Tired of Adobe Premiere Pro crashing or when importing files? Do not get frustrated as we have got you covered to solve this problem. Today’s guide will teach you how to fix Adobe Premiere Pro keeps crashing on startup in Windows 10.
Table of Contents
How to Fix Adobe Premiere Pro Crashing on Startup on Windows 10
In this blog post, we will delve into the reasons why Premiere Pro crashes on startup and keeps freezing on playback and offer solutions to help resolve these problems.
Quick Answer
Try the following methods to fix Premiere Pro CC crashing on startup.
1. Update the outdated graphics drivers.
2. Reset Adobe Premiere Pro preferences.
3. Delete Media Cache files.
Does the Screen Turn Black in Premiere Pro while crashing?
Yes, while using Premiere Pro, users may experience a premiere pro black screen crash where the screen goes black while the program is crashing. This issue is usually accompanied by the program freezing and becoming unresponsive. Another common problem that users face is premiere pro cc crashing on startup. This issue occurs when the program crashes immediately after being launched before any project has been opened. In both cases, the cause of the crash can be due to a variety of factors including outdated graphics drivers, conflicting software, or a corrupted project file.
Possible Causes for Premiere Pro Crashing
Here are some possible causes for Premiere Pro crashing:
- Outdated graphics drivers.
- Conflicting software or plugins.
- Insufficient system resources or memory.
- Corrupted project file or media cache.
- Damaged or unsupported video codecs.
- System instability or hardware failure.
- Network connectivity issues or file access conflicts.
- Incorrect project settings or incorrect rendering configurations.
- Overloading the system with too many demanding tasks.
If you’re facing the issue of adobe premiere pro keeps crashing windows 10, don’t worry, as you’re not alone. Many users have reported similar issues with Premiere Pro crashing, especially when importing media or during playback. The problems of premiere pro crashes when importing are common, and there are several potential solutions to these issues. Another related problem that users face is premiere pro keeps freezing on playback.
Here are some methods to try and resolve the issue:
Method 1: Basic Troubleshooting Methods
The simplest way to resolve any issues and glitches in your computer is to try basic troubleshooting methods. These methods can help fix the problem of adobe keeps crashing windows 10. By following these steps, you can potentially resolve the issue and get back to using Premiere Pro without any further disruptions.
1A. End Background Process
Quitting background programs can potentially resolve the problem of adobe premiere pro crashing. This is because background programs can consume system resources, such as RAM and CPU, that are needed for Premiere Pro to run smoothly. When there are not enough resources available for Premiere Pro, it can cause the software to crash or freeze. By quitting background programs, you can free up system resources and potentially resolve the issue of premiere pro crashing on startup. To resolve the issue, follow the instructions in our guide on How to End Task in Windows 10.
1B. Free up Space
Lack of storage space on your computer can also contribute to the error of premiere pro crashes when importing. To resolve this issue, you can follow the instructions provided in our guide on 10 Ways to Free Up Hard Disk Space On Windows 10. This document will guide you on the method to clear up memory space on your PC, which can help resolve the error code.
1C. Update Graphics Card Drivers
Outdated graphics drivers can cause compatibility issues and crashes in Premiere Pro. Make sure to check for and install any available updates for your graphics card. You can manually update graphic card drivers with the help of our guide on 4 Ways to Update Graphics Drivers in Windows 10.
1D. Ensure Proper Network Connection
Network connectivity issues or file access conflicts can cause crashes in Premiere Pro. Make sure that your network is functioning properly and that you have the correct permissions to access all necessary files If you are experiencing any problems with internet connectivity, you can check our guide on how to troubleshoot network connectivity problems on Windows 10 to resolve the issue. This guide will provide you with the necessary steps to diagnose and fix any network-related problems that may be affecting your experience.
1E. Avoid overloading the system
Overloading the system with too many demanding tasks can cause crashes in Premiere Pro. Try to limit the number of demanding tasks running simultaneously.
Method 2: Run as Administrator
Running Premiere Pro as an administrator can sometimes resolve the issue of premiere pro cc crashing on startup. By running the program with administrative privileges, it can have access to more system resources and can bypass any permissions or security restrictions that may be causing the crash.
1. Right-click on Premiere Pro and select the Properties option.
2. Go to the Compatibility section and enable the option to Run the program as an administrator.
3. And click on Apply > OK and restart the PC after making the change to see if the error has been fixed.
Also Read: Fix Premiere Pro Error Code 3 in Windows 10
Method 3: Clear Cache Files
Over time, the media cache in Premiere Pro can become corrupted, causing crashes. Try clearing the media cache to resolve the issue of premiere pro crashes when importing.
1. Launch the Adobe Premiere Pro program.
2. Go to the Edit tab, then open the Preferences.
3. Find and select the Media Cache option.
4. Click on the Delete button next to the option to remove media cache files.
5. Choose either the option to delete all media cache files or only unused files, and then confirm the action by clicking OK.
6. Restart Adobe Premiere Pro to check if Premiere Pro keeps freezing on playback problem has been fixed.
Method 4: Run Malware Scan
By performing a full scan of your system using a reputable antivirus program, you can detect and remove any malware that may be causing problems for Premiere Pro. To safely scan and remove malware from your computer, you can refer to the guide on How to Remove Malware from your PC in Windows 10. This guide provides step-by-step instructions on how to detect and remove any malicious software that may be present on your system.
Also Read: How to Remove Spyware From Any Device
Method 5: Reinstall Adobe Software
Reinstalling the Adobe software can sometimes resolve the Premiere Pro keeps freezing on playback issue of premiere pro crashes when importing video and premiere pro crashing on startup. When a software program is installed, it can become corrupted or damaged in various ways, which can cause it to crash or function improperly. By reinstalling the software, you can replace any damaged or missing files and start with a clean installation. This can resolve any issues with the program and prevent it from crashing on startup.
1. Open the Control Panel by pressing the Windows key, typing Control Panel, and clicking on Open.
2. Set the view to Category in the Control Panel, then click on Uninstall a program under Programs.
3. Locate Adobe Premiere Pro, right-click on it and choose Uninstall.
4. To complete the uninstallation process, follow the on-screen instructions and then restart the PC.
5. Download and install the latest version of Adobe Premiere Pro from the official website.
This will fix Adobe Premiere Pro keeps crashing on Windows 10 issue.
Also Read: Fix Premiere Pro Not Exporting Issue
Frequently Asked Questions (FAQs)
Q1. What is Adobe Premiere Pro and what can it be used for?
Ans. Adobe Premiere Pro is a professional video editing software developed and published by Adobe Systems. It is widely used by filmmakers, video producers, and other professionals to create, edit, and publish high-quality videos. It offers a range of tools and features to help you manage and manipulate your footage, add special effects, and produce polished and engaging videos.
Q2. Can I use Adobe Premiere Pro for free?
Ans. Adobe Premiere Pro is not a free software. You need to purchase a license or subscribe to Adobe Creative Cloud to use the software. However, Adobe offers a 7-day free trial of the software, which you can use to try it out before committing to a purchase.
Q3. Can I use Adobe Premiere Pro to edit 360-degree video?
Ans. Yes, Adobe Premiere Pro supports 360-degree video editing. You can import and edit 360-degree footage, add effects, and publish 360-degree videos using the software.
Q4. How can I learn to use Adobe Premiere Pro?
Ans. There are many resources available to help you learn how to use Adobe Premiere Pro. You can take online courses, watch tutorial videos, read the software manual, or attend workshops. Adobe also offers tutorials and support resources on its website to help you get started with the software.
Q5. What are the common issues faced by users when using Adobe Premiere Pro?
Ans. Some common issues faced by users when using Adobe Premiere Pro include slow performance, stability issues, compatibility problems, and errors when importing or exporting files.
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We trust that this guide provided a helpful solution to fix premiere pro crashing on startup issue. Please share with us which of the methods proved to be effective for you. If you have any recommendations or suggestions, we would love to hear from you in the comments section below.
Adobe Premiere Pro always keeps crashing on your computer? Don’t be vexed! This article on MiniTool Website will offer you some ideal solutions. Read patiently and you will definitely fix this tricky problem.
Adobe Premiere Pro Crashing
Adobe Premiere Pro is a very trendy video editing software that is popular among people all over the world. However, many Windows Premiere Pro users like you find that this software always crashes on startup or crashes when it is rendering media.
This Premiere Pro not launching problem will influence more or less your experience of video editing. Don’t worry. This guide will explain some practical fixes for you and you can try following the step-by-step instructions.
How to Fix Adobe Premiere Pro Crashing Windows 10/11?
Fix 1: Run as Administrator
If you don’t give Adobe Premiere Pro required administration privileges, Premiere Pro crashing on startup may occur. In order to fix this issue, you’d better grant the administrator permission to it.
Step 1. Right-click the software and choose Properties.
Step 2. In Adobe Premiere Pro Properties, tap on Compatibility and check Run this program as an administrator.
Step 3. After hitting OK, reboot your PC to check if the error is resolved.
Fix 2: Update Your Graphics Driver
A broken or outdated graphics driver is a very common cause of software crashing issues, so you may suffer from Adobe Premiere Pro crashing problems if you don’t update your graphics drivers in time. Here’s how to do it:
Step 1. Type Device Manager in the search box and choose the first one that appears.
Step 2. In Device Manager, click on Display adapters, right-click your graphics driver and select Update driver.
Step 3. Then choose Search automatically for drivers. Windows Device manager will look for, download and install a new version for you.
Step 4. After the process is finished, restart your computer to see if Premiere Pro still crashes or not.
Tip: There is an article that shows you more details about graphics updating problems – How to Update Graphics Card Drivers (NVIDIA/AMD/Intel)?
Fix 3: Close CPU/Memory Occupying Applications
Adobe Premiere Pro itself is an application that hogs your internal memory. When you launch it, you cannot run too many applications at the same time or your RAM may run out. In this case, you are suggested to close those CPU/memory-hogging applications under the guide below:
Step 1. Right-click the taskbar and choose Task Manager.
Step 2. In Processes, you can see each application and how much CPU or memory space it takes up relatively. Select the biggest one and right-click it.
Step 3. Choose End task to close it.
Tip: To avoid Premiere Pro crashing caused by limited memory, you are supposed to upgrade RAM on your PC.
Fix 4: Clear Media Cache
Adobe Premiere Pro crashing Windows 10/11 may be caused by some corrupted media cache files or excessive cache files. Therefore, you need to solve the problem by removing them.
Step 1. Run Adobe Premiere Pro, go to Edit and choose Preferences.
Step 2. Click Media Cache Files and choose Delete…to remove media cache files.
Step 3. Click OK.
Fix 5: Cool Down Your Computer
Adobe Premiere Pro execute heavy computations by utilizing both GPU and CPU thus it will release too much heat if you run it on your computer for a long time.
As soon as your PC turned overheated, Adobe Premiere Pro may crash without any warning. Under the circumstance, you should cool your computers down.
Step 1. Clean the dust in the fans and vents.
Step 2. Make sure the environment is cool and ventilated.
Tip: If you want to know more information about cooling down your computer, you can go to this article to have a try – How to Cool Down Laptop? Follow 5 Tips to Keep It Cooler!
Fix 6: Switch off GPU Acceleration
GPU acceleration is also one of the most common reasons for Adobe Premiere Pro crashing. Try disabling it temporarily to check if you can solve this issue.
Step 1. Open this software and go to File.
Step 2. Click Project Settings and select General.
Step 3. Set Renderer to Mercury Playback Engine Software Only under Video Rendering and Playback and then click OK.
Fix 7: Update or Reinstall Adobe Premiere Pro
If all the fixes mentioned above don’t work, attempt to update or reinstall Adobe Premiere Pro to the latest version. This fix can also solve Premiere Pro not opening.
Step 1. Open Setting.
Step 2. Click on Apps & features.
Step 3. Look for Adobe Premiere Pro and click it.
Step 4. Select Uninstall and then follow the popping-up instructions.
Step 5. As soon as the progress is done, download it again on the official website and reinstall the latest version to see if the Premiere Pro not launching still exists.
Adobe Premiere Pro is the market-leading software in the world of video editing. It has been ruling the market for ages and will continue to do that. However, the app certainly has some issues. According to a lot of users, Premiere Pro stops working or starts crashing, sometimes, after using the tool, sometimes, right after the launch. In this article, we are going to talk about this issue in detail and will see what you can do if Premiere Pro is crashing on your computer.
Fix Adobe Premiere Pro has stopped working
Why does my Adobe Premiere Pro keep crashing?
Adobe Premiere Pro or any other flagship video editing tool needs a reasonably powerful computer to run on. If your system is weak, chances are the app will crash as soon as you hit the render button. However, this doesn’t mean that an average computer meeting the requirements can’t fail to run the application.
There are some things such as corrupted cache, wrongful configuration, etc that can trouble you. Also, if your computer is barely meeting the requirements, then you should know that you can not run a whole lot of processes in the background, they will consume resources that should have been used by your video editing tool.
We will be talking about everything in detail and see what you need to do to stop Premiere Pro from crashing.
If Premiere Pro is crashing and you see Adobe Premiere Pro has stopped working message on your Windows 11/10 PC, the following are the solutions you need to follow.
- Reset Preferences
- Disable GPU Acceleration
- Delete Media cache
- Close all the other apps
- Update Graphics Drivers
- Troubleshoot in Clean Boot
- Reinstall the app
Let us talk about them in detail.
1] Reset Preferences
Premiere may cease to work on your system because of some wrongful configuration of the settings. Fortunately, there is a way to reset all the settings and preferences and make them default, hopefully, this will do the job for you.
- Press and hold the Alt key and open Adobe Premiere Pro
- Click Ok to confirm your action when prompted.
- Restart your computer.
Check if the issue persists.
2] Disable GPU Acceleration
For a lot of users, turning off GPU Acceleration has worked. This will, especially if you don’t have a powerful CPU. Try the following solutions to do the same.
- Open Premeire Pro app.
- Go to File > Project Settings > General.
- Change Renderer to Mercury Playback Engine Software Only.
- Click Ok.
Finally, restart the system and check if the issue persists.
3] Delete Media Cache
Sometimes, the issue can be because of corrupted cache files. You don’t have to delete the app to get rid of the cache, you can easily do that from the Adobe utility itself.
- Open Premeire Pro app.
- Go to File > Preferences > Media Cache
- Click on the Delete button associated with Delete Media Cache Files.
- Select one option, try deleting all the cache.
Close Premiere Pro, reboot your computer, and see if it works.
4] Close all the other apps
If you have a ton of apps running in the background, then probably, it is taking a lot of your resources. This may not be the case for you but if your computer is inferior, that is, it has a weak CPU and GPU. Open Task Manager by Ctrl + Shift + Esc. Right-click on the apps that could cause problems and select End Task. Hopefully, this will do the job for you.
5] Update Graphics Drivers
Since Premiere Pro is a graphically-intensive program, it needs updated Graphics Drivers. Therefore, you should update the drivers and see if it helps. There are a lot of ways to update Graphics Drivers in a Windows computer, following are some of them.
- Install Optional Updates to update the Graphics Drivers
- Go to the manufacturer’s website and download the driver.
Hopefully, this will do the job for you.
6] Troubleshoot in Clean Boot
A third-party application can interfere with your video editing tool and cause trouble. To know what application we are talking about, you should perform Clean Boot. This way, you will boil down the potential culprits to find the right one. Then remove it to resolve the issue.
7] Reinstall the app
If nothing works, then this means that your app is corrupted. So, in order to fix it, you have to do a reinstallation. Go ahead and uninstall Premiere Pro. Then download a fresh copy of the app to install it on your system. Finally, check if the issue persists.
That’s it!
Is Premiere Pro compatible with Windows 10?
Yes, Premiere Pro is compatible with Windows 10, but what you need to know is it compatible with your computer. For that, check the minimum system requirement mentioned below.
- Processor: Intel® 6th Gen, or AMD Ryzen™ 1000 Series
- GPU: Check supported GPUs from helpx.adobe.com.
- Display: 1920 x 1080
- RAM: 8 GB
- Sound card: ASIO compatible or Microsoft Windows Driver Model
Also Check: Fix Error Code 3, Error compiling movie, Export error on Premiere Pro.
Contents
- Why does Adobe Premiere Pro Keep Crashing?
- Conclusion
- FAQs
Does the Adobe Premiere Pro application keep crashing on your system? Adobe Premiere Pro is deemed one of the best video editing software by millions of users around the globe. However, there are times when the prolific editing tool exhibits problems. A common issue that many users have reported is that Premiere Pro keeps crashing on their systems frequently.
The crashing problem primarily occurs due to internal bugs and misconfigurations besides other reasons. Fortunately, there are multiple ways following which users can resolve the crashing issue. Let us take a closer look at some of the common reasons which cause the issue followed by five efficient fixes which can help users solve Premiere Pro’s problem without hassle.
Why does Adobe Premiere Pro Keep Crashing?
As mentioned earlier, Adobe Premiere Pro crashes primarily because of software bugs and misconfigurations. However, there are multiple other factors and issues that cause the video editing tool to crash abruptly. Here is an in-depth look at some of them:
1. Outdated Graphics Drivers
An outdated graphics driver exhibits multiple problems, including compatibility and performance issues. There are instances when the main culprit behind the video editing software crashing is an outdated, broken, or corrupted graphics driver.
Solution 1: Updating Your System’s Graphics Drivers
Updating graphics drivers helps in fixing internal bugs and errors, which in turn enhances software performance. Thankfully, all major graphics card manufacturers such as Nvidia, AMD, and Intel keep rolling out frequent updates to ensure users have a smooth and seamless experience when it comes to using any GPU-centric app or software. ‘
Hence, if Premiere Pro keeps abruptly crashing on your system, updating the outdated graphics card drivers could potentially resolve the crashing issue. Moreover, it could also improve the software’s overall performance.
Solution 2: Using Premiere Pro on Postudio
Another effective solution to completely avoid issues caused due to outdated graphics drivers is using Postudio. Users of the platform need not worry about updating graphics drivers, because they have the freedom to simply choose the desired hardware as per the requirements of their project and begin working.
In simpler words, users can select the desired system specifications when configuring or choosing their virtual systems. Thanks to the latest hardware configurations being readily available for users to select from and start using, the need for updating drivers or facing issues related to outdated drivers is completely removed from the equation.
2. The System Does Not Meet Minimum Requirements
To run the video editing tool smoothly, the user’s system must meet Premiere Pro system requirements. If the minimum system requirements are not met, i.e., if the user’s computer lacks necessary hardware like a compatible GPU, and other dedicated hardware to run Adobe’s video editing software smoothly, the crashing problem might present itself.
Solution 1: Ensuring the Minimum System Requirements are Met
If your system does not meet the minimum requirements of Adobe Premiere Pro and you wish to run the video editing software on it, the best course forward would be to ensure that your device meets the editing tool’s minimum requirements in terms of hardware.
Given below are the minimum system requirements for both Windows and macOS-powered devices:
Windows:
- An Intel 6th Generation or newer CPU / an AMD Ryzen 1000 series or newer CPU
- 8 GB of RAM
- 2 GB of GPU Memory
macOS:
- An Intel 6th Generation or newer CPU
- 8 GB of RAM
- 8 GB of Unified Memory for Macs with Apple Silicon Chips and 2 GB of GPU Memory for Intel-powered Macs
Provided that the minimum system requirements are met, the video editing tool will function without any stutters or frequent crashes.
Solution 2: Using Premiere Pro on Postudio
Postudio houses an extensive variety of post-production tools under its hood, including Adobe Premiere Pro, which users can access with ease. The best part is that they do not need to be concerned about whether their system will be able to run the software or not, irrespective of its configuration. Postudio offers users the option to select and deploy virtual machines with hardware specs of their choice.
In simpler words, when working with Premiere Pro, or any other tool that is available on Postudio, users are prompted to choose their preferred system specifications. Thus, depending on the requirements of their project, users can get hold of any configuration they wish to work with without spending absurdly large amounts of money on upgrading hardware. So if the user wants to work on a small reel, they can opt for a lighter system, if they’re working on a complex 4K timeline they can request a more powerful one.
3. System Overheating
Adobe Premiere Pro is a resource-intensive application, i.e., it extensively uses the system’s GPU and CPU resources. Since it takes a lot of processing power, running the software for an extended time may lead to the system getting overheated, which can cause the application to crash.
Solution 1: Closing CPU Intensive Applications
Having lots of programs running in the background may cause your computer to run out of RAM, leading to the graphics-intensive video editing software crashing. Hence, it would be best to shut down all applications that are hogging excessive CPU resources. To do so, here are the steps you need to follow:
Windows:
- Press Ctrl + Shift + Esc simultaneously on your keyboard to open Task Manager. You will be prompted for permission. Click “Yes” to open the Task Manager.
- Select any other applications and programs using a large amount of CPU or RAM resources, then click “End Task” to close them.
macOS:
- Go to Applications > Utilities folder in the Finder tool and launch Activity Monitor.
- Select any application or program consuming ample resources you wish to shut down.
- Left-click on the button labeled X present at the Activity Monitor window’s top.
- Confirm the action by clicking on “Force Quit”.
Solution 2: Using Premiere Pro on Postudio
A more effective solution to completely avoid facing heating issues is using Premiere Pro on Postudio. Postudio is a cloud-based platform that users can access using just their system’s browser and an internet connection, meaning that the computational power it takes to run Postudio is way, way less than it does to run a full-fledged video editing application like Premiere Pro.
Moreover, Postudio also offers users the freedom to choose the virtual system of their own choosing, i.e., users can choose their desired system specifications before deploying the virtual machine. Irrespective of how powerful a virtual system a user chooses, it does not hog the resources of the user’s physical system in any way. Thus, no way of overheating.This adds another feather to the cap of Postudio and its extensive range of tools, especially for users who do not wish to spend enormous amounts of money on upgrading their system’s hardware.
Now the question arises – do tools on Postudio offer all the features and tools that are featured on their official applications? The answer is yes. Users do not need to compromise on quality or features when accessing any post-production tool on Postudio.
4. Corrupted Cache Files
A media cache is a temporary storage space that allows you to store the media files that you import into Premiere Pro. Corrupted media cache files could cause the application to have random crashes.
Solution: Clearing Media Cache Files
To prevent the video editing software from crashing, users are advised to clear media cache files frequently. Besides solving the crash issue, it enhances the editing tool’s performance. This significantly helps power users who are wondering how to run Premiere Pro faster.
To get rid of media cache files, users need to follow the given step-by-step instructions:
- Launch Premiere Pro and go to Edit > Preferences > Media Cache.
- Click “Delete” to remove the media cache files when the media cache window opens.
- Click “OK” and wait for the corrupted temporary files to be removed and for the process to end.
5. Misconfigured Settings
Different users have different requirements when it comes to using Adobe Premiere Pro, which is why every individual tweaks the software’s settings as per their needs. However, there are times when the editing tool’s Settings or Preferences become misconfigured or corrupted. When this happens, it prevents the editing software from functioning properly and often results in crashes.
Solution: Resetting Preferences
By resetting your preferences, Adobe reverts your settings to factory defaults and helps to prevent the application from crashing. Hold the “Alt” key to reset preferences when you click to launch Premiere Pro. Doing so will make a pop-up window featuring screen instructions appear on the screen, asking if you want to reset your preferences.
Conclusion
Encountering frequent errors and issues when working with video editing tools like Adobe Premiere Pro can disrupt editors’ workflow and cause frustration amongst other things. One effective way to avoid unnecessary headaches, such as updating graphics drivers or ensuring the minimum system requirements are met, is using Postudio, which is perfect for streamlining your work.
It is a highly efficient platform for individuals looking to ease their editing workflow and get more work done seamlessly. The all-in-one creative studio offers a variety of post-production tools, including Adobe Premiere Pro, DaVinci Resolve, Cinema4d, and many more. With the help of the tool, users can work on their creative projects anytime using any of the top-tier tools from anywhere. The best part is that users do not need to worry about meeting system requirements, i.e., they can use any ordinary laptop to work with any of the featured tools.
All they need to do is request a virtual system with the desired specifications, software tools, plugins, and duration as per their project requirements to get started. They can also collaborate, review, and organize assets on the same platform. Just a few more of the many, many features of Postudio. To acquire access to Postudio and work seamlessly, you can register here and get a headstart on your post-production projects.
FAQs
1) Can you get back your Premiere Pro work after it crashes?
If you have the “Auto-Save” feature turned on in Adobe Premiere Pro, you can recover your project by searching for the name of your project in your files.
2) How do I recover an unsaved Premiere Pro project after crashing?
You cannot recover an unsaved Premiere Pro project if the application crashes and you don’t have “Auto-Save” turned on.
3) Where do I find Premiere Pro crash logs on Windows?
C:\Users\[user name]\AppData\Roaming\Adobe\LogTransport2\Logs.
4) Where do I find Premiere Pro crash logs on macOS?
Users/[user name]/Library/Application Support/Adobe/LogTransport2.
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sergi8
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Не запускается Premiere pro на ноутбуке
На компе и старом ноутбуке premiere pro cs6 работает без проблем (там и там стоит windows 7), но вот на новом ноуте asus x751m (windows 10) premiere cs6 и cc 2014 не запускается! При запуске пишет «Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again«
На ютубе просмотрел кучу видео с разными рекомендациями по обходу этой ошибки, но ни чего не помогло!
Что я пробовал
1. Обновлял драва на видео карту с сайта nvidea (моя видюха GEFORCE 920m и intel hd graphics)
2.Ставил совместимость с предыдущими версиями виндовс
3. В настройках видео карт менял питание с балансированного на максимальное
4. Запускал прогу от имени администратора
Что можно еще попробовать сделать?
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aeplug
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Сообщение #2 aeplug » 19 сен 2016, 07:22
Код: Выделить всё
Встроенная графика HD Graphics не позволит играть в игры сложнее GTA San Andreas, Warcraft 3
попробуй новый Premiere Pro 2015.3
или ставь 7
судя по обзорам — машина то не очень
Отправлено спустя 2 минуты 18 секунд:
в обзорах нет об этом ни слова
а 10 винда и на нормальных компах бывает глючит
Отправлено спустя 3 минуты 38 секунд:
как вариант, если у тебя стоит нвидиа все таки
польностью выключить встроенную HD
Отправлено спустя 2 минуты 37 секунд:
Adobe Premiere Pro could not find any capable video play modules
http://www.efxi.ru/more/premiere_pro_cs6_error9.html
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sergi8
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Сообщение #3 sergi8 » 19 сен 2016, 11:08
aeplug писал(а):Источник цитаты как вариант, если у тебя стоит нвидиа все такипольностью выключить встроенную HD
Спасибо за совет. Выключил в диспетчере встроенную, CS6 запустился, а вот CC к сожалению нет.
aeplug писал(а):Источник цитаты в обзорах нет об этом ни слова
В диспетчере указана 920m
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aeplug
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Сообщение #4 aeplug » 19 сен 2016, 11:16
sergi8 писал(а):Источник цитаты Выключил в диспетчере встроенную
я бы через биос выключал
