store app clears and resets the Store cache as well.
Step 1: Go to the Settings app > Apps > Apps & features page.
Step 2: Click on the Microsoft Store entry to see the hidden Advanced options link. Click on the link to open another page.
Step 3: In the Reset section, click on the Reset button to reset the Store app. When you reset the Store app, it clears the cache as well. You might need to sign in again to the Store after the reset.
Вам может быть интересно: Полный сброс — Microsoft Store в Windows 10.
Если вы столкнулись с одной из перечисленных ниже проблем Магазина Windows:
- Магазин Windows не загружается
- Магазин Windows открывается и закрывается сразу после запуска
- Магазин Windows приложения не загружаются на ПК
- Не удается обновить или установить любые приложения из Магазина Windows
- Приложения из Магазина Windows часто получают сбой
Пришло время, очистить кеш Магазина Windows.
Как вы уже догадались, большинство проблем Магазина Windows можно легко исправить с помощью очистки кэша. Система, кэширует загрузки, сделанные через Магазин Windows. Плохая новость заключается в том, что кэш не только занимает место, но и может вызвать проблемы, если загрузка была прервана или неправильно остановлена, и вы получаете ошибки, такие как «0x80244018», или магазин не может загрузится.
К счастью, Windows 10 имеет встроенный инструмент WSReset.exe который очищает и сбрасывает кэш для вас. Все, что вам нужно сделать, это, закрыть приложение Windows Store, если оно работает и запустить команду от имени администратора в Командной строке, PowerShell или в окне «Выполнить»:
WSReset
Процесс выполнения может занять некоторое время. Не закрывайте окно, а просто дождитесь завершения. После выполнения команды, магазин будет запущен, это значит, что кэш был очищен, и вы можете продолжить.
Обратите внимание, что команда WSReset не изменяет личные настройки в приложении Магазин и не удаляет уже установленные приложения. Команда позволяет очистить и сбросить кэш Windows Store.
Рекомендуем: Не загружается или не открывается магазин приложений в Windows 10.
Установка приложений Windows 10, не используя магазин Microsoft Store
Sometimes, in the way of downloading or updating an app from Store, users stuck with a sudden fault that interrupts the exercise. To fix such a problem, you need to reset cache of Windows Store.
So far as the tips to purge the Cache, you can use multiple methods. Furthermore, you can see some advanced ways in this article – 5 Ways to Reset Microsoft Store in Windows 10.
Reset Cache of Windows Store
1] For Windows 10 –
- Press Winlogo + S.
- Type in WSReset.exe.
- Soon you will notice the same command on top, click on it.
2] For Windows 8
- Access Windows 8 Charms Bar by moving the mouse pointer at the top right of Windows 8 PC screen. Then put in
WSReset.execommand in the Search bar.
- It leads to open WSReset.exe app in the Right pane of the existing window. Now, click on ‘Run as administrator’ option.
- Then Windows Store appears with a confirmation message to indicate that ‘The cache for the Store was cleared’.
3] For both versions (To Reset Cache of Windows Store)
The Second tip is rather easy to follow –
- Open Run box after pressing Win + R keys altogether.
- Then write
WSReset.exe. - Press OK.
- Here, you find messages showing that ‘The cache for Store was cleared……’
- You need to press ‘You can now browse the store for apps’ link to the fresh installation after Resetting Windows Store Cache.