Diablo II: Resurrected is finally here. However, many players reported that the game won’t launch or won’t start via the Battle.net launcher. If you’re facing the same problem, don’t worry. In this post, we’ll tell you some working fixes.
Before you start
Before you begin to troubleshoot the game not launching issue, you need to make sure your computer meets the minimum system requirements for Diablo II: Resurrected.
| Operating System | Windows 10 |
| Processor | Intel Core i3-3250 or AMD FX-4350 |
| GPU | Nvidia GTX 660 or AMD Radeon HD 7850 |
| Memory | 8 GB RAM |
As you can see, Diablo II: Resurrected only supports Windows 10. If you’re sure your PC is powerful enough to run Diablo II: Resurrected, go ahead with the fixes below.
Try these fixes
We’ve gathered the latest working fixes for your Diablo II: Resurrected not launching issue. You don’t need to try them all. Just work your way down the list until you find the one that does the trick.
- Scan and repair game files
- Run the game as an administrator
- Update your graphics driver
- Install all Windows updates
- Check your antivirus settings
- Perform a clean boot
Fix 1: Scan and repair game files
If you’re having trouble launching the game, you should first check if there are any missing or corrupted game files. You can use the built-in repair tool to do this. Here’s how:
- Open the Battle.net desktop app and go to the Diablo II: Resurrected page.
- Click the cogwheel next to the Play button and select Scan and Repair.
- Then click Begin Scan.
- Wait for the repair to finish.
Once the process is finished, try hitting the Play button to check if you can launch the game successfully.
If you still can’t launch the game, check out the next fix.
Fix 2: Run the game as an administrator
Running Diablo II: Resurrected as an administrator will ensure the game gets the necessary permissions to launch properly. Here’s how:
- Right-click the executable file of Diablo II: Resurrected and select Properties.
- Navigate to the Compatibility tab, then check the box next to Run this program as an administrator and click OK to save changes.
Check if you can launch the game without any issues.
If this method doesn’t work for you, proceed to the next fix.
Fix 3: Update your graphics driver
The Diablo II: Resurrected not launching issue may occur if you’re using a faulty or outdated graphics driver. To fix any compatibility issues with the new games and get the best performance, you should make sure your graphics driver is up to date.
There are two ways for you to update the graphics driver:
Manual driver update – You can update your graphics drivers manually by going to the manufacturer’s website such as NVIDIA, AMD or Intel, and searching for the most recent correct driver. Be sure to choose only drivers that are compatible with your Windows version.
Automatic driver update – If you don’t have the time, patience or computer skills to update your video and monitor drivers manually, you can, instead, do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for your exact GPU, and your Windows version, and it will download and install them correctly:
- Download and install Driver Easy.
- Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
- Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).
Or click the Update button next to the flagged graphics driver to automatically download the correct version of that driver, then you can manually install it (you can do this with the FREE version).
The Pro version of Driver Easy comes with full technical support. If you need assistance, please contact Driver Easy’s support team at support@drivereasy.com.
After updating your graphics driver, restart your computer and test if you can launch Diablo II: Resurrected now.
If the latest graphics driver doesn’t solve the problem, you can take a look at the next method.
Fix 4: Install all Windows updates
Windows often release new updates to bring new functionality, improve your system security, and tackle the compatibility issues with some new programs. To ensure Diablo II: Resurrected works properly on your PC, you’ll need to download and install the latest Windows updates. Here’s how:
- On your keyboard, press the Windows logo key and I at the same time to open the Windows Settings. Then select Update & Security.
- Under Windows Update, click Check for updates. Then Windows will automatically download and install the available updates.
Once you’ve installed all the updates, restart your computer and try to launch the game.
If this method doesn’t do the trick, move on to the next fix.
Fix 5: Check your antivirus settings
Antivirus and malware checkers may prevent your game from launching, even if the application is legitimate and safe. To rule out this possibility, you can temporarily disable your antivirus.
If the launching issue is resolved after you disable the antivirus, you’ll need to whitelist the Battle.net launcher and Diablo II: Resurrected. This process will vary depending on the antivirus software you’re using.
But if the game still fails to launch, check out the next fix.
Fix 6: Perform a clean boot
Sometimes the programs running in the background can interfere with your game, such as those with overlays. You can perform a clean boot to figure out if the Diablo II: Resurrected not launching issue was caused due to a software conflict. Here’s how:
- On your keyboard, press the Windows logo key and R at the same time to invoke the Run dialog box. Type msconfig and click OK.
- In System Configuration, navigate to the Services tab and check the box next to Hide all Microsoft services.
- Uncheck all the services EXCEPT those belong to your video card or sound card manufacturer, such as Realtek, AMD, NVIDIA and Intel. Then click OK to save the changes.
- On your keyboard, press Ctrl, Shift and Esc at the same time to open Task Manager, then navigate to the Startup tab.
- Right-click on each item and select Disable.
- Restart your computer.
Try hitting the Play button again and check if you can launch Diablo II: Resurrected now.
If this resolves the issue, enable the startup application one at a time to determine which one is causing the problem. You will need to restart your computer between each application you enable.
Hopefully one of the listed solutions resolves your Diablo II: Resurrected not launching issue. If you have any questions or suggestions, please feel free to share them with us in the comment below.
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Diablo II: Resurrected hat noch viele Probleme. Hier stellen wir Ihnen 7 Lösungen für den Fehler vor, dass das Spiel nicht startet.
Dans cet article, je vous montre en détail quelques solutions utiles pour résoudre les problèmes de lancement du jeu Diablo 2: Resurrected.
A detailed tutorial on how to fix Diablo 2 Resurrected crashing on Windows 10, 8, 7 PC. Read further to know everything in detail!
Diablo 2, published by Blizzard Entertainment in 2000 and designed by Blizzard North for macOS and Microsoft Windows platforms. Diablo 2 is an action role-playing-based hack and slash video game for PCs.
Undoubtedly, it is one of the best RPG games present there. Irrespective of having multiple game modes, robust modules, still it has a plethora of bugs and errors. Many Diablo 2 players have complained about the unexpected crashes issues while playing the game. So, if you are also dealing with the same issues, then, you don’t need to panic as the issue is solvable.
Anyways, there are a lot of solutions available online to fix the issue, however, trying all of them is not worth it. That’s why we created this troubleshooting guide, wherein we have explained a few convenient yet effective solutions in order to help you out.
Before We Start
Before switching to the other advanced solutions in order to fix the unexpected crashing issues on Diablo 2, initially, you should always consider checking if your system has the minimum specifications expected to launch the game.
If in case, your PC is not robust enough to launch high-advanced games like Diablo 2 Resurrected, then you may run into frequent crashing issues.
Below are the minimum specifications to play Diablo 2 Resurrected appropriately.
Operating System: Windows 10
Processor: Intel Core i3-3250 & AMD FX-4350
Video: Nvidia GTX 660 & AMD Radeon HD 7850
Memory: 8 GB RAM
Hard Drive Space: 30 GB
Network Connection: Broadband
The above-mentioned were minimum requirements to run the game. Now, check out the recommended requirements to play the game smoothly.
Operating System: Windows 10
Video: Nvidia GTX 1060 & AMD Radeon RX 5500 XT
Processor: Intel Core i5-9600k & AMD Ryzen 5 2600
Hard Drive Space: 30 GB
Memory: 16 GB RAM
Network Connection: Broadband
What are the Best Solutions to Fix Diablo 2 Resurrected Crashing on Windows 10, 8, 7
Have a look at the below-mentioned workarounds to fix Diablo 2 Resurrected bugs on Windows PC. However, you do not need to try all of them, just take a step through each and choose the best one that fits the bill.
Solution 1: Update your Graphics Driver
Random game crashing issues occur when your graphics card drivers goes missing or out of date. Diablo 2 Resurrected failed to initialize graphics when they are not associated with the most recent version of the respective drivers, which eventually leads to crashing. Therefore, always make sure to keep graphics card drivers as well as other device drivers up-to-date to sustain effective and stable PC performance.
When it comes to updating outdated graphics drivers, then the user can do it manually or automatically.
Manual Driver Update: If you have enough technical knowledge and sufficient time, then you can find the correct and most recent graphics drivers online from the official website of graphics card manufacturers.
Automatic Driver Update: Find it difficult to get the genuine drivers manually? Don’t worry, try Bit Driver Updater to do the same task automatically. Bit Driver Updater is a globally recognized driver updater utility that automatically recognizes your machine and later on, installs the most suitable drivers for you.
It is one of the safest and quickest ways to get rid of all the driver-related issues within just a few clicks of the mouse. Apart from updating the drivers, the driver updater also provided you with the resolutions for numerous Windows-related problems that include, BSOD (Blue Screen of Death) issues, frequent system failures, outdated security patches, and many more.
Follow the steps shared below to update graphics drivers with Bit Driver Updater:
Step 1: Get Bit Driver Updater downloaded for Free from the button shared below.
Step 2: Double click the executable file of Bit Driver Updater and follow the on-screen instructions to finish the installation.
Step 3: Once done with the installation, then launch the driver updater utility on your PC and let Bit Driver Updater scan your machine for faulty, broken, missing, or outdated device drivers.
Step 4: Next, check the scan results and detect the problematic graphics drivers. After this, click on the Update Now button presented next to the driver.
Step 5: Else, you may also click on the Update All to perform bulk driver downloads.
Bit Driver Updater is available in both variants i.e., free or premium. Even though you can update the drivers with the free version, but it only lets you access the basic features of the Bit Driver Updater. So, it is advisable to rely on the pro version of the utility as it gives you unlimited access to all of its features. In addition to this, the software comes with a 60-days complete money-back guarantee. Also, it provides round-the-clock technical assistance.
Also Read: How to Fix Fallout 4 Keeps Crashing Issue on Windows PC
Solution 2: Try to Run the Game as an Administrator
Some high-advanced games require administrative privileges to run properly, or alternatively, the game is being end up with an unexpected crash during startup or while playing the game. Therefore, trying to launch the game under administrator’s rights. Below are the steps on how to fix Diablo 2 Resurrected Crashing by running it as an administrator.
Step 1: Head to the game’s folder.
Step 2: Then, click right on the Diablo 2 Resurrected executable file and choose Properties from the drop-down menu list.
Step 3: Switch to the Compatibility tab, and make a click on the box presented before Disable fullscreen optimizations and Run this program as an administrator.
Step 4: Once done, then click on the Ok option to save the recently made changes.
After that, reboot your computer and then try to launch Diablo 2 Resurrected just to check whether Diablo 2 Resurrected crashes on startup on Windows 10 fixed or not.
Solution 3: Repair Corrupt Game Files
Possibly, corrupted or faulty game files preventing your Diablo 2 Resurrected from running accurately, which eventually ends up as game crashes. Therefore, it is mandatory to repair those faulty files. To do so, follow the steps shared below:
Step 1: First of all, launch the Battle.net launcher on your PC.
Step 2: Then, from the left menu pane choose Diablo 2 Resurrected.
Step 3: After that, click on Options, then Scan and Repair.
Step 4: Now, to initiate the scan, make a click on Begin Scan option.
Once the aforementioned steps are complete, then, wait for a while until the process is finished. Thereafter, reboot your computer to test if this solves Diablo 2 Resurrected crashing on PC.
Also Read: Why Do My Games Keep Crashing in Windows 10 {FIXED}
Solution 4: Disable Overlays
On Diablo 2 Resurrected, your connection has been interrupted because of the programs with an overlay like GeForce Experience or Discord. Overlays can hamper the effectiveness of your game and result in frequent game crashes. Therefore, disabling the overlays helps you fix issues like this.
Disable Overlays on GeForce Experience
Step 1: Open GeForce Experience and make a click on the Cogwheel icon presented at the upper-right edge of the screen.
Step 2: Then, navigate to the In-Game Overlay option and turn its toggle button off.
Disable Overlays on Discord
Step 1: Invoke Discord on your PC and make a click on the Cogwheel icon at the bottom edge of the left pane side.
Step 2: After that, navigate to the Overlay option from the left menu pane and then turn off Enable in-game overlay option.
Once done, then try to play the game just to check if it fixes Diablo 2 Resurrected crashing on Windows 10, 8, 7. If not, then move on to the next tactic.
Solution 5: Check for Windows Update
If none of the above solutions worked for you in order to fix frequent crashes while playing Diablo 2 Resurrected, then consider checking for the latest Windows Updates & patches. This might work for you. Follow the steps shared below to do so:
Step 1: Altogether press Windows Logo + I keyboard keys to invoke Windows Settings on your PC.
Step 2: Then, look for the Update & Security option and make a click on it.
Step 3: After that, choose Windows Update from the left pane and then click on Check For Updates on the right pane.
Now, wait until Windows downloads and installs the latest available updates & other advancements.
Also Read: [Fixed] Modern Warfare Crashing Issues On PC
Diablo 2 Resurrected Crashing on Windows 10, 8, 7 PC: FIXED
So, these were some of the tested & tried resolutions to fix Diablo 2 Resurrected crashing on Windows PC. Hopefully, now unexpected crashes won’t bother you anymore.
Please let us know in the comments below, which solution worked in your case. Also, drop a comment if you have any questions or further suggestions regarding this.
Lastly, before you go, do subscribe to our Newsletter for regular tech updates as well as troubleshooting or downloading guides. Since social media is the best way to get the latest news, you can follow us on Facebook, Twitter, Instagram, and Pinterest.
Encountered a bug with the Diablo 2 Resurrected & the Blizzard launcher for it on Win10. Can’t play the game/launch the program at all right now. Pre-ordered and pre-downloaded the game yesterday (before launch). On launch, I clicked the blue ‘Play’ button, then it presented me with this indicator:
But the game never launches. Same if I try launching the game directly.
I have tried the following instructions given by Blizzard in their blue post about this issue:
- Restarting the Battle.Net client
- Logging in and out of the Battle Net client
- Restarting my PC
- Scanning & Repairing the game
- Trying to launch the game directly from the .exe as admin
- Checked that my PC meets the minimum requirements
- Updated Windows 10 fully
- Updated my graphics drivers to the latest version (NVIDIA 472.12 — GPU NVIDIA GeForce GTX 1050 Ti)
- Closed all background apps
- Shut down any security/antivirus software, turned off all firewalls
- Ensured my date & time settings were correct
- Made a new Administrator account and tried to run the game from there
- Posted my dxdiag.txt report on the official forum and here
And this is what the Windows Error Log says:
Code: Select all
Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Diablo II: Resurrected because of this error.
Program: Diablo II: Resurrected
File:
Lastly please find attached my dxdiag.txt file:
Update 1 — Blizzard response on official forums
Blue post on the official forums for this issue suggesting some remedies:
Blizzard wrote:Hey there folks,
We can’t handle all of the various issues y’all are having in one thread, but let’s see if we can try to get this handled for some of you. I’m going to move different types of issues out into different threads in a moment. I tested this on my end and it works fine, so let’s see if we can find out why some of you are having issues.
If you’re able to click the play button, the game says “Launching”, then the game fails to launch, please check to make sure that your computer meets the system requirements 10.
If it does meet system requirements, it’s typically going to be related to drivers being out of date, a program fighting for those drivers, or a permission problem. We can try to troubleshoot those in order of most likely to least likely.
First up, update your graphics drivers and operating system 1. Note that with Windows 10, sometimes it will tell you that you are up to date even when you aren’t due to a bug with older builds of Windows 10. To check for this, open Windows Update and manually click the Check for Updates button. You want to install any Windows version or security updates that are available.
If that fails, usually it’s going to be a security program or another program with an overlay or something like that. First try temporarily uninstalling your security 1. If that works, it was probably just a corrupt security definition. You can try reinstalling it, and if it breaks again, please report the issue to your security program’s support team so that they can fix the conflict.
There are some other programs that can cause this too such as those with overlays so try closing other background apps as well. After closing all startup apps, it’s usually a good idea to restart your PC so you get a clean start.
If even that doesn’t work, I’d start looking at admin permission problems. Even if you’re on an admin account, the registry can get corrupted or permissions can break. Try creating a new administrator account and launching the game there. If it works, it just means there’s a problem with the old account. Usually you can just move your files over and delete the old account, but if you want, you can also reach out to Microsoft for help.
If you’re still having trouble after this troubleshooting, please generate a text copy of your DxDiag using these instructions. Once you have that made, open the file. Copy the code below, then copy/paste everything from that DXDiag file between the rows of tilde (~) marks where it says “DXDiag goes here.”
Update 2 — Looks like an issue with AVX instructions on both older and newer CPUs
Looks like it’s got something to do with the AVX feature runtime crashing at the moment. Both AMD and Intel CPUs reporting in. Go to the official thread for this bug and follow their instructions to submit a dxdiag report so that they can start working out what the issue is!
Some people are saying that if you have an older processor that doesn’t support AVX instructions, you won’t be able to play the game, despite this not being in the official minimum specs. That said, people with modern processors like i7s that do support AVX are still having the same issue.
Update 3 — Blizz acknowledges issue, but provides no explanation
See blue post here or excerpt below:
Blizzard wrote:Hey everybody,
We haven’t forgotten about this issue, and it’s been forwarded to people for some more investigation. Currently there’s another major issue taking priority over this, but thanks to all the info provided in the thread so far it’s on our radar. We’ll let you know once we here back about some of the concerns expressed in the thread.
In the mean time, thanks for the info/patience so far.
Update 4 — They’re still looking into it
Another reassurance from Blizz that they’re looking into this:
Blizzard wrote:The engineers are checking into things now. We don’t have an ETA on a resolution yet but thanks again for all the info in the thread so far.
Update 5 — If the issue is indeed AVX, it will be rectified, and is not part of the intended game
Latest blue post from Blizzard stating that AVX is support is NOT supposed to be required — meaning that this will likely be fixed and we won’t have to worry about having a processor that supports AVX instructions:
Blizzard wrote:Hey again all,
The reason we haven’t been communicating regarding the suspicion regarding AVX is that we aren’t sure that’s the cause just yet. Keep in mind that we’re just Customer Support — we don’t work on the engine itself so our Insight into the inner workings is limited. However what I can say is that if this is the issue, it is not working as intended — AVX support was not supposed to be a requirement for the game, so if the engine is requiring it, that’s unexpected behavior.
Investigation continues. We’ll let you know when we hear more.
Update 6 — Potential fix for AVX-supporting CPUs
grayscaleg59 on the official forums wrote:
IF you guy’s have a cpu that supports avx and the game launches but crashes with an error try disabling REALTEK under sounds and devices. The game should launch for you now. I was getting sound errors in the error report so this is what fixed my game. Hope it helps some of you at least.
Potential fix for those of us who have CPUs that support AVX ^ still no word about non-AVX CPUs.
Update 7 — Emergency fix at 1300 PDT
Blizzard wrote:[#D2R] We’ll be performing emergency maintenance beginning at 1:00 PM (PDT) and lasting until approximately 1:45 PM (PDT)
Could this be the fix? Let’s hope!
Update 8 — Fix being worked on ‘as we speak’
PezRadar on reddit says this is unintentional behaviour and that a fix will be available ‘later in the day’:
Blizzard wrote:Team is aware of this and working on a fix as we speak. Hoping to have an update later today.
Sorry about this — Not working as intended!
Update 9 — Will require a PC patch, coming later today or latest tomorrow
PezRadar on reddit again with another update on not being able to launch the game:
Blizzard wrote:So this one is gonna require a quick PC Patch. Team is working on it now. Hoping for it either today at the latest tomorrow.
And Drakuloth on the official forums:
Blizzard wrote:Drakuloth
Customer SupportAs mentioned by other posters, the team’s identified the problem and is working on a patch for it at the moment. We don’t have an exact ETA on when it’s going to be released but it should resolve itself for most players with a machine that meets the system requirements.
Please note that if you do not meet requirements, the patch for this will NOT fix your crashing error. It is also only to address the crashes which occur before the game client launches at all. If you see the client launch (even with a Black screen), you are having a different issue and would need to troubleshoot that instead.
from https://us.forums.blizzard.com/en/d2r/t … s/5579/623
Notably will that mean that even if our system specs were below the minimum for beta, that they won’t work for launch regardless of this patch?
Update 10 — Still no ETA
Blizzard wrote:Keep in mind that while you discuss this problem, you may be able to get help from other players if you post your system specs. There are a bunch of super helpful posters in this thread who have been helping players identify if their CPU is suffering from the issue we identified (lack of AVX support.) This was never intended to be a restriction for the game client, and was mistakenly enabled in the launch build, and we have to fix some things to get it reversed.
Keep in mind that if you’re still not satisfied by the resolution, you’re welcome to request a refund. I can’t guarantee this as your eligibility will be based on playtime, etc, but it can be done from this link.
Quoting myself for the most recent update on this issue.
More of the same, they’re working on it as fast as they can I’m sure.
Update 11 — Still no ETA, patch being QA’d, more delays
Morning all! This from Adam Fletcher on Twitter earlier:
Blizzard wrote:They are working on the fix. Just needing to QA it before pushing it live.
Then later on:
Blizzard wrote:Yep. Unfortunately a build produced late this evening didn’t get full results so they are gonna crank a new one out in the morn
And finally in a separate thread on the official forums:
Blizzard wrote:Hey all!
Thank you so much for your patience here.
Sadly can’t mark as solution yet but SwHawk’s post is showing the latest info.
This is an issue we’re tracking and is a top priority to fix right now. Please keep an eye on the threads and the Blizzard CS Twitter for updates.
We’re hoping to get this resolved as soon as possible!
Update 11 — ETA for patch is later today as of 24th September — Friday
Update from Blizzard in the official thread — they’ve confirmed that this is to do with AVX crashing ‘some processors’ and it is a high priority fix that will probably get pushed today.
Blizzard wrote:Sorry for the delay in updates. I left the office for the night a bit after my last post and we didn’t have anything meaningful to share. Keep in mind that just because we aren’t posting doesn’t mean that there is nobody on the case — it just means that there’s nothing important to share, usually.
Back in for the day, so I wanted to follow up on this situation, even though the situation looks mostly the same as my last post. At this time they’re still working on the problem with AVX support causing crashes on certain CPUs. I entirely understand that waiting on a fix for something like this is exceptionally frustrating, so I hope these messages are at least helpful to note that we’ve got our eyes in the right place.
The issue has a high priority and from what Rod Fergusson mentioned we’re shooting for a patch for this today at the latest. Again, we can’t 100% promise this will happen because we never know what roadblocks we will run into until we run into them, but this is one of our top issues at the moment.
Either way, thanks again for all the information, keeping us in the loop on your issues, and your immense patience throughout this process. As before, I’ll get you all updates as they come in.
In the mean time, feel free to post here if you have the issue and you haven’t yet. It helps us gauge how many folks are impacted.
Also on Twitter:
roppsteady wrote:
What’s the timeline for the PC patch to remove the AVX requirement? Still sometime today?
Blizzard wrote:Yep! Along with a few other items.
Blizzard wrote:FYI — Working on a forum post that will be talking about some of the items the team is investigating and tackling along today. Should be up shortly! Will link!
And another update on the official forums in the big patch 9.24 blue post:
Blizzard wrote:On top of this, we’re exploring the AVX issue, preventing players from launching the game. As we progress, we’ll provide an update if we receive a development on this front.
Update 12 — as of 2115 UTC time on the 24th September (Friday)
From the official forums — nothing has been made ready yet — just another post to let us know they’re working on it:
Blizzard wrote:Hey again everybody.
Work on this issue is still ongoing. Nothing further to share at the moment other than our continued appreciation of your patience and understanding while we investigate the problem.
Update 13 — as of 2300 UTC on the 24th September (Friday)
Unfortunately looks like this won’t be fixed until Monday now. Yikes :S
Blizzard wrote:Just an update on the AVX items:
QA is going to do passes on it over the weekend so it is sounding like earliest this will be out will be on Monday for this. A few attempts at a fix unfortunately have led to some other issues and did not pass QA checks.We did have some other items that did pass through QA checks and will be providing additional details on those here later today. This will be a PC patch.
The team is still working through a stack of locked characters this afternoon. Automated processes have alleviated some but the rest will require some manual processes from our end.
We will provide additional updates soon.
Update 14 — as of 1500 UTC on the 25th September (Saturday)
New post from one of the reps (he came in on the weekend for us) — still nothing to report, still looks like Monday.
Blizzard wrote:Morning everyone.
In for the day again so I wanted to re share the information we got last night, in case it’s getting lost in the thread. Unfortunately I don’t have anything else to share just yet but I’ll keep my Ear to the Ground for the rest of the weekend on this to see if there’s any further movement.
As previously I can’t really promise anything, but I’m sorry we couldn’t get it out before the weekend here in US since I know a lot of folks were eagerly looking forward to playing.
Update 15 — as of 1515 UTC on the 26th September (Sunday)
Another post from one of the customer reps. No real news at all, other than that they’ve had some people in over the weekend prepping a fix for the game ASAP. Still looks like Monday as the official word on an ETA.
Blizzard wrote:Morning again everybody, work continues on this. Nothing major to share other than answers to some questions and comments that have been popping up recently.
Some people in the thread have asked if people are in office on weekend are working on this. We do have QA trying to prep a fix for this ASAP but because of the amount of work needed and the fact that it needs a new game build, it likely won’t be ready this weekend. I don’t have anything else of importance to share at the moment other than the fact that this is a top priority for us.
Some have been asking about refunds as well. While we are working hard on this, we also understand if you’re unsatisfied based on this bug preventing you from playing. You can request a refund here 3.
There’s also some comments regarding something I mentioned previously, quoting myself. “There’s currently another major issue taking priority over this.” I wanted to take some time to own that mistake in phrasing. Ultimately I didn’t mean to express that your issue wasn’t important to us as much as set appropriate expectations, but I understand that I could have communicated that better. When that was mentioned there were mass server issues that we needed to fix up before most of our developers could focus on other tasks. Even while that was true, we had some engineers free who were gathering information from the thread and looking into things. So, sorry if that made anybody feel that this was being treated as unimportant.
Hopefully this provides a bit more clarification.
Update 16 — Noooooooooo! Bug will not be fixed until ‘a few days from now‘ — Monday 27th September 2021
Well, they made another post, and its to tell us we’re looking at a fix later on in the week; I’m going to guess Friday as this seems like a pretty major bug. However, they acknowledge that pre-AVX CPUs will be supported, even if they don’t meet the minimum specs of the game. So if you’re one of the people who played on Beta fine, have no fear — it looks like non-AVX CPUs are definitely intended to be supported in the final product.
Blizzard wrote:Hello everyone —
We wanted to provide an update on the Advanced Vector Extension (AVX) items from the dev team after some further developments from this past weekend. The team believes they have a potential fix, but this goes beyond just AVX specifically. The fix could potentially affect all users, even those outside of not having AVX support, so we are wanting to make sure we do proper testing.
While CPUs without AVX are below our minimum spec, we want to try to ensure as many people as possible can play. Setups without AVX were working in Beta. In optimizing the game, we inadvertently included the need for AVX for launch. QA is going to spend another few days of testing across all of these scenarios and setups in an effort to ensure we are not impacting existing players.
We will update this thread once we have an update from the testing over the next few days.
We apologize for the added delay and appreciate your patience.
For those that may have already purchased but would prefer to purchase post fix, we do recommend reaching out to Customer Service for a refund.
Update 17 — Still no ETA, just another ‘its on our radar’ post (Friday 1st October)
New post from Drakuloth in the thread with 5000+ replies — nothing worth mentioning at this point though. They still don’t know when this is going to be fixed — despite expectations that it would be done today (Friday 1st October).
Blizzard wrote:Just poking my head back in here to clarify something and let you know this is still on our radar, and one of the things QA is prioritizing for a fix. No new updates to share for now, but I figure it’s a good time to address a sentiment being expressed here.
It’s not our intention to blame anybody who purchased the game expecting it to work after it worked fine in the beta, though I can see how the wording of the post could be read that way. Expecting the game to work is a relatively reasonable assumption considering how powerful most of your CPU/GPUs are, and the minimum system requirements. As mentioned in the original post by PezRadar «In optimizing the game, we inadvertently included the need for AVX for launch.»
The Key here is it was done “inadvertently”. We know that we caused this, and while many CPUs which are under our system requirements lack AVX support, some (such as most of the ones posted about here) are powerful enough despite not having it. For players with CPUs strong enough to run the game, we figure the right move is to correct this. We want to get this handled for everybody, but we aren’t sure when that fix may occur just yet.
Update 18 — Looks like it won’t be fixed until middle of next week (earliest) — Fri 1st October
Testing will continue until early next week according to CM Pez Radar:
Blizzard wrote:Update for today 10.1 with AVX. The QA team is still collecting performance data on machines with and without fix. The goal is to A/B testing between both and ensure that this is not impacting an existing setups. The testing will continue today and through early next week. Once we have more details on how those went, we will let everyone know.
New summarised explanation of the issue from Drak in the megathread:
Blizzard wrote:For those who are new to the thread, here’s a summary of what’s going on:
- Processors and motherboards which do not have AVX support are not currently able to launch the game.
- This was enabled accidentally when we were pushing the final builds for the game when it went live (Examples, older i5/i7 processors, Some Xeons, Celerons, Pentiums, Phenoms.)
- If you don’t know if your processor has AVX support you can ask the community at the forums here or look it up online.
- We are working on removing this requirement without impacting other players, but do not currently know when the fix will go live. We’re continuing to post updates at this thread and in the General forums as they become available.
- This issue is at our highest priority level right now, meaning we’ve got people working on it as much as humanly possible. (Note that you can only have so many people work on one thing in the coding world, so other issues are still being worked on as well.)
- If you are having this problem you can request a refund 5 through support and we can look to see if your account is eligible.
Some other players are having different crashes. Not all crashes are due to the AVX issue. If your PC supports AVX, please troubleshoot it 4 and either post your own thread or contact us 1 for more help.
Update 19 — Testing will finish by end of today (Monday 4th Oct), no word on when patch actually arrives.
Latest update from Pez Radar today (Monday) on the official forums. Looks like progress is being made, but very vague and ambiguous wording so we still don’t really know when the patch is landing.
Blizzard wrote:Monday update here:
Testing should wrap up by EOD today. We should have a clearer picture on everything by mid-week. Only thing that would change this is if QA discovers something with performance on machines here by EOD.
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After 22 years of its release, Diablo still remains the most famous game and now it’s a new edition Diablo II: Resurrected is released in beta version. So users are destined to see bugs and crash-related issues.
The players reported about the Diablo II Resurrected crashing issues on startup or while launching on PC. If you are dealing with the Diablo II Resurrected crashes on Startup on Windows 10 or when joining the game.
We have come up with all the possible fixes that can stop the Diablo II from crashing offline/online on Windows PC. Most of the time the crashing problem occurs due to graphics cards still read this article till the end to get more insight.
Why Diablo II Resurrected Crashing on Startup on Windows 10/11 PC?
There could be various causes of Diablo II crashing on PC. We have searched from multiple platforms and some of the common causes are below:
- Outdated graphics driver
- Corrupt game files
- Conflicting software that you might have installed on your PC
- Antivirus software blocking the game from launch
- Unnecessary background tasks
What are the Diablo II Resurrected Requirements To Play on PC?
Before diving into any fixes, must check the system requirements that suit to run Diablo II: Resurrected
| System Requirements | Minimum System Requirements | Recommended System Requirements |
| Operating System | Windows 10/11 64-bit | Windows 10 |
| Processor | Intel Core i3-3250/AMD FX-4350 | Intel Core i5-9600k AMD Ryzen 5 2600 |
| Memory | 8GB | 16 GB RAM |
| Graphics | Nvidia GTX 660/AMD Radeon HD 7850 | Nvidia GTX 1060 AMD Radeon RX 5500 XT |
| Storage | 30 GB | 30 GB |
In case your PC hardware is not supported to run the game then read this article to know what is the best pre-built gaming PC. We think an upgrade on the PC will help you fix issues like crashing and launching errors on startup.
You don’t need to try them all. Just work your way down the list until you find the one that does the trick
Fix 1. Run the game as an administrator:
Sometimes allowing the game to run as an administrator can fix the crashing issues on startup. Running Diablo II: Resurrected as an administrator might overcome a crashing issue.
Here’s how you can apply this fix:
- Right-click the executable file of Diablo II: Resurrected and select Properties.
- Navigate to the Compatibility tab, then check the box next to Run this program as an administrator, and click OK to save changes.
- Check if you can launch the game without any issues.
If this method goes in your luck then enjoy your game, but if it persists then give a try to the next fix below
Fix 2. Scan and repair game files
It’s possible that missing or corrupted game files are causing the Diablo II to crash on the PC. You need to repair the corrupted files using Battle.net’s built-in repair tool to do this.
Here’s how you can do that:
- Open the Battle.net desktop app and go to the Diablo II: Resurrected page.
- Click the cogwheel next to the Play button and select Scan and Repair.
- Then click Begin Scan.
- Wait for the repair to finish.
- Once the process is finished, try hitting the Play button to check if you can launch the game successfully.
After applying this fix still, if you are unable to launch the game properly then try the next fix below.
Fix 3. Update your graphics driver
Most of the time Diablo II Resurrected crashing on startup problem occurs on those PC that have outdated or corrupted graphics drivers. To improve gaming performance and fix the offline crashing on startup or while joining the game you need to update the graphics card driver.
There are two methods to update your system’s cards i.e. Manual and Automatic.
In the manual method, you need to visit the concerned site and search for the latest compatible drivers and download them on your PC. If you don’t have relevant skills then there are chances that you might install the wrong drivers.
So we suggest you adopt an automatic method in which you need to download Driver Easy on your PC. This tool will automatically scan your PC for outdated graphics drivers and update it instantly.
Fix 4. Install all Windows updates
Sometimes the pending windows updates can become a hindrance in launching the game properly. So to ensure your game runs properly, you have to need to download and install the latest Windows updates.
Here’s how you can:
- On your keyboard, press the Windows logo + I key at the same time to open the Windows Settings.
- Then select Update & Security.
- Under Windows Update, click Check for updates. Then Windows will automatically download and install the available updates.
- Once you’ve installed all the updates, restart your computer and try to launch the game.
If this fix goes in vain, then try the next fix below
Fix 5. Check your antivirus settings
It has been observed that antivirus and malware checkers prevent your game from launching. In order to ensure your game runs properly you have a need to temporarily disable your antivirus.
Now if your game launched properly without crashing then you’ll need to whitelist the Battle.net launcher and Diablo II: Resurrected.
But if the launching issue persists then check the next fix below.
Fix 6. Perform a clean boot
Sometimes the programs that are running in the background can interfere with your game like overlays apps. You need to perform a clean boot to facilitate the game to run properly.
Here’s how you can fix this issue:
- On your keyboard, press the Windows logo key and R at the same time to invoke the Run dialog box. Type MSConfig and click OK.
- In System Configuration, navigate to the Services tab and check the box next to Hide all Microsoft services.
- Uncheck all the services EXCEPT those that belong to your video cards or sound card manufacturers, such as Realtek, AMD, NVIDIA, and Intel. Then click OK to save the changes.
- On your keyboard, press Ctrl, Shift, and Esc at the same time to open Task Manager, then navigate to the Startup tab
- Right-click on each item and select Disable.
- Restart your computer.
Fix 7. Stop overclocking your PC
It is seen that many players overclock their CPU and GPU to gain more performance boost while playing the game. Most of the time overclocking tools and this practice create problems for your games.
A sudden increase in CPU temp and GPU temp can cause overheating. Furthermore, tools like MSI afterburner cause conflict so you need to uninstall these tools and reset your processor to the default.
Fix 8. Turn off overlays
If the Diablo II Resurrected crashing problem persists then you need to disable overlays like Discord and GeForce (If they are enabled). Follow the steps given below:
For GeForce Experience:
- Firstly, launch GeForce Experience, and then at the upper right corner, click on the cogwheel icon.
- Now on the right-pane menu, toggle off beside the In-game overlay option,
For Discord:
- Firstly, launch Discord and on the bottom left corner of the screen, click on the cogwheel icon.
- Now from the left-pane menu, click on Overlay.
- Further from the right-pane menu, toggle off beside the option Enable in-game overlay.
Diablo II: Resurrected — обновленная версия экшн-RPG Diablo II, игры, задавшей законы жанра. Отправляйтесь на поиски таинственного Темного Странника и сражайтесь с обитателями ада, раскрывая замысел Единого Зла — Диабло, Мефисто и Баала. Теперь игра доступна на ПК в разрешении 4K (2160p).
Разработчики Diablo II: Resurrected – Blizzard Entertainment и Vicarious Visions. Если у вас возникли технические проблемы с игрой, то первым делом проверьте свой ПК на соответствие системным требованиям.
Если вам самостоятельно удалось найти решение какой-либо проблемы, пожалуйста помогите другим пользователям и напишите о своем варианте решения в комментариях.
Важно: Ниже даны общие рекомендации и советы по устранению ошибок. Лучший способ решить проблему – обратиться в техническую поддержку разработчиков. Проблема с доступностью серверов связана с релизом игры и наплывом большого количества пользователей.
Чаще всего игроки сталкиваются со следующими ошибками:
- Не на полный экран
- Ошибка «Недостаточно памяти»
- «Синий экран смерти» (BSOD)
- Как поднять FPS
- Diablo 2: Resurrected лагает
- Вылетает на рабочий стол
- Не сохраняется
- Зависла в процессах
- Не работает управление
- Ошибка DirectX
- Ошибка Microsoft Visual C++ 2015
- Ошибка при установке
- Ошибки DLL
- После запуска ничего не происходит
- Ошибка 0xc000007b
- Проблемы звука / Пропадает звук
- Оптимизация Diablo 2: Resurrected / Увеличить FPS
- Diablo 2: Resurrected перестала запускаться
- Черный экран Diablo 2: Resurrected
Diablo 2: Resurrected не на весь экран
Нажмите ALT+ENTER. Проверьте настройки игры (оконный режим, разрешение и т.д.). В некоторых случаях помогает изменение частоты обновления (в панели управления Nvidia) с 60 Гц на 59 Гц (нажать «Применить»), и снова вернуть на 60 Гц. Еще один способ: также в панели управления Nvidia перейти в раздел «Регулировка размера и положения рабочего стола». В правом верхнем углу нажать «Восстановить».
Ошибка «Недостаточно памяти»
Возможные причины: игре не хватает оперативной памяти; на жестком диске не хватает места для файла подкачки; вы сами настраивали размер файла подкачки (или отключили его, или использовали софт); некая программа вызывает утечку памяти (откройте диспетчер задач CTRL+ALT+DELETE и отсортируйте приложения по потреблению памяти).
Diablo 2: Resurrected — BSOD или «Синий экран»
BSOD, как правило, означает какую-то серьезную неполадку в вашей системе, которая не связана с игрой. Первым делом проверьте свой блок питания. При перегреве он будет отключаться. Также, если системе не хватает от него питания, то возможны различные ошибки, включая BSOD. Проведите тестирование других компонентов вашего ПК. В сети можно найти различные утилиты для проверки памяти, жесткого диска и видеокарты.
Повысить производительность в Diablo 2: Resurrected
Выполните наши рекомендации, чтобы ускорить работу компьютера. Обновите видеодрайвер. Выполните перезагрузку компьютера. Понизьте разрешение и используйте пониженную сложность эффектов в опциях Diablo 2: Resurrected. Не используйте всевозможные программные «ускорители», так как их работа сама по себе отбирает ресурсы, да и к тому же их эффективность чаще всего крайне незначительна. Вместе с тем вы лишь подвергаете риску заражения свой компьютер. Переустановка Windows. Данный метод необходимо использовать как крайнюю меру, когда прочие варианты не оказывают влияния. Все дело в том, что с течением временем ваша «операционка» разрастается устаревшими файлами и процессами настолько, что серьезно тормозится выполнение приложений. Читайте советы по оптимизации Diablo 2: Resurrected.
Diablo 2: Resurrected зависает
Постоянные подвисания могут являться причиной нестабильной работы ПК. Уберите разгон видеокарты и/или процессора в том случае, если используется. Проведите диагностику оперативной памяти, жесткого диска, процессора и видеокарты. Специальные приложения можно найти в интернете. Более подробно смотрите рекомендации по оптимизации Diablo 2: Resurrected.
Diablo 2: Resurrected вылетает после запуска
Попробуйте временно отключить антивирус (особенно в случае с Avast!). Также смотрите советы в разделе ошибок при запуске.
Diablo 2: Resurrected Не сохраняется
Путь к игре не должен содержать русских букв, только латиница.
Diablo 2: Resurrected висит в процессах
Запустите Diablo 2: Resurrected в режиме совместимости с другой ОС.
Иногда проблемой является надстройка драйвера Nvidia GeForce Experience. Отключите в ней все оптимизации для игры.
На видеокартах AMD проблемы может создавать приложение Gaming Evolved (Raptr). Попробуйте его временно отключить или удалить.
Если в диспетчере задач есть Nvidia Capture Service, попробуйте завершить процесс. Завершите другие процессы, связанные с захватом видео.
Обновите драйвер видеокарты.
Также см. советы «Не запускается».
Не работает управление в Diablo 2: Resurrected
Вытащите устройство ввода (геймпад, мышь) из USB и снова вставьте. Если не работает мышь и клавиатура, то попробуйте отключить геймпад и другие USB-устройства.
Ошибка DirectX в Diablo 2: Resurrected
Ошибки вида: DirectX Runtime Error, DXGI_ERROR_DEVICE_HUNG, DXGI_ERROR_DEVICE_REMOVED, DXGI_ERROR_DEVICE_RESET.
Рекомендации по устранению ошибки
- Выполнить «чистую» установку только драйвера видеокарты. Не устанавливать аудио, GeForce Experience … То же самое в случае AMD.
- Отключить второй монитор (при наличии) и любые другие периферийные устройства.
- Отключить G-Sync.
- Использовать средство проверки системных файлов
- Для карт NVIDIA. Правый клик по рабочему столу -> Панель управления NVIDIA. Вверху, где Файл, Правка, Вид … нажмите «Справка» и включите «Режим отладки».
- Иногда причиной может являться перегрев видеокарты. Используйте утилиту FurMark для проверки работы видеокарты под нагрузкой. Попробуйте понизить частоты. Более подробную информацию смотрите в интернете по запросам: андервольтинг и понижение частоты видеокарты.
Ошибка Microsoft Visual C++ 2015
«The following component(s) are required to run this program: Microsoft Visual C++ 2015 Runtime»
Установите недостающую библиотеку с сайта Microsoft
Ошибка при установке Diablo 2: Resurrected
Не устанавливается. Путь к игре не должен содержать русских букв, только латиница. Выполните проверку и очистку жесткого диска (в редких случаях может помочь замена кабеля SATA). Попробуйте изменить путь установки.
Ошибка DLL в Diablo 2: Resurrected
Ошибки вида: dll is missing, d3d11.dll, msvcp110.dll не найден и другие.
ВАЖНО: не рекомендуется скачивать DLL-файлы со сторонних сайтов в попытке заменить ваши отсутствующие или поврежденные файлы DLL. Используйте этот вариант только в крайнем случае.
Обратите внимание, что путь к игре не должен содержать русских букв, только латиница!
Стандартные действия при появлении ошибки DLL
Стандартные действия при появлении ошибки DLL:
- Перезагрузите компьютер
- Восстановите удаленный DLL-файл из корзины (или используйте программу восстановления файлов). Разумеется этот вариант подойдет в том случае, если вы удаляли файл
- Просканируйте компьютер на вирусы и вредоносные программы
- Используйте восстановление системы (смотрите инструкции в интернете)
- Переустановите Diablo 2: Resurrected
- Обновите драйверы
- Использование средство проверки системных файлов в Windows 10 (смотрите инструкции в интернете)
- Обновите Windows при наличии патчей
- Выполните чистую установку Windows
- Если после чистой установки Windows ошибка DLL сохраняется, то эта проблема связана не с программным обеспечением, а с компонентами вашего PC.
Ошибки с конкретными DLL
Сообщение об ошибке MSVCP140.dll. Вам необходимо обновить/установить пакет Visual C++
Это можно сделать по ссылке
https://www.microsoft.com/ru-ru/download/details.aspx?id=48145
Если у вас подключены какие-либо USB-контроллеры (или другие устройства), подключенные к сети, попробуйте отключить их. Сбои при запуске с именами модулей сбоев ntdll.dll и EZFRD64.DLL могут (в частности, для последних) быть связаны с USB-контроллерами или PS2-USB-адаптерами (для различных игр).
Если у вас возникают ошибки api-ms-win-crt-runtime-l1-1-0.dll на Windows 7 или Windows 8.1, Microsoft выпустила патч для устранения этой проблемы.
https://support.microsoft.com/en-us/kb/2999226
Diablo 2: Resurrected не запускается
Игра не запускается из Epic Games Store
Общие рекомендации
Попробуйте удалить Visual C++. Затем установите Visual C++.
Если не запускается Diablo 2: Resurrected и при этом не появляется никаких ошибок. Если вы запускаете игру впервые, то попробуйте просто подождать.
Советы от разработчиков:
Обновите драйвера видеокарты
Проверьте, что вы используете новейшие Nvidia PhysX (для видеокарт Nvidia) и DirectX.
Directx Webinstall: http://www.microsoft.com/download/en/confirmation.aspx?id=35
Проверьте, чтобы в настройках панели управления Nvidia опция была установлена на «Application Controlled» (Управление из приложения).
Попробуйте запустить игру от имени администратора.
Попробуйте понизить разрешение экрана перед запуском игры.
Проверьте, чтобы ваша операционная система Windows и стороннее программное обеспечение было обновлено до актуальных версий.
Загрузите Visual C ++ 2017 Redistributable:
Для Windows 64-bit:
- Visual C++ Redistributable for Visual Studio 2017 (64-bit)
Для Windows 32-bit:
- Visual C++ Redistributable for Visual Studio 2017 (32-bit)
Установите обе версии.
Помимо этого, обновите ПО .NET:
Microsoft .NET Framework 4.7.1
DirectX End-User Runtime Web Installer – вероятно, вы уже установили это
Смотрите дополнительные советы ниже:
Для пользователей Windows:
- Обновите систему при необходимости до последней версии
- Перезагрузите компьютер
- Переустановите игру
- Попробуйте временно отключить программы, потенциально конфликтующие с игрой (антивирусы, файрволы и тд)
- Удостоверьтесь, что ваша система удовлетворяет минимальным требованиям
- Удостоверьтесь, что на системном диске имеется как минимум 5 Гб свободного места
- Проверьте PC антивирусной программой
- Переустановка операционной системы должна рассматриваться как крайний вариант действий
Для пользователей Mac:
- Обновите версию Mac OS
- Попробуйте отключить программы, которые могут конфликтовать с игрой (антивирусы, файрволы и проч)
- Убедитесь, что ваша система удовлетворяет минимальным требованиям
Diablo 2: Resurrected и ошибка 0xc000007b
This application was unable to start correctly (0xc000007b). Самая частая причина появления ошибки при запуске приложения 0xc000007b — проблемы с драйверами NVidia.
Возможные решения
- Переустановите драйвера видеокарты
- Попробуйте запустить игру от имени администратора
- Установите/обновите DirectX, Visual C++, .Net Framework. Все файлы загружайте только с официального сайта Microsoft.
- Откройте командную строку «Выполнить» через меню «Пуск» и пропишите sfc /scannow. С помощью этой команды ваш ПК просканирует системные файлы и исправит некоторые ошибки.
- Удалите лишний софт, который может конфликтовать с видеодрайвером. В основном это различные «улучшатели» графики. Чем меньше у вас работает дополнительных приложений, тем лучше.
Метод с помощью программы Dependency Walker 64bit
- Скачайте и распакуйте Dependency Walker 64bit.
- Запустите программу, перейдите в View > Full paths. Теперь выберите файл .exe Diablo 2: Resurrected. После того как вы выбрали .exe игры может всплывать окно в котором вы увидите ошибки, просто закройте его. В разделе module, прокрутите блок вниз до конца ошибки и вы увидите несколько значений в столбцах.
- Теперь в колонке CPU все DLL файлы должны быть x64-битные для вашей игры. Если есть x86 DLL-файл будет в красном столбце CPU. Этот файл и вызывает ошибку 0xc000007b.
- Теперь перейдите на сайт dll-files.com и скачайте там 64-битную версию этого DLL файла и поместить его в корневую папку с игрой и в C:\Windows\system32. Игра теперь должна запустится без проблем.
Проблемы аудио / Нет голосов в Diablo 2: Resurrected
Рекомендации при возникновении неполадок со звуком
Прежде всего перезагрузите вашего компьютера и протестируйте звук в операционной системе: кликните левой кнопкой мыши значок динамика в нижнем правом углу, после чего нажимайте по ползунку динамика.
Если звуков не слышно, то нажмите правой кнопкой мыши (ПКМ) по значку динамика и выберите «Устройства воспроизведения». В разделе вопроизведение проверьте, какой источник звука выбран по-умолчанию. По нему ПКМ и нажать «Проверка». Если звука нет, то ПКМ по иконке и выбрать «Обнаружить неполадки со звуком».
Есть звук в Windows, но нет в игре:
Проверить опции аудио в настройках игры. Обновить DirectX, а также аудиодрайвер.
Есть звук, но нет голосов:
Не установлены файлы озвучки при установке. Проверьте целостность файлов игры.
Общие рекомендации при возникновении неполадок звуковой карты Creative
Перезапустите аудио-панель Creative. Проверьте в ней настройки звуковой карты.
Советы при возникновении проблем звуковой карты Realtek
Перезапустите панель управления звуком Realtek. Проверьте в ней настройки звуковой карты. В Realtek HD Audio Manager переключите тип аудио с Quadraponic (квадрафонический) на Stereo (стерео).
Оптимизация Diablo 2: Resurrected на ПК
Это довольно объемная тема. Можно сделать множество действий для роста производительности.
Советы по оптимизации Diablo 2: Resurrected
Установите последний драйвер видеокарты
Nvidia / AMD
В настройках игры понизьте графику
Самое главное и самое простое. Попробуйте понизить настройки графики и выставить самое низкое разрешение. Большое влияние на фреймрейт могут оказывать настройки теней, сглаживания, детализация, дальность прорисовки и качество текстур.
Используйте разгон компонентов
При наличии хорошего охлаждения, разгоните видеокарту и / или процессор. Одна из самых популярных утилит для оверклокеров — это MSI Afterburner. Многие современные системные платы уже идут с софтом, в котором вы можете увеличить частоту видеокарты или процессора. Почти из любой современной видеокарты можно с легкостью получить дополнительные 5-7% производительности. Разгон — это хороший вариант в том случае, если у вас отдельный системник. Но, например, с ноутбуками лучше не рисковать, так как возможности охлаждения в них весьма ограничены. Подробные шаги по разгону смотрите в инструкциях к специализированному софту
Используйте NVIDIA GeForce Experience или AMD Gaming Evolved
AMD Gaming Evolved / NVIDIA GeForce Experience / Intel HD Graphics Control Panel — специализированный софт с различными инструментами, среди которых имеется оптимизация игр.
Читайте подробнее по ссылке
Удалите ненужные файлы, кэш и временные папки
Установите специализированную программу для очистки вашего PC. Ashampoo WinOptimizer — одна из распространенных программ этого вида.
Очистка и оптимизация жесткого диска
Откройте свойства жесткого диска. Перейдите на вкладку «Сервис» -> нажмите кнопку «Оптимизировать (или дефрагментировать)». Там же в свойствах есть очистка и проверка диска.
Панель управления NVIDIA / AMD
В панели управления NVIDIA (или AMD) выберите вкладку «Управление параметрами 3D» (NVIDIA), или Игры -> Настройки 3D-приложений (AMD). Вы можете задать здесь как глобальные настройки обработки графики, так и отдельно для Diablo 2: Resurrected. Либо перейдите в «Регулировка настроек изображения с просмотром» (для NVIDIA), далее «Пользовательские настройки -> Производительность», передвинув ползунок до конца влево.
Убрать лишнее из автозагрузки
Нажмите кнопку «Пуск» (или клавишу с логотипом Windows слева от пробела). Введите команду msconfig, после чего нажмите Enter. В открывшемся окне конфигурации системы на вкладке «Автозагрузка» (в Win 10 нажать CTRL+ALT+DELETE и открыть ту же вкладку). Здесь перечислен список программ, которые автоматически загружаются вместе с Windows. Отключите загрузку всего ненужного (отключайте только то, что знаете для чего используется, в противном случае вы можете нарушить работу компьютера). Перезагрузите компьютер. Не запускайте программы (браузер, Skype и т.д.). Запустите Diablo 2: Resurrected.
Ускорение работы Windows
Освободите часть ресурсов путем отключения визуальных эффектов Windows, отключите неиспользуемые службы, системные звуки и прочее.
Флешка как оперативная память
Щелкните правой кнопкой мыши на флешке и выберите «Свойства». Перейдите на вкладку «Ready Boost», отметить галочкой «Использовать это устройство» (“Use this device”).
Diablo 2: Resurrected перестала запускаться
Какие изменения вы производили на компьютере? Возможно причиной проблемы стала установка новой программы. Откройте список установленных программ (Пуск -> Установка и удаление программ), отсортируйте по дате. Удалите недавно установленные. Переустановите Diablo 2: Resurrected.
Также проверьте диспетчер задач. Если запущены копии процессов Diablo 2: Resurrected, завершите их все.
Черный экран Diablo 2: Resurrected
Черный экран а также белый экран, либо другие цвета, может означать разные ошибки, тем не менее наиболее часто это относится к какой-либо проблеме со стороны видеокарты, и иногда причиной может быть планка оперативной памяти. Также откатите разгон видеокарты и/или процессора в том случае, если используется.
Возможные действия при появлении этой ошибки
Попробуйте запустить Diablo 2: Resurrected в оконном режиме
Оконный режим через .exe
- Кликните правой кнопкой мыши по ярлыку игры на рабочем столе, и перейдите в «Свойства»
- В строке «Объект» после кавычек («) добавить » -windowed «
- «C:\Games\Diablo 2: Resurrected\Bin\Win64\Diablo 2: Resurrected.exe» –windowed
Закрыть программы для захвата видео
Причиной черного экрана могут быть программы для захвата видео: Nvidia ShadowPlay, Camtasia Studio, Flashback Express и т.д.
В дополнение к этому ошибки могут вызывать программы, которые связаны с графическими эффектами. Например: SweetFX, ENB и прочие. Всевозможные модификации аналогично могут приводить к ошибке. Запомните простое правило: чем меньше приложений работает одновременно с игрой, тем лучше. Уберите все лишнее.
Тестирование оперативной памяти
Виновником проблемы в некоторых случаях является оперативная память PC.
- Проведите диагностику с использованием специальной программы для проверки оперативной памяти. Например: MemTest. Про способ проверки памяти встроенным приложением в Windows 10, 8, 7 читайте здесь.
- Попробуйте установить планки оперативной памяти на другие слоты.
- Если у вас 2 и более модулей, то попробуйте оставить только один.
- Дополнительную информацию по вопросу диагностики памяти смотрите в интернете.
