Fix bluetooth problems in windows

Bluetooth — это широко используемая технология для беспроводного подключения устройств. Однако подключение к Bluetooth иногда может привести к проблемам. В этой статье рассматриваются наиболее распространенные проблемы, связанные с Bluetooth, такие как отсутствие связывания Bluetooth, проблемы со звуком Bluetooth, отсутствие Bluetooth и многое другое, а также пошаговые решения по устранению неполадок для каждого из них.

Запуск средства устранения неполадок с Bluetooth в Windows

Если вы используете устройство Windows 11, начните с запуска автоматического средства устранения неполадок Bluetooth в приложении «Получить справку». Он автоматически запустит диагностика и попытается устранить большинство проблем Bluetooth. Если вы используете более раннюю версию Windows или мобильное устройство, перейдите к разделу Наиболее распространенные проблемы Bluetooth.

Запустите средство устранения неполадок в разделе «Справка»

Если средству устранения неполадок Bluetooth в приложении «Получить справку» не удается устранить проблему, выберите конкретную проблему Bluetooth в разделе Наиболее распространенные проблемы Bluetooth ниже и выполните указанные действия. Если проблема отсутствует в списке, ознакомьтесь с разделом Общие устранение неполадок и выполните описанные в нем действия.

Общие действия по устранению неполадок

Чтобы устранить проблему с Bluetooth, выполните следующие общие действия по устранению неполадок.

Если вы настраиваете новое устройство и Bluetooth отсутствует, проверьте спецификации продуктов, чтобы убедиться в поддержке Bluetooth. Некоторые устройства не поддерживают Bluetooth-подключение.

Если вы используете ноутбук с физическим переключателем Bluetooth на корпусе, включите его.

В Windows 11 включение Bluetooth можно проверить двумя способами. Ниже рассказывается, как это сделать.

  • Проверьте быстрые параметры: Выберите значок Сеть, Звук или Батарея () в   правой части панели задач, найдите быстрый параметр Bluetooth , а затем выберите Bluetooth , чтобы включить его. Если устройство Windows 11 не подключено к аксессуарам Bluetooth, отобразится сообщение «Не подключено».

  • Проверьте параметры: Выберите Пуск > Параметры > устройствах Bluetooth & . Убедитесь, что bluetooth включен.

Примечания: 

  • Когда вы включите Bluetooth в параметрах, сразу же появится следующее сообщение:

  • «Обнаруживаемое как <computer_name>«

Убедитесь, что устройство Bluetooth включено, заряжено или в него установлены новые батарейки и что оно находится в радиусе действия компьютера. Затем попробуйте следующее.

  • Отключите устройство Bluetooth, подождите несколько секунд и снова включите его.

  • Убедитесь, что устройство Bluetooth находится в зоне действия. Если устройство Bluetooth не отвечает или работает медленно, убедитесь, что оно не находится слишком близко к другим USB-устройствам, которые подключены к порту USB 3.0. Неэкранированные USB-устройства иногда могут мешать Bluetooth-подключениям.

Если устройство Bluetooth не отображается в списке устройств, может потребоваться установить для параметра обнаружения устройств Bluetooth значение Дополнительно. 

  1. Выберите Пуск > Параметры > Bluetooth и устройства  > Устройства .

  2. В разделе Параметры устройства > обнаружения устройств Bluetooth выберите один из следующих вариантов в раскрывающемся списке:

    •  По умолчанию — отображение распространенных устройств Bluetooth

    • Дополнительно — отображает все типы устройств Bluetooth. 

  3. Если после выбора дополнительного параметра устройство Bluetooth по-прежнему не отображается, попробуйте перечисленные ниже решения. 

На компьютере, с которым нужно установить связь:

  • Убедитесь, что режим «в самолете» отключен: Выберите значок «Сеть«, «Звук» или «Батарея » (  ) в правой части панели задач, а затем убедитесь, что быстрый параметр «Режим в самолете» отключен.

  • Включите и отключите Bluetooth: Выберите Пуск > Параметры > устройствах Bluetooth & . Отключите Bluetooth , подождите несколько секунд, а затем снова включите его.

  • Удалите устройство Bluetooth и снова добавьте его: Выберите Пуск > Параметры > Bluetooth и устройства  > Устройства . В разделе Устройства выберите Дополнительные параметры для устройства Bluetooth, к которому возникают проблемы с подключением, а затем выберите Удалить устройство > Да. Дополнительные сведения о повторном связывании устройства Bluetooth см. в статье Связывание устройства Bluetooth.

Выберите Пуск > Параметры > Системный > Устранение неполадок > Другие средства устранения неполадок . Рядом с элементом Bluetooth выберите Выполнить и следуйте инструкциям.

Открыть параметры устранения неполадок

Если вы недавно выполнили обновление до Windows 11 или установили обновления Windows 11, возможно, используемый вами сейчас драйвер предназначен для предыдущей версии Windows. Для автоматической проверки наличия обновления драйверов:

  1. Выберите Поиск на панели задач, введите диспетчер устройств, а затем выберите диспетчер устройств  в списке результатов.

  2. В диспетчере устройств выберите Bluetooth, а затем выберите имя адаптера Bluetooth, которое может содержать слово «radio».

  3. Нажмите и удерживайте (или щелкните правой кнопкой мыши) адаптер Bluetooth, а затем выберите Обновить драйвер > Автоматический поиск обновленного программного обеспечения драйверов. Следуйте указаниям, а затем нажмите кнопку Закрыть.

  4. После установки обновленного драйвера выберите Запустить > Power > Перезапустить, если появится запрос на перезапуск, а затем проверка, устранена ли проблема с подключением.

Если Windows не удается найти новый драйвер Bluetooth, посетите веб-сайт изготовителя компьютера и скачайте оттуда последнюю версию драйвера Bluetooth.

Важно: Устаревшие и несовместимые драйверы являются одной из наиболее распространенных причин при возникновении проблем с подключением Bluetooth. 

Установка драйвера Bluetooth вручную:

Перейдите на веб-сайт производителя компьютера и скачайте последнюю версию драйвера. Затем выполните одно из следующих действий:

  • Если вы загрузили исполняемый файл (.exe), просто щелкните файл дважды, чтобы запустить его и установить драйверы. В большинстве случаев больше не требуется предпринимать никаких действий.

  • Если вы скачали отдельные файлы и по меньшей мере один файл имеет расширение имени файла INF, а другой — расширение SYS, выполните следующие действия.

    1. Выберите Поиск на панели задач, введите диспетчер устройств, а затем выберите диспетчер устройств  в списке результатов.

    2. В диспетчер устройств выберите Bluetooth > имя адаптера Bluetooth. (Если адаптера нет в списке, попробуйте найти его в разделе Другие устройства).

    3. Нажмите и удерживайте (или щелкните правой кнопкой мыши) сетевой адаптер, а затем выберите Обновить драйвер > Обзор моего компьютера для драйверов.

    4. Нажмите Обзор, затем выберите место хранения файлов драйвера и нажмите кнопку ОК.

    5. Нажмите кнопку Далее и выполните шаги по установке драйвера. После завершения установки нажмите кнопку Закрыть.

    6. После обновления драйвера выберите Запустить > Power > Перезапустить, если появится запрос на перезагрузку, и проверка, исправляет ли это проблему с подключением.

Если вы не видите значок Bluetooth, но адаптер Bluetooth отображается в диспетчере устройств, попробуйте удалить адаптер Bluetooth и запустить автоматическую переустановку. Вот как это сделать.

  1. Выберите Поиск на панели задач, введите диспетчер устройств, а затем выберите диспетчер устройств  в результатах.

  2. В диспетчере устройств выберите Bluetooth. Нажмите и удерживайте (или щелкните правой кнопкой мыши) имя адаптера Bluetooth (которое может включать слово «радио») и выберите Удалить устройство > Удалить.

  3. Нажмите кнопку Пуск , а затем выберите Power > Завершение работы .

  4. После выключения устройства подождите несколько секунд и снова включите его. Windows попытается переустановить драйвер.

  5. Если Windows не переустановит драйвер автоматически, откройте диспетчер устройств и выберите Действие > Проверить наличие изменений оборудования.

Примечание:  Чтобы получить последнюю версию драйвера для адаптера Bluetooth, возможно, вам придется связаться с производителем компьютера или другого оборудования.

Наиболее распространенные проблемы с Bluetooth

Ниже приведены наиболее распространенные проблемы Bluetooth, с которых сталкивались пользователи, и инструкции по их устранению.

Если вы используете устройство Windows 11, начните с запуска автоматического средства устранения неполадок Bluetooth в приложении «Получить справку». Он автоматически запустит диагностика и попытается устранить эту проблему Bluetooth.

Запустите средство устранения неполадок в разделе «Справка»

Если средству устранения неполадок Bluetooth в приложении «Получить справку» не удается устранить проблему или если вы используете более раннюю версию Windows или мобильное устройство, выполните следующие действия по устранению неполадок.

Если значок Bluetooth неактивен в Windows 11, он обычно указывает на проблему с адаптером Bluetooth, драйвером или конфигурацией. Выполните следующие действия, чтобы устранить неполадки.

Включите Bluetooth:

  • Убедитесь, что устройство находится в режиме связывания и проверка, что оно находится в пределах диапазона.

  • Перейдите в раздел Параметры > Bluetooth & устройствах и убедитесь, что bluetooth включен.

Перезапустите службу Bluetooth: Выберите клавиши Windows + R и введите services.msc, а затем нажмите кнопку ОК.  Прокрутите вниз до пункта Служба поддержки Bluetooth, щелкните правой кнопкой мыши и выберите Перезапустить.

Удаление и повторная установка Адаптера Bluetooth:

  • Откройте диспетчер устройств, выберите Bluetooth. Нажмите и удерживайте (или щелкните правой кнопкой мыши) имя адаптера Bluetooth и выберите Удалить устройство > Удалить.

  • Нажмите кнопку Пуск, а затем выберите Power > Перезапустить. Windows попытается переустановить драйвер.

  • Если Windows не переустановит драйвер автоматически, откройте диспетчер устройств и выберите Bluetooth. Нажмите и удерживайте (или щелкните правой кнопкой мыши) имя адаптера Bluetooth и выберите Проверить наличие изменений оборудования.

Убедитесь, что режим в самолете имеет значение Выкл.Нажмите клавиши Windows+A , чтобы открыть центр уведомлений. Убедитесь, что режим «в самолете» отключен.

Запустите средство устранения неполадок Bluetooth:

  • Выберите Пуск > Параметры > Системный > Устранение неполадок.

  • Выберите Другие средства устранения неполадок и на открывающейся странице нажмите кнопку Выполнить рядом с параметром Bluetooth. Средство устранения неполадок Bluetooth начнет проверку на наличие проблем и успешно исправит их.

Убедитесь, что установлены последние версии драйверов: 

Если вы недавно выполнили обновление до Windows 11 или установили обновления Windows 11, возможно, используемый вами сейчас драйвер предназначен для предыдущей версии Windows. Для автоматической проверки наличия обновления драйверов:

  • Выберите Пуск > диспетчер устройств.

  • В диспетчере устройств выберите Bluetooth, а затем выберите имя адаптера Bluetooth, которое может содержать слово «radio».

  • Щелкните правой кнопкой мыши (или нажмите и удерживайте) адаптер Bluetooth, а затем выберите Обновить драйвер > Автоматический поиск обновленных драйверов. Следуйте указаниям, а затем нажмите кнопку Закрыть.

  • После установки обновленного драйвера выберите Запустить > Power > Перезапустить, если появится запрос на перезапуск, а затем проверка, исправляет ли это проблему с подключением.

Проверьте наличие обновления Windows:

  • Выберите Пуск > Параметры > клиентский компонент Центра обновления Windows.

  • Нажмите Проверить наличие обновлений. Разрешите ему скачать и установить все доступные обновления.

  • После перезагрузки компьютера проверка если проблема устранена.

Если bluetooth отображается в диспетчер устройств, но не удается связаться с определенным устройством или подключение завершается сбоем, попробуйте выполнить следующие действия по устранению неполадок.

  1. Убедитесь, что устройство находится в режиме связывания и проверка, что оно находится в пределах диапазона.

  2. Перейдите в раздел Параметры > Bluetooth & устройства и убедитесь, что bluetooth включен.

  3. В параметрах Bluetooth выберите устройство, с которым вы пытаетесь связаться, и нажмите кнопку Удалить рядом с пунктом «Удалить это устройство». Затем снова подключите его, выбрав Добавить устройство.

  4. Перезапустите устройство Bluetooth и компьютер, чтобы сбросить подключения.

  5. Если связывание по-прежнему завершается сбоем, проверка уровень заряда аккумулятора устройства, так как некоторым устройствам Bluetooth требуется достаточная зарядка для подключения.

Если возникла проблема с передачей файлов через Bluetooth, вы увидите одно из следующих сообщений об ошибке:

  • Ожидание подключения

  • Передача файлов Bluetooth не завершена

  • Передача файлов отключена политикой

Чтобы устранить проблему, выполните следующие действия по устранению неполадок.

Включите Bluetooth:

  • Убедитесь, что устройство находится в режиме связывания и проверка, что оно находится в пределах диапазона.

  • Перейдите в раздел Параметры > Bluetooth & устройствах и убедитесь, что bluetooth включен.

Проверка связывания Bluetooth:

  • Откройте параметры > устройствах Bluetooth & > устройствах.

  • Убедитесь, что устройство, с помощью которых вы пытаетесь отправлять и получать файлы, связано и подключено. Если нет, удалите устройство и повторно подключитесь, выбрав Добавить устройство.

Запустите средство устранения неполадок Bluetooth:

  • Выберите Пуск > Параметры > Системный > Устранение неполадок.

  • Выберите Другие средства устранения неполадок и на открывающейся странице нажмите кнопку Выполнить рядом с параметром Bluetooth. Средство устранения неполадок Bluetooth начнет проверку на наличие проблем и успешно исправит их.

Проверьте параметры передачи файлов: Щелкните правой кнопкой мыши значок Bluetooth на панели задач и выберите Пункт Получить файл , чтобы убедиться, что компьютер готов к приему файлов. Убедитесь, что устройство Bluetooth также находится в режиме обнаружения для отправки файлов.

Включите общий доступ к файлам для устройств, использующих шифрование:

  • Выберите Пуск > Параметры > Сеть & Интернет > Дополнительные параметры сети.

  • Выберите Дополнительные параметры общего доступа и на открывающейся странице разверните раскрывающееся меню Все сети. Выберите раскрывающийся список 40- или 56-разрядное шифрование для подключения к обмену файлами. Windows использует 128-разрядное шифрование для защиты подключений общего доступа к файлам. Некоторые устройства не поддерживают 128-разрядное шифрование и должны использовать 40- или 56-разрядное шифрование.

Удаление и повторная установка Адаптера Bluetooth:

  • Откройте диспетчер устройств, выберите Bluetooth. Нажмите и удерживайте (или щелкните правой кнопкой мыши) имя адаптера Bluetooth и выберите Удалить устройство > Удалить.

  • Нажмите кнопку Пуск, а затем выберите Power > Перезапустить. Windows попытается переустановить драйвер.

  • Если Windows не переустановит драйвер автоматически, откройте диспетчер устройств и выберите Bluetooth. Нажмите и удерживайте (или щелкните правой кнопкой мыши) имя адаптера Bluetooth и выберите Проверить наличие изменений оборудования.

Если Bluetooth перестает работать после обновления до Windows 11, это может быть вызвано устаревшими или неисправными драйверами, неактивными службами Bluetooth или проблемами с самим устройством Bluetooth. Чтобы устранить проблему, выполните следующие действия по устранению неполадок.

Добавьте устройство Bluetooth вручную: 

  • Выберите Пуск > Параметры > Устройства Bluetooth& > устройства.

  • Выберите Добавить устройство.

  • Выберите параметр Bluetooth для типа устройства, к которому требуется подключиться.

  • Затем ваш компьютер будет искать все доступные устройства. Убедитесь, что устройство, к которому вы хотите подключиться, находится поблизости и готово к связыванию.

  • После обнаружения щелкните устройство, чтобы завершить связывание его с устройством.

Отключите и повторно включите устройство Bluetooth:

Иногда устройство может работать неправильно и его необходимо перезапустить, чтобы снова работать. Поэтому отключите устройство Bluetooth в окне диспетчер устройств и снова включите его. 

  • Выберите Пуск > диспетчер устройств и разверните список Bluetooth.

  • На предоставленных устройствах щелкните правой кнопкой мыши устройство, к которому вы подключаетесь, и выберите параметр Отключить устройство.

  • После этого снова щелкните устройство правой кнопкой мыши и выберите пункт Включить устройство.

  • Перезагрузите компьютер и проверка— если проблема Bluetooth устранена.

Проверьте, запущены ли службы Bluetooth:

Некоторые службы должны работать в фоновом режиме, чтобы включить Bluetooth, а затем подключиться к соответствующему устройству. Вот как можно проверка:

  • Выберите клавиши Windows + R и введите services.msc, а затем нажмите кнопку ОК.

  • Откроется окно Службы. В списке служб найдите Службу поддержки Bluetooth. Вы можете нажать клавишу B на клавиатуре, чтобы перейти к службам, начиная с указанной буквы.

  • Найдя устройство, убедитесь, что его состояние запущено.

  • Если он остановлен, щелкните его правой кнопкой мыши и выберите Начать в меню слева.

  • Повторите этот процесс для службы поддержки пользователей Bluetooth и службы шлюза аудио Bluetooth.

Убедитесь, что установлены последние версии драйверов: 

Если вы недавно выполнили обновление до Windows 11 или установили обновления Windows 11, возможно, используемый вами сейчас драйвер предназначен для предыдущей версии Windows. Для автоматической проверки наличия обновления драйверов:

  • Выберите Пуск > диспетчер устройств.

  • В диспетчере устройств выберите Bluetooth, а затем выберите имя адаптера Bluetooth, которое может содержать слово «radio».

  • Щелкните правой кнопкой мыши (или нажмите и удерживайте) адаптер Bluetooth, а затем выберите Обновить драйвер > Автоматический поиск обновленных драйверов. Следуйте указаниям, а затем нажмите кнопку Закрыть.

  • После установки обновленного драйвера выберите Запустить > Power > Перезапустить, если появится запрос на перезапуск, а затем проверка, исправляет ли это проблему с подключением.

Проверьте наличие обновления Windows:

Еще раз проверка, есть ли ожидающие обновления Windows.

  • Выберите Пуск > Параметры > клиентский компонент Центра обновления Windows.

  • Нажмите Проверить наличие обновлений. Разрешите ему скачать и установить все доступные обновления.

  • После перезагрузки компьютера проверка если проблема устранена.

Если качество вывода звука через Bluetooth низкое или подключение часто падает, что влияет на воспроизведение звука, выполните следующие действия по устранению неполадок.

Если вы используете устройство Windows 11, начните с запуска автоматического средства устранения неполадок Bluetooth для проблем со звуком или громкости в приложении «Получить справку». Он автоматически запустит диагностика и попытается устранить проблему Bluetooth.

Запустите средство устранения неполадок в разделе «Справка»

Если средству устранения неполадок Bluetooth в приложении «Получить справку» не удается устранить проблему или вы используете более раннюю версию Windows или мобильное устройство, выполните следующие действия по устранению неполадок.

Проверьте параметры громкости и вывода.

  • Щелкните значок Звук на панели задач и убедитесь, что в качестве вывода звука выбрано правильное устройство Bluetooth.

  • Перейдите в раздел Параметры > Системный > звук и в разделе Выходные данные убедитесь, что устройство Bluetooth настроено в качестве выходных данных.

Настройте формат звука до самого высокого качества:

  • Выберите Пуск > Параметры > Устройства Bluetooth & > устройства.

  • Выберите устройство Bluetooth и выберите Дополнительные свойства звука .

Примечание: Вы должны быть подключены к устройству Bluetooth, чтобы увидеть параметр Расширенные свойства звука .

  • В разделе Параметры вывода выберите формат как 2 канала, 16 бит, 48000 Гц (качество DVD-дисков).

Обновление драйверов Bluetooth: 

  • В диспетчер устройств разверните узел Bluetooth, щелкните правой кнопкой мыши устройство Bluetooth и выберите Обновить драйвер.

Неоплаченное и повторное связывание устройства Bluetooth:

  • Отключите устройство Bluetooth и попытайтесь повторно подключить устройство к bluetooth & параметры устройств .

Проверьте, поддерживает ли bluetooth протокол A2DP: Проверьте документ или материал, поставляемый с bluetooth, или посетите веб-сайт производителя и убедитесь, что устройство Bluetooth поддерживает протокол A2DP для потоковой передачи звука более высокого качества.

Если подключение Bluetooth продолжает падать и требует частого повторного связывания, выполните приведенные ниже действия по устранению неполадок.

  1. Отключите режим экономии заряда: Щелкните значок Батареи на панели задач и проверка, включен ли режим экономии энергии. Если это так, отключите его, чтобы не мешать подключению Bluetooth.

  2. Отключите функцию энергосбережения в диспетчер устройств: В диспетчер устройств разверните узел Bluetooth, щелкните правой кнопкой мыши устройство Bluetooth и выберите вкладку Управление питанием, снимите флажок Разрешить компьютеру отключить это устройство, чтобы сэкономить питание.

  3. Перезапустите службу Bluetooth: Выберите клавиши Windows + R и введите services.msc, а затем нажмите кнопку ОК.  Прокрутите вниз до пункта Служба поддержки Bluetooth, щелкните правой кнопкой мыши и выберите Перезапустить.

  4. Обновление драйверов Bluetooth:В диспетчер устройств разверните узел Bluetooth, щелкните правой кнопкой мыши устройство Bluetooth и выберите Обновить драйвер.

Here is a complete guide to fixing Bluetooth connection problems & pairing issues, covering all scenarios, on your Windows 11/10 computer. Bluetooth is a wireless technology that lets you connect one device to another wirelessly. After connecting two devices wirelessly via Bluetooth, you can transfer files from one device to another. Today, different types of Bluetooth devices are available in the market, including Bluetooth headsets, Bluetooth speakers, etc. Hence, the use of Bluetooth technology is not limited to the transfer of files. You can listen to music via Bluetooth headsets and speakers, play video games by connecting a Bluetooth controller to your computer, etc. Sometimes Bluetooth devices refuse to connect to a Windows computer. In this case, we cannot use our Bluetooth device. There are multiple reasons why a Bluetooth device refuses to connect to a computer.

Bluetooth connection problems in Windows

Reasons why a Bluetooth device cannot pair with a Windows computer

Before we talk about the solutions to fix Bluetooth connection problems, it is necessary to know the reasons why a Bluetooth device refuses to pair with another device. Let’s see some reasons why a Bluetooth device cannot pair with a Windows computer.

  1. Out of range: This is the most common cause why a Bluetooth device cannot find another device to pair with. Bluetooth is a wireless technology that works within a range of approximately 10 meters. When you are connecting your Bluetooth devices, make sure that both of them are in the operating range.
  2. Battery: The Bluetooth devices run on a battery. If the battery is low or drained out, the devices will not be able to connect with each other. Hence, if you are experiencing connection issues with your Bluetooth devices, make sure that they are fully charged (if they run on rechargeable batteries) and the batteries are new (if they run on non-rechargeable batteries).
  3. Interference: Interference is one of the causes of Bluetooth connection issues. The Bluetooth technology works on 2.45 GHz. If your computer is using another wireless technology with the same frequency, you may face interference issues with your Bluetooth devices. If such a thing happens, it will result in Bluetooth disconnection.
  4. Incompatibility: Most Bluetooth devices are backward compatible. This means that the devices with a higher version of Bluetooth can connect with the lower version of Bluetooth. But this is not the case with all Bluetooth devices. BLE (Bluetooth Low Energy) or Bluetooth Smart is the technology that comes with a few Bluetooth devices. These types of devices are not compatible with standard Bluetooth devices.

Above, we have seen some common causes of Bluetooth connection issues. Now, let’s talk about how to fix Bluetooth connection problems in Windows 11/10 devices. You can try the following solutions if you are facing Bluetooth connection issues on your Windows 11/10 computer. Before you proceed, we suggest you restart your computer, as sometimes the problem occurs due to a minor glitch that can be resolved only by restarting the Windows device. Also, try turning off the Bluetooth of your computer and then turning it on again. Sometimes, toggling the Bluetooth of a computer fixes the Bluetooth connectivity issues. If this does not help, go through the following fixes.

  1. Make sure that the Bluetooth of your PC is turned on
  2. Check if the Airplane mode is turned on
  3. Check your Bluetooth device’s battery
  4. Check your Bluetooth device
  5. Restart your Bluetooth device
  6. Check for interference issues
  7. Remove your Bluetooth device and add it again
  8. Run the appropriate troubleshooter
  9. Update and reinstall your Bluetooth drivers
  10. Rollback your Bluetooth driver or uninstall the latest Windows Update
  11. Restart Bluetooth Support Service
  12. Configure the Bluetooth Support Service
  13. Check the status of the Device Association Service
  14. Perform a System Restore
  15. Perform an In-place Upgrade

Below, we have explained all these fixes in detail.

1] Make sure that the Bluetooth of your PC is turned on

Turn On Bluetooth Windows

Check if you have turned on the Bluetooth of your computer. The button to turn on and off the Bluetooth is available in Windows 11/10 Settings.

2] Check if the Airplane mode is turned on

Turning on the Airplane mode will turn off all the wireless connections on your Windows device. Hence, it is a quick way to turn off all wireless connections in one go. Bluetooth is also a wireless connection. Therefore, turning on the Airplane mode will automatically turn off the Bluetooth. Check if you have turned on the Airplane mode by mistake. If yes, turn it off.

Toggle Airplane Mode Windows 11 Settings

Some laptops have a dedicated function key to toggle the Airplane mode. If your laptop does not have this function key, you can turn it on and off via Windows 11/10 Settings and Quick Settings.

3] Check your Bluetooth device’s battery

Make sure that your Bluetooth device is completely charged. If your Bluetooth device has non-rechargeable batteries, replace them and then check if you can connect your device to your computer or not. Also, make sure that your Bluetooth device is within range, otherwise, your PC will not be able to detect it.

4] Check your Bluetooth device

Sometimes, the problem is associated with the Bluetooth device and not with the Windows computer. To confirm whether your Bluetooth device is working or not, connect it to another computer (if available). If another computer is not available, you can check the functionality of your Bluetooth device by connecting it to your friend’s computer. If the Bluetooth device is connecting with your friend’s computer but not with your computer, the problem might be with your Bluetooth drivers. We will talk about this later in this article.

If your Bluetooth device is not connecting to another computer, contact your device manufacturer. If your device is under warranty, you can replace it (as per the manufacturer’s policies).

5] Restart your Bluetooth device

Another effective solution to resolve the Bluetooth connection problems is to restart the Bluetooth device. The steps for the same are as follows:

  1. Power off your Bluetooth device.
  2. Wait for a few minutes.
  3. Turn on your Bluetooth device.

Now, see if you can connect it to your computer. If not, try the other solutions.

6] Check for interference issues

As we have explained earlier in this article, one of the causes of the Bluetooth connection problems is interference. Interference occurs when any of the following conditions are satisfied:

  • When you have placed your Bluetooth device near the USB 3.0 port.
  • When your computer is connected to another wireless connection that is using the same frequency as Bluetooth.

If your laptop has a USB 3.0 port, you may experience Bluetooth connection issues if you have placed your Bluetooth device near the USB 3.0 port. This usually happens if there is a USB device connected to the USB 3.0 port. This occurs because the USB 3.0 cables have a tendency to emit radio frequencies that can interfere with the Bluetooth devices. The solution to fix this issue is to place the Bluetooth device away from the USB 3.0 port.

If your computer is connected to another wireless connection that is using the same frequency band as Bluetooth, you may experience connection issues with Bluetooth devices due to interference. Wi-Fi signals can operate on 2.4 GHz and 5 GHz. If your Wi-Fi signal is using 2.4 GHz, it may cause interference with the Bluetooth devices. To get rid of this problem, change the frequency of your Wi-Fi signal from 2.4 GHz to 5 GHz.

Read: Bluetooth headphones show up as two devices in Windows 11/10.

7] Remove your Bluetooth device and add it again

One effective way to fix the Bluetooth connection issues is to remove the Bluetooth device from your computer and then add it again. If your Bluetooth device was connecting to your computer previously but now, you are facing connection issues with your Bluetooth device, the Bluetooth device is already added to your computer. In this case, removing the Bluetooth device from the computer and adding it again can fix the problem.

Remove bluetooth devices from Windows

The steps for the same are written below:

  1. Open the Bluetooth & Devices page of your Windows 11/10 Settings.
  2. Select your Bluetooth device and click Remove device. This action will remove the Bluetooth device from your computer.
  3. After removing the Bluetooth device, turn off the Bluetooth device and restart your computer.
  4. When the computer restarts, turn on your Bluetooth device. Now, open the Bluetooth & devices page in Settings and click on the Add device button to add your Bluetooth device.

Your Bluetooth device should now connect to your computer.

Fix: Try connecting your device again Bluetooth Error in Windows 11

8] Run the appropriate troubleshooter

Windows devices come with built-in troubleshooting tools. You can run the appropriate troubleshooter to fix the problem that you are facing. Because you are experiencing Bluetooth connection issues on your Windows device, running the Bluetooth troubleshooter and Hardware & Devices troubleshooter can help.

Run Bluetooth Troubleshooter in Windows 11

To run Bluetooth troubleshooter on Windows 11, open the Settings app and go to “System > Troubleshoot > Other troubleshooters.” Now, click on the Run button next to Bluetooth.

On Windows 10, open Settings and go to “Update & security > Troubleshoot > Additional troubleshooters.” Select Bluetooth and click on the Run button.

UPDATE: Microsoft has deprecated the MSDT-based Windows Troubleshooters. You have to use the new Get Help based Bluetooth Troubleshooter.

9] Update and reinstall Bluetooth drivers

One possible cause of the problem is the outdated and corrupted Bluetooth drivers. A driver is a piece of software that tells an operating system which type of device is connected to it. When a driver malfunctions, you may experience several issues with the respective device.

If you are still experiencing Bluetooth connection issues on your Windows device, you should update your Bluetooth device drivers. On Windows computers, you can update your Bluetooth device driver via Windows Optional Update feature (if an update for your Bluetooth device driver is available there).

If this does not work, we suggest you uninstall the currently installed Bluetooth driver from your system. Then visit the official website of your Bluetooth device manufacturer. Download the latest version of your Bluetooth device driver and install it manually.

10] Rollback your Bluetooth driver or uninstall the latest Windows Update

If the issue has started occurring after a certain Windows Update, this means that your Bluetooth device driver has also been updated along with the Windows Update. In such a case, you can uninstall the latest driver version and go back to the previous driver version. To do so, follow the steps below:

Roll Back Bluetooth device driver

  1. Press the Win + X keys and select the Device Manager.
  2. When the Device Manager opens up, locate your Bluetooth device driver.
  3. Right-click on it and select Properties.
  4. Click on the Driver tab and see if the Roll Back option is available. If yes, click on it. This process will uninstall the latest driver update and install the previous version of your Bluetooth device driver.

Now, check if the issue persists. If yes, uninstall the latest Windows Update.

Read: Bluetooth keyboard or mouse keeps going to Sleep

11] Restart the Bluetooth Support Service

The Bluetooth Support Service is responsible for the proper functioning of the Bluetooth devices connected to a Windows computer. If this service is not running or has been stopped by you by mistake, you may experience several issues with your Bluetooth devices. Check the status of the Bluetooth Support Service and start it if you find it stopped.

The steps to restart Bluetooth Support Service are as follows:

Restart Bluetooth Support Service

  1. Launch the Run command box and type services.msc. Click OK. This command will open the Services Management window.
  2. In the Services app, locate Bluetooth Support Service.
  3. Once you find it, check its status. If its status shows Running, right-click on it and select Restart. If it is not running, right-click on it and select Start.
  4. After starting it, double-click on it to open its properties.
  5. Click on the Startup type drop-down and select Automatic.
  6. Click Apply and then click OK.

12] Configure the Bluetooth Support Service

If restarting the Bluetooth Support Service does not fix your problem, configure it by following the steps given below and check if it helps.

Configure the Bluetooth Support Service

  1. Open the Service Management window by following the process explained in the previous solution.
  2. Locate the Bluetooth Support Service. Double-click on it to open its properties.
  3. Select the Log On tab.
  4. Now, select This Account and type Local Service in the required field.
  5. Delete the password in the Password and Confirm Password fields.
  6. Click Apply and then click OK.

13] Check the status of the Device Association Service

The Device Association Service enables pairing between a Windows device and a wireless device. If this service is not running, you may face connection issues with your wireless devices. Check its status in the Services app. The steps for the same are written below:

Start Device Association Service

  1. Open the Services app.
  2. Locate Device Association Service.
  3. If its status does not show Running, right-click on it and select Start.

14] Perform a System Restore

If you have created a system restore point, you can restore your system and check if this fixes the problem. This method is useful if the System Restore Point was created when there were no Bluetooth connection issues.

15] Perform an In-place Upgrade

If none of the above methods fixed your problem or if the Bluetooth is missing or it is greyed out in Windows Settings, performing an in-place upgrade can fix the issue.

Read: Fix Bluetooth audio stuttering in Windows 11/10.

Why does my Bluetooth keep disconnecting on Windows 11?

There might be multiple reasons why your Bluetooth device keeps disconnecting on Windows 11, like low battery, corrupted or outdated Bluetooth device drivers, interference issues with other wireless connections or USB 3.0 devices, etc. This problem can occur on any Bluetooth device, like a Bluetooth mouse, Bluetooth controller, etc.

To fix such a problem, you can try the solutions explained above in this article.

How do I fix the Bluetooth pairing problem?

If Bluetooth devices are not pairing with your Windows computer, you can try some general solutions, like restarting your Windows device, power cycling your Bluetooth device, replacing your Bluetooth device’s batteries, running the Bluetooth troubleshooter, etc.

Hope this helps.

Read next: Fix Bluetooth not working after waking from Sleep.

If you’re encountering difficulties while trying to connect a Bluetooth device to your Windows PC, fear not. In this comprehensive guide, we will walk you through various troubleshooting steps to fix Bluetooth problems in Windows 11 and Windows 10 to ensure the onnection is seamless. Let’s dive into it!

Fix Bluetooth problems in Windows

Preliminary checks 

Before we get into the nitty-gritty of troubleshooting, it’s essential to perform some preliminary checks to avoid Bluetooth problems. These can save you time and frustration down the road.

1. Check your product information

First and foremost, verify whether your device has Bluetooth capabilities. Some devices, especially older models, may not support Bluetooth. Refer to your product specifications to confirm its Bluetooth compatibility.

2. Ensure Bluetooth is turned on

If you’re using a laptop with a physical Bluetooth switch on its body, double-check that it’s switched on.

In Windows 11, you have two methods to ensure Bluetooth is enabled, whereas in Windows 10, you only have one:

Check your Bluetooth device

Your Bluetooth device plays a crucial role in the connection process and can be the cause of numerous reasons why you’re having Bluetooth problems in Windows. Make sure it’s ready and well-prepared to connect to your PC.

1. Verify your device’s state

  • Ensure your Bluetooth device is powered on.
  • Confirm it has adequate battery life or fresh batteries.
  • Check if it’s within the optimal range of your PC.

2. Restart your Bluetooth device

If you encounter issues, a quick restart of your Bluetooth device can often resolve the problem. Power it off, wait a few seconds, and then turn it back on.

3. Adjust Bluetooth discovery settings

If your Bluetooth device doesn’t appear in the list of available devices, you may need to change your Bluetooth devices’ discovery setting to “Advanced.”

  • Power off your Bluetooth device, wait a few seconds, and then power it back on.
  • Confirm that your Bluetooth device is in the right proximity. Interference can occur if it’s too close to other USB devices connected to USB 3.0 ports.
  • Adjust the Bluetooth devices discovery setting to Advanced if you don’t see your Bluetooth device in the list of devices.
    Bluetooth problems in windows

Check your PC

Your PC’s settings can also affect the Bluetooth connection. Let’s ensure everything is in order.

1. Disable Airplane Mode

Make sure Airplane mode is turned off. Click on the Network, Sound, or Battery icons on the right side of the taskbar to verify this setting.

2. Turn Bluetooth on and off

In Windows 11, navigate to Start > Settings > Bluetooth & devices. Turn off Bluetooth, wait a few seconds, and then turn it back on.

3. Remove and reconnect Bluetooth devices

In the same Bluetooth & devices settings, click on “Devices.” For the Bluetooth device causing issues, select “More options” and then “Remove device” followed by “Yes.” To reconnect your Bluetooth device, refer to our guide on connecting a Bluetooth device.

If issues persist, remove the Bluetooth device, then re-add it via Start > Settings > Bluetooth & devices > Devices. For detailed pairing instructions, refer to “Pair a Bluetooth device in Windows.”

Troubleshooting common Bluetooth problems

Sometimes Bluetooth-related problems persist despite your best efforts. In the event of Bluetooth issues, such as the missing Bluetooth icon, problems after Windows updates, or upgrading to Windows 11 from Windows 10, consider the following:

1. Run the Bluetooth Troubleshooter

Navigate to Start > Settings > System > Troubleshoot > Other troubleshooters. Next to Bluetooth, select “Run” and follow the provided instructions.

Bluetooth problems in windows

2. Ensure you have the latest drivers

If you’ve recently upgraded to Windows 11 or installed updates, your current driver may not be compatible. To automatically search for driver updates:

  1. Search for “Device Manager” in the taskbar, then select “Open” to open Device Manager.
    Bluetooth problems in windows

  2. In Device Manager, choose Bluetooth and right-click on the Bluetooth adapter name. Select “Update driver.”
    Bluetooth problems in windows

  3. Pick “Search automatically for updated driver software.” Follow the on-screen steps, then close the window when finished.
    Bluetooth problems in windows

After updating the driver, restart your system and check if the issue is resolved. If Windows can’t locate a new Bluetooth driver, visit the PC manufacturer’s website to download the latest driver.

It’s important to note that outdated or incompatible drivers are common culprits for Bluetooth connection problems. If you prefer manual driver installation:

  1. Visit your PC manufacturer’s website.
  2. Download the latest driver.

If it’s an executable (.exe) file, double-click it to run and install the drivers. If you have individual files with .inf and .sys extensions, follow these steps:

  1. Search for “Device Manager” in the taskbar, then select “Device Manager.”
  2. In Device Manager, find Bluetooth, and select the Bluetooth adapter name (or check in Other devices if it’s not listed there).
  3. Right-click on the Bluetooth adapter, and select “Update driver” > “Browse my computer for drivers.” Choose the location where the driver files are stored and follow the prompts to install the driver. After installation, restart your PC.

3. Uninstall/Reinstall Bluetooth adapter

In cases where the Bluetooth icon is missing but Bluetooth appears in Device Manager, follow these steps:

  1. Search for “Device Manager” in the taskbar and select it.
  2. Find the “Bluetooth” section, right-click your Bluetooth adapter and choose “Uninstall device” followed by “Uninstall.”
  3. After the device is uninstalled, shut down your device, wait a few seconds, and turn it back on. Windows will attempt to reinstall the driver.
  4. If Windows doesn’t reinstall the driver automatically, go to Device Manager and select “Action” > “Scan for hardware changes.”

Note: If necessary, contact your PC or hardware manufacturer for the latest Bluetooth adapter drivers.

Troubleshooting Bluetooth accessories

If you’re experiencing difficulties pairing, or using Bluetooth accessories, follow the steps below to address common Bluetooth problems with accessories like a keyboard, mouse, or pen.

1. Unknown PIN

If prompted to enter a PIN but don’t have one, try these steps:

  • Check your device’s documentation for a PIN or search for one on the device itself.
  • Attempt common PINs like 0000 or 1234.

If you’re prompted to enter a PIN but don’t see an input field on your PC’s screen, type 0000 on your Bluetooth keyboard and press Enter.

2. Pairing Issues

To resolve pairing issues, remove the Bluetooth device that’s paired but not working. Go to Start > Settings > Bluetooth & devices > Devices. Select the problematic device, choose “More options,” and then “Remove device.” Afterward, re-pair the device.

3. Connection and audio issues

If you’re having problems connecting a Bluetooth audio device or experiencing sound issues, consider the following:

  • Ensure the audio device is within range of your PC.
  • Verify that audio is playing through the Bluetooth device by going to Start > Settings > System > Sound. Select “Choose where to play sound” and opt for the Bluetooth device.
    Bluetooth problems in windows

  • If the device is listed as “Paired” but you can’t hear audio, ensure it’s connected. In Bluetooth & devices, click “Devices,” then “More options” next to the device, and select “Connect.”

If your device is connected but audio quality is poor, follow these steps:

  • Make sure the audio is playing through the Bluetooth device by adjusting the settings in Start > Settings > System > Sound.
  • Pause any Bluetooth file-sharing activities as these can interfere with audio quality.

To ensure the best audio quality, verify that “Stereo” is selected for the Bluetooth device. Here’s how to check:

  1. Click on the Volume icon on the right side of the taskbar and select “Manage audio devices” to choose a playback device.
  2. Locate the Bluetooth device and make sure “Stereo” is selected. If you only see “Hands-Free” as an option, it may affect audio quality. Remove the device in Bluetooth & devices > Devices and then add it again. Check the Volume panel to confirm “Stereo” is selected.

Check Microsoft documentation for more

Fixing Bluetooth problems in Windows 11 and Windows 10 is entirely manageable with the right guidance. By following these troubleshooting steps, you can enjoy seamless Bluetooth connectivity and get your devices back on track. Remember that technology hiccups are common, but with a little patience and these practical solutions, you can quickly regain your wireless freedom. So, don’t let Bluetooth problems hold you back – get connected and enjoy a hassle-free digital experience in the world of Windows.

Windows 10 Bluetooth Issues Overview

Many users encounter various issues after upgrading their systems to Windows 10. One common and frustrating concern that often arises pertains to the functionality of Bluetooth. Upon transitioning to Windows 10, you may encounter situations where Bluetooth functionality could perform better. Bluetooth not working on Windows 10 can cause disruptions in the proper operation of a variety of Bluetooth-connected devices, such as wireless mice, speakers, keyboards, headphones, webcams, and other peripherals, potentially resulting in a source of frustration.

This article will explore six straightforward methods to address Bluetooth problems on Windows 10. Whether you’re dealing with an unresponsive wireless mouse, audio glitches with your Bluetooth speakers, or connectivity troubles with any other Bluetooth device, these troubleshooting steps will assist you in restoring proper Bluetooth functionality, allowing you to regain control and enjoy a seamless experience. So, let’s dive into the solutions and get your Bluetooth not working Windows 10 blues sorted out!

Workable Solutions Step-by-step Troubleshooting
1. Make Sure Bluetooth Is Enabled on Windows 10 Press the Win + A keys to open the Action Center. Confirm that the Bluetooth tile is selected…Full steps
2. Restart Windows 10 Bluetooth Services Press Win + R to open the Run dialogue box. Type in services.msc and press Enter, which…Full steps
3. Update/Reinstall Bluetooth Drivers To begin, press the Windows and X keys simultaneously on your keyboard. From…Full steps
4. Run Bluetooth Troubleshooter on Windows 10 Open the Start menu. Select «Settings» from the Start menu or use the Windows + I shortcut. Click…Full steps
More Solutioins Click on Settings after accessing the Start menu. Choose «Update & Security». Visit the…Full steps

Reasons for Bluetooth Not Working on Windows 10

Here are some reasons for this issue:

  • ⚠️Driver Issues: Outdated or incompatible Bluetooth drivers can cause connectivity problems, and Bluetooth disappeared on Windows 10.
  • ❌Bluetooth Service Stopped: Sometimes, the Bluetooth service itself stops running or encounters errors, leading to a lack of functionality.
  • 💽Hardware Problems: Physical issues with your PC’s Bluetooth hardware, such as a faulty Bluetooth adapter, can also result in Bluetooth not working.
  • 👩‍🔧Software Conflicts: Other software running on your PC, especially third-party Bluetooth management tools or security software, can interfere with Bluetooth operations.

Quick Fixes for Bluetooth Issues

The possible fixes for this problem can be:

Quick Fixes Editor’s Review
✅Confirm the device supports Bluetooth Ensure the device you are trying to connect is Bluetooth-enabled. Some devices may look wireless but lack Bluetooth capability.
💻Restart Windows A simple restart can resolve many Bluetooth problems by resetting the Bluetooth stack and resolving minor software glitches.
⚠️Check Bluetooth conflicts Disable or uninstall third-party Bluetooth management software or security programs that may conflict with the Windows Bluetooth stack.

If these simple solutions don’t solve your Bluetooth problems, there’s no need to fret! We’ve prepared a helpful video tutorial to walk you through the troubleshooting process, providing step-by-step guidance.

  • 00:00 Introduction
  • 00:22 First Solution
  • 02:32 Second Solution
  • 04:06 Third Solution

Fix 1. Make Sure Bluetooth Is Enabled on Windows 10

One common issue encountered with this operating system and others pertains to the sudden deactivation of certain features, such as Bluetooth, without prior notification. Addressing this issue can often be straightforward, involving reactivating the Bluetooth feature in your device settings. Below are the steps for this:

Step 1. Press the Win + A keys to open the Action Center.

Step 2. Confirm that the Bluetooth tile is selected. If it’s not, then activate it.

check Bluetooth option

Fix 2. Restart Windows 10 Bluetooth Services

When Bluetooth isn’t operating correctly, a common underlying problem could be the Bluetooth Support Service not running in the background. To enable it on a Windows 10 system, follow these steps:

Step 1. Press Win + R to open the Run dialogue box. Type in services.msc and press Enter, which opens the Services window.

run services.msc on WIndows

Step 2. Locate «Bluetooth Support Service» and double-click it. Go to the «General» tab in the Bluetooth Support Service dialogue.

Step 3. If available, click «Start» and then choose «Automatic» from the «Startup type» dropdown menu. It ensures that the Bluetooth Support Service starts automatically with Windows.

Choose automatic option

Step 4. Now, switch to the «Log On» tab. Check the «Local System account» option. Select OK.

Step 5. Press the restart shortcut on Windows 10 (Alt+F4) to reboot your computer.

If the two methods work perfectly and solve your Bluetooth problem, don’t hesitate to share this passage on social media!

Fix 3. Update/Reinstall Bluetooth Drivers

The drivers on your computer, similar to the operating system, may necessitate updates, particularly if you wish to maintain their current status. It becomes especially crucial for Bluetooth drivers, which might have been pre-installed on your computer when you first obtained it. Ensuring these drivers are up-to-date is essential for addressing issues like the «Bluetooth is unavailable on this device.» To tackle this problem, you can follow these steps:

Step 1. To begin, press the Windows and X keys simultaneously on your keyboard. From the resulting WinX menu, select the «Device Manager» option.

Step 2. In the Device Manager window, locate and expand the «Bluetooth» menu by clicking the arrow next.

Step 3. Right-click the Bluetooth adapter and select «Update Driver.» You can let Windows 10 automatically find and install the driver or manually locate an existing driver file on your computer.

select update driver

Step 4. Wait for the driver installation process to complete. If you have multiple Bluetooth adapter drivers, repeat these steps for each.

You may also want to learn how to update USB drivers on Windows 10:

How to Download and Update USB Drivers in Windows 10

A range of peripherals is connected to your PC via a USB connection. If the USB driver goes wrong, these devices cannot work well. Read more >>

Fix 4. Run Bluetooth Troubleshooter on Windows 10

Microsoft has implemented various solutions to address Windows-related issues, offering assistance directly from within your system. One valuable tool at your disposal is the built-in troubleshooter, designed to resolve various problems affecting your system’s ability to shut down and Bluetooth functionality. To access and utilize the Bluetooth troubleshooter for potential Bluetooth issues, follow these steps:

Step 1. Open the Start menu.

Step 2. Select «Settings» from the Start menu or use the Windows + I shortcut. Click Update & Security.

Step 3. Under «Update & Security,» go to the «Troubleshoot» tab to find the Bluetooth troubleshooter.

Access the troubleshoot tab

Step 4. If you have not shared full diagnostic data with Microsoft, you may need to click the «Additional troubleshooters» link. In the list that appears, locate the Bluetooth troubleshooter.

Step 5. Click «Run the troubleshooter» to start diagnosing. Let it scan for Bluetooth issues, and it can fix the Bluetooth keyboard, headphone, and mouse not working on Windows 10

Run the troubleshooter

Fix 5. Update Windows 10 to Troubleshoot

Keeping your OS up to date can often eliminate various compatibility and performance issues, including Bluetooth-related problems. Let’s investigate the steps to ensure your Windows 10 runs on the latest version and potentially solve your Bluetooth woes.

Step 1. Click on Settings after accessing the Start menu.

Step 2. Choose «Update & Security».

Step 3. Visit the «Windows Update» section, and choose «Check for updates». Then, choose an available update to install.

check for updates

If you encounter issues like Windows 10 update stuck at 100%, check the following passage to fix the problem:

How to Fix Windows 10 Update Stuck at 100 [8 Tested Fixed]

Many Windows 10 users have encountered the problem that the Windows 10 update is stuck at 100. Want to learn how to fix this problem? Read more >>

Fix 6. Factory Reset Windows 10

When you’ve exhausted all other avenues to resolve persistent Bluetooth issues on your Windows 10 system without success, it may become necessary to consider a more drastic solution: performing a factory reset. Check the steps for this:

Step 1. Choose Settings after clicking the Start button.

Step 2. Within the Settings menu, navigate to «Update & Security». Under the «Update & Security» section, locate and click «Recovery».

Step 3. In the Recovery options, find and select «Reset this PC».

Step 4. To commence the factory reset process, click on «Get Started».

click Get Started

You can check more methods to factory reset Windows 10 without passwords:

How to Factory Reset Windows 10 Without Password | 3 Methods

Want to reset your Windows 10 password but unsure how to do it? No worries! We’ll show you how to do that. Read more >>

💡Restore Data After Fixing Bluetooth Issues

If you’re still grappling with Bluetooth not functioning correctly on your Windows 10 system, there’s a reliable solution at your disposal. EaseUS Data Recovery Wizard can be your go-to software to address this problem and safely restore your data.

Moreover, this professional data recovery tool excels in retrieving lost data from various circumstances, including errors, unintentional deletions, emptied Trash Bins, and more. With just a few straightforward steps, you can effortlessly recover your valuable files and put your worries to rest.

Key Features:

  • 💻This software can recover deleted files on Windows 10, such as photos, videos, music, documents, emails, etc. It’s compatible with various Mac devices, including HDDs, SSDs, and memory cards.
  • 👩‍🔧EaseUS offers recovery in complex data loss scenarios, such as recovering files after factory resettings Windows 10, recovering formatted hard drives, etc.
  • 🗑️Whether your data is on internal hard drives, SD cards, USB drives, cameras, or fusion drives, this tool can retrieve it effectively, and it also supports emptied Recycle Bin recovery.

Check the following steps to restore lost data with EaseUS data recovery software:

Note: To guarantee a high data recovery chance, install EaseUS data recovery software on another disk instead of the original disk where you lost files. 

Step 1. Launch EaseUS Data Recovery Wizard on your Windows 11, Windows 10, Windows 8, or Windows 7 computer. Select the disk partition or storage location where you lost data and click «Search for Lost Data».

select the disk on Windows  to scan

Step 2. This recovery software will start scanning the disk to find all lost and deleted files. When the scan process completes, click «Filter» > «Type» to specify lost file types. If you remember the file name, you can also search in the search box, which is the fastest way to find the target file.

choose the recovered data type

Step 3. Preview and restore lost Windows files. You can double-click to preview the scanned files. Then, select the target data and click the «Recover» button to save them to another safe spot in the PC or Cloud drive.

recover windows 10 lost data

Furthermore, share your positive experiences with EaseUS on your social networks and let others discover its incredible data recovery solutions.

Summary

In conclusion, resolving issues related to Bluetooth not working on Windows 10 involves a series of straightforward steps. These methods can be applied to troubleshoot and potentially fix various Bluetooth connectivity problems. You can often resolve issues without hassle by ensuring your Bluetooth device is ready for pairing, updating drivers, and using built-in Windows tools like Device Manager and Troubleshooter. Adjusting power settings and, in extreme cases, resorting to a system restore can also help restore stable Bluetooth functionality. The key is diagnosing the problem and choosing the appropriate method for a successful resolution.

Let’s have a look at some questions related to this problem:

1. Why is my PC not finding Bluetooth devices?

If your PC is not finding Bluetooth devices, it may be due to Bluetooth being turned off, driver issues, or interference. Ensure Bluetooth is enabled in settings, update or reinstall Bluetooth drivers, and minimize interference by moving devices closer.

2. Why does the Windows 10 Bluetooth option grey out?

The Bluetooth option may grey out due to driver problems or conflicts. Update or reinstall Bluetooth drivers, check for conflicts with third-party software, and ensure Bluetooth services are running in the Windows Services menu.

3. How to fix Windows 11 Bluetooth not working?

To address Windows 11 Bluetooth issues, update your system, restart Bluetooth services, remove and re-pair devices, and check for driver updates. If problems persist, troubleshoot in the Device Manager or consider a system restore.

4. Why do I get a notice that «Device does not have Bluetooth»?

Receiving a notice that a device doesn’t have Bluetooth means the hardware lacks Bluetooth capabilities. You may need external Bluetooth adapters or alternative methods, such as Wi-Fi or USB connections, to connect wirelessly.

Bluetooth issue in Windows 11 has kept people handicapped as most of the hardware peripherals like mouse, keyboard, speakers are wireless nowadays. You might need to head back to messy wires running all around unless there is a perfect fix. If you encounter Bluetooth not working in Windows 11 problem, you are in the right place as we are going to discuss all plausible ways to resolve the issue. Before jumping to the additional workarounds, restart your PC first since this simple tweak often works as a quick fix.

In most cases, the Bluetooth driver for Windows 11 is the primary cause behind this problem. You might face various issues when the wireless peripherals are not functioning when paired with the PC. One is Bluetooth is not available on this device message that appears when trying to fix it through troubleshooter. Other troubles are, it not detecting device, missing from Device manager, turned off, etc. Generally, defective or a missing driver is the main reason to have such type of troubles in Windows 11. Besides, some maladjustment in the settings or registry can lead to Bluetooth malfunction in the system too.

Bluetooth not working in Windows 11

Here are how to fix Bluetooth not working in Windows 11 –

Way-1: Turn On Bluetooth

Troubleshooting should be started from a very basic step and the first thing you will have to ensure that the Bluetooth is enabled. This may seem unnecessary as people usually turn on the Bluetooth of the devices before using them. Even then, many of us often forget to do so on either of the devices and cannot connect. Therefore, check the device that you are trying to connect with Windows 11 and ensure it is switched on. Also, make sure the Bluetooth in your computer is enabled by following the below guidelines –

  1. Press – Windows + A to open Action Center.
  2. Check if the Bluetooth icon is in gray color.
  3. If yes, click on Bluetooth to enable the same.

Though Bluetooth option remains added in Quick actions by default, you can go through the dedicated settings page to enable the functionality in case the icon is missing there. For that –

  1. Press – Windows + I.
  2. Click – Bluetooth & devices from the left pane.
  3. Move to the right and turn on the toggle button present under Bluetooth.

You can also follow – How to turn on or enable Bluetooth On Windows 11.

Way-2: Check Bluetooth device

Physical checks need to be carried out on Bluetooth devices and adapters if have any. Sometimes, the port you are using to connect the Windows 11 machine can be troublesome. Therefore, interchange the USB ports in the computer and check if it is working. Some people also use multiple port adapter, skip that if you are using the same, and pair the Bluetooth peripheral directly with the Windows 11 device.

Carry out checks on other Bluetooth connections if you have multiple peripherals on the computer. The device usually tries to pair up with the nearby ones and cause trouble. For example, you can disable the Bluetooth in other electronics like smartphones, speakers, headphones and keep the one causing issues enabled only.

Way-3: Allow Bluetooth devices to find your computer

Sometimes the computer you are using remains in the hidden list and other Bluetooth devices won’t find it anyway. In that case, you have to make the Windows 11 machine discoverable to others so that they can find it in the search result. To do that, follow the below steps –

  1. Right-click the Start button and choose – Settings.
  2. Select – Bluetooth & Devices.
  3. Click – View more devices.
  1. Scroll down and click – More Bluetooth settings.
  1. After a popup opens, check the box set for Allow Bluetooth devices to find this PC.
  1. Click Apply and then OK.

Way-4: Add Bluetooth device manually

Oftentimes, the computer fails to detect the desired device which is the reason to presume Bluetooth not working in Windows 11. In such a case, the simplest solution is to add that device manually. Here are the steps to follow –

  1. Press – Windows + I.
  2. Click – Bluetooth & devices.
  3. Thereafter, click – Add device.
  1. From the next popup, pick – Bluetooth.
  2. When you see your desired device, select the same.
  3. If you don’t find the device initially, click Refresh and then pick the device you want to connect.
  4. Follow further on-screen guidelines if any.

Way-5: Remove the problematic device and re-add

If you have multiple Bluetooth devices attached to your Windows 11 machine, they make conflicts in them and end up causing random issues. To overcome the situation, remove the devices that were not connected for a long time or are no longer in use. Many users have got this workaround pretty on point while resolving Bluetooth not working in Windows 11 issue.

  1. Open the Settings app. To do so, press – Win+I hotkey.
  2. Click on – Bluetooth & devices.
  3. Select – View more devices from the right pane.
  4. On the list, click on the 3 dots icon and select – Remove device.
  1. For final consent, hit – Yes.
  2. Follow the same process for all the unnecessary devices.
  3. Then follow Way-4 to add the device again.

Way-6: Restart Bluetooth service

Windows-operated machines have a good number of services dedicated to run various functionalities in them. They usually control the settings, activity of the devices on the computer. If a service is disabled, you can never expect the related device to be operated in any way.

If Bluetooth is not detecting devices in Windows 11 or not working, check the responsible service is running in the system. There are plenty of chances by which the service can be troubled or disabled as well. To ensure its running, follow the below steps –

  1. Press Windows key and type – services.msc.
  2. Select – Services app from the best match.
  3. When on the Services window, scroll down to find Bluetooth Support Service.
  4. Right-click on the service and choose – Properties.
  5. In the next popup, navigate to Startup type.
  6. Click the dropdown menu and select – Automatic.
  1. Hit – Start from the next row if the button is active.
  2. Click Apply and then OK to save the changes.
  3. Close Services and check if the Bluetooth is working.

Way-7: Disable Airplane mode

Airplane mode help in preventing all wireless communication like Bluetooth, WiFi, NFC, cellular, and more. The feature is basically used while flying in a plane or at a location where the use of radio signals is restricted. When enabled, this not only disables the wireless devices quickly but also saves battery life for longer use.

If you turned on Airplane mode earlier or the same happened accidentally, none of the wireless communication will work for sure. Therefore, disable the feature if Bluetooth not working in Windows 11. For that, follow the way –

  1. Press – Windows + A to invoke Action Center.
  2. Check the icon of Airplane mode.
  3. If the option is grayed out that means the feature is already disabled. In that case, you don’t need to do anything.
  4. In case you find the Airplane mode highlighted, click on it once to turn it off.

There might be instances when Airplane mode is unavailable in the Action Center. If so, you can disable the feature by accessing its dedicated settings page. For that –

  1. Press – Windows + I hotkey.
  2. Click – Network & Internet from the left pane.
  3. Go to the right and turn off the Airplane mode.

Way-8: Change the Power saving plan

Powersaving determines how the laptop will consume the battery life when it is not running in AC power. If you have already enabled this mode in Windows 11 machine, it will disable the Bluetooth and end up having associated issues.

To avoid this trouble, you need to bring some changes in the Power Saving plan which will not disable the Bluetooth. To accomplish this, follow the below guidelines –

  1. Press Windows key and I at once.
  2. In the Settings app, go to the right pane.
  3. Click on – Power & battery.
  4. Make sure the toggle button present beneath Battery saver is switched off.
  1. Now, click on – Screen & sleep.
  2. From the adjacent right side pane, choose Never for all the modes available there.
  1. Reboot PC.
  2. Check if the Bluetooth is working properly now.

Way-9: Update dedicated driver

Driver incompatibilities can be the most prominent cause to disable Bluetooth devices in a computer. The former controls the interaction and communication between hardware devices & the software controlling them. If these major components stay in an outdated state, the data flow cannot be established properly. Hence plenty of problems will arise and the total mal-function will be there for hardware peripheral.

Since Bluetooth not working in Windows 11, there is a high chance that the dedicated driver is outdated or becomes incompatible with the latest build. Therefore, step out to update driver now following the below instructions –

  1. Press – Windows + X.
  2. From Power User menu, choose – Device Manager.
  3. Locate – Bluetooth.
  4. Expand the same by double-clicking.
  5. Right-click the Bluetooth driver from the list and then select – Update driver.
  1. Pick the option – Search automatically for drivers.
  2. Now the system will start searching for any recent build over the internet. Thus, make sure an active internet connection is there.
  3. If an update is found, that should be downloaded and installed automatically.
  4. Still, if you see any instructions on the screen, do accordingly to finish the task successfully.
  5. If in Windows 11, Bluetooth is missing from Device Manager, click on View from menu bar and select Show hidden devices. Then perform the updating.
  6. Once done, reboot the machine.

Way-10: Bring back the former version of Bluetooth driver for Windows 11 or re-install

Many people have found it correct to update the driver only and fixed Bluetooth issues they were experiencing. However, few came up with more complications in their systems. This is the reason, Windows device Manager is adorned with power options like Roll Back driver and Uninstall device. When you opt for an automatic update, the System downloads and installs the suitable software from the manufacturer’s website. There is a bit issue here as vendors oftentimes don’t upload the correct software on their website.

Furthermore, some updates can be defective, incomplete, and provided with bugs. Installing them to Windows will make the system completely unstable instead of resolving the issue. If updating didn’t resolve any of your Bluetooth issues, roll back the driver to find out if it helps. To do that, follow the below guidelines –

  1. Press – Windows key.
  2. Type – device manager.
  3. Hit – Enter.
  4. After being moved to Device Manager, look for – Bluetooth.
  5. Double-click on the device to unfold the driver list.
  6. Right-click on your buletooth driver and choose – Properties.
  7. When a new wizard prompts, go to its Driver tab.
  8. Click – Roll Back Driver button.
  9. After bringing back the previous version, reboot Windows 11.

When the system powers up, check whether the Bluetooth is working fine. If not, reinstalling the driver might be the preferable solution. To perform the task –

  1. Open Device Manager and expand the Bluetooth device as shown above.
  2. Right-click the Bluetooth driver and select – Uninstall device.
  1. When a pop-up prompts to ask for final consent, click – Uninstall.
  2. After removing the driver completely, visit the manufactures website manually and look for the most recent compatible Bluetooth driver for Windows 11.
  3. Once found, download and install the same.
  4. Restart the Windows 11 device to make the changes effective.

Way-11: Install latest updates for Windows 11

Microsoft has guided the users to install the latest patches always after being released. The reason is very clear, these update files always come with so many new changes. Security improvements, UI modifications, feature updates, fixes of bugs are the key components in them. On the contrary, an outdated Operating System is too vulnerable to have various issues easily.

Since Bluetooth not working in Windows 11 issue is pretty common, there is a chance that an automatic fix has been provided through Windows update. If you haven’t updated the OS for a long time, check for the latest patches and install them as well. Usually, Windows carries out this check automatically and installs if there is a stable internet connection. However, the automated function can skip few times. Hence, go for a manual check.

  1. Press – Windows + R.
  2. In the text field of Run command, insert – control update.
  3. Click – OK.
  4. Once the Settings app turns up, click – Check for updates from the right-hand side.
  1. Make sure the system has a stable internet connection.
  2. If Windows finds any newly released patches, downloading and installation will take place automatically.
  3. However, you might manually restart the PC to complete the installation process.

Way-12: Execute Bluetooth troubleshooter

Troubleshooter in Windows 11 is one of the best utilities if there is a stubborn issue in the system. Microsoft technicians are very much keen to introduce their own tool to fix trouble using default resources. Windows Bluetooth troubleshooter can be a perfect utility to fix your problem if you have failed to resolve it repeatedly. Follow the below guidelines to execute the default fix-it tool –

  1. Press – Windows key and I.
  2. Click – Troubleshoot located on the right pane.
  3. Now, select – Other troubleshooters.
  4. Click – Run in the Bluetooth section.
  1. After detecting the abnormality that is triggering Bluetooth issue, the troubleshooter will fix it automatically and let you know about the same.
  2. You might see a message on your troubleshooter – “Bluetooth is not available on this device… Please try using an external adapter.” In this case, roll back the driver to the previous version following Way-10.

Way-13: Uninstall recently installed update

The latest update in the OS often makes Bluetooth nonfunctional and other associated issues. This is nothing new and happened before as well in other versions of Windows. Newly released patches carry a lot for modifications what can be dreadful to exist features. Some update components also engage in conflict with the existing drivers and cause hardware trouble.

If you have encountered Bluetooth not working in Windows 11 issue after installing the latest update, consider uninstalling that. You can do that without making the slightest change to the system.

  1. Press – Windows + R.
  2. Type – appwiz.cpl in the command box.
  3. Click – OK button.
  4. When Programs and Features window appears, click – View installed updates from the left sidebar.
  5. Scroll down through the update history to reach Microsoft Windows section.
  6. Right-click on the recently installed KB version
  7. Select – Uninstall.
  1. Follow on-screen instructions to remove the patch completely.

Way-14: Modify Windows Registry

Some abnormal changes in Windows Registry often have adverse effects and cause trouble in hardware devices. Such modifications don’t happen on their own. While making any change in DWOD keys, you might have set them wrongly. Also, third-party suits whether a software or anti-virus program tweaks the Registry oftentimes. Therefore, check the associate DWORD key of Bluetooth to find out if any wrong value is set.

Modification of Windows Registry is a professional workaround and slight mistakes can ruin a functional machine. Hence, follow the below guidelines precisely to modify the registry in order to fix Bluetooth not working in Windows 11 issue –

  1. Click the search icon present in the Taskbar.
  2. Type – regedit.
  3. Select Registry Editor from the search results.
  4. If User Account Control asks for permission, click – Yes.
  5. Once headed to the app, navigate to the following path –

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion

  1. Double click on the CurrentVersion and change the value to 6.2.

Way-15: Uninstall the third-party anti-virus suits

Third-party programs have caused trouble always in the system and yet you can’t just avoid them. Some applications are too necessary that we can’t help installing them for daily computer operation. It’s a fact that Windows 11 is provided with the best anti-virus program called Windows Security. This has a robust built and programmed so strong that, any malware will find it very difficult to sneak through.

However, some users want a bit more security and install third-party anti-malware suits. These programs often cause trouble with important drivers and you may end up having Bluetooth issues. To fix this, uninstall the programs temporarily. Here are the guidelines –

  1. Press – Windows + X.
  2. Choose – Run.
  3. Type – appwiz.cpl.
  4. Click – OK.
  5. From Program and Features window, find the third-party antivirus program installed on your system.
  6. Right-click on the app and choose – Uninstall.
  7. Click – Uninstall once again for final consent.
  8. Follow further on-screen instructions if any.
  9. Once done, restart Windows 11 and check if Bluetooth works.

Methods list:
Way-1: Turn On Bluetooth in your device
Way-2: Check Bluetooth device
Way-3: Allow Bluetooth devices to find your computer
Way-4: Add Bluetooth device manually
Way-5: Remove the problematic device and re-add
Way-6: Restart Bluetooth service
Way-7: Disable Airplane mode
Way-8: Change the Power saving plan
Way-9: Update dedicated driver
Way-10: Bring back the former version of Bluetooth driver or re-install
Way-11: Install latest updates for Windows 11
Way-12: Execute Bluetooth troubleshooter
Way-13: Uninstall recently installed update
Way-14: Modify Windows Registry
Way-15: Uninstall the third-party anti-virus suits

That’s all!!

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