An error message with 0x0000000A as a critical term displayed on your screen might have brought you here. The problem you are dealing with most likely runs deeper than you think. It is time you furthered your understanding of the issue at hand.
What is STOP error code 0x0000000A?
0x0000000A is the stop code for a specific Blue Screen of death also defined by this term: IRQL_NOT_LESS_OR_EQUAL.
Windows often presents a message of this form:
Stop 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
We believe that the error message and the description associated with it often come up at startup. Nevertheless, some users reported that they had appeared randomly on Windows while they had been working on their PC.
In technical terms, the error is an indication of the failure involving a kernel-mode process or driver trying to access a specific memory location for which it lacked the required permissions to go into, and thus the IRQL part of the error message meaning Interrupt Request Level makes a lot of sense now.
In general, a kernel-mode process has the permissions or privileges required to access another process only if that process has an IRQL (value) lower than or equal to its own. Otherwise, the attempt results in a failure, and a Blue Screen of Death like the one you saw is merely a consequence of the unfortunate event.
Why does the error come up?
The problem in view is usually a result of a bad, faulty or misbehaving driver. An incompatible hardware component or software in use might also be responsible.
Besides the already established causes of the specific Blue Screen of Death error we are discussing, there are other things capable of triggering a BSOD or events we know that often lead up to it. Here are some of them:
- Attack from viruses and malware
- Corruption or damage involving system files and critical data
- Hardware failure resulting from a wide range of events
The chances of the listed events having something to do with the STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL Blue Screen of Death error on Windows 10 largely depend on the build of the computer involved, the state or composition of the affected PC, and other variables or conditions too numerous to quantify.
Is your computer running slow or suffering system glitches? If so, it may need maintenance. Try running a dedicated PC optimization tool to check the health of your PC and apply the necessary fixes.
One thing is consistent enough for all the users or PCs where the BSOD appeared, though: As the error in view belongs to the class of Blue Screen of Death error messages, it constitutes a critical problem that must be dealt with as soon as possible.
Blue Screen of Death errors are terrible in that they are always a result of a fatal system crash. The crash is often so severe that Windows must stop working because it cannot recover from the situation—Windows probably reached a condition where it was no longer safe for it to operate, so it had no other option.
We have provided you with enough information to help you understand the issues revolving around the problem in view, and it is time we moved on to show you how to solve it. The fixes form the primary part of this guide, anyway.
How to fix the error code 0x0000000a Blue Screen of death on Windows 10?
Due to the numerous factors, variables and conditions involved in the appearance of the error message in view, different solutions must exist for the problem, and we have done our best to provide the most effective ones of the lot.
With this in mind, you must start with the first fix on the list and continue to another only if it fails to work as expected or if the need arises. This setup is recommended to ensure that all categories of users find something that works for them from a diverse list of procedures.
Carry out preliminary operations:
The work you are about to do here will go a long way in ensuring that you do not apply complicated fixes to a problem that can be resolved through simple actions. All you need to do is verify a couple of things and certain changes to the state of your computer if necessary. Go through these steps:
- If you recently connected a hardware device (for example, an external camera, a microphone, a gamepad, and so on) in the build to the appearance of the Blue Screen of Death error message, then you must disconnect it. After the removal of the hardware part, you must restart your computer and check if the problem reoccurs. Try to recreate the error message and see how things go.
If you connected numerous hardware devices to your computer, then you must get rid of all of them for the time being and see what changes result from your action. You can start connecting the devices individually to isolate which specific hardware component is responsible. After you identify the faulty hardware device, you are free to reconnect the remaining ones.
If the BSOD fails to reappear no matter what you do, then there is a high probability that the hardware device you isolated had something to do with the problem in view. It is probably incompatible with your computer. You will do well to purchase a replacement for it that works on your PC without causing issues.
- If you recently installed a specific program or carried out operations on Windows not long before the BSOD came up, we recommend that you uninstall the added application or reverse the actions you took. Reboot your system after you make the necessary changes.
If the Blue Screen of Death stops coming up on Windows after the alterations you made, then you will do well to take note of everything you did to avoid a repeat of the unfortunate events leading up to the problem.
Fix problems involving drivers:
We established that the 0x0000000A Blue Screen of Death error is often a result of issues affecting drivers, and you now are going to deal with them. There is a good chance that the driver for a specific hardware component has become faulty or corrupted and the BSOD you saw is merely an aftermath of this event. A combination of driver problems might be responsible too.
To fix the issue, you will have to identify the affected drivers, then install stable or updated versions of the drivers. The work involved is incredibly complicated as there are numerous drivers on Windows you have to check, and the process of finding replacements for the problematic drivers is even more difficult than the identification procedure.
- We advise you download and run Auslogics Driver Updater so that you can use the automatic method of updating drivers, and like most automatic procedures, it is a smooth, fast, and risk-free way of getting the job done.
After you run the recommended app on your computer, you can use the software to do a scan to identify all the corrupted, missing or outdated drivers on your PC. After this swift identification process, you can move on to use the option to download and install the replacement for a specific driver.
If you want to go a step further, then you can take advantage of other options to update all the drivers on your computer to their latest manufacturer-recommended versions in no time. This operation will go a long way as it ensures that no driver is left out. From the description we gave, you can see how easy the difficult task of updating drivers becomes when an excellent program becomes involved.
- Nevertheless, we understand that there are users who often insist on doing everything themselves. If you are one of them, you will prefer the alternative method of updating drivers through successive manual operations.
The work to be done remains mostly the same, but (a significant difference is that) you will be the one carrying out some manual tasks that would otherwise have been executed by a program on your behalf had you gone with the automatic (or first) method of updating drivers.
- First, you will have to identify the affected drivers. You can access the list of drivers operating on your system through the Device Manager program. You can launch this utility by right-clicking on the Windows Start icon that is always present on your desktop screen, then selecting Device Manager.
- After the required program window shows up, you will see multiple sections for your hardware components. You can expand a section by clicking on it to view the drivers it contains. You can also double-click on a specific driver to open its Properties window.
- Now, you will see some details or information concerning the selected driver from which you might be able to figure out if it is working well or if it has suffered a problem. You might have to do this for all the drivers on your computer to detect the problematic ones.
If you determine that a particular driver if faulty or if you find a driver that requires an update, then you will do well to take note of the details you see in the Properties window. With the obtained information, you must go on the web to find a replacement for the driver, and this is no easy task.
With luck, you might find what you are looking for through some links on the first pages of Google search results. Otherwise, you could end up having to scrawl through numerous websites and pages to find a suitable replacement for the driver, or you might not even get what you need.
Whatever you do to find the required driver, you must ensure that you download files only from trusted sources. You surely would want to avoid infecting your computer with viruses and malware since you have enough work on your hands currently.
The driver you downloaded must be an ideal replacement or something close to it if you are to have any chance of getting rid of the Blue Screen of Death error appearing on your computer—It must be an updated and stable version of the affected driver.
You will have to run the downloaded files to install the driver. Find, download, and install replacements for all the problematic drivers you detect to ensure the success of this fix.
After the installation of the drivers, you must reboot your PC to let the changes resulting from the activities of the new software take effect. If everything goes well, we expect that you will stop seeing the 0x0000000A Blue Screen of Death error.
Use System Restore:
In a scenario where you do not know the changes made on the Windows operating system environment that caused the Blue Screen of Death, or given the event where you know the alterations, but you are struggling to reverse them, System Restore will provide you with a lifeline.
With System Restore, you can literally go back in time, and this means all those harmful changes (you want to eliminate) will disappear. Note that a restore point (that determines how far back you can go) must have been created already. Windows is supposed to create restore points automatically if the right setup is in place, anyway.
Follow these instructions to use the System Restore app on Windows 10:
- Open the Run app by pressing (and holding) the Windows button on your keyboard then following this action up with a tap of the letter R key. After the small program window appears, you must type in the following keyword into the text box available: control
Hit the Enter key to continue. Windows will now run the inputted code, and the Control Panel program window should be up and running by now.
- Click on View by to expand its options. Select Large Icons. Now, from the list of options you see, select Recovery. Click on the Open System Restore button.
- The System Restore window should be up and running by now. You will see a short description of the operation and its effect. Click on the Next button once you are ready to continue.
- Now, you should see the list of available restore points. We recommend that you go with one far enough in the past to ensure that Windows reverts your system to a state where the variables, factors, or conditions involved in causing the BSOD are likely to be absent or non-existent.
- Click on the Next button to confirm your choice. Click on the Finish button to move on. A message should come up to warn you of some things. Click on the Yes button. Windows will take this as confirmation, and the restoration process should begin.
After all is done, your system will restart, and the BSOD defined by STOP code 0x0000000A should no longer disturb you.
Other things you could try to fix 0x0000000A Blue Screen of Death on Windows 10
We have provided the most effective fixes that users can employ to get rid of the problem in view, but we understand that some people might still end up struggling with the issue after using them. To this end, we have included an additional list of fixes that work well in the vast majority of cases involving BSODs.
Run a comprehensive scan for viruses and malware, using your antivirus. If you do not have a good security program or if you doubt the abilities of the one you have, then you might be interested in trying out Auslogics Anti-Malware.
Identify and fix corrupted Windows system files and critical data by running scans, using the SFC and DISM tools.
Do tests to detect faults or problems involving hardware parts. Start with checks on your RAM (or temporary memory) and Hard Disk Drive (HDD).
Encountering IRQL NOT LESS OR EQUAL (STOP: 0x0000000A) error after a recent Windows 10 update, software install, or add new hardware? This is a common Blue Screen of Death (BSOD) error occurs due to both hardware and software problems. Here the term, IRQL stands for “Interruption Request Line.” It’s a mechanism that Windows uses to signal events requiring urgent attention. NOT LESS OR EQUAL part of the message indicates that a driver or system process attempted to access a memory address that is invalid or not accessible from the current IRQL level. The most probable cause for irql_not_less_or_equal Windows 10 is a device driver that has a bug and attempted to access invalid memory. Again the pagefile has been corrupted or there is a memory problem. Whatever the reason here are practical solutions help others fix it.
Contents
- 1 IRQL NOT LESS OR EQUAL Windows 10
- 1.1 Disconnect External Devices and Restart Your Computer
- 1.2 Start Windows in Safe Mode
- 1.3 Disable Fast Startup Feature
- 1.4 Update Device Drivers
- 1.5 Rollback Driver Updates
- 1.6 Check for Hardware Issues
- 1.7 Virtual Memory Page Issue
- 1.8 Keep your Windows 10 up to date
- 1.9 Repair Damaged Or corrupted system files
- 1.10 Scan for Malware infection
- 1.11 Undo Overclocking
- 1.12 Perform System Restore
The IRQL_NOT_LESS_OR_EQUAL error is a type of stop error (or BSOD error) that occurs when a kernel-mode process or driver attempts to access a memory address at an invalid IRQL (Interrupt Request Level). This often happens due to incompatible or outdated drivers, faulty hardware, or software conflicts.
- Issues with Hardware components such as RAM, hard drives, or graphics cards may be malfunctioning, can lead to this error.
- Outdated, incompatible, or corrupted device drivers can trigger this error when they attempt to access memory addresses at incorrect IRQL levels.
- Certain software installations or system updates can introduce conflicts that result in this error.
- Overclocking the CPU or RAM beyond their stable limits can lead to instability and trigger BSoD errors like this.
Disconnect External Devices and Restart Your Computer
External devices like USB drives, printers, or external hard drives can sometimes introduce conflicts that lead to the “IRQL NOT LESS OR EQUAL” error. Whenever you experience blue screen error the first thing you need to Disconnect all non-essential peripherals and restart your computer. This simple step can often resolve temporary system glitches caused by external devices.
After disconnecting, restart your computer to see if the issue is resolved. If successful, reconnect devices one by one to identify the problematic ones.
Start Windows in Safe Mode
Safe Mode starts Windows with a limited set of drivers and software, making it easier to diagnose and troubleshoot issues. If due to this BSOD Windows 10 frequently restarts at startup we recommend boot into safe mode to apply the solutions below.
To start your compute safe mode, open settings -> Select Update & Security > Recovery. Under Advanced Startup, select Restart Now.
After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
After your PC restarts, you’ll see a list of options. Press F4 to start your PC in Safe Mode. Or if you’ll need to use the internet, press F5 for Safe Mode with Networking.
Once in Safe Mode, you can perform troubleshooting steps without interference from third-party software. Well If the error persists in Safe Mode, it indicates a potential hardware or core system problem.
Well if due to this blue screen you are unable to access normal desktop, then use installation media to access the advanced option then safe mode.
Disable Fast Startup Feature
Windows 10 includes a Fast Startup feature designed to reduce startup times by hibernating the kernel session instead of fully shutting down the system. However, this feature can sometimes lead to conflicts during startup, resulting in errors like “irql_not_less_or_equal windows 10.” Disabling Fast Startup can ensure a more thorough initialization process, potentially resolving startup-related issues and preventing BSoD errors.
- To disable Fast Startup, go to Control Panel > Power Options > Choose what the power buttons do.
- Click on change settings that are currently unavailable then uncheck “Turn on fast startup (recommended).”
Update Device Drivers
Device drivers act as intermediaries between your hardware and the operating system, and outdated or incompatible drivers can lead to various system errors, including the “IRQL NOT LESS OR EQUAL” BSoD. You need to ensure all device drivers, particularly those for critical components like the GPU, network adapter, and chipset, are updated to their latest versions to maintain system stability and compatibility.
You can update drivers manually through Device Manager or use third-party driver update software for convenience.
- Press the Windows key + X and select “Device Manager.”
- In Device Manager, right-click on the device you want to update and select “Update driver.”
- Choose “Search automatically for updated driver software” and follow the prompts to complete the update process.
- Repeat this process for all critical devices like the GPU, network adapter, and chipset.
- Note: Also you can prefer the Device manufacturer website to download and install the latest driver software for your Laptop/PC.
Regularly updating drivers can improve system stability and prevent compatibility issues.
Rollback Driver Updates
If the error occurred shortly after installing a driver update, it’s possible that the new driver is incompatible with your system or other hardware components. In such cases, rolling back to the previous driver version can help resolve the issue.
To rollback a driver update:
- Press the Windows key + X and open Device Manager,
- locate the device with the updated driver, right-click it, select “Properties,”
- Go to the “Driver” tab, and choose “Roll Back Driver” if available.
- Follow the on-screen instructions to complete the rollback process.
Note: You will only find the Roll Back Driver option If you update the driver from the old version to new one.
Check for Hardware Issues
Hardware issues, particularly with components like RAM or hard drives, can trigger the “IRQL_NOT_LESS_OR_EQUAL” error. Windows includes a built-in tool called Windows Memory Diagnostic to test your system’s memory for errors. To run this tool, type “Windows Memory Diagnostic” in the Start menu search bar, and select the tool. Select the first option Restart now and check for problems. If the tool detects any issues, consider replacing the faulty hardware to resolve the error.
Also sometimes your PC can develop errors on the hard disk drive due to repeated, unintended misuse. Improper shutdowns, “hard closing” programs, corrupt or incomplete installation of software and more. As a result, you may experience blue screen errors associated with irql not less or equal.
You can use chkdsk utility to scan and fix disk errors and bad sectors.
- Open the command prompt as administrator and run the command chkdsk c: /f /r to scan and repair hard disk corruption.
- Type Y to schedule the scan on the next boot and restart your computer.
Virtual Memory Page Issue
Virtual memory, also known as the paging file, is a space on your hard drive used by Windows to supplement physical RAM. If your system experiences frequent “IRQL_NOT_LESS_OR_EQUAL” errors, adjusting the virtual memory settings may help.
- Press the Windows key and type “Advanced system settings.”
- Select “View advanced system settings” from the search results.
- Under the “Advanced” tab, click “Settings” in the “Performance” section.
- Navigate to the “Advanced” tab in the new window and click “Change” under Virtual Memory.
- Here, you can adjust the size of the paging file manually or let Windows manage it automatically.
Keep your Windows 10 up to date
BSOD errors are often caused by incompatibility issues, and in order to avoid potential issues, we strongly advise you to update Windows 10 frequently. Most incompatibility issues and security flaws are fixed through Windows Update, so in order to avoid irql_not_less_or_equal Windows 10 BSOD error, make sure that your Windows 10 is up to date.
- Press the Windows key, type “Windows Update,” and select “Check for updates.”
- Install any available updates and restart your computer if prompted.
Repair Damaged Or corrupted system files
Again Corrupted system files can lead to various system errors, including this blue screen error. Windows includes built-in tools like System File Checker (SFC) and Deployment Image Servicing and Management (DISM) that help scan and repair corrupted system files. This tool can be very helpful when the exception is caused by a bad system file.
- To run this, open Command Prompt as administrator
- Type the command sfc /scannow and press enter key
- This will scan your system for all its important system files, and replace where necessary.
- After sfc completes, type “DISM /Online /Cleanup-Image /RestoreHealth” and press Enter to run the DISM command.
Scan for Malware infection
Malware infections can compromise system integrity and stability, potentially leading to various errors, including BSoD issues like “IRQL NOT LESS OR EQUAL.” Perform a full system scan using Windows security or reputable antivirus software helps detect and remove malicious software that may be causing or exacerbating the problem.
- Open Windows security or your antivirus or antimalware software.
- Initiate a full system scan and follow the software’s instructions to remove any detected threats.
- Ensure your antivirus definitions are up to date before scanning.
Undo Overclocking
Overclocking your CPU, RAM, or GPU beyond their stable limits can lead to system instability and BSoD errors like “IRQL_NOT_LESS_OR_EQUAL.” If you’ve overclocked any hardware components, revert them to their default settings in the BIOS or UEFI firmware. This ensures that your hardware operates within its manufacturer-specified parameters, reducing the likelihood of errors.
- Restart your computer and access the BIOS or UEFI firmware settings (usually by pressing a key like F2 or Del during startup).
- Locate the settings related to CPU, RAM, or GPU overclocking and reset them to default values.
Perform System Restore
System Restore allows you to revert your system to a previous state, effectively undoing changes that may have introduced the “IRQL_NOT_LESS_OR_EQUAL” on Windows 10. If the problem started after a recent change, Restoring your system to a point before the error started can help eliminate recent software installations, updates, or configuration changes as potential causes.
To use System Restore:
- Type “System Restore” in the Start menu search bar and select “Create a restore point.”
- In the System Properties window, click “System Restore” and follow the on-screen instructions to choose a restore point before the error occurs.
Video Tutorial to fix driver irql_not_less_or_equal Windows 10
Did these solutions help to fix driver irql_not_less_or_equal on Windows 10? Let us know on the comments below.
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Месяц борюсь с синим экраном, возникающий с разной периодичностью (то раз в 2-3 дня, то пару раз за день, с одной и той же ошибкой и иногда бывает разным кодом, вместо 0x0000000A бывает 0x0000000d) Переустанавливал систему под чистую раза 3, на разные обновы 20Н2, 21Н1, не помогает. Всплывает ошибка в основном когда лажу на ютюбе, смотрю видео, либо смотрю фильмы через плеер в компе. Мемтестом86 прогонял ОЗУ, ошибок нет. Перебивал дрова на видеокарту, фурмарком прогонял, сбоев и артефактов нет. На разные ССД ставил систему, тоже не помогает, проверял их на битые сектора, всё целое. А ошибка всё бьёт и бьёт периодически. Помогите, уже не знаю на что и грешить. Железо — Ryzen 5 3600, 2x8gb 3200Mhz DDR4, GTX 1060 6gb, Asus b450 Plus gaming мат плата.
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Появляется в тех случаях, когда процесс ядра компьютера или некоторый драйвер выполнил попытку обращения к области памяти, куда для него закрыт доступ. Подобная ошибка считается одной из наиболее распространенных для операционной системы Windows.
Причины появления
Следует отметить наличие некорректного или дефектного указателя. Он представляет собой особую переменную. Она указывает на некоторую зону памяти устройства. Когда значение не является верным, будет возникать критический сбой в работе системы.
Когда проблема возникла в приложении пользователя, будет выдано нарушение доступа. Другая ситуация – это наличие ошибки в режиме ядра. Тогда происходит создания сообщения STOP 0x0000000A.
Параметры ошибки
Для обнаружения причин рекомендуется запустить специальный дебагер. Определенные сведения можно получить в процессе анализа кода.
STOP 0x0000000A(0xAAAAAAAA, 0xBBBBBBBB, 0xCCCCCCCC, 0xDDDDDDDD) IRQL_NOT_LESS_OR_EQUAL
Предусматриваются указанные далее параметры:
0xAAAAAAAA
Указывается адрес, куда произошло неправильное обращение.
0xBBBBBBBB
IRQL, применяемый для обращения к памяти.
0xCCCCCCCC
Вид доступа (0 – чтение, 1 — запись).
0xDDDDDDDD
Адрес инструкции, запрашивающей доступ к памяти в 0xAAAAAAAA
Как решать проблему
- Выполнить проверку совместимости используемого оборудования и ОС.
- В ходе установки на экране должна возникнуть информация о настройках аппаратной конфигурации. Следует нажать F5 и провести задание подходящих вариантов.
- В CMOS следует выключить функции кэширования, использование теневой памяти, антивирусы на уровне BIOS, а также Plug and Play.
- Нужно отсоединить любой адаптер или дополнительное устройство, не считающийся обязательным для работы с ОС Windows.
- В случае применения SCSI адаптера надо обновить драйвера, отсоединить любые устройства SCSI (за исключением диска), а также не применять синхронную передачу информации.
- Осуществляется проверка RAM на устройстве. Рекомендуется применять в процессе специализированное ПО для подобных задач.
- Восстановить процесс установки операционной системы. Этот метод необходимо осуществлять в тех случаях, когда загрузки Windows не происходит.
- Выполнить откат драйверов. Подобный способ, как и в предыдущем пункте, следует применять исключительно в ситуации невозможности начала работы с Windows.
Выше был рассмотрены классические действия. Если причина появления ошибки является известной, рекомендуется осуществлять конкретные мероприятия. Следует более подробно рассмотреть основные возможные варианты и порядок действий при них.
Появление сбоя в процессе апгрейда до Windows XP
В таком случае, главной причиной требуется отметить наличие несовместимого подключенного оборудования или драйвера. Процесс восстановления предусматривает следующий порядок:
- Требуется осуществить рестарт устройства. В некоторых случаях будет предложено осуществить возврат к ОС, которая использовалась ранее. Если подобное сообщение выдается, требуется выбрать именно его. Когда такой подход не представляется возможным, переходите сразу на четвертый этап.
- После загрузки ОС Windows 98 или Windows МЕ проводится ряд мероприятий, направленных на удаление любых антивирусных программ и приложений-загрузчиков. Сам загрузчик должен быть полностью очищен.
- Происходит еще один рестарт устройства и обновление до новой операционной системы выполняется повторно. При неизменности подобной проблемы можно говорить о том, что неисправность заключается в оборудовании.
- Требуется отсоединить любые внешние устройства и сетевое оборудование. Необходимо оставить только те, которые нужны для запуска работы ОС. Если сбой исчез, то постепенно выполняя подключение обратно можно точно установить, где именно заключается проблема.
- В том случае, когда ошибка никуда не пропала, высока вероятность сбоя работы BIOS. Следует выполнить его обновление. Для этого надо точно знать модель материнской платы и на сайте производителя проверить наличие последних версий BIOS.
Сбой возник в ходе смены питания с AC на DC у ноутбука
Следует сказать о том, что проблема данного типа является характерной исключительно для ОС Windows XP. Это относительно редкая ошибка и она сопровождается выдачей сообщения на синем экране смерти:
STOP: 0x00000050 (parameter1, parameter2, parameter3, parameter4) PAGE_FAULT_IN_NON-PAGED_AREA
Параметры могут сильно отличаться в зависимости от того, какая именно конфигурация используется для конкретного устройства. В большинстве случаев, решение проблемы заключается в скачивании полного пакета обновлений. Задача может быть существенно облегчена. Для этого, требуется войти в центр обновлений Windows и провести указанный процесс вручную или автоматически, задав соответствующие настройки.
Сбой возник в результате быстрого переключения пользователей
Ошибка возникает исключительно на устройствах с ОС Windows XP. Как следует из названия раздела, она появляется в случае попытки слишком быстрого переключения юзеров. Производится выдача сообщения на синем экране:
STOP: 0x0000000A (p-r1, p-r2, p-r3, p-r4) IRQL_NOT_LESS_OR_EQUAL
Значение p-r1 будет изменяться в зависимости от особенностей конкретного устройства. 2й и 3й параметры не играют никакой роли в задаче анализа проблемы. Явно на наличие подобного сбоя указывает p-r4= 0x804eba3a. Причиной часто является применение программ или драйверов Netropa Corporation. Они необходимы для реализации дополнительных функций.
Чтобы устранить сбой, нужно выполнить обновление драйверов. Рекомендуется скачивать последние версии с официального сайта производителя ПО — www.netropa.com. Имеется возможность установить причину, по которой не произошло завершения работы приложения в соответствии с требованиями:
- Проходится путь Старт => Выполнить => msinfo32.exe => Среда Программного Обеспечения => Системная Информация.
- Будет выдан перечень приложений и поставлена задача определить, какое именно из них относится к клавиатуре.
- Когда проблемная программа обнаружена, применяется Autodump для выдачи кода ошибки.
Сбой возник в драйвере Pqv2i.sys
Может возникнуть при работе на различных типах ОС. Указанный сбой довольно точно классифицируется в ходе рассмотрения его параметров. Они будут представлены на синем экране непосредственно после кода ошибки. Выдается строка следующего содержания:
STOP 0x0000007b (p-r1, p-r2, p-r3, p-4) ERROR_UNHANDLED_ERROR
Наибольший интерес представляет p-r2. Если он равен 0xc0000102 или 0xc000009c, то имеем дело именно с драйвером Pqv2i.sys. Причина заключается в определенных версиях указанного файла. Наиболее эффективным решением необходимо назвать обновление ПО от разработчика Symantec. Для этого рекомендуется брать последние версии с их официального сайта.
Ошибка возникла на ОС Windows Server 2003
Когда ошибка типа 0x0000000A появляется на ОС Windows Server 2003, можно с уверенностью говорить о причине возникновения. Она заключается в том, что проведена неудачная попытка выполнить загрузку дефектного аккаунта некоторого юзера. Проблема способна возникнуть на ОС данного семейства любого вида.
В связи с тем, что подобный сбой раньше возникал весьма часто, разработчик выпустил несколько заплаток. Они предполагают только одну функцию – устранение ситуаций, способных привести к появлению ошибки данного типа. Искать их требуется непосредственно на официальном сайте Microsoft. Какие-либо предпосылки возникновения подобной проблемы отсутствуют.
The BSOD error 0x0000000a in Windows is caused when the users connect their systems to a domain or sometimes during the Windows startup process. In some cases, it causes the system to reboot, but the error appears again after the computer has started.
There can be several reasons behind this issue, such as a corruption error within the system, hardware problems, and a corrupt system service. Below, we have discussed several troubleshooting methods that you can try to fix the problem.
1. Disable the WebSense EndPoint Software (If Applicable)
In case you are encountering the said BSOD upon attempting to connect to a domain, then the problem can be caused by the WebSense EndPoint software installed on your computer. If you have this program, uninstalling it should resolve the issue once and for all.
To remove it from the system, we will be using the Control Panel. Follow the steps below to proceed:
- Type Task Manager in Windows search and click Open.
- In the Task Manager window, locate the WebSense EndPoint service and right-click on it.
- Choose End task from the context menu.
- Once done, press the Win + R keys together to open Run.
- Type control in the text field of Run and hit Enter.
Type Control in the text field - Choose Uninstall a program under Programs.
Click on Uninstall a Program - In the following window, locate the WebSense EndPoint software and right-click on it.
- Choose Uninstall from the context menu.
Uninstall the service - Follow the on-screen instructions to proceed and then restart your PC.
Upon reboot, hopefully, you won’t face the BSOD error again.
2. Run an SFC and DISM Scan
A good way to rule out corruption issues within the system is by using the built-in troubleshooting tools provided by Windows. Two powerful tools that can help with the BSOD errors like the one under discussion are the System File Checker and Deployment Image Servicing and Management.
Using the sfc scan command, you can check all protected system files and replace corrupted files with a cached copy in the %WinDir%/System32/dllcache folder. WinDir represents the operating system folder in Windows.
DISM command scans the operating system for corruption and repairs any problems it finds.
Here is how you can run both scans to identify and resolve the corruption errors within the system:
- Press the Win + R keys together to open a Run dialog box.
- Type cmd in the text field of the dialog box and press Ctrl + Shift + Enter to launch Command Prompt with administrative privileges.
- In the Command Prompt window, type the command below and press Enter.
sfc /scannow
Run the System File Checker scan - Wait for the command to be executed successfully and once it is done, execute the following command in the same window.
DISM.exe /Online /Cleanup-image /Restorehealth
Run the RestoreHealth command - Finally, restart your PC and check if the error is resolved.
3. Update Your Drivers
Your next step should be to update the outdated drivers on your system. For this, you can head over to the Device Manager utility and check for outdated drivers there. If an outdated driver is identified, you can either replace it with an updated version present in the system to download an alternative from the manufacturer’s website.
To check if the drivers are up-to-date, visit the manufacturer’s website and compare the latest version with the one in Device Manager.
Here is how you can update Windows 11 drivers once you’ve identified the outdated drivers:
- Type Device Manager in Windows search and click Open.
- The outdated driver might have a yellow exclamation mark in the Device Manager window. Look for such drivers and right-click on them.
- Choose Update driver from the context menu.
Update your driver - In the following dialog, click on Search automatically for drivers. An updated driver check will be performed by the Device Manager utility.
Search the system for drivers - The system will inform you if there is an updated driver available. Follow the instructions on the screen to install it.
- Once you have installed the updated version of the driver, reboot your PC.
- If the error returns after rebooting, select Update driver again from Device Manager.
- Select Browse my computer for drivers > Let me pick from a list of available drivers on my computer.
Pick a driver from the list of options available manually - Manually look for the updated version of the driver and install it. If you cannot find one, head over to the manufacturer’s website and download the latest driver version from there.
- After the download is complete, install the driver.
- If the issue persists, restart your computer.
4. Use System Restore Utility
In Microsoft Windows, System Restore provides a means of protecting and repairing computer software. It creates restore points by taking a “snapshot” of the Windows registry and system files.
Consider it as Windows’ version of an “undo” feature. By using it, you can restore certain files and settings – such as drivers, registry keys, system files, and installed programs – to their previous versions. For example, if weird things happen to your computer after installing a driver, you might find that restoring the system to a previous state before the driver install fixes things because System Restore undoes all the changes.
Follow the steps below to proceed:
- Type Control Panel in Windows search and click Open.
- Search for System restore in the top-right search bar in the Control Panel and click on Create a restore point from the results.
Create a restore point in Control Panel - Click on the System Restore button in the next dialog box.
Click on the System Restore button - Choose the most recent restore point from your system restore points and click Next.
Click on the Next button - Follow the on-screen instructions and when the computer reverts to a previous state, you should have the issue fixed.
5. Reset or Clean Install Windows
In the event that none of the troubleshooting methods work, you can clean install or reset Windows.
Windows allows you to keep your files and folders after a reset, so your files won’t be deleted. However, if you want to proceed with a clean install, we recommend saving your files elsewhere. If you do not want to yet proceed with these methods, then you can contact a Microsoft professional and report your issue to them. They will assist you in finding the cause of the issue and suggest relevant fixes.
Zainab Falak
Zainab Falak is a highly educated professional with a background in actuarial science and a strong passion for technology. Her expertise lies in the field of data analytics and she is a proficient programmer in languages such as Python and R. At Appuals, Zainab shares her extensive knowledge of Windows 8, 10, and 11, covering a broad range of topics related to these operating systems. Zainab’s ability to effectively communicate technical concepts in a clear and concise manner has earned her recognition and respect in the tech community. She is committed to staying up-to-date with the latest developments in the field and providing readers with insightful and informative content.