0x8024401c windows server 2019

There are several steps you can take to solve the error code 0x8024401c in Windows Server 2019:

  1. Check your internet connection: Ensure that your server is connected to the internet and that there are no connectivity issues.
  2. Restart the Windows Update service: Open the Services app and locate the Windows Update service. Right-click on it and select Restart.
  3. Run the Windows Update troubleshooter: Open the Settings app and go to Update & Security > Troubleshoot. Select Windows Update and click on Run the troubleshooter.
  4. Clear the Windows Update cache: Open the Command Prompt as an administrator and run the following commands:
  5. net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver
    
  6. Disable third-party antivirus software: Temporarily disable any third-party antivirus software you have installed and try running Windows Update again.
  7. Check for system file corruption: Open the Command Prompt as an administrator and run the following command:
  8. sfc /scannow
    

    This will scan your system for any corrupted system files and attempt to repair them.

  9. Perform a system restore: If none of the above steps work, you may need to perform a system restore to a previous point in time when Windows Update was working correctly.

Problem:

I had recently had this error in WSUS where my Windows Server 2016 servers would NOT report into the WSUS Server. I would get an error stating 0x8024401c when manually performing a report now to the WSUS Server using:

Error from Windows Update on affected server

Solution:

Go to IIS Manager on the WSUS Server

Goto Advanced Settings of  WsusPool.

Make sure following settings are present/configured on the Pool, if not change it to below:

Queue Length: 25000

Limit Interval (minutes): 15

«Service Unavailable» Response: TcpLevel

Private Memory Limit (KB): 0

Make sure, the WSUS Entry in the Registry is having fully qualified domain name of WSUS Server.

NOTE: If you have Group Policy managing the WSUS Settings, then make sure you change the settings in the WSUS Policy to use the FQDN of the WSUS Server and run a gpupdate /force on the clients.

[image%5B2%5D]

Should be set to FQDN of your WSUS Server
i.e. “http://wsus.domain.com:8530”

Stop IIS on the WSUS Server

Edit the web.config located at following location on WSUS Server:

C:\Program Files\Update Services\WebServices\ClientWebService\web.config

Replace the following lines in the config file and save in the same directory:

«<httpRuntime maxRequestLength=»4096» />»

with

«<httpRuntime maxRequestLength=»204800» executionTimeout=»7200«/>»

Restart IIS on the WSUS Server

Try updating the clients again. They should be able to report and update successfully.

HAPPY TROUBLESHOOTING!
POSITIVE OUTCOMES ARISE FROM POSITIVE ATTITUDES!

REFERENCES:
Fixed | WSUS 2016 | Error Code 0x8024401c | Windows 10 | Windows Server 2016

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У одного из заказчиков столкнулись с проблемой обновлений новых ПК с Windows 10 1607 и Windows Server 2016 с внутреннего WSUS сервера (на Windows Server 2012 R2). Компьютеры Windows 10 появляются в консоли WSUS, но при запуске поиска обновлений, клиент очень долго пытается их найти и возвращает ошибку 0x8024401c.

There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x8024401c)

windows 10 ошибка поиска обновлений на wsus 0x8024401c

Согласно списка кодов ошибок центра обновления Windows ошибка 0x8024401C означает превышение таймаута ответа от клиента: WU_E_PT_HTTP_STATUS_REQUEST_TIMEOUT — HTTP status 408 — the server timed out waiting for the request.

В новом журнале логов службы Windows Update Windows 10 при этом также периодически фиксируется ошибка, связанная с таймаутом ответа WSUS.

2017-05-30 14:11:24:870  816 1244 WS WARNING: There was an error communicating with the endpoint at 'http://msk-wsus:8530/ClientWebService/client.asmx'.
2017-05-30 14:11:24:870  816 1244 WS WARNING: There was an error receiving the HTTP reply.
2017-05-30 14:11:24:870  816 1244 WS WARNING: The operation did not complete within the time allotted.
2017-05-30 14:11:24:870  816 1244 WS WARNING: The operation timed out

Сама страница ‘
http://msk-wsus:8530/ClientWebService/client.asmx
‘ при этом с клиента доступна и открывается, т.е. возникает такое ощущение, что сервер WSUS или клиент просто не успевают выполнить некую операцию и клиент отваливается по таймауту. Возможно при инициирующем сканировании, новому клиенту WSUS прилетает слишком большой список обновлений, в результате чего достигаются некие лимиты рабочего процесса IIS.

Чтобы решить проблему с клиентами, мне пришлось сначала установить на сервере WSUS обновление KB3159706 (на сервере должен быть установлен Wndows Server 2012 R2 Update 1).

В статье KB3159706 (Update enables ESD decryption provision in WSUS in Windows Server 2012 and Windows Server 2012 R2) обратите внимание на ручные действия, которые нужно выполнить после установки обновления (иначе может перестать открываться консоль WSUS).

  1. Выполнить команду
    "C:\Program Files\Update Services\Tools\wsusutil.exe" postinstall /servicing

    "C:\Program Files\Update Services\Tools\wsusutil.exe" postinstall /servicing

  2. Проверить, установлен ли компонент.NET Framework 4.5 -> HTTP Activation (
    Get-WindowsFeature -Name NET-WCF-HTTP-Activation45
    ), и если он отсутствует, установить:

    компонент .NET Framework 4.5 - data-lazy-src=

  • Если на WSUS используется SSL, нужно выполнить редактирование файла C:\Program Files\Update Services\WebServices\ClientWebService\Web.config в соответствии с рекомендациями в статье (в нашем случае этот пункт выполнять не пришлось).
  • Отредактируйте файл config ( C:\Program Files\Update Services\WebServices\ClientWebService\web.config ), заменив строку
    <httpRuntime maxRequestLength="4096" />
    на
    <httpRuntime maxRequestLength="204800" executionTimeout="7200"/>
  • Осталось перезапустить службу WSUS с помощь PoSh:
    Get-Service -Name WsusService | Restart-Service -Verbose
  • Далее с помощью консоли IIS Manager нужно внести следующие изменения в настройки пула WsusPool (Application Pools -> WsusPool -> Advanced settings)

    Application Pools - data-lazy-src=

    • Private Memory Limit (KB)0 (было 1258015, убирается лимит на использование памяти рабочим процессов WSUS, в результате служба может использовать более 1,2 Гб памяти)
    • Queue Length — 25000 (увеличиваем длину очереди к пулу приложения с 10000)
    • Limit Interval (minutes)15 (увеличиваем с 5 минут до 15 минут время для сброса счетчиков и выполнения CPU Throttling)
    • Service Unavailable Response — TcpLevel (при старом значение HttpLevel клиенту возвращается ошибка HTTP 503, теперь соединение просто сбрасывается)

    лимиты пула iis

    Затем в настройках сайта WSUS Administration -> Advanced settings нужно изменить значение Connection Time-out со 180 до 320.

    натсройки таймаутов wsus

    Осталось перезапустить IIS:

    IISReset

    Теперь мы увеличили таймауты и ресурсы сервера, требуемые клиентам Windows 10 для поиска и проверки обновлений на сервере обновлений WSUS. На следующий день – все клиенты смогли обнаружить и установить все требуемые обновления.

    Windows Update serves as a platform for new updates to Windows. It helps to ensure that your computer is running with the latest features and security updates. But recently some users reported experiencing error code 0x8024401c when running the Windows Update on their computer.

    Your Windows 11/10 computer might receive this error for a number of reasons. One of the most common reasons is that your computer doesn’t have a working internet connection. In this post, we will show you how to fix Windows Update Error Code 0x8024401c so you can update your computer again.

    This error is accompanied by the following message:

    There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help (0x8024401c)

    What do Windows Updates do?

    Windows Update keeps various Microsoft programs up-to-date, including Windows itself. It includes security patches and feature enhancements to protect Windows from malware attacks and others. The Windows Update service also allows you to view the update history, which displays all the updates that have been downloaded and installed on the computer.

    There are some solutions that require you to make changes to the system registry. Therefore, we recommend creating a system restore point before you proceed. This will help you roll back your Windows if anything goes wrong. To fix Windows Update Error code 0x80244o1c, use the following suggestions:

    1. Run Windows Update troubleshooter
    2. Modify the Registry Editor
    3. Change the Network Settings
    4. Run System File Checker
    5. Perform a clean boot

    Let’s now see them in detail:

    1] Run Windows Update troubleshooter

    There are various types of troubleshooters built into Windows, which are useful for fixing different types of problems. Running the Windows Update troubleshooter is your first step when you encounter a Windows Update error. To do so, follow these steps:

    • Use the Windows+I keyboard shortcut to open the Settings app
    • Select the System tab from the left pane.
    • Then scroll down and click on Troubleshoot section.
    • On the next page, click Run next to the Windows Update option
    • This might solve your problem once the troubleshooting process is complete.

    2] Modify the Registry Editor

    In order to fix 0x8024401c on your computer, you can modify the settings in Registry Editor. But be careful while modifying the registry editor as incorrectly editing your registry may severely damage your system. In case you are not very good at editing the registry, ask someone for assistance or skip this method and try another one. If you want to continue, the steps are as follows:

    1. Open the Registry Editor.
    2. Navigate to the following key – \WindowsUpdate\AU
    3. In the right pane, locate and double click on UseWUServer.
    4. Change the Value data 0 and click on the OK button.
    5. Now close the Registry Editor and restart your PC.

    Here is a more detailed explanation of the above process:

    To get it started, you will first need to open the Registry Editor. For this, click on the Start button, type Registry Editor, and press Enter.

    When the User Account Control window prompts on your screen, click on the Yes button to give your approval.

    In the Registry Editor window, navigate to the path:

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU

    Alternatively, you can copy the above path and paste it into the Registry Editor’s address bar.

    Select the AU folder and then move to the right pane.

    In the right pane, look for the registry file called UseWUServer.

    Once you find it, double click on it for modification. If it is not available there, create a new 32-bit DWORD value, and name it UseWUServer.

    After that, set the value data 0 and then click on the OK button to apply the changes.

    Now close the window and restart your computer.

    3] Change the Network Settings

    Users reported that when they switched the network connection, the problem got fixed. Here are the steps you can use to do so:

    Fix Windows Update Error code 0x8024401c for WSUS

    1. Open the Windows Settings.
    2. Select Network & internet from the left pane.
    3. Scroll down to the bottom and click on Advanced network settings.
    4. Under the Related settings section, click on More network adapter options.
    5. Right-click the connection to which you are currently connected, and then select Properties.
    6. On the Networking tab, uncheck the option stating Internet Protocol Version 6 (TCP/IPv6).
    7. Then click on the OK button to save the changes.

    Now restart your Windows and check if it resolved the problem.

    4] Run System File Checker

    System File Checker (SFC) is a Windows tool that users can use to scan system files for corruption and restore them if needed. There is a possibility that some of the files that are necessary for Windows Update are damaged, modified, or missing. If you have missing or corrupt system files, you need to use System File Checker and then the Deployment Image Servicing and Management (DISM) tool to restore them.

    To run the SFC and DISM, follow the below suggestions:

    • Open an elevated Command Prompt.

    Run sfc scannow

    • Now type in the command sfc /scannow and then hit Enter.
    • The procedure will take a few minutes to complete. Therefore, as long as the text code is scanned by the system, you are free to perform any other tasks.
    • Once the SFC scan is complete, restart your computer and see if it works.
    • Restart your computer and see if the issue is solved now. When that does not resolve the issue, run the DISM tool to repair the corrupted files.
    • In the elevated Command Prompt window, copy and paste the following command:

    Run DISM tool

    DISM.exe /Online /Cleanup-image /Restorehealth
    • Start your computer again and the error should be resolved.

    5] Troubleshoot in Clean Boot State

    There are times when Windows Update issues are actually caused by third-party applications. This problem can be resolved by troubleshooting your computer in a clean boot state in which only the most essential files and services are loaded. This procedure is as follows:

    • Right-click on Start and select Run from the menu.
    • Type MSConfig in the search box and press Enter.
    • In the System Configuration window, navigate to the Services tab.

    Error code 0x8024401c for WSUS

    • Check the box next to Hide all Microsoft services and click Disable all.
    • Click OK to save the changes.
    • You should now go to the Startup tab and click the Open Task Manager link.
    • Make sure the Startup tab is selected in the Task Manager window.
    • After selecting each startup service, click Disable to stop them.
    • Now restart your computer and see if the problem has been resolved.
    • After that, you need to launch the System Configuration tool.

    Windows Update Error code 0x8024401c for WSUS

    • Go to the General tab, select the Load system services checkbox.
    • Press Apply > OK to save your changes and restart the computer.
    • After the problem is resolved, you can enable the services one at a time.

    How can I fix errors with Windows Update?

    There might be a number of causes that can lead to Windows Update errors. Sometimes, WiFi issues and fluctuating signals can also result in Windows Update errors. If you encounter a Windows Update error, here are some general methods you can use.

    When should Windows Update components be reset?

    Windows Update components play a crucial role in the operation of Windows Update. If these components get corrupted, you may encounter different types of errors while trying to update Windows. If this situation occurs, Windows Update errors can be corrected by resetting the Windows Update components.

    To address the error code 0x8024401c in Windows Server 2019, follow these practical steps:

    1. Verify your internet connectivity: Confirm that your server has an active internet connection without disruptions.
    2. Reset the Windows Update service: Navigate to the Services app, locate Windows Update service, right-click it and choose Restart.
    3. Initiate the Windows Update troubleshooter: Access the Settings app, select Update & Security > Troubleshoot, then choose Windows Update and initiate the troubleshooter.
    4. Purge the Windows Update cache: Execute these commands in Command Prompt as an administrator:
    5.  net stop wuauserv
      net stop cryptSvc
      net stop bits
      net stop msiserver
      ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
      ren C:\Windows\System32\catroot2 catroot2.old
      net start wuauserv
      net start cryptSvc
      net start bits
      net start msiserver
    6. Deactivate any non-Microsoft antivirus tools: Briefly disable third-party antivirus applications and attempt the Windows Update again.
    7. Inspect for system file errors: Launch Command Prompt as an administrator and execute:
    8. sfc /scannow 

      This command checks for corrupt system files and aims to fix them.

    9. Consider a system restore: If these methods fail, a system restore to a point when Windows Update functioned correctly may be necessary.

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